p>• Ability to demonstrate knowledge of computer operating systems (i.e., MS 98SE, 2000, XP and above) • Experience cabling various electronic components (e.g., modems, routers, TVs, stereo systems and home entertainment systems) • Experience working with CAT 5 and COAX wiring • Ability to provide efficient, quality customer service to both internal and external customers both face-to-face and over-the-phone • Ability to recognize and identify sales opportunities that meet the needs of customers and the company including promoting and closing sales of products and services • Knowledge of basic electricity, as it relates to telecommunications (through classes or on-the-job training), which includes: • Knowledge related to the basic principles, theories, and applications of electricity (e.g., voltage, current, resistance, power, grounding, insulation, Ohm's Law, AC/DC) • Knowledge of basic electrical components (e.g., conductors, insulators, switches, capacitors, inductors, transformers) and basic circuit design • Knowledge of the operation and application of common electrical components and common measurement instruments (e.g., multi-meters, etc.) • Working knowledge of hand and power tools • Ability to work well with others to achieve common goals and to foster a cooperative climate, as well as to work independently in the field with little supervision • Ability to perform job activities outdoors in different weather conditions (e.g., extreme cold and/or heat, inclement weather) • When working aloft, employee's weight and tools combined may not exceed the 280-pound weight limit as specified by the manufacturer. • Work involves standing, talking, hearing, using hands to finger, handle, feel or operate objects, tools, or controls and reaching with hands and arms • The employee is frequently required to walk (10%), sit (5%), climb (10%), balance (5%), stand (15%), stoop (5%), kneel (5%), drive (20%), reach (10%), and smell (5%) • Skill in operation of some of the listed tools and equipment; and ability to perform heavy manual tasks for extended periods of time • The employee must frequently push, pull, lift (10%) and/or carry up to 100 pounds and occasionally push, pull, lift and/or carry up to 100 pounds • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.