BAE Systems, Inc. is the U.S. subsidiary of BAE Systems plc, an international defense, aerospace and security company which delivers a full range of products and services for air, land and naval forces, as well as advanced electronics, security, information technology solutions and customer support services. The ideal candidate will possess strong, proven customer service skills, and the ability to deliver elite-level user experiences, with an emphasis on managing high-pressure, time-sensitive situations that tap into customer service acumen, as much as technical experience.