Identify, evaluate, and activate short-term levers (e.g., overtime, flexible staffing, real-time schedule adjustments) and long-term levers (e.g., hiring strategies, capacity expansion, process redesign) to optimize workforce utilization. BASIC QUALIFICATIONS: Bachelor's degree in business, supply chain management, information systems, computer science, engineering, or economics; OR 5+ years of professional experience in workforce management or capacity planning.