Senior Manager, Customer Service Empower PharmacySenior Manager, Customer ServiceUnitedDemonstrated expertise leading customer service operations using workforce management, performance analytics, AI-enabled technologies, KPI development, forecasting methodologies, and continuous improvement principles to improve service quality, scalability, and operational effectiveness. Proficiency with CRM platforms, workforce management systems, business intelligence tools, quality-monitoring applications, reporting tools, Microsoft Office 365, and emerging AI technologies that enhance decision-making, automation, knowledge management, and operational execution.
Confirmation Call Center Manager Bath Concepts Independent DealersConfirmation Call Center ManagerPittsburgh, PAAs the Confirmation Call Center Manager, you will oversee daily call center operations, manage a team of representatives, and ensure appointments are scheduled and confirmed efficiently. Confirmation Call Center Manager – Pittsburgh, PA Cousins Roofing, Siding & Decks – Pittsburgh, PA Salary: $55,000 – $80,000 annually + bonus opportunities .
Customer Service Call Center Pittsburgh On Site Competitive Wages! CCS Medical Holdings, Inc.Customer Service Call Center Pittsburgh On Site Competitive Wages!Pittsburgh, PABy combining data-driven insights with three decades of industry relationships, CCS is the smart choice for health plans, providers, employers, and manufacturers who believe that value-based care starts by keeping patients healthy and delivers benefits like lower cost of care, improved HEDIS scores, and alleviating provider burnout. PropheSee-an AI-powered predictive model that identifies non-adherence risk and delivers personalized interventions- is an integral part of this solution, creating a first-of-its-kind platform to improve adherence, enhance clinical outcomes, and help prevent costly hospitalizations.
Customer Service Call Center - Pittsburgh On Site - Competitive Wages! CCSCustomer Service Call Center - Pittsburgh On Site - Competitive Wages!Pittsburgh, PennsylvaniaFull timeBy combining data-driven insights with three decades of industry relationships, CCS is the smart choice for health plans, providers, employers, and manufacturers who believe that value-based care starts by keeping patients healthy and delivers benefits like lower cost of care, improved HEDIS scores, and alleviating provider burnout. Company Overview: CCS is the strategic partner addressing America's most pressing healthcare challenges through intelligent chronic care management, tackling the $412 billion annual diabetes burden and chronic conditions affecting over 133 million Americans.
Call Center Representative (Temporary) Ascensus LLCCall Center Representative (Temporary)Pittsburgh, PARemoteService center teams are accountable for servicing Flexible Spending Accounts (FSA), 529 Educational Savings accounts, Qualified Plan Retirement accounts and State Sponsored Retirement Program accounts. Ascensus is the leading independent technology and service platform powering savings plans across America, providing products and expertise that help nearly 16 million people save for a better today and tomorrow.
Guest Services Representative - Rivers Casino Call Center River Cree Resort & CasinoGuest Services Representative - Rivers Casino Call CenterPittsburgh, PAAs a key point of contact for our guests, you will be responsible for handling incoming and outgoing calls, reservations, inquiries, and promoting our casino offerings. Stay informed about the latest casino promotions, social media activity, and digital campaigns to provide accurate information to guests.
Guest Services Representative - Rivers Casino Call Center Rivers Casino CareersGuest Services Representative - Rivers Casino Call CenterPittsburgh, PennsylvaniaAs a key point of contact for our guests, you will be responsible for handling incoming and outgoing calls, reservations, inquiries, and promoting our casino offerings. Stay informed about the latest casino promotions, social media activity, and digital campaigns to provide accurate information to guests.
Guest Services Representative - Rivers Casino Call Center Rivers CasinoGuest Services Representative - Rivers Casino Call CenterPittsburgh, PAAs a key point of contact for our guests, you will be responsible for handling incoming and outgoing calls, reservations, inquiries, and promoting our casino offerings. Stay informed about the latest casino promotions, social media activity, and digital campaigns to provide accurate information to guests.
Call Center Supervisor AAACall Center SupervisorPittsburgh, PennsylvaniaWith our national brand recognition, long-standing reputation since 1900, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team. What you can expect: Plans, schedules and directly supervises the daily activities and operations of the Call Center on assigned shift and performs various administrative functions to ensure customer satisfaction.
Primary Contact Center Representative (Call Center) First National Bank Of PennsylvaniaPrimary Contact Center Representative (Call Center)Pittsburgh, PennsylvaniaPerforms various tasks to include refund requests, dispute handling, payoff quotes, address complaints, update account changes, process stop payments, submit credit card limit increase inquiries. Resolves customer issues and promotes products and services by identifying the customer’s needs, determining the best solution, and communicating the resolution to the customer while meeting all key performance metrics.
Primary Contact Center Representative (Call Center) First National Bank (FNB Corp.)Primary Contact Center Representative (Call Center)Pittsburgh, PAPerforms various tasks to include refund requests, dispute handling, payoff quotes, address complaints, update account changes, process stop payments, submit credit card limit increase inquiries. Resolves customer issues and promotes products and services by identifying the customer's needs, determining the best solution, and communicating the resolution to the customer while meeting all key performance metrics.
Primary Contact Center Representative (Call Center) FNB CorpPrimary Contact Center Representative (Call Center)Pittsburgh, PAResolves customer issues and promotes products and services by identifying the customers needs, determining the best solution, and communicating the resolution to the customer while meeting all key performance metrics. Performs various tasks to include refund requests, dispute handling, payoff quotes, address complaints, update account changes, process stop payments, submit credit card limit increase inquiries.
Call Center Representative Cellular SalesCall Center RepresentativePA$17–$25 / hourFollow up on distributed leads Generate store traffic and contribute to the markets success Handle customer inquiries both by phone and text Support sales force by generating sales leads Follow communication scripts when handing different topics Research required information using available resources Provide customers with product and service information Candidates should be able to take feedback and criticism to improve productivity and character. Previous office experience Proficient in Microsoft Office Knowledge of customer service principles and practices Experience in a call center or customer service environment Data entry and typing skills (including 10 key).
Call Center Representative - Roadside Assistance AAACall Center Representative - Roadside AssistancePittsburgh, PennsylvaniaField incoming calls from members requiring emergency roadside assistance including services such as towing, locksmith, fuel, battery, and minor mechanical issues. Call Center Representative - Roadside Assistance As a remote, work from home AAA Roadside Assistance Call Center Representative, you are the first point of contact for our valued members facing distress on the roads.
Call Center Representative Keystone Collections GroupCall Center RepresentativeIrwin, PATechnical Literacy: Proficient in basic computer functions, including navigating multiple tabs, using CRM software, and fast/accurate typing. Additional responsibilities include responding to digital email inquiries, performing outbound follow-up calls, and maintaining knowledge through ongoing training.
NewCall Center Representative Cellular Sales Verizon Authorized RetailerCall Center RepresentativeWarrendale, Pennsylvania$17–$25 / hourWritten Communication: Expressing ideas and opinions clearly in properly structured, well-organized, and grammatically correct reports or documents; utilizing language and terminology. With nearly 800 stores across 40 states, we have 30-year reputation for providing unmatched in-person customer experiences.
Associate Customer Service Representative Highmark IncAssociate Customer Service RepresentativePAIn connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company's Handbook of Privacy Policies and Practices and Information Security Policy. Base pay is determined by a variety of factors including a candidate's qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations.
Limited-Service Spanish-Bilingual Call Center Supervisor MaximusLimited-Service Spanish-Bilingual Call Center SupervisorPittsburgh, PAFull timeMaximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccom@maximus.com .
Pharmacy Technician II- Central Pharmacy Call Center Highmark IncPharmacy Technician II- Central Pharmacy Call CenterZelienople, PAProvides customer service by taking patient's prescriptions and documenting all required information, handles all customer interactions in a courteous and efficient manner, and releases medications required by policy/procedure. For Outpatient Techs: Validates Medicaid, Medicare, or commercial insurance drug coverage and ensures adjudication is complete addressing any error messages, plus handles cash, prepares deposits and accounting reports.
Limited-Service Call Center Supervisor MaximusLimited-Service Call Center SupervisorPittsburgh, PAFull timeMaximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccom@maximus.com .