Installs, resolves issues and makes repairs as necessary to maintain, support, and configure telecommunications network equipment to include cabling, patch panels, etc., as well as: Support of Enterprise Unified Communications platforms, including Cisco Unified Communications Manager (CUCM), Cisco Unity Connection, Webex UC conference systems, Webex Contact Center, and related voice infrastructure. Knowledge, Skills & Abilities: Knowledge of enterprise voice, unified communications, and contact center technologies, including Cisco Unified Communications Manager (CUCM), Cisco Unity Connection, Webex Suite, Webex Contact Center, Calabrio, and associated voice network infrastructure, hardware, software, and dial plans, as well as other similar telecommunications, collaboration, customer engagement, and contact center technologies.