While you won't be expected to personally resolve every technical issue, you must possess the technical credibility to diagnose complex problems, challenge assumptions, guide solution strategy, and confidently lead conversations with customer security executives, architects, and SentinelOne Product and Engineering leaders. As a Senior Staff Technical Success Executives you will rapidly understand and lead through complex, multi-threaded customer situations-including platform outages, product limitations, deployment challenges, architectural decisions, security operations issues, competitive evaluations, and executive escalations.