OTHER

FEED

UNKNOWN

Enerpac Tool Group’s businesses are global leaders in high pressure hydraulic tools, controlled force products, and solutions for precise positioning of heavy loads that help customers safely and reliably tackle some of the most challenging jobs around the world. While visiting customers, employee may occasionally be exposed to high/low temperatures, outdoor elements (such as precipitation and wind), high levels of noise, hazardous conditions, poor ventilation, small and/or enclosed spaces, or adverse environmental conditions.

Overview:
<img alt="Enerpac" height="60" src="https://enerpac.icims.com/icims2/servlet/icims2?module=AppInert&action=download&id=57&hashed=227234903" width="450"/><div style="border:none;border-top:solid 1pt;padding:1pt 0in 0in 0in">ENERPAC TOOL GROUP – Who we are?</div> Enerpac Tool Group Corp. is a premier industrial tools, services, technology, and solutions provider serving a broad and diverse set of customers and end markets for mission-critical applications in more than 100 countries. The Company makes complex, often hazardous jobs possible safely and efficiently. Enerpac Tool Group’s businesses are global leaders in high pressure hydraulic tools, controlled force products, and solutions for precise positioning of heavy loads that help customers safely and reliably tackle some of the most challenging jobs around the world. The Company was founded in 1910 and is headquartered in Milwaukee, Wisconsin. Enerpac Tool Group common stock trades on the NYSE under the symbol EPAC.  For further information on Enerpac Tool Group and its businesses, visit the Company's website at <a href="http://www.enerpactoolgroup.com" rel="nofollow">www.enerpactoolgroup.com</a>.  <div style="border:none;border-top:solid 1pt;padding:1pt 0in 0in 0in">Summary – basic function of the role</div> Responsible for providing on-site product knowledge and technical solution support for customers and sales personnel.  Includes operational supervision, training, and troubleshooting. May commission and repair HLT products on an as needed basis. Work Schedule: Monday – Friday, evenings and weekends may be required Location: 320 Deerwood Glen Dr.                 Deer Park, TX 77536<div style="border:none;border-top:solid 1pt;padding:1pt 0in 0in 0in">Job Duties and Responsibilities</div><ul style="margin-bottom:0in;margin-top:0px"><li style="margin:0in 0in 0in 0px;font-size:12pt;font-family:'times new roman' , serif">Maintain in depth technical knowledge of hydraulic and electrical systems provided by the HLT organization.</li><li style="margin:6pt 0in 0in 0px;font-size:10pt;font-family:'arial' , sans-serif">Ensure customer satisfaction by providing customer training, general safety, and product training on purchased equipment.</li><li style="margin:6pt 0in 0in 0px;font-size:10pt;font-family:'arial' , sans-serif">Lead on-site job assessments requiring consultative review and recommendations.</li><li style="margin:6pt 0in 0in 0px;font-size:10pt;font-family:'arial' , sans-serif">Provides on-site customer training and demonstrations to ensure proper function and customer satisfaction.</li><li style="margin:6pt 0in 0in 0px;font-size:10pt;font-family:'arial' , sans-serif">Analyze complex technical problems using schematics and deliver solutions where previous precedents may not exist.</li><li style="margin:6pt 0in 0in 0px;font-size:10pt;font-family:'arial' , sans-serif">Provide on-site training and demonstrations to ensure customer is comfortable operating the equipment and that they fully understand all aspects of operation to avoid any unnecessary extra visits.</li><li style="margin:6pt 0in 0in 0px;font-size:10pt;font-family:'arial' , sans-serif">Improve or establish Refurbishment and Repair Procedures for both internal and external needs.</li><li style="margin:6pt 0in 0in 0px;font-size:10pt;font-family:'arial' , sans-serif">Provide feedback to sales team regarding the status of the onsite support, including any issues that need to be resolved, or any additional opportunities that exist.</li><li style="margin:6pt 0in 0in 0px;font-size:10pt;font-family:'arial' , sans-serif">Obtain documentation (pictures, drawings, general information, etc..), which will be downloaded in the project files upon return to the office.</li><li style="margin:6pt 0in 0in 0px;font-size:10pt;font-family:'arial' , sans-serif">Supervise and/or perform initial commissioning on new systems.</li><li style="margin:6pt 0in 0in 0px;font-size:10pt;font-family:'arial' , sans-serif">Will occasionally deliver sales services at customer sites that includes maintenance and repair of HLT products to ensure proper functionality.</li><li style="margin:6pt 0in 0in 0px;font-size:10pt;font-family:'arial' , sans-serif">May have to work in environments that require industrial safety protocol.</li><li style="margin:6pt 0in 0in 0px;font-size:10pt;font-family:'arial' , sans-serif">Travel expected is approximately 75% with a mix of day and overnight trips. </li></ul>Skills and Competencies <ul style="margin-bottom:0in;margin-top:8px"><li style="margin:6pt 0in 0in 0px;font-size:10pt;font-family:'arial' , sans-serif">Must be proficient in reading electrical schematics and can troubleshoot/repair industrial electrical control circuits both hardware and software.</li><li style="margin:6pt 0in 0in 0px;font-size:10pt;font-family:'arial' , sans-serif">Read and interpret documents such as operating procedural manuals, maintenance instructions, and safety rules and MSDS. Ability to enter routine maintenance reports and correspondence. Ability to speak effectively before groups, customers or employees of organization.</li><li style="margin:6pt 0in 0in 0px;font-size:10pt;font-family:'arial' , sans-serif">Calculate figures and amounts such as proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.</li><li style="margin:6pt 0in 0in 0px;font-size:10pt;font-family:'arial' , sans-serif">Apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Resolve problems involving several concrete variables in standardized situations.</li><li style="margin:6pt 0in 0in 0px;font-size:10pt;font-family:'arial' , sans-serif">Computer skills include knowledge of Microsoft Windows software suite (Outlook, Excel, Word, etc.) and company business ERP system.</li><li style="margin:6pt 0in 0in 0px;font-size:10pt;font-family:'arial' , sans-serif">Possesses the ability to clarify complex situations</li><li style="margin:6pt 0in 0in 0px;font-size:10pt;font-family:'arial' , sans-serif">Promotes ideas</li><li style="margin:6pt 0in 0in 0px;font-size:10pt;font-family:'arial' , sans-serif">Able to manage multiple priorities with a bias towards action and speed</li><li style="margin:6pt 0in 0in 0px;font-size:10pt;font-family:'arial' , sans-serif">Searches for solutions, drives continuous improvement and constantly raises the bar to stretch own and others’ levels of achievement</li><li style="margin:6pt 0in 0in 0px;font-size:10pt;font-family:'arial' , sans-serif">Bases decisions on fact and adopts a disciplined approach</li></ul>Education and ExperienceAssociate degree or a trade school degree in a technical field required; or 5 years related experience; or equivalent combination of education and experience. Understanding of electromechanical systems preferred.<div style="border:none;border-top:solid 1pt;padding:1pt 0in 0in 0in">Physical Demands</div>Employee may have to lift documents/work materials up to 30 pounds in weight. Employee may have to lift tools up to 100 pounds in weight. Employee will have to be able to walk/climb to a variety of primary work locations, including traveling by air/auto to remote sites. This can include occasional ascending or descending ladders, stairs, scaffolding, ramps, poles, and the like. Employee may move themselves in different positions to accomplish tasks in various environments including tight and confined spaces. Employee will need to move about to accomplish tasks or move from one worksite to another. Employee will need to operate machinery and/or power tools, motor vehicles, and heavy equipment. Employee will need to listen, understand, and speak with team members in person, telephonically, and electronically at all levels within a diverse workforce and with supported organizations. Employee will need to assess the accuracy, neatness, and thoroughness of the work assigned. Employee can work in front of a personal computer and telephone for long periods of time. Will have repetitive motions that include the wrists, hands, and/or fingers.<div style="border:none;border-top:solid 1pt;padding:0in 0in 0in 0in">Work Environment</div>The primary work environment is temperature-controlled office setting but will be visiting different customers where following appropriate safety protocols at the location would be required. While visiting customers, employee may occasionally be exposed to high/low temperatures, outdoor elements (such as precipitation and wind), high levels of noise, hazardous conditions, poor ventilation, small and/or enclosed spaces, or adverse environmental conditions.The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.<div style="border:none;border-top:solid 1pt;padding:1pt 0in 0in 0in;margin-left:0in;margin-right:2.7pt">Direct Reports</div>N/A <div style="border:none;border-top:solid 1pt;padding:0in 0in 0in 0in">Key External Contacts/ClientsTerritory ManagerCustomer RelationsInside SalesCustomer Support SpecialistsShop TechniciansField Service Technician</div> <div style="border:none;border-top:solid 1pt;padding:0in 0in 0in 0in">EEO Statement</div>Enerpac is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status in accordance with applicable federal, state, and local laws. We are committed to creating an inclusive environment for all employees and applicants and encourage candidates of all backgrounds to apply.If you are an individual with a disability and you need assistance or a reasonable accommodation during the application process, please reach out to us at: recruiter@enerpac.comIf you’re looking for a unique, exciting career with variety and potential for growth, Enerpac Tool Group offers challenges and rewards for people on a global scale. #LI-BG1

Enerpac Tool Group Corp

Technical Service Support Technician - Heavy Lifting Technology

Algebra

Business Solutions

Commissioning

Computer Skills

Concrete

Continuous Improvement

Customer Relations

Customer Satisfaction

Customer Support/Service

Customer Training

Documentation

ERP (Enterprise Resource Planning)

Electrical Engineering

Electromechanical Systems

Equity Securities

Geometry

Heavy Equipment/Vehicles

Heavy Lifting

Human Language Technology (HLT)

Hydraulic Engineering

Identify Issues

Inside Sales

Lift/Move 100 Pounds

Machine Tool

Maintenance - Electrical

Maintenance Services

Microsoft Excel

Microsoft Outlook

Microsoft Windows Operating System

Microsoft Word

Multitasking

On Site Support

Operations Management

Operations Processes

PC (Personal Computer) Systems

Physical Demands

Problem Solving Skills

Process Improvement

Product Demonstration

Product Positioning

Product Safety

Purchasing/Procurement

Safety Training

Sales

Scaffolding

Schematics

Service Delivery

Site Evaluation

Staff Requirements

Technical Analysis

Technical Support

Territory Management

Trading/Stockbroking

Training/Teaching

User Documentation

[AW]-iCims

In this role, you'll execute a wide range of in-store tasks, including:* Installing and updating sales floor fixtures and endcaps* Performing buildouts, resets, and display repairs* Following plan-o-grams and client-specific directivesYou'll work independently, meet deadlines, and use mobile applications and technology to complete assignments efficiently and professionally. Paid training* Job assignments include both flexible self-scheduling options and fixed shifts based on availability* Maintain a minimum of 20 hours of fieldwork within a rolling 30-day period* Variety of projects and clientsWe'd love to hear from you if you're ready to own your work, represent major tech brands, and thrive in a dynamic retail environment.

HOUR

Job Type:Per Required NeedWork Location:Market - SS - TX - PasadenaOverview:Retail Display Installer - TechnologyLocation: Travel up to 90 miles from home, on average | Paid drive time & mileage reimbursementSchedule: Work Monday-Friday | Weekends are not required!2020 Companies seeks a reliable, detail-oriented, and self-motivated Field Service Representative to join our team and represent leading brands like Dell, Intel, Dyson, Google, and HP. In this role, you'll execute a wide range of in-store tasks, including:* Installing and updating sales floor fixtures and endcaps* Performing buildouts, resets, and display repairs* Following plan-o-grams and client-specific directivesYou'll work independently, meet deadlines, and use mobile applications and technology to complete assignments efficiently and professionally. Strong communication and organizational skills are essential, as you'll manage store-level relationships and ensure top-quality execution on every project.Our Benefits:* $17.00 per hour* Next-day pay on demand with DailyPay* Paid drive time and mileage reimbursement* Job assignments are available Monday-Friday | Weekends are not required!* Paid training* Job assignments include both flexible self-scheduling options and fixed shifts based on availability* Maintain a minimum of 20 hours of fieldwork within a rolling 30-day period* Variety of projects and clientsWe'd love to hear from you if you're ready to own your work, represent major tech brands, and thrive in a dynamic retail environment.Job Description:Key Responsibilities:* Respond and remain responsible for consistent communication with field services management quickly (within 24 hours of contact).* Representatives are responsible for keeping their availability updated and accurate.* Fully complete all assigned jobs on or before scheduled end dates.* Installing and building displays, end caps, and fixturing.* Complete necessary forms /images/ surveys associated with each job/assignment before leaving the job site.* Maintaining and updating displays according to planograms/ client requests.* Conducting break-fix repairs to ensure displays and fixtures are fully functional.* Participate in early morning installations and installations involving a team of 2+ people and provide solution feedback.* Manage virtual software and ensure successful execution of related tasks and timelines.* Contribute to the team's success by assisting other members as needed.* Adhere to timelines associated with accurate timecard submission, reporting anomalies daily with needed corrections.* Work independently in a fast-paced environment.* Participate and complete training and certification programs.* Accurately track, record, and communicate activity via designated systems/ workflows.* Available for weekend assignments as needed.Scheduling / Planning* Your hours and locations may vary week to week, including occasional weekends; some early morning hours are possible, and/or holidays based on store/client requirements. This role involves executing multiple job functions as agreed upon.* Accept and schedule all assigned jobs within 48 hours of receiptProject Execution* Following all directives as provided, executing fully and completely* Work closely within the shared services team to ensure goals, identify opportunities for improvement, communicate and drive solutions while ensuring operational efficiencies.Relationship Development:* Build and maintain strong relationships within the shared services team: local/regional markets, clients, retailers, and other stakeholders.* Cultivate and sustain strong relationships with internal teams, clients, retailers, and field representatives, fostering collaboration and communication.Leadership & Cross-functional Work:* Demonstrating professionalism, effective communication skills, and strong leadership abilities while representing the company.* Setting a high standard for behavior, fostering a positive work environment, and ensuring transparent, respectful communication with all team members.* Work across all aspects of the company and through cross-functional processes to ensure alignment and operational success.Customer & Client Satisfaction:* Ensure customer and client satisfaction is met / continually improved upon according to established shared service field KPIs as determined by field management.* Be open to provide and receive feedback.Qualifications:Age / Eligibility* Must be 18 or older (due to insurance requirements).* Must be authorized to work in the United StatesAvailability* Flexible availability Monday through Friday.* Weekend and holiday availability as needed.* Early morning and late-night availability as needed.* Maintain a minimum of 20 hours of fieldwork within a rolling 30-day period.Physical Abilities* Climb a ladder up to 10 feet in height.* Safely lift and carry up to 60lbs.* Able to kneel, walk, crouch, bend over, handle/grasp, and reach overheadAdaptability* Ability to adjust to the ever-changing variety of tasks and work environments.Communication Skills* Effective communication abilities, primarily via phone, text, and email, to coordinate tasks and provide updates.* Use a smartphone for various tasks, such as clocking in and out, taking and uploading photos, downloading applications, and connecting to the internet.* Respond and remain responsible for consistent communication with field services management quickly (typically within 24 hours of contact, but may vary depending on the project/assignment/task/client/location being supported).Education* A high school diploma or equivalent is typically required.* Previous retail or merchandising experience is beneficial but not mandatory.Experience Preferred* Installation and merchandising experience.* Proficiency with hand and power tool usage.* Ability to follow planogram (POG) directives and secondary communication.Technology* Must own an Android or Apple mobile device to upload photos and data.* Must be able to successfully navigate various communication platforms and applications independently.Training* Must complete all training assignments and tasks within a designated time frame.* Agents are expected to be able to work collaboratively and autonomously.Transportation and Travel* Must have reliable transportation.* Valid driver's license and proof of insurance.* Willingness and ability to travel up to 90 miles from home per assignment/shift/daily.Leadership & Communication:* Superior leadership skills and strong professional communication and presentation skills.* Ability to make sound decisions, show good judgment and problem-solve effectively.* Capable of working autonomously with excellent time management and reporting skills.What You Can Expect From 2020 CompaniesWe welcome every voice, and we are committed to building a truly inclusive environment where your differences are not just welcomed, they are celebrated. We are always identifying opportunities to encourage our team to be their authentic selves, while working to provide a best-in-class experience for our employees. Whether that's paid holidays, long-term career pathing options, personal development opportunities or professional stretch assignments, you can expect 2020 Companies to support you.2020's CommitmentWe are committed to creating a diverse and inclusive organization and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.

Technology Jobs in Galveston, TX

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Technology Jobs in Galveston, TX

Technical Service Support Technician - Heavy Lifting Technology Enerpac Tool Group Corp

Retail Display Installer - Technology 2020 Companies, Inc.

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