Team leadership and continuous improvement: As assigned, supervise daily technical operations, oversee and mentor technical support specialists and JLCCTC/ARCHER technicians, coordinate hardware and software deployments, and recommend improvements to simulation fidelity, scalability, maintainability, and ease of use. Systems administration: Install, configure, harden, operate, and maintain Windows and Linux servers, workstations, virtual machines, VMware/Hyper-V clusters, SAN/NAS storage, user accounts, role-based access controls, security settings, firmware, and supporting hardware and peripheral devices.