Production Support Manager Market Risk Technologies Brains Workgroup, Inc.Production Support Manager Market Risk TechnologiesNew York, NY$200,000–$250,000 / yearFull timeManage the technology plant including clusters, hosts, databases, storage, networks, service accounts, and cloud infrastructure, ensuring optimal capacity, patching, credential management, and secure access posture. Keywords:Production Support Director L2/L3 financial banking market risk VaR FRTB stress testing Python Tidal Airflow containers databricks ssis .
NewFinance Systems Product Manager InnovaFinance Systems Product ManagerNew York, NY$250–$1,000The Finance Systems Products Manager will be responsible for: System Administration and Development Serve as the primary administrator of our Finance and Accounting platforms (including FIS Investran, Sage Intacct, and Expensify), including managing user access and security groups along with other configuration tasks. Vendor Management Manage relationships with vendor support and customer relationship teams for product issue escalation, product enhancement requests, user groups, and product news such as upcoming release features and schedules.
Technical Project Manager – Clinical Systems Canfield Scientific, Inc.Technical Project Manager – Clinical SystemsParsippany-Troy Hills, NJFull timeThe right candidate will possess strong organizational and problem-solving skills with attention to detail and excellent communication skills, who can translate between technical and non-technical stakeholders. This role sits at the intersection of information systems, software development, and operations, driving delivery of web-based clinical platforms used for medical imaging review and data workflows.
Senior Manager International Accounting BC Forward AsymblSenior Manager International AccountingNew York, New York$80–$83.34 / hourTemporaryContractorFull timeThe ideal candidate will have strong experience in ERP transformations (SAP to Oracle Fusion), GL data validation, complex reporting, and UAT and a proven ability to drive accurate data conversion, automate reporting, and deliver compliant international accounting outcomes . TSR is a trusted staffing and workforce solutions partner with more than 50 years of experience delivery highly qualified talent to support clients' most critical business and technology initiatives.
NewHybrid International Tax Manager JobotHybrid International Tax ManagerNew York, NY$160,000–$200,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. Our new team member will be responsible for managing various aspects of international taxation, including but not limited to, tax compliance, tax planning, and tax accounting.
NewProduct Manager JobotProduct ManagerNew York, NY$150,000–$200,000 / yearOr, an experienced dealership Service Manager / Fixed Ops leader who has been a strong adopter of technology, regularly provides feedback to CRM or DMS vendors, understands what works and what does not inside a service department, and is passionate about helping build a better service product for dealerships. This person will help oversee and shape product features built for dealership service departments, including workflows tied to appointment scheduling, repair orders, technician dispatching, service lane tools, customer engagement, and AI-enabled automation.
NewConstruction Project Manager JobotConstruction Project ManagerNew York, NY$110,000–$150,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. The Project Manager will oversee project execution, financial performance, customer relationships, schedules, subcontractors, and field operations while ensuring projects are delivered safely, on time, and within budget.
NewProject Manager JobotProject ManagerNew York, NY$90,000–$135,000 / yearThe ideal candidate will bring a strong background in low-voltage construction project management, demonstrated experience managing commercial projects, expertise in project financials and change order management, and the ability to build lasting relationships with clients, vendors, and project teams. Projects may involve a variety of technology and communications infrastructure systems, including structured cabling, fiber optics, network infrastructure, security systems, access control, CCTV, data center technologies, and related low-voltage systems.
NewEnvironmental Health and Safety Manager JobotEnvironmental Health and Safety ManagerStamford, CT$130,000–$180,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. Environmental Health and Safety Manager Role with Industry Leader / $130,000-$180,000 per year depending on Experience / Great Benefits and Ability for Growth .
NewTax Senior Manager – Public Accounting JobotTax Senior Manager – Public AccountingNew York, NY$180,000–$265,000 / yearWith offices in NYC and Long Island, we provide comprehensive tax, assurance, and consulting services to high-net-worth individuals, privately held businesses, and organizations across a wide range of industries. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.
NewBehavioral Health Case Manager Mitchell MartinBehavioral Health Case ManagerJackson Heights, NY$68,140.80–$71,198.40 / yearBy applying for this job, you agree to receive AI-generated calls, text messages, and/or emails from Mitchell Martin Inc and its affiliates and contracted partners at various frequency through traditional and automated methods. • This position involves providing behavioral health case management services in a primary care clinic setting.
NewProduct Innovation Manager JobotProduct Innovation ManagerParsippany, NJ$120,000–$160,000 / yearThey are looking to add a Product Innovation Manager to their team who will be responsible for overseeing the coordination and on-time/in-budget completion of all project tasks which may involve some or all of the following: program management and measurement of machined product and fixtures/tooling, progressive stamped parts, and tooling, insert molding parts and tooling, factory assembled automation, and other related tooling/processes. Responsible for overseeing the coordination and on-time/in-budget completion of all projects which may involve some or all of the following: program management and measurement of machined product and fixtures/tooling, progressive stamped parts and tooling, insert molding parts and tooling, factory assembled automation, and other related tooling/processes.
NewManager, Disaster Recovery & Major Incident Response Mitchell MartinManager, Disaster Recovery & Major Incident ResponseNew York, NY$128,500–$173,750 / yearBy applying for this job, you agree to receive AI-generated calls, text messages, and/or emails from Mitchell Martin Inc and its affiliates and contracted partners at various frequency through traditional and automated methods. • Lead cross-functional teams during incidents, managing recovery actions and overseeing communications.
NewPatient Financial Experience Manager Mitchell MartinPatient Financial Experience ManagerNew York, NYRemote$100,000–$127,000 / yearJoin our team in New York, NY, as a full-time manager responsible for overseeing patient financial operations. This role involves leading a team to improve reimbursement processes and implementing digital transformation initiatives.
Sr. Project Manager Applications Dexter Technologies Inc.Sr. Project Manager ApplicationsHanover, NJ$75–$90 / hourContractorUsing hands-on and a proactive approach to ensure that value is delivered - with full responsibility for all aspects of a project including managing milestones, identifying and tracking issues and risks, and driving the team to meet project goals. We are proud of the fact that many of them have been promoted to more senior roles: management, senior management, and senior executive leadership positions.
NewNetwork Engineering Manager Mitchell MartinNetwork Engineering ManagerSecaucus, NJ$200,000–$300,000 / yearBy applying for this job, you agree to receive AI-generated calls, text messages, and/or emails from Mitchell Martin Inc and its affiliates and contracted partners at various frequency through traditional and automated methods. Routing & Switching | Firewalls | Linux | Windows Server | Cloud Infrastructure | Network Monitoring Tools | WAN/LAN | VPN Technologies.
NewPartnerships Manager Mitchell MartinPartnerships ManagerNew York, NY$150,000–$175,000 / yearBy applying for this job, you agree to receive AI-generated calls, text messages, and/or emails from Mitchell Martin Inc and its affiliates and contracted partners at various frequency through traditional and automated methods. • Located in the vibrant region of New York, this full-time position requires a dynamic individual to manage and grow strategic partnerships.
NewSr. Business Development Manager Mitchell MartinSr. Business Development ManagerJersey city, NJ$126,000–$180,000 / yearBy applying for this job, you agree to receive AI-generated calls, text messages, and/or emails from Mitchell Martin Inc and its affiliates and contracted partners at various frequency through traditional and automated methods. This full-time role in Jersey City, NJ, involves developing and implementing sales strategies to meet business objectives.
NewBusiness Development Manager Mitchell MartinBusiness Development ManagerJersey city, NJ$84,000–$120,000 / yearBy applying for this job, you agree to receive AI-generated calls, text messages, and/or emails from Mitchell Martin Inc and its affiliates and contracted partners at various frequency through traditional and automated methods. This full-time role in Jersey City, NJ, involves developing and implementing sales strategies to meet business objectives.
NewPaid Media Manager Mitchell MartinPaid Media ManagerLong Island City, NY$75,000–$140,000 / yearBy applying for this job, you agree to receive AI-generated calls, text messages, and/or emails from Mitchell Martin Inc and its affiliates and contracted partners at various frequency through traditional and automated methods. Located in Long Island City, NY, this full-time role involves overseeing digital marketing campaigns across multiple channels.
NewInfrastructure Project Manager Mitchell MartinInfrastructure Project ManagerNew York, NY$490–$700 / dayBy applying for this job, you agree to receive AI-generated calls, text messages, and/or emails from Mitchell Martin Inc and its affiliates and contracted partners at various frequency through traditional and automated methods. This onsite contract role involves managing complex infrastructure projects with a focus on power and data systems.
NewProject Manager - Non-Technical-Expert Mitchell MartinProject Manager - Non-Technical-ExpertNew York, NY$79–$89 / hourThe successful candidate will manage project deliverables and collaborate with senior leaders using generic project management and risk management technologies. • Project Management Software | Risk Management Tools | Agile Framework.
NewAccount Manager Mitchell MartinAccount ManagerNew York, NY$80,000–$100,000 / yearBy applying for this job, you agree to receive AI-generated calls, text messages, and/or emails from Mitchell Martin Inc and its affiliates and contracted partners at various frequency through traditional and automated methods. The role requires strong communication and relationship-building skills, as well as the ability to work with HR and payroll technologies.
NewNurse Manager (Patient Care Service) AxelonNurse Manager (Patient Care Service)New York, NY$120–$125 / hourLead nursing practice using the Professional Practice Model of Relationship Centered Care and the Care Delivery Model of Modified Primary Nursing. Role model Relationship Centered Care through actions such as Admission Welcome, Bedside Shift Report, and Purposeful Hourly Rounding.
NewProject Manager - Contract TalentBurst, Inc.Project Manager - ContractStamford, CTThe global Process Improvement Operations team’s goal is to ensure that our delivery focused teams have the tools and resources to deliver exceptional experiences at scale and in an ever changing environment. This worker will lead the transition of enterprise file storage and collaboration solution, including redesign of the file sharing experience.
NewAccount Manager, Pharmacy Partnerships - NY UnitedHealth GroupAccount Manager, Pharmacy Partnerships - NYNew York, NY$29–$52 / hourSuccess in this role will be measured through relationship strength, account retention, outreach consistency, growth, and operational follow-through across assigned accounts, including: Account Retention and Growth: Retention rate of assigned accounts and continuity of service support to enact growth of this account. Responsibilities include maintaining a quarterly outreach cadence through site visits and remote follow-up, vaccination support, assisting with invoice and past-due account follow-up, and helping deliver a responsive, relationship-centered client experience.
NewUSA-Project Manager III (Scientific) - Contract TalentBurst, Inc.USA-Project Manager III (Scientific) - ContractMorristown, NJto identify prognostic factors (population selection) or prediction of response; o Help to strengthen the PRI (Patient Relevant Information) strategy moving from PRO to Patient Relevant Information including digital using appropriate research insight and methods operationalized by patient centric expert groups (concept elicitation, patient preferences studies, patients surveys, social media listening, care delivery experience, drug delivery device use etc) to ensure patients’ relevant endpoints are integrated in ph3. • Ensure and enable GPT cross functional workstreams including right functions to identify remaining health care needs in terms of outcomes and populations of interest, impact of care delivery experience, and differentiation versus SoC, and main competitors at launch for patients and other Health System Stakeholders critical to patient care access (payers) and delivery (HCPs) to build value added patient informed TVP and translate it in trial designs & evidence generation programs to be included into IEGP.
NewProject/Cost Manager Davron LLCProject/Cost ManagerNew York, NYPROJECT MANAGER / COST MANAGER | COST MANAGEMENT | PROJECT MANAGEMENT | ESTIMATING | QUANTITY TAKEOFFS | PROCORE | BLUEBEAM | EXCEL | CHANGE ORDERS | DOCUMENT CONTROL | CLOSEOUT DOCUMENTATION | AI . This Project Manager / Cost Manager opportunity blends hands-on estimating and cost management with project leadership, supporting developer clients on multifamily work and beyond.
Manager, EDC Database Programming Daiichi Sankyo, Inc.Manager, EDC Database ProgrammingBasking Ridge, NJ$127,280–$190,920 / yearFull timeThe Manager, EDC Database Programming is a member of the Biostatistics and Data Management team and serves as a subject matter expert for the oversight, guidance, and design of study build activities for all clinical studies Electronic Data Capture systems and other related technologies, Clinical Data Programming and Reporting. Manage and maintain administrative, operational deliverables, and timelines pertaining to study build activities, edit check programming, custom function development - including proactive review, testing, and supporting documentation to ensure high quality study builds for all studies.
Sr Technical Lead Project Manager HTC Global Services IncSr Technical Lead Project ManagerIselin, NJFull timeThis role requires a combination of technical expertise, data domain knowledge, and business analysis skills to ensure the successful implementation of data technology solutions. At HTC Global, you’ll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together.
IT Project Manager Financial clientIT Project ManagerJersey City, NJContractorYou will work closely with operations teams to identify high-impact process automation opportunities and implement solutions using RPA platforms (such as UiPath, Power Automate, etc. ) and scripting languages (Python, VBA, SQL, etc.). The ideal candidate has a strong understanding of operational processes and controls, experience delivering automation projects, and excellent communication skills to ensure successful adoption of new solutions.
Manager, Global Vendor Quality, Global R&D & PV QA Daiichi Sankyo, Inc.Manager, Global Vendor Quality, Global R&D & PV QABasking Ridge, NJ$127,280–$190,920 / yearFull timeThis position focuses on operational execution, oversight, and continuous improvement of vendor quality activities, contributing subject-matter expertise while working under the direction of senior vendor quality leadership. The Manager, Global Vendor Quality (Global R&D & PV QA) supports the development, implementation, and execution of the GCP/GLP/GVP vendor quality program across Daiichi Sankyo group companies.
NewAsst Nurse Manager -Short Stay/Pre Admission Testing Center/GI Suite St. Vincent's Medical CenterAsst Nurse Manager -Short Stay/Pre Admission Testing Center/GI SuiteStamford, CTIt includes a 473-bed community teaching hospital, a 76-bed inpatient psychiatric facility in Westport, a large multispecialty provider group, and special needs services for adults and children. This position works collaboratively with functional leadership and is responsible for the oversight of daily operations of the assigned department including off shift and weekend supervision of nursing and non-licensed staff.
NewSenior Preconstruction Manager HITT ContractingSenior Preconstruction ManagerNew York, NY$132,000–$187,000 / yearA Senior Preconstruction Manager is responsible for leading and managing multiple projects working with a team of preconstruction managers, and shared team resources to deliver exceptional deliverables to our clients. Prepare and analyze pricing proposals to include current market and regional conditions, historical data, material escalation, internal estimate and subcontractor input in order to provide complete and accurate estimates to our clients.
Site EHS Manager III Amazon.com Services LLCSite EHS Manager IIIWoodbridge Township, NJYou'll partner with Operations leadership to weave safety into the fabric of our daily operations, using data-driven insights to create innovative solutions that reduce risk and enhance productivity. Working at the intersection of operations and safety, you'll shape the future of workplace health while delivering real-time solutions that protect our most valuable asset: our people.
NewIT Project Manager Vaco LLCIT Project ManagerNew York City, NY$115,000–$125,000 / yearDetermining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.
NewAccount Manager - Water Ecolab Inc.Account Manager - WaterNew York City, NY$118,600–$177,800 / yearWe work with customers across the world in the light industry (institutional, food & beverage, manufacturing, transportation, textile care, and global high tech) and heavy industry (chemical, downstream, paper, mining, power and primary metals industries) to reduce, reuse, and recycle their water while protecting their systems and equipment. Nalco Water provides the unique opportunity to work with a broad suite of technologies to deliver automated monitoring systems, data analysis and deep technical expertise to increase efficiency, sustainability and performance for our customers.
NewAccount Manager Ecolab Inc.Account ManagerNew York City, NY$118,600–$177,800 / yearWe work with customers across the world in the light industry (institutional, food & beverage, manufacturing, transportation, textile care, and global high tech) and heavy industry (chemical, downstream, paper, mining, power and primary metals industries) to reduce, reuse, and recycle their water while protecting their systems and equipment. Nalco Water provides the unique opportunity to work with a broad suite of technologies to deliver automated monitoring systems, data analysis and deep technical expertise to increase efficiency, sustainability and performance for our customers.
NewData Integrations Manager Vaco LLCData Integrations ManagerHoboken, NJ$185,000–$200,000 / yearOur client is seeking an experienced technology leader to oversee enterprise system integrations and manage a team responsible for connecting business applications, improving data flow, and supporting enterprise technology initiatives. Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs.
NewTravel Emergency Department Nurse Manager - $3,529 per week MetaSense, Inc.Travel Emergency Department Nurse Manager - $3,529 per weekBrooklyn, NYNurse Manager Emergency Department responsibilities include oversight and direction for the emergency department, and accountability for planning, directing, leading and evaluating nursing care within the department. -Develops long-term unit staffing schedules and ensures adequate daily coverage in accordance with established staffing needs.
NewTax Senior Manager, M&A Real Estate KPMGTax Senior Manager, M&A Real EstateNew York, NY$133,095–$295,665 / yearBachelor's degree from an accredited college/university; licensed Certified Public Accountant (CPA), Enrolled Agent (EA) or Juris Doctor/Master of Laws (JD/LLM), in addition to others on KPMG's approved credential listing; any individual who does not possess at least one of the approved designations/credentials when their employment commences, has one year from their date of hire to obtain at least one of the approved designations/credentials; should you like to see the complete list of currently approved designations/credentials for the hiring practice/service line, your recruiter can provide you with that list. Structure the tax aspects of multinational global private equity real estate investments, including with respect to strategic mergers, acquisitions, joint ventures, dispositions, and Initial Public Offerings (IPOs), along with drafting tax opinions, memos, structure decks and Excel models illustrating the tax benefits of alternative structures.
NewManager, Business Tax Services - Employee Benefits Compliance KPMGManager, Business Tax Services - Employee Benefits ComplianceNew York, NY$107,160–$226,320 / yearBachelor's degree from an accredited college or university; Licensed CPA, JD/LLM or EA, in addition to others on KPMG's approved credential listing; any individual who does not possess at least one of the approved designations/credentials when their employment commences, has one year from their date of hire to obtain at least one of the approved designations/credentials; should you like to see the complete list of currently approved designations/credentials for the hiring practice/service line, your recruiter can provide you with that list. Work with KPMGs extensive network of specialists; enjoy access to our Ignition Centers, where deep industry knowledge merges with cutting-edge technologies to create innovative tax solutions.
NewSenior Manager, NYFS Insurance Business Tax Services KPMGSenior Manager, NYFS Insurance Business Tax ServicesStamford, CTLicensed CPA, EA or JD/LLM, in addition to others on KPMG's approved credential listing; any individual who does not possess at least one of the approved designations/credentials when their employment commences, has one year from their date of hire to obtain at least one of the approved designations/credentials; should you like to see the complete list of currently approved designations/credentials for the hiring practice/service line, your recruiter can provide you with that list. Work with KPMGs extensive network of specialists; enjoy access to our Ignition Centers, where deep industry knowledge merges with cutting-edge technologies to create innovative tax solutions.
NewSenior Manager, Strategic Corporate Tax (NYM) KPMGSenior Manager, Strategic Corporate Tax (NYM)Stamford, CTBachelor's degree from an accredited college/university; licensed CPA, EA or JD/LLM, in addition to others on KPMG's approved credential listing; any individual who does not possess at least one of the approved designations/credentials when their employment commences, has one year from their date of hire to obtain at least one of the approved designations/credentials; should you like to see the complete list of currently approved designations/credentials for the hiring practice/service line, your recruiter can provide you with that list. Oversee a portfolio of clients of varying size and scope and act as the point of contact for internal and external clients; build and manage client relationships; advise clients and be responsible for delivering high quality tax service and advice.
Travel Cath Lab Manager - $3,393 per week TNAA TotalMed RNTravel Cath Lab Manager - $3,393 per weekHolmdel, NJAs a Cath Lab RN, you'll work with a highly skilled team of medical professionals in a cardiovascular surgical environment providing assistance to the physician including maintenance and monitoring of EKG equipment, and assisting during angioplasty, cardiac catheterization and electrophysiology. Because of the fast-paced environment, Cardiac Cath Lab Travel Nurses must possess good skills for coping with stress and be able to relate to people of all ages and backgrounds.
NewCyber Manager Vaco LLCCyber Managergreenwich, CT$150,000–$180,000 / yearDetermining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.
NewBrand Manager CYNET SYSTEMSBrand ManagerNew York, NY$58–$63 / hourTemporaryContractorPart timeAs a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia.
NewSpecial Projects Design Manager CYNET SYSTEMSSpecial Projects Design ManagerNew York, NY$51–$56 / hourTemporaryContractorPart timeAs a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia.
NewR&D Skin Care Manager JouléR&D Skin Care Manager08512, NJ$92,000–$120,000 / yearKey Skills : Skin care formulation leadership (bench-to-scale), clean ingredient strategy, chassis development (serums /masks/ treatments & sensitive-skin), emulsion / rheology/ sensorial optimization, raw material evaluation & supplier/ CMO partnership, tech transfer/ pilot batches /line trials and scale-up troubleshooting, stability & compatibility testing, claims substantiation and consumer evaluation methods, global cosmetics regulatory & compliance mindset, cross-functional collaboration (Packaging/ QA/ Supply Chain/ Marketing/ NPD), project management/ resource planning, and team mentoring/people leadership System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. Lead the development of innovative skin care formulations, focusing on clean ingredients, including serums, masks, treatment products, and sensitive skin products.
NewTravel Nurse RN - Manager - $3,283 per week Prime StaffingTravel Nurse RN - Manager - $3,283 per weekBrooklyn, NYSkills: Required Skills & Experience:-Minimum of five (5) years nursing experience of management and/or supervisory in the Emergency Department.-Demonstrates leadership, communication, and interpersonal skills.-Ability to effectively communicate in English both verbally and in writing.-Excellent creative skills, ideas to improve existing programs.-Ability to determine appropriate action in complex situations.-Ability to manage multiple and simultaneous responsibilities and to prioritize scheduling work.-Ability to complete work assignments accurately and in a timely manner.-Ability to handle difficult situations involving patients, physicians, or others in a professional manner.-Services, processes, ideas that have an impact on this job and the department. -Promote and support a collaborative team approach in providing care for all ED and trauma patients.-Approach others in a tactful manner and treat others with respect and consideration.-Support and interpret policies, procedures, and objectives of the hospital.-Monitors customer satisfaction scores and implements plans to improve scores.-Monitors patient volume, quality of care, and performance of staff to identify areas for improvement.-Maintains a departmental dashboard that includes information and progress on people, service, quality, and leadership-Responsible for investigating patient, physician and staff complaints/concerns and works to resolve the aforementioned.-Maintains required competencies for self and all employees within the department.-Participates in a professional organization.