Virtual Call Center Agent - Bilingual (Spanish/English) Dynata LLCVirtual Call Center Agent - Bilingual (Spanish/English)OHRemoteWe are looking for talented bilingual call center survey agents to perform outbound surveys from home with respondents and accurately record their answers in both Spanish and English. NOT QUALIFIED: corded jack type, any gaming headset (usb or not), Wireless/Bluetooth, True wireless Mono or Stereo type of headset.
Virtual Call Center Agent Dynata LLCVirtual Call Center AgentOHRemoteWe are looking for talented call center survey agents to perform outbound surveys from home with respondents and accurately record their answers. NOT QUALIFIED: corded jack type, any gaming headset (usb or not), Wireless/Bluetooth, True wireless Mono or Stereo type of headset.
Call Center Supervisor Great Day Improvements: A Family of BrandsCall Center SupervisorTwinsburg, OhioFull timeSeeking people with supervisor experience in Home Improvement Call Center - Inside Sales – Home Services -Rehash / Confirmation Specialist - Telemarketing Home Improvement - Customer Care – Dispatch / Scheduling - Outbound Sales Remodeling - Appointment Setter Home Services -Call Center Agent - Customer Service Representative - Customer Care Specialist - Customer Experience Agent - Inside Sales Representative - Inside Sales Agent (ISA) - Telemarketer / Telemarketing - Phone Sales Representative - Outbound Sales Agent - Inbound Sales Agent - Appointment Setter - Lead Qualifier - Sales Support Specialist - Dispatcher - Confirmer - Rehash Specialist . As the Call Center Supervisor, you will be responsible for providing excellent customer service by offering helpful solutions to customers’ home improvement needs.
Call Center / Customer Service Westside ToyotaCall Center / Customer ServiceNorth Olmsted, OhioParticipate in team and process training sessions – keeping positive relationships with teammates, sales teams and dealership management. Respond quickly to internet, phone and live chat inquiries using email, scripts and templates.
Call Center Supervisor Great Day Improvements LLCCall Center SupervisorTwinsburg, OHSeeking people with supervisor experience in Home Improvement Call Center - Inside Sales - Home Services -Rehash / Confirmation Specialist - Telemarketing Home Improvement - Customer Care - Dispatch / Scheduling - Outbound Sales Remodeling - Appointment Setter Home Services -Call Center Agent - Customer Service Representative - Customer Care Specialist - Customer Experience Agent - Inside Sales Representative - Inside Sales Agent (ISA) - Telemarketer / Telemarketing - Phone Sales Representative - Outbound Sales Agent - Inbound Sales Agent - Appointment Setter - Lead Qualifier - Sales Support Specialist - Dispatcher - Confirmer - Rehash Specialist. Hands-on supervision of daily operations including scheduling, confirming, and monitoring productivity• Handling management activities such as interviewing, training, coaching employees, communicating performance issues with supervisor, and managing performance,• Identifying employee or customer needs and assisting the management team with creating solutions.•
Customer Service Representative 838134 StiversCustomer Service Representative 838134Akron, OHLocation & Schedule: This position is onsite in Akron, Ohio, and offers daytime hours from 8 AM to 5:30 PM with a half-hour lunch break. If youre ready to start a rewarding career as a Call Center Representative in Akron, apply today or contact our recruiting team to learn more.
Call Center Representative Ultimate Fitness Group, LLCCall Center RepresentativeRocky River, OHFemale Male X Decline to Self-Identify Race Ethnicity Hispanic or Latino White Not Hispanic or Latino Black or African American Not Hispanic or Latino Native Hawaiian or Other Pacific Islander Not Hispanic or Latino Asian Not Hispanic or Latino American Indian or Alaska Native Not Hispanic or Latino Two or More Races Not Hispanic or Latino Decline to Self-Identify Referral code from a current employee If no code provided, add their name instead. We will work to create a sustainable culture that supports a healthy space for learning and growing, valuing and empowering every employee, inspiring a diverse franchise network, and uplifting the members and communities we serve.
Customer Service Representative 838555 StiversCustomer Service Representative 838555Akron, OHIf youre ready to start a rewarding career as a Call Center Representative in Akron, apply today or contact our recruiting team to learn more. This position is onsite in Akron, Ohio, and offers daytime hours from 8 AM to 5:30 PM with a half-hour lunch break.
Inside Sales Agent (Call Center) Great Day Improvements: A Family of BrandsInside Sales Agent (Call Center)Bedford Heights, OhioFull timeSeeking people with in Home Improvement Call Center - Inside Sales – Home Services -Rehash / Confirmation Specialist - Telemarketing Home Improvement - Customer Care – Dispatch / Scheduling - Outbound Sales Remodeling - Appointment Setter Home Services -Call Center Agent - Customer Service Representative - Customer Care Specialist - Customer Experience Agent - Inside Sales Representative - Inside Sales Agent - Telemarketer / Telemarketing - Phone Sales Representative - Outbound Sales Agent - Inbound Sales Agent - Appointment Setter - Lead Qualifier - Sales Support Specialist - Dispatcher - Confirmer - Rehash Specialist** . The Bath Authority is a residential bathroom remodeling company and is a subsidiary of Great Day Improvements , a collection of some of the best home improvement companies in the nation.
Inside Sales Agent (Call Center) Great Day Improvements LLCInside Sales Agent (Call Center)OHSeeking people with in Home Improvement Call Center - Inside Sales - Home Services -Rehash / Confirmation Specialist - Telemarketing Home Improvement - Customer Care - Dispatch / Scheduling - Outbound Sales Remodeling - Appointment Setter Home Services -Call Center Agent - Customer Service Representative - Customer Care Specialist - Customer Experience Agent - Inside Sales Representative - Inside Sales Agent - Telemarketer / Telemarketing - Phone Sales Representative - Outbound Sales Agent - Inbound Sales Agent - Appointment Setter - Lead Qualifier - Sales Support Specialist - Dispatcher - Confirmer - Rehash Specialist. The Bath Authority is a residential bathroom remodeling company and is a subsidiary of Great Day Improvements, a collection of some of the best home improvement companies in the nation.
NewUWD - Call Center Representative – Confirmation Specialist Great Day Improvements: A Family of BrandsUWD - Call Center Representative – Confirmation SpecialistBedford Heights, OhioFull timeThe ideal candidate will have previous experience working in an office or call center environment and will be responsible for ensuring our customers receive quality phone experience. - Listening to recorded calls to verify customer data is aligned with the appointment data, correcting opportunities when available.
Call Center Representative Orangetheory - Franchise #0279Call Center RepresentativeROCKY RIVER, OHOTFF will not receive a copy of my application, will have no control over whether I receive an interview and/or am ultimately hired, does not control and is not responsible for the employment policies and practices of independent franchisees, and does not employ independent franchisee’s employees. I understand that I am applying for a position with an employer that is an independently owned and operated Orangetheory® Fitness franchisee, not the franchisor, OTF Franchisor, LLC or any of its affiliates (OTFF).
Call Center Representative OrangetheoryCall Center RepresentativeRocky River, OhioOTFF will not receive a copy of my application, will have no control over whether I receive an interview and/or am ultimately hired, does not control and is not responsible for the employment policies and practices of independent franchisees, and does not employ independent franchisee’s employees. We will work to create a sustainable culture that supports a healthy space for learning and growing, valuing and empowering every employee, inspiring a diverse franchise network, and uplifting the members and communities we serve.
Customer Service Specialist - Consumer Banking KeyBankCustomer Service Specialist - Consumer BankingBrooklyn, Ohio$19–$21About KeyBank: KeyBank is committed to delivering exceptional client experiences through teamwork, innovation, and a supportive work culture. About KeyBank: Working at Key is an opportunity to join a company committed to your success and the success of the clients and communities we serve.
NewUWD Call Center Representative - Confirmation Specialist Great Day Improvements LLCUWD Call Center Representative - Confirmation SpecialistOHThe ideal candidate will have previous experience working in an office or call center environment and will be responsible for ensuring our customers receive quality phone experience. Listening to recorded calls to verify customer data is aligned with the appointment data, correcting opportunities when available.
Call Center Operator (2) INTRALOTCall Center Operator (2)Strongsville, OHGames Library includes more than 400 types of games: Numerical Lotteries, TV Lottery Games, Sports Lotteries, Fixed Odds Betting, Instant Lotteries, Pari-mutuel, Video Lottery and Monitor Games. Intralot, Inc. is engaged in the supply of integrated gaming and transaction processing systems, innovative game content and value added services to state licensed gaming organizations.
Call Center Advisor - Cleveland Clinic Towne Park LtdCall Center Advisor - Cleveland ClinicCleveland, OH$15–$17 / hourWhether providing compassionate service that eases the anxiety of a patient and their family, creating a memorable experience for a guest in a new city, or helping a colleague, every day is a new opportunity to brighten someone else's day and make an impact. The Customer Service Advisor is a highly energetic, enthusiastic, disciplined, problem solver with excellent communication and computer skill.
Member Services Representative LanceSoft IncMember Services RepresentativeAkron, OHThe Member Services Representative is responsible for delivering exceptional customer service to health plan members by addressing inquiries, resolving concerns, and providing accurate information regarding benefits, eligibility, enrollment, claims, billing, and authorizations. This role requires strong communication skills, attention to detail, problem-solving abilities, and a customer-focused approach in a fast-paced call center environment.
Call Center Operator (2) Bally’S Intralot SaCall Center Operator (2)Strongsville, OhioGames Library includes more than 400 types of games: Numerical Lotteries, TV Lottery Games, Sports Lotteries, Fixed Odds Betting, Instant Lotteries, Pari-mutuel, Video Lottery and Monitor Games. Intralot, Inc. is engaged in the supply of integrated gaming and transaction processing systems, innovative game content and value added services to state licensed gaming organizations.
Medical Call Center Agent UnitedHealth Group IncMedical Call Center AgentCuyahoga Falls, OH$16–$29 / hourThe fraudulent LinkedIn messages and emails, which do not originate from any Executives LinkedIn account or of UnitedHealth Group's email domains, or those of any of its operating divisions, supposedly conducts an interview via a Zoom meeting, offers a work from home job at Optum, emails an application, sends a fake check by next day delivery through USPS and asks recipients to pay a vendor a large dollar amount. Tasks will include scheduling appointments, sending messages to providers office, respond to patient inquiries, and processing communication within the electronic medical record system to appropriate resource.
Customer Care Ambassador-Call Center Brooklyn Hts MetroHealthCustomer Care Ambassador-Call Center Brooklyn HtsBrooklyn Heights, OHMeets one of the following: • 1 year of experience with any of the following: call center support, patient registration, scheduling, assisting health care professionals and patients, and/or utilizing phones and computers to perform customer service duties in a high-volume environment. Assesses calls accurately in order to navigate patient related issues to MHS clinics or escalate to Nurse Triage team.
Customer Service Overnight Agent Level 1 MEDcallUSCustomer Service Overnight Agent Level 1Seven Hills, OHRemoteJob Overview: As a Level 1-Overnight Agent, your role is to efficiently and empathetically answer patient phone calls and, when necessary, relay accurate messages to healthcare providers. You'll be an integral part of ensuring smooth communication between patients and medical staff while maintaining our commitment to confidentiality, HIPAA compliance, and compassionate service.
Call Center, Case Management Specialist Medical Service CompanyCall Center, Case Management SpecialistCleveland, OhioAbility to accurately document patient and referral interactions, inducing issue descriptions, resolutions, and follow-up actions taken. General: Responsible for incoming phone inquiries related to Respiratory, Durable Medical Equipment and Re-Supplies, working to ensure excellent customer service.
Patient Registration Call Center SummaCare IncPatient Registration Call CenterAkron, OH$17.43–$20.92 / hourSummary: Assists callers and/or patients in the following capacities: way-finding, appointment scheduling, pre-service registration, insurance verification, co-pay collection, physician referral, initial screening of patient sign/symptoms, class scheduling and any other questions or concerns. Exceptional candidates gravitate to Summa because of its culture, passion for delivering excellent service to our patients and families commitment to our philosophy of servant leadership, collegial working relationships at every level of the organization and competitive pay and benefits.
Patient Registration Call Center Rep SummaCare IncPatient Registration Call Center RepAkron, OH$17.43–$20.92 / hourSummary: Assists callers and/or patients in the following capacities: way-finding, appointment scheduling, pre-service registration, insurance verification, co-pay collection, physician referral, initial screening of patient sign/symptoms, class scheduling and any other questions or concerns. Exceptional candidates gravitate to Summa because of its culture, passion for delivering excellent service to our patients and families commitment to our philosophy of servant leadership, collegial working relationships at every level of the organization and competitive pay and benefits.
NewCall Center Associate- Life Insurance Accenture PlcCall Center Associate- Life InsuranceCleveland, OHUtilizes resources and tools to accurately respond to customer inquiries and follows all documented processes and workflows provided by the client to enhance customer service and reduce customer effort operating efficiency. Handles customer service inquiries via telephone and/or email and performs variety of complex clerical or administrative support functions which require knowledge and understanding of Group Insurance policies for Life Insurance products.
Customer Service Representative - Healthcare GBS CorporationCustomer Service Representative - HealthcareFairlawn, OHThe Customer Service Representative documents complaints and determines the appropriate course of action in accordance with departmental protocols and provides feedback to Billing and Accounts Receivable to support process improvements and enhance the overall client experience. Demonstrated ability to work confidently with computers, including navigating software applications, managing multiple screens, and performing tasks that require continuous computer use.
NewCustomer Service Representative GBS CorporationCustomer Service RepresentativeFairlawn, OHThe Customer Service Representative documents complaints and determines the appropriate course of action in accordance with departmental protocols and provides feedback to Billing and Accounts Receivable to support process improvements and enhance the overall client experience. Demonstrated ability to work confidently with computers, including navigating software applications, managing multiple screens, and performing tasks that require continuous computer use.
Call Center Agent Bilingual- ON SITE AKRON OH. Cerida Investment CorpCall Center Agent Bilingual- ON SITE AKRON OH.Akron, OHPart timeMake consistent outbound calls specific to each program or project you are assigned, using the tools provided by AnswerNet and the client to properly document all customer interactions, while maintaining a sense of integrity regarding both the company and the customer, and adhering to all company policies and procedures. We provide a vast range of services to optimize telephone answering services, appointment setting and confirmation, customer support, third-party verification, sales, lead qualification, market research, and a host of other contact management solutions.
Call Center Agent Bilingual- ON SITE AKRON OH. AnswerNetCall Center Agent Bilingual- ON SITE AKRON OH.Akron, OhioMake consistent outbound calls specific to each program or project you are assigned, using the tools provided by AnswerNet and the client to properly document all customer interactions, while maintaining a sense of integrity regarding both the company and the customer, and adhering to all company policies and procedures. We provide a vast range of services to optimize telephone answering services, appointment setting and confirmation, customer support, third-party verification, sales, lead qualification, market research, and a host of other contact management solutions.
NewCall Center Representative I CSE Federal Credit UnionCall Center Representative ICanton, OhioWhether by phone, email, or chat, you'll provide outstanding service, answer questions, process transactions, resolve account issues, and help members find products and services that fit their needs. Handling a high volume of calls regarding deposit and loan accounts, debit and credit cards, online banking, and other credit union products and services.
Collection Agent iQor Holdings, Inc.Collection AgentRichfield, OHJob Summary: We are searching for polite, professional Customer Service Call Center Agents to represent our clients professionally by providing remarkable service to their customers via phone. Customer Service Call Center Agents will listen to customers to understand the reason for their call, address all inquiries and provide an accurate and efficient response.
CS Specialist I - Customer Service Center WesBanco IncCS Specialist I - Customer Service CenterUniontown, OHAssists customers with various computing environments, including both Apple and Android products, browsers and operating systems to support and promote our digital banking services on all supported devices. Processes inbound calls from all queues, including account questions, product and service information, digital banking services, debit card processing, bank policy and various customer requests.
Pharmacy Tech II - CarelonRx Call Center Elevance Health IncPharmacy Tech II - CarelonRx Call CenterOHRequires an active, professional license, if required by state law, State Pharmacy Technician Certification or National Certification based on applicable state(s) requirements, to practice as a Pharmacy Technician within the scope of practice in a state or territory of the United States. For URAC accredited areas, the following professional competencies apply: Associates in this role are expected to have strong oral, written and interpersonal communication skills, problem-solving skills, facilitation skills, and analytical skills.
Service Center Representative Sedgwick Claims Management Services, Inc.Service Center RepresentativeOHPRIMARY PURPOSE: The Service Center Representative position is in an inbound call center position where we provide excellent service to callers regarding claims to expedite the claims application process and provide detailed claim notes on all calls; to resolve issues with one call/one person response; and to direct calls to appropriate escalation path as needed. Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines.
Customer Service Specialist- Consumer Banking KeyCorpCustomer Service Specialist- Consumer BankingOH$18–$23.08 / hourComplies with all KeyBank policies and procedures,, acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key's clients and KeyBank. Advanced computer skills and working knowledge of how to navigate multiple screens and software, web browsers, websites and mobile applications while speaking to clients.