Demonstrated experience supporting technology implementations, software adoption, or technical training initiatives involving Salesforce CRM technologies; advanced working knowledge of Salesforce Platform, Agentforce, Data Cloud, and related automation capabilities; experience with related sales enablement, intelligence, engagement, and content management platforms such as AIMs, Sendoso, Box, ZoomInfo, or similar technologies. This role applies advanced principles of adult learning theory and instructional design to design, develop, create, maintain, measure effectiveness, and continuously improve technology training programs for the Sales Organization and any training initiatives Sales Performance Improvement supports to meet business initiatives.