Virtual Call Center Agent - Bilingual (Spanish/English) Dynata LLCVirtual Call Center Agent - Bilingual (Spanish/English)ALRemoteWe are looking for talented bilingual call center survey agents to perform outbound surveys from home with respondents and accurately record their answers in both Spanish and English. NOT QUALIFIED: corded jack type, any gaming headset (usb or not), Wireless/Bluetooth, True wireless Mono or Stereo type of headset.
Virtual Call Center Agent Dynata LLCVirtual Call Center AgentALRemoteWe are looking for talented call center survey agents to perform outbound surveys from home with respondents and accurately record their answers. NOT QUALIFIED: corded jack type, any gaming headset (usb or not), Wireless/Bluetooth, True wireless Mono or Stereo type of headset.
Call Center Manager Personnel ResourcesCall Center ManagerDothan, ALThe Call Center Manager provides strong leadership to call center staff, promotes a culture of service excellence, and supports organizational objectives through effective team development and operational. Qualifications High school diploma required; 5+ years of progressive leadership in a call center experience, with a minimum of 2 years in call center management.
Call Center Manager Common ThreadsCall Center ManagerBirmingham, ALThe Call Center Manager serves as the primary business owner and super-user of Common Threads' AI contact center technology, maintaining call flows, routing logic, escalation pathways, and the knowledge base that supports donor and customer interactions. Reports To: Director of Logistics & Operations Department: Customer Service & Donation Operations Location: Common Threads Charitable Donation Services (with regional field coordination) Employment Type: Full-Time, Exempt Direct Reports: Customer Service Representatives.
NewCustomer Service Call Center Montgomery, AL On Site Competitive Wages! CCS Medical Holdings, Inc.Customer Service Call Center Montgomery, AL On Site Competitive Wages!Montgomery, ALBy combining data-driven insights with three decades of industry relationships, CCS is the smart choice for health plans, providers, employers, and manufacturers who believe that value-based care starts by keeping patients healthy and delivers benefits like lower cost of care, improved HEDIS scores, and alleviating provider burnout. PropheSee-an AI-powered predictive model that identifies non-adherence risk and delivers personalized interventions- is an integral part of this solution, creating a first-of-its-kind platform to improve adherence, enhance clinical outcomes, and help prevent costly hospitalizations.
NewFull-Time Call Center Representative (Urgently Hiring) MCI CareersFull-Time Call Center Representative (Urgently Hiring)AlabamaFull timeMCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
NewCustomer Service Call Center - Montgomery, AL On Site - Competitive Wages! CCSCustomer Service Call Center - Montgomery, AL On Site - Competitive Wages!Montgomery, AlabamaFull timeBy combining data-driven insights with three decades of industry relationships, CCS is the smart choice for health plans, providers, employers, and manufacturers who believe that value-based care starts by keeping patients healthy and delivers benefits like lower cost of care, improved HEDIS scores, and alleviating provider burnout. Company Overview: CCS is the strategic partner addressing America's most pressing healthcare challenges through intelligent chronic care management, tackling the $412 billion annual diabetes burden and chronic conditions affecting over 133 million Americans.
Call Center Agent SigniusCall Center AgentMobile, ALFull timeUsing excellent customer service skills to provide the best possible experience, you'll handle calls for various businesses, ranging from medical offices to apartment complexes to professional services. Your job will be to professionally handle incoming calls, greet callers, provide and request required information, transfer calls, or take messages as necessary.
NewCustomer Service and Support Manager 1 ASM Research, An Accenture Federal Services CompanyCustomer Service and Support Manager 1Montgomery, ALCompensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. Oversee care advocates and Health Resource Specialists (HRSs) scheduling, leave planning, and queue monitoring to maintain adequate staffing levels.
Call Center Coordinator Personnel ResourcesCall Center CoordinatorMidland City, ALThe ideal candidate will be comfortable multitasking, working with multiple computer systems, and maintaining accurate documentation in a fast-paced environment. We are seeking a highly organized and detail-oriented Call Center Coordinator to join our team.
Remote – Spanish Bilingual Healthcare Call Center Representative VXI Global SolutionsRemote – Spanish Bilingual Healthcare Call Center RepresentativeMontgomery, AlabamaRemoteIn this role, you will provide comprehensive support and information to members, providers, and patients, ensuring they maximize the benefits of their healthcare plans and services. Represent our client professionally by addressing and documenting all incoming queries, including complex calls related to specialized product lines.
NewFull Time Call Center Representative (Urgently Hiring) MCI LCFull Time Call Center Representative (Urgently Hiring)ALRemoteMCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
NewFull-Time Call Center Representative (Urgently Hiring) MCIFull-Time Call Center Representative (Urgently Hiring)UNAVAILABLE, ALRemoteMCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
Remote - Healthcare Call Center Representative VXI Global SolutionsRemote - Healthcare Call Center RepresentativeMontgomery, AlabamaRemoteRepresent our client professionally by addressing and documenting all incoming queries, including complex calls related to specialized product lines. Quiet, Distraction-Free Workspace : A dedicated, quiet area where you can focus on delivering excellent customer service without interruptions.
Call Center Representative - DHA Social Security AdministrationCall Center Representative - DHAAL$40,736–$82,007 / yearExamples of specialized experience include: (1) Working with legal or medical records, documents or benefit/financial accounts which involve applying laws, rules or regulations and written established guidelines and procedures (e.g., basic accounting, accounts payable/receivable); OR (2) Experience conducting face to face and/or telephone interviews to obtain/provide information to resolve problems (e.g., collection agency, telemarketing, customer service, sales, etc.). This involves receiving incoming calls through SSAs National 800 number and conducting interviews to determining the nature of the call or provide information on SSA laws, rules and regulations and Medicare Insurance Programs; obtaining information in order to determine eligibility for programs administered by SSA; and using automation tools to access and update information about claims or potential eligibility.
Customer Service Representative SigniusCustomer Service RepresentativeMobile, ALPart timeThrough our dedicated Customer Service Representatives at Signius Communications in Mobile , we deliver critical services and create exceptional outcomes for our clients and the many people who count on them. Your job will be to professionally handle incoming calls, greet callers, provide and request required information, transfer calls, or take messages as necessary.
Federal Work Study - Financial Aid Office Call Center (Fall 2026 - Spring 2027) Jacksonville State UniversityFederal Work Study - Financial Aid Office Call Center (Fall 2026 - Spring 2027)Jacksonville, ALPosition Summary: In the Financial Aid Call Center, the Federal Work Study Student will be responsible for answering incoming calls directed to the Call Center with high-quality customer service. The JSU Annual Campus Security and Fire Report is available online at: http://jsu.edu/police/docs/CleryAnnualReport.pdf .
In-Bound Call Center Representative IronMountain SolutionsIn-Bound Call Center RepresentativeGreenville, AlabamaRemoteA successful candidate will be customer-service oriented, have strong attention to detail and quality, have great organization skills, and can switch gears at a moment’s notice. We require proactive support to get things done, but also someone who can suggest and implement ways to improve processes for long-term success.
Therapy Call Center Specialist Huntsville Memorial HospitalTherapy Call Center SpecialistHuntsville, ALThe Call Center Specialist will answer a high volume of incoming phone calls to the call center in a timely manner. Additional Skills/Abilities: Ability to work under pressure, multitask and meet deadlines.
Call Center Specialist Huntsville Memorial HospitalCall Center SpecialistHuntsville, ALThe Call Center Specialist will answer a high volume of incoming phone calls to the call center in a timely manner. Additional Skills/Abilities: Ability to work under pressure, multitask and meet deadlines.
Therapy Call Center Specialist Huntsville Hospital Health SystemTherapy Call Center SpecialistHuntsville, AlabamaAs our team continues to grow, we are seeking motivated professionals who are passionate about excellence, collaboration, and making a difference in the lives of our patients. At The Orthopaedic Center , we are proud to be the region’s leading orthopaedic group, dedicated to delivering exceptional patient care.
Call Center Specialist Huntsville Hospital Health SystemCall Center SpecialistHuntsville, AlabamaAs our team continues to grow, we are seeking motivated professionals who are passionate about excellence, collaboration, and making a difference in the lives of our patients. At The Orthopaedic Center , we are proud to be the region’s leading orthopaedic group, dedicated to delivering exceptional patient care.
RN-Call Center University of Alabama at BirminghamRN-Call CenterBirmingham, ALCGM Cooper Green'',''CGM Cooper Green'','''','''','''','''','''','''','''','''',''Outpatient Services'',''Outpatient Services'',''CLI-ADM-AMBS Ambulatory Services Section'',''CLI-ADM-AMBS Ambulatory Services Section'',''Regular'',''Regular'','''','''','''','''',''Day/1st Shift'',''Day/1st Shift'','''','''',''false'',''320617'',''320617'',''true'',''320617'',''false'',''Submission for the position: RN-Call Center - (Job Number: CGM00006)'',''false'',''320617'',''false'',''true''. Obtain, verify, and input all information accurately into the facility's electronic health record (EHR) or other appropriate systems; use neat legible penmanship when taking messages manually, and quickly distribute messages to the appropriate clinical staff.
Medical Call Center Representative Cahaba Dermatology & Skin Health CenterMedical Call Center RepresentativeVestavia, AlabamaResponsibilities also includes various office administrative tasks such as document scanning, spreadsheet entry, making reminder calls, answering busy multi-line phone system, and managing clinic scheduling. Representatives are responsible for ensuring every patient makes a smooth transition into their clinical, cosmetic, or spa visit.
Call Center Agent Cahaba Medical CareCall Center AgentALPurpose: Service Center agent will be responsible to accurately coordinate, schedule and complete registration for ambulatory outpatient visits. Representative may also be expected to answer non-scheduling requests, as appropriate, or accurately transfer patients to the department.
NewCustomers Relation Operations Manager Acentra Health, LLCCustomers Relation Operations ManagerMontgomery, Alabama$127,440–$159,300 / yearFull timeIn fact, you have all you need to take charge of your career and accelerate better outcomes – making this a great time to join our team of passionate individuals dedicated to being a vital partner for health solutions in the public sector. For non-clinical roles, or when not required by the contract specifically, the Company acknowledges that practical, hands-on experience can provide skills and competencies equivalent to formal education.
Call Center Representative - Montgomery, AL (Onsite) Gainwell Technologies LLCCall Center Representative - Montgomery, AL (Onsite)Montgomery, AL$27,200–$38,900 / yearGainwell Technologies defines "wages" and "wage rates" to include "all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits. As a Call Center Representative - Montgomery, AL (Onsite) at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve - a community's most vulnerable.
Call Center Coordinator Coleman Worldwide MovingCall Center CoordinatorMidland City, AlabamaThe QIO Coordinator will field incoming and outgoing calls for all potential customers that are relocating under the consumer channel and assist with booking moves. Computer skills including Windows, Microsoft Office, Microsoft Outlook, and general internet capabilities, as well as company software.
Call Center & Contact Center Professionals Hire Resolve.comCall Center & Contact Center ProfessionalsAlabamaThis is a multi-role hiring campaign designed to attract talent across several specializations (people leadership, performance, quality, training, workforce management, and customer experience), with clear progression pathways toward senior leadership (Senior Manager, Head of Contact Center, and Director-level roles). Systems/tools (varies by role): CRM and ticketing platforms (e.g., Salesforce, Zendesk, ServiceNow), contact center platforms (CCaaS), dialers, WFM tools, QA platforms, and reporting/analytics (Excel/Google Sheets, BI tools).
NewBilingual Call Center Representative Christ Health Center IncBilingual Call Center RepresentativeBirmingham, ALAbility to read and comprehend simple instructions, short correspondence, and memos; ability to write simple correspondence and reports; Ability to effectively present information in one-on-one and small group situations to patients, visitors, and other employees of the organization. The Call Center Representative intercepts and routes incoming calls, takes messages as necessary or directs callers to the appropriate voice mail box, and schedules patient appointments over the phone.
Director of Customer Experience and Billing Operations Dragonfly InternetDirector of Customer Experience and Billing OperationsOpelika, ALWe’re looking for a Director of Customer Experience & Billing Operations who thrives on building teams, creating structure, and delivering consistent, exceptional customer journeys. Dragonfly Internet is a fast growing, fiber forward internet provider on a mission to deliver blazing fast, reliable broadband to the communities we serve.