Top-Tier Patient Satisfaction Scores | Largest Teaching Health Center FQHC | 11 Locations offering 44 Specialties | Participation in NHSC & NCLRP loan forgiveness programs What We Are Looking ForReporting into the Chief Operations Officer, the Director, Patient Services provides strategic leadership for Patient Services, Referrals, Patient Registration, and EPIC template teams. Licensure/Certification: Valid California driver's license, and auto insurance is required certification(s) such as: CPXP (Certified Patient Experience Professional), Lean Six Sigma Green Belt or Black Belt, PMP (Project Management Professional), CHAA (Certified Healthcare Access Associate), Epic Certifications is preferred.