Key Responsibilities & Essential Functions: • Management / Operations: Spends majority of time using independent judgment making employment-related business decisions, or effectively recommending such decisions (e.g., product- and department-related strategies, hiring, promoting, disciplining, suspending, discharging, rewarding, or otherwise engaging in resolving Partner-related matters) Provides daily supervision and support for an assigned group of hourly Partners; maintains an environment where Partners trust and respect the Leader and work together as a team to accomplish goals and objectives Engages with Partners daily; clearly explains roles, expectations and performance measurements for each critical component that impacts business outcomes Operates a team that consistently meets customer needs and expectations; tracks / monitors / resolves complaints; ensures service recovery efforts; identifies trends; provides feedback Monitors / evaluates key performance indicators for daily and weekly team performance; measures against goals; gets team buy-in; provides team feedback Monitors / adjusts labor requirements to balance staffing levels and overtime costs while meeting daily facility performance expectations Takes an active role in development of Partners; provides leaning and growth opportunities; addresses performance that does not meet expectations Maintains a clean, safe, pest-free, and well-organized facility; complies / ensures compliance with established SOPs; documents measures through SOPs in compliance with OSHA and H-E-B guidelines Recognizes Partner achievements The responsibilities and essential functions outlined above describe the general nature and level of work assigned to this position. Responsibilities Job Summary: As a Team Leader I for H-E-B Warehouse or Transportation, you'll manage different areas of operation to develop expertise in people leadership and tactical operational leadership.