52 Results for

Telemarketing Jobs in Massachusetts

Jobs

Wakefield, MA10 days ago

Full-time
Employee

Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.

Wakefield, MA10 days ago

Full-time
Employee

Littleton, MA10 days ago

Full-time
Employee

Experience with ServiceTitan software is a plusProficiency in Microsoft Office (Word, Excel, Outlook)Previous experience in a customer service or call center environmentStrong problem-solving and critical-thinking skillsExcellent verbal and written communication skillsFamiliarity with CRM systems and customer account management toolsHigh attention to detail with strong data entry accuracy. Handle high-volume inbound and outbound customer callsProvide prompt, professional, and courteous customer serviceAddress customer inquiries, resolve issues, and escalate when necessaryAccurately enter and update customer information in company systemsMaintain detailed records of customer interactionsCollaborate with internal teams to ensure timely issue resolution.

Reading, MA30+ days ago

$22–$27 Per Hour

Cooling Unlimited is looking for a dedicated and organized Customer Service Representative who excels at coordinating schedules, managing communications, and ensuring a smooth customer experience from start to finish! As a family-owned business, we take great pride in earning the trust of our customers across Middlesex County by expertly addressing their HVAC and plumbing needs and consistently delivering exceptional service.

Pataskala, OH30+ days ago

MS Office 365, Microsoft Teams, Windows 10, PXE with imaging computers, Edge, Internet Explorer, Active Directory, iPhone support, Citrix, Remote Assistance/ Remote Desktop, HP Desktop/Laptops, Multi-Function printers. Role: Help Desk Specialist / Analyst 2. Location: Pataskala, OH 43062 - Onsite - Weekly travel to nearby sites (some overnight stays required).

Dennis, NJ25 days ago

Headquartered in South Plainfield, New Jersey, Confires delivers inspection, testing, monitoring, installation, and repair services across a wide range of systems such as fire alarms and monitoring, fire sprinklers, kitchen fire suppression, special hazard systems, fire extinguishers, exit and emergency lighting, and integrated security solutions that include access control systems and CCTV. Confires Fire Services is an affiliated company of Guardian Fire Protection and trusted provider of comprehensive fire protection and life safety solutions, proudly serving businesses throughout New Jersey, Eastern Pennsylvania, and Northern Delaware for more than 40 years.

New!

Chicopee, MA5 days ago

$16–$19 Per Hour

In this role, you will be the voice of our company, making outbound calls or attending various home show events, engaging with attendees to potential and existing customers to introduce our top-rated home improvement products and services. Yankee Home Improvement, one of the best-known companies in New England, is seeking enthusiastic and dynamic individuals to join our team as Marketing Representatives.

Boston, MA7 days ago

Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. Oversee care advocates and Health Resource Specialists (HRSs) scheduling, leave planning, and queue monitoring to maintain adequate staffing levels.

Needham, MA30+ days ago

$69,794.45–$90,732.79 Per Year

Job Summary: The Customer Care Center (CCC) team manager position is responsible for executing the bank’s strategy for the customer service experience within the contact center through strong leadership, development of processes, fostering an environment of teamwork, empowerment and mutual accountability that are in alignment with the bank’s goals. This position will also manage call center processes and complex customer incidents; work directly with branches and business partners in the bank to support and ensure timely resolution of issues and a superior customer experience.

Northborough, Massachusetts17 days ago

$80,000–$100,000 Per Year

Weymouth, MA30+ days ago

1 - Manages internal and external calls for South Shore Hospital and the Brigham and Women / Dana Farber's Cancer Center in Clinical Affiliation with South Shore Hospital. a - Knowledge of departments and their functions to enable the intelligent and accurate management of caller’s needs and inquiries to distribute to the appropriate location. j - Acts as the front-line liaison for all internal Brigham and Women's Cancer Center in Clinical Affiliation with South Shore Hospital departments and South Shore Hospital's Engineering Services, Nutrition and Food Services, Birthing Unit, Pediatric Meal Service, Maternity Services.

Malden, MA17 days ago

$23–$26 Per Hour

The Scheduling Coordinator will work with the marketing and operations teams to successfully book new and existing patient appointments through outbound and inbound call management, email, chat and other communication channels. Be comfortable with individual doctor and practice scheduling protocols, insurances, general and specialty services, offers and pricing to create an exceptional patient experience and “first impression” with new patients.

Brookline, MA20 days ago

This is a hybrid role whereas approximately 50% of the PVAR's time will be spent on the phone or Microsoft Teams proactively contacting assigned customers and approximately 50% of the PVAR’s time will be spent in face-to-face engagements with Pharmacy Managers, Pharmacist, and other Vaccine customers. The PVAR must have strong knowledge of the vaccine market and must demonstrate sound business judgment, account management skills, customer service tenets, exemplary sales skills, and an understanding of ordering, fulfillment, and returns processes.

New!

Pittsfield, MA4 days ago

$20–$28.90 Per Hour

Ensures excellent customer service by responding to general account inquiries, deposit and loan rate requests, information about products and services, Online Banking and ATM/Debit Card issues. Continually advances level of knowledge to ensure the development of a full-service, omni-channel contact center which may include account opening, loan applications, loan payments, live chat, and various other customer service requests.

Swansea, MA8 days ago

$19–$20 Per Hour

Regularly use hands and fingers to handle, control or feel object tools or controls; regularly repeat the same movements when entering data; regularly speak clearly so listeners can understand; regularly understand the speech of another person; frequently focus on one source of sound and ignore others. Resolve product or service concerns by clarifying the customer's complaint, determining the cause of the concern; selecting and explaining the best solution to solve the concern; expediting correction or adjustment; following up to ensure resolution.

New!

Leominster, MA2 days ago

When you join our team, you will work in our newly renovated headquarters in Leominster, MA, and be provided with extensive training, exceptional benefits, and a leadership team that is supportive and dedicated to continuous improvement for customers and employees. You will work with a highly respected market leader offering solutions that make a real impact on people’s lives.

Southampton, Hampshire30+ days ago

£26,000–£28,000

This is your chance to join a dynamic company in a brand-new, modern office at Nursling Industrial Estate-perfectly located for motorway commuters-while also enjoying the flexibility of working from home. This is a B2B outbound telesales position where you'll be connecting with businesses, introducing tailored communication and connectivity solutions, and creating new opportunities.

Franklin, MA7 days ago

$19–$21 Per Hour

As a Call Center Representative, you will have many opportunities to provide exemplary service to our customers and colleagues, as well as support our communities through outreach and volunteer work. We handle it all – from loans to checking accounts, online banking, and more – you will engage customers in all areas of banking, as well as identify any financial needs they may have.

Clinton, Massachusetts30+ days ago

$50,000–$70,000 Per Year

Boston, Massachusetts27 days ago

Remote

The Dental School Call Center department is responsible for answering incoming phone calls efficiently for the entire school and identifying the patient’s needs and assisting to their questions and inquiries appropriately. What You'll Do: The Call Center Coordinator (CCC) triages or resolves new patient and general inquiries to the dental school made over the phone or online.

New!

Northborough, MA4 days ago

$50,000–$70,000 Per Year

Responsibilities - Deliver exceptional customer service by actively listening to customer needs, providing tailored solutions, and maintaining positive communication, while skillfully overcoming objections by addressing concerns, offering alternative options, and reinforcing the value of our service. THE ESLER COMPANIES - RENEWAL BY ANDERSEN STORY Renewal by Andersen is the full-service window-replacement division of 120+ year-old Andersen Corporation, the owner of the most trusted family of window brands in America.

Foxborough, MA30+ days ago

You'll create interest, educate customers on how our products protect and enhance their homes, and schedule qualified appointments for our Sales Representatives — no hard selling, just genuine conversations and strong connections! With fire-safe materials, sustainable technology, and a leadership team backed by decades of success in home remodeling, we're building smarter, safer homes that stand the test of time.

New!

Worcester, MA4 days ago

Remote

Member Service Representatives are the primary liaison for our members to obtain the information or support they need As such, our representatives are expected to fully understand member/ provider needs, and within corporate/ department policies, take whatever action is necessary to fully satisfy the inquiry. Member Services has proven to be a launching pad of development that has translated into long term careers with advancement opportunities throughout the company in a number of different key area’s such as; Sales and Marketing, Provider Relations, Care Services, Pharmacy and other functions of the operation.

Lynnfield, MA7 days ago

Those with experience in the hospitality, debt collection, call center, telemarketing, recruiting, customer service, mortgage, financial, and insurance industries are highly encouraged to apply. We ask that all of our team members treat each other and our customers with respect and in the manner they would like to be treated themselves.

Brockton, MA30+ days ago

Full-time

Fall River, MA30+ days ago

$17–$17.50 Per Hour

Engaging in active listening with callers, confirming or clarifying information and ability to diffuse inappropriate behavior from client as needed. Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service.

Boston, MA30+ days ago

Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. The Call Center Representative will also gain knowledge through local training and hands-on experience to provide administrative support, customer assistance, and act as a rental back-up in a large airport branch.

Qunicy, MA30+ days ago

Contractor

Provide customers with timely and accurate responses to issues by tracking issues from receipt to completion using the Customer Administration Tool (CAT) and the MBTA Customer Relations Management System (IRIS/HEAT). MBTAs core values are built around safety, service, equity, and sustainability and each employee that works for the MBTA performs their roles based on our vision, mission, and values.

New!

Westwood, MA4 days ago

The Customer Service Representative must have strong analytical, reasoning and negotiating skills, and must be courteous, tactful and exercise patience in dealing with customers, the general public and interfacing departments under difficult circumstances. Receives and processes service outage inquiries and emergency calls from customers, police and fire departments, public officials, and processes information from other company departments relative to outage situations.

Boston, Massachusetts13 days ago

This role focuses on handling incoming customer inquiries, providing accurate support, and ensuring a positive customer experience in a structured, professional environment. Collaborate with supervisors and team members to ensure operational success.

Braintree, MA7 days ago

Determines appropriate delivery method based on customer's need and schedules order fulfillment date by using company published lead times. 1-2 years prior experience in a customer service or call center environment required, with a demonstrated ability to handle high call volumes and deliver exceptional service.

Braintree, MA7 days ago

Responsibilities* Process customer orders by using company pricing and commission practices* Provide order information, expedite, cancel and change orders* Verifies and determines product specifications* Determines appropriate delivery method based on customer's need and schedules order fulfillment date by using company published lead times* Determine best method to resolve basic customer service problems to ensure customer satisfaction* Building strong and trusting relationships with customersQualifications* Bachelor's degree preferred or equivalent combination of education and relevant work experience* 1-2 years prior experience in a customer service or call center environment required, with a demonstrated ability to handle high call volumes and deliver exceptional service* Previous plumbing background experience either in sales or general plumbing is a plus* A strong aptitude for troubleshooting is strongly desired* Must be motivated and able to work independently* Excellent communication skills, both verbal and written* Possess strong PC skills (i.e. Word, Excel, PowerPoint)* Pleasant and friendly phone attitude* Collaborative team playerCompany Overview:In 1939, Paul Symmons advanced the plumbing industry by inventing the first anti-scald, pressure-balancing valve. 87 years later his legacy lives on through the Temptrol valve, which is still made right here in the USA.While the vision of Paul Symmons is never out of sight, we're constantly pressing forward, challenging ourselves and the industry to be better… to do better.

Brockton, MA30+ days ago

Full-time

As a valued team member, interns are immersed in real projects that make a tangible impact, allowing them to apply their academic knowledge while developing critical professional skills. We handle it all – from loans to checking accounts, online banking and more – you will engage customers in all areas of banking, as well as identify any financial needs they may have.

Franklin, MA30+ days ago

Full-time

Lowell, MA30+ days ago

Full-time

Plymouth, MA30+ days ago

Full-time

Northborough, MA7 days ago

$50,000–$70,000 Per Year

Deliver exceptional customer service by actively listening to customer needs, providing tailored solutions, and maintaining positive communication, while skillfully overcoming objections by addressing concerns, offering alternative options, and reinforcing the value of our service. Renewal by Andersen is the full-service window-replacement division of 120+ year-old Andersen Corporation, the owner of the most trusted family of window brands in America.

New!

East Falmouth, MA4 days ago

$21–$23 Per Hour

Across 4 locations, our client has been serving the Cape & Martha's Vineyard for over 40 years featuring a wide range of products including Sub-Zero/Wolf, Bosch, Thermador, GE, Samsung, Miele, LG, Speed Queen, Electrolux and more. Our culture fosters a positive and supportive environment, empowering team members to excel in their roles, both personally and professionally.

New Bedford, MA30+ days ago

Full-time

Role & ResponsibilitiesClient Interaction: Manage client contacts through various channels. Our company culture is celebrated by Entrepreneur Magazine, and we maintain high employee satisfaction with a 4.5-star rating.

New!

Lawrence, MA4 days ago

$44,000–$48,000 Per Year

In this role, you will serve as a key point of contact for prospective students and clients, providing accurate information, answering inquiries, and ensuring a seamless communication experience. This position is ideal for individuals who possess strong communication skills, attention to detail, and a commitment to delivering exceptional customer service in a structured and professional setting.

New!

Worcester, MA4 days ago

$21–$23 Per Hour

Communicating with key people on jobs including project managers, insurance adjusters, vendors, and customers . Must possess excellent telephone and customer service etiquette, flexibility, and attention to detail and accuracy.

Tewksbury, MA30+ days ago

You will work collaboratively with internal departments including Sales, Accounting/Credit, New Accounts, Complaints, Pricing, Quality Control, Product Management, Manufacturing, Warehouse/Distribution, Marketing, and Scientific Support. This role partners closely with customers and cross functional teams to deliver a world class customer experience.

New!

Marlborough, MA4 days ago

$20–$23.94 Per Hour

Must possess excellent organization skills to provide accurate follow-up, understand inventory management, have the ability to understand the strategic direction of any business unit to which they provide customer service support and translate that strategic direction into tactics with their assigned customers. Excellent phone communications and interpersonal skills with multiple functional groups including CSRs, manufacturing, supply chain, product management, sales and marketing, finance, warehouse and transportation personnel as well as external customer contacts.

New!

Falmouth, MA4 days ago

$21–$23 Per Hour

Needham, MA30+ days ago

$17–$21

Building on our expertise in energy efficiency, we're constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges. Building on our expertise in energy efficiency, we’re constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges.

Waltham, MA30+ days ago

No prior sales experience required; receive comprehensive training on our products/services, sales techniques, and virtual communication tools to ensure your success. Say goodbye to cold calling; gain access to quality leads, enabling you to focus on closing deals and maximizing your potential.

Tewksbury, Massachusetts9 days ago

$16.80–$18.76 Per Hour

This role serves as the first point of contact for customers and internal teams, handling high-volume order entry, case management, and customer inquiries while delivering exceptional service. About Us: CTG, a Cegeka company, delivers IT and business solutions that enhance clients’ digital agility, empowering them to seize new opportunities and overcome any challenge.

Boston, MA30+ days ago

You will work under close supervision to provide support to the administrative operations of a clinical service and works to ensure the best possible patient experience by effectively coordinating services to patients and families. This role is eligible for a $2,000 sign on bonus (not eligible for internal candidates and not eligible for former BCH employees who worked here in the past 2 years).

New!

Marlborough, MA4 days ago

Must possess excellent organization skills to provide accurate follow-up, understand inventory management, have the ability to understand the strategic direction of any Business Unit to which they provide customer service support and translate that strategic direction into tactics with their assigned customers. Excellent phone communications and interpersonal skills with multiple functional groups including CSRs, Manufacturing, Supply Chain, Product Management, Sales and Marketing, Finance, Warehouse and Transportation personnel as well as external customer contacts.

New!

Worcester, MA4 days ago

$21–$22 Per Hour

Distributes departmental facsimiles; checks Right Fax no less than hourly throughout the day; follows established process for determining to whom facsimiles are to be delivered; research facsimiles inappropriately addressed by using the core system (QNXT) or by communicating with appropriate individuals for assistance; redirects/saves facsimiles as indicated to the staff and/or G drive. Brief summary of purpose: Under the direction of the Manager of Prior Authorization, communicates with contracted and non-contracted facilities/agencies/providers to collect pertinent prior authorization request data and disseminates information to the Authorization Coordinators.

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Telemarketing Jobs in Massachusetts

Call Center Representative - Part-time Company Confidential

Call Center Representative Company Confidential

Customer Service Company Confidential

HVAC Customer Service Representative Cooling Unlimited, Inc.

Help Desk Technician / Analyst 2 BravoTech

Service Scheduling Coordinator Confires Fire Protection Service, LLC

Call Center Marketing Specialist Yankee Home Improvement

Customer Service and Support Manager 1 ASM Research, An Accenture Federal Services Company

Customer Care Center Team Manager Needham Bank

Call Center Supervisor Renewal by Andersen | Esler Companies

Customer Service Representative / Inbound Call Center South Shore Health

Orthodontic Scheduling Coordinator 42 North Dental

Telesales Pharmacy Vaccine Account Representative Syneos - Commercial - Prod

Call Center Representative - Pittsfield, MA Berkshire Bank

Call Center Representative I - Full Time Cardi's Furniture & Mattresses

Call Center Rep Franklin Professionals

Telesales Executive Driver Hire Southampton

Call Center Representative - Lowell Rockland Trust

Call Center Associate Renewal by Andersen | Esler Companies

Call Center Coordinator - School of Dental Medicine Tufts University

Call Center Associate 2nd Shift - Northborough, MA Renewal by Andersen

Call Center Representative TIMEPROOFUSA

Call Center Service Reps – Hybrid/Remote! Training! Benefits! Career Path! $20.50/hr Fallon Health

Appointment Scheduler Kelly Jeep Chrysler

Call Center Representative - Brockton Rockland Trust

Call Center Specialist SSTAR

Call Center Representative- Boston Logan Airport Enterprise Holdings

Fares Call Center Representative Apidel Technologies

Customer Service Representative EverSource

Inbound Call Center Agent BrandNest

Customer Service Representative Symmons Industries

Customer Service Representative Symmons

Summer Customer Information Center Representative - Brockton Rockland Trust

Summer Customer Information Center Representative - Franklin Rockland Trust

Summer Customer Information Center Representative - Lowell Rockland Trust

Summer Customer Information Center Representative - Plymouth Rockland Trust

Call Center Associate 2nd Shift - Northborough, MA Andersen

Customer Service Specialist MP: Wired for HR

TeleSales Representative Joseph and Young

Call Center Representative Alphabe Insight

Administration / Customer Service IICRC

Customer Service Coordinator I Premier Staffing Solution

Associate Customer Service Representative Varite

Customer Service Specialist MP RPO

Customer Service and Rebate Processing Specialist Resource Innovations

Telesales Account Executive SureGuard

Customer Service Coordinator I Computer Task Group, Inc

Patient Experience Representative I- Urology Call Center Boston Children's Hospital

Associate Customer Service Representative Omni Inclusive

Prior Authorization Service Coordinator Fallon Health

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