Professional Topics and Skills REQUIRED: Communication of patient status changes to RN/MD, De-Escalation Protocols, Follow up phone calls, Interpretation of laboratory results, Labeling of specimens, Medication reconciliation, Pain Assessment Management, Patient Health Questionnaire/History/Allergies, Pharmacy calls/patient refill requests, Telephone Triage & Vital Sign monitoring. *Genitourinary/Renal Skills REQUIRED: Foley catheter insertion female, Foley catheter insertion male, Obtain/Instruct clean catch urine & TURP patients.