Vancouver, WA30+ days ago
Qualifications** **Education** + Bachelor's Degree Required: Computer Science or related field and + Master's Degree Preferred: **Experience** + Minimum of 7 years Required: Related experience with desktop services, client engineering and print management and + Minimum of 5 years Required: Management experience; with significant experience in a health care organization directly supporting clinicians and providers and + Preferred: Experience in an Epic environment and + Preferred: Experience with business continuity and/or disaster recovery processes **Credentials** + Preferred: A+ Certification or + Preferred: Lean Certification or + Preferred: ITIL v4 Certification **Skills** + Ability to deliver financial results for areas of accountability. Partnering with clinical, operational, and technology leaders (e.g., CNIO/CMIO/CISO, Infrastructure, Applications, HR, Supply Chain), the director shapes and governs a system wide service delivery model spanning ITSM/ESM, Service Desk and Field Services, enterprise monitoring/observability, end user platforms, collaboration/communication tools, and modern workplace capabilities.