Patient Care Coordinator (Mandarin) Pantherx Specialty LLCPatient Care Coordinator (Mandarin)Pittsburgh, PAHealthcare interpreter certification from a nationally recognized institute (Certification Commission for Healthcare Interpreters or the National Board of Certification for Medical Interpreters) or willingness to become certified. This position redirects calls to pharmacists as needed, communicates with healthcare providers in a confidential manner, and adheres to applicable healthcare regulations.
New["Customer Service Advisor 2 - Carnegie, PA","Customer Service Advisor 2 - Carnegie, PA"] WesBanco Bank["Customer Service Advisor 2 - Carnegie, PA","Customer Service Advisor 2 - Carnegie, PA"]CarnegieConsistently achieve production and referral goals through relationship development related activities including customer consultations, outbound telephone calls, business partner referrals, and onboarding calls to acquire new customer relationships or expand existing consumer or business relationships. In addition, the CSA is expected to spend time initiating outbound telephone calls focused on proper customer onboarding efforts, prospecting of new Retail customers and consistent promotion of bank products of new and existing Retail banking relationships.
New["Customer Service Advisor 1 - Bellevue (Pittsburgh, PA)","Customer Service Advisor 1 - Bellevue (Pittsburgh, PA)"] WesBanco Bank["Customer Service Advisor 1 - Bellevue (Pittsburgh, PA)","Customer Service Advisor 1 - Bellevue (Pittsburgh, PA)"]PittsburghConsistently achieve production and referral goals through relationship development related activities including customer consultations, outbound telephone calls, business partner referrals, and onboarding calls to acquire new customer relationships or expand existing consumer or business relationships. In addition, the CSA is expected to spend time initiating outbound telephone calls focused on proper customer onboarding efforts, prospecting of new Retail customers and consistent promotion of bank products of new and existing Retail banking relationships.
New["Customer Service Advisor 1 Float - Troy Hill (Pittsburgh, PA)","Customer Service Advisor 1 Float - Troy Hill (Pittsburgh, PA)"] WesBanco Bank["Customer Service Advisor 1 Float - Troy Hill (Pittsburgh, PA)","Customer Service Advisor 1 Float - Troy Hill (Pittsburgh, PA)"]PittsburghConsistently achieve production and referral goals through relationship development related activities including customer consultations, outbound telephone calls, business partner referrals, and onboarding calls to acquire new customer relationships or expand existing consumer or business relationships. In addition, the CSA is expected to spend time initiating outbound telephone calls focused on proper customer onboarding efforts, prospecting of new Retail customers and consistent promotion of bank products of new and existing Retail banking relationships.
Patient Support Specialist Integrated Resources, IncPatient Support SpecialistPittsburgh, PABe part of a highly concierge "white glove" service team that manages the patient experience from start to finish by providing program information, eligibility, reimbursement support, and general assurance and ease of use in supporting the client's copay assistance programs. Duties Under the supervisor's direction, the Patient Support Specialist is responsible for providing patient health care services, enabling access to care for prescription medications.
Patient Support Specialist - Pgh Late Shift Integrated Resources, IncPatient Support Specialist - Pgh Late ShiftPittsburgh, PAThis individual is part of a highly concierge ‘white glove’ service team that will manage the patient experience from start to finish by providing program information, eligibility, reimbursement support, and general assurances and ease of use in supporting our client’s copay assistance programs. Job Description: Under the supervisor's direction, The Patient Support Specialist is responsible for providing patient health care services, enabling access to care for prescription medications.
Medicare Sales Supervisor HealthPlanOne LLCMedicare Sales SupervisorPAManage day to day call center activities to include: monitoring key performance sale indicator reports, agent adherence, sales floor assistance. The Sales Supervisor is responsible for supervising and coordinating the daily activities of a team of licensed health agents engaged in promoting and selling plans by phone.
Contact Center Operations and Transformation Functional Manager Deloitte Touche Tohmatsu LtdContact Center Operations and Transformation Functional ManagerPittsburgh, PA$144,000–$241,000 / yearAssessing current-state customer service operations, including organizational structure, service demand, channel strategy, call drivers, workforce management, agent experience, service levels, technology capabilities, cost structure, and performance metrics. As a Manager in Deloitte Consulting's Customer offering portfolio, you will help clients transform contact center and customer service operations to drive efficiency, improve customer and employee experiences, and enable more scalable, data-driven service delivery.
High-Level Member Services Rep Advance Sourcing ConceptsHigh-Level Member Services RepPittsburgh, PennsylvaniaProjects include contacting existing members to reactivate their membership, renew their continued education subscription materials, create benefit awareness, boost conference registration, and for marketing feedback purposes i.e., find out why members decide not to participate. We are seeking two self-starting, team-oriented individuals to work with a growing, highly reputable Member Benefits Organization located in the Shadyside.
Customer Service Representative Highmark IncCustomer Service RepresentativeWorking at Home, PAIn connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company's Handbook of Privacy Policies and Practices and Information Security Policy. Routinely responds to customers with an in-depth product knowledge achieved through a continuously improving set of listening, analysis, quality focus, problem solving, and documentation skills.
Customer Service Advisor 1 - Carnegie PA WesBanco IncCustomer Service Advisor 1 - Carnegie PAPAConsistently achieve production and referral goals through relationship development related activities including customer consultations, outbound telephone calls, business partner referrals, and onboarding calls to acquire new customer relationships or expand existing consumer or business relationships. In addition, the CSA is expected to spend time initiating outbound telephone calls focused on proper customer onboarding efforts, prospecting of new Retail customers and consistent promotion of bank products of new and existing Retail banking relationships.
Customer Service Advisor 1 Float - Troy Hill Pittsburgh PA WesBanco IncCustomer Service Advisor 1 Float - Troy Hill Pittsburgh PAPittsburgh, PAConsistently achieve production and referral goals through relationship development related activities including customer consultations, outbound telephone calls, business partner referrals, and onboarding calls to acquire new customer relationships or expand existing consumer or business relationships. In addition, the CSA is expected to spend time initiating outbound telephone calls focused on proper customer onboarding efforts, prospecting of new Retail customers and consistent promotion of bank products of new and existing Retail banking relationships.
Customer Service Advisor 1 - Bellevue Pittsburgh PA WesBanco IncCustomer Service Advisor 1 - Bellevue Pittsburgh PAPittsburgh, PAConsistently achieve production and referral goals through relationship development related activities including customer consultations, outbound telephone calls, business partner referrals, and onboarding calls to acquire new customer relationships or expand existing consumer or business relationships. In addition, the CSA is expected to spend time initiating outbound telephone calls focused on proper customer onboarding efforts, prospecting of new Retail customers and consistent promotion of bank products of new and existing Retail banking relationships.
Customer Service Advisor 2 - Carnegie PA WesBanco IncCustomer Service Advisor 2 - Carnegie PAPAConsistently achieve production and referral goals through relationship development related activities including customer consultations, outbound telephone calls, business partner referrals, and onboarding calls to acquire new customer relationships or expand existing consumer or business relationships. In addition, the CSA is expected to spend time initiating outbound telephone calls focused on proper customer onboarding efforts, prospecting of new Retail customers and consistent promotion of bank products of new and existing Retail banking relationships.
Care Center Agent Independence Health SystemCare Center AgentGreensburg, PAMedium 3.6 -6.3 House work (mopping, scrubbing), health club exercising, treadmill work, stretching, yoga, walk/run-play with children, aerobic class, dancing, carrying bucket/wood, auto body repair, shoveling snow, golf (carrying clubs). Heavy to Very Heavy > 6.4 Calisthenics (push up, pull up, sit up, vigorous effort), carrying groceries upstairs, shoveling coal, bailing hay, fire fighting, sawing by hand, splitting wood.
CARE CENTER AGENT - PART-TIME Independence Health SystemCARE CENTER AGENT - PART-TIMEGreensburg, PAMedium 3.6 -6.3 House work (mopping, scrubbing), health club exercising, treadmill work, stretching, yoga, walk/run-play with children, aerobic class, dancing, carrying bucket/wood, auto body repair, shoveling snow, golf (carrying clubs). Heavy to Very Heavy > 6.4 Calisthenics (push up, pull up, sit up, vigorous effort), carrying groceries upstairs, shoveling coal, bailing hay, fire fighting, sawing by hand, splitting wood.
CARE CENTER AGENT Independence Health SystemCARE CENTER AGENTButler, PAMedium 3.6 -6.3 House work (mopping, scrubbing), health club exercising, treadmill work, stretching, yoga, walk/run-play with children, aerobic class, dancing, carrying bucket/wood, auto body repair, shoveling snow, golf (carrying clubs). Heavy to Very Heavy > 6.4 Calisthenics (push up, pull up, sit up, vigorous effort), carrying groceries upstairs, shoveling coal, bailing hay, fire fighting, sawing by hand, splitting wood.
NewCustomer Support Specialist- Bilingual Korean Oxford Solutions, IncCustomer Support Specialist- Bilingual KoreanPittsburgh, PA$22 / hourOxford Solutions has a contract-to-hire opening for a Customer Support Specialist with bilingual fluency in Korean and English to join our client’s online healthcare team. Provide accurate support for healthcare and pharmacy programs; triage when needed.
QA Associate ConnectiveRxQA AssociatePittsburgh, Pennsylvania$18.98–$25.85 / hourFull timePerform and document quality assurance evaluations across operational products and services, including benefit verification cases, patient assistance cases, software support calls and emails, inbound calls from patients and healthcare providers, data entry activities, and other operational functions. The Operations Quality Assurance Associate I evaluates work completed by Operations Agents against program SOPs, WINs, business rules, and other program-related documents to ensure adherence to established expectations.
NewScheduling Specialist, Associate | Oncology University of Pittsburgh Medical CenterScheduling Specialist, Associate | OncologyPittsburgh, PAAct as an advocate for patients by providing guidance, interpretation, and education on scheduling, scheduling resources, registration (directions, parking information, and required preparation for appointment, etc., and various patient related inquiries. Schedule patient appointments accurately and timely, with a dedication to patient satisfaction and first call resolution while utilizing department protocols to schedule appointments, ensuring the appropriate exam, physician, and timeslot are utilized.