Dividend - Operations Manager, Call Center Fifth Third BankDividend - Operations Manager, Call CenterCincinnati, OhioSUPERVISORY RESPONSIBILITIES: Responsible for providing employees timely, candid and constructive feedback; developing employees to their full potential and providing challenging opportunities that enhance employee career growth; developing the appropriate talent pool to ensure adequate bench strength and succession planning; recognizing and rewarding employees for accomplishments. Develop call center systems by developing customer interaction and voice response systems, and voice networks; design user interfaces; develop and execute user acceptance test plans; planning and controlling implementations.
NewCommunication Center Representative (call center) TruPartner Credit UnionCommunication Center Representative (call center)Cincinnati, OHFull timeABOUT TRUPARTNER CREDIT UNIONOur organization was founded in 1937 by Louise McCarren Herring, who was a pioneer in the credit union industry, having started over 500 credit unions in her lifetime. Call Center RepresentativeTruPartner Credit Union in Cincinnati, Ohio is actively seeking a sociable and ambitious full-time Call Center Representative to communicate with members about plans and services.
Call Center Representative / Inside Sales Great Day Improvements: A Family of BrandsCall Center Representative / Inside SalesCincinnati, OhioFull timeFirst/M-mid shifts ( 9:00 am - 5:30 / 10:00 am - 6:30 ) Pay Rate - $16.25 per hour Second shift positions ( 12:30 pm - 9:00 pm) Pay Rate - $16.75 per hour Responsibilities: * Call quality assurance: listening to recorded incoming calls to verify customer data against appointment data, correcting opportunities when available. Responsible for ensuring appointment correctness, monitoring call quality and data input, and piloting special programs.
NewHome Infusion Pharmacy Call Center Technician (Dayton, OH) Capstone HealthHome Infusion Pharmacy Call Center Technician (Dayton, OH)Centerville, OH$20–$24 / hourResponsibilities include contacting patients, completing refill assessments, obtaining laboratory results, preparing medication-related documentation, coordinating delivery documentation, and communicating with pharmacists, nurses, physician offices, laboratories, and other members of the healthcare team. As an established provider of home infusion therapy services, Capstone Health, LLC dba Capstone Vital Care is dedicated to delivering high-quality, patient-centered care in the comfort of our patients' homes.
Call Center Representative UNIVERSAL WINDOWS DIRECT OF DAYTONCall Center RepresentativeWest Chester, OHFull timeIn this role, you will take inbound and outbound calls, communicate with customers to identify their needs and provide helpful solutions that ensure they have a great customer service experience with our company. Use best practices in customer service techniques to develop rapport and build relationships with customers.
NewCall Center Representative Cincinnati PediatricsCall Center RepresentativeMason, OhioThe ideal candidate will be responsible for answering all incoming calls, routing them appropriately, and scheduling appointments efficiently. This role requires excellent communication skills and the ability to work both independently and collaboratively in a fast-paced environment.
Customer Service Rep Pyramid, IncCustomer Service RepCincinnati, OHFull timeYou will provide outstanding service to cardholders over the phone by accessing cardholder accounts, implementing requested changes to existing accounts and performing account maintenance activities, interpreting and communicating account activity and transactions, troubleshooting, and problem-solving, and other similar duties as assigned. Working in a high-volume inbound telephone call center on behalf of client's programs, you will respond to cardholder requests for account service and support.
Full-Time Call Center Customer Experience Representative (not remote, onsite position) Cronin AutomotiveFull-Time Call Center Customer Experience Representative (not remote, onsite position)Harrison, OhioRemoteSUMMARY We are seeking a Call Center Customer Experience Representative with excellent customer service skills and a winning attitude. Cronin Ford Kia is focused on creating an amazing work environment for our employees because we realize that they are our greatest asset!
Limited Service Spanish Bilingual Call Center Supervisor MaximusLimited Service Spanish Bilingual Call Center SupervisorCincinnati, OHFull timeMaximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccom@maximus.com .
Customer Service Representative Rumpke of Ohio, Inc.Customer Service RepresentativeCincinnati, OHPart timeInquiries may be received via telephone, email, social media, fax or personal contact regarding service level changes, customer inquiries, billing, payments, new customer sign-up, cancellations, etc. This role works with a team of customer service representatives to meet overall call center objectives and enhance the customer service function to exceed our customers' expectations.
Veterinary Call Center Representative PetWowVeterinary Call Center RepresentativeLakeside Park, KY$16–$17 / hourTeam members assist with scheduling, answering questions, resolving concerns, and helping guide clients through their pets’ care needs across medical, grooming, and preventative services. This role requires flexibility in scheduling across our full range of operating hours as well as the ability to float between our hospital locations (all within a 15-mile radius).
NewCall Center Agent ZolidcoCall Center AgentCincinnati, OhioWe are seeking a motivated and sales-focused Call Center Agent to connect with prospective and existing customers, identify their needs, and promote relevant products and services. This role is ideal for individuals who enjoy communicating with people, building relationships, and working toward measurable sales goals.
Customer Service Representative RumpkeCustomer Service RepresentativeCincinnati, OHInquiries may be received via telephone, email, social media, fax or personal contact regarding service level changes, customer inquiries, billing, payments, new customer sign-up, cancellations, etc. This role works with a team of customer service representatives to meet overall call center objectives and enhance the customer service function to exceed our customers' expectations.
Supervisor - Call Center (Temporary, Remote Lawrence, KS) MaximusSupervisor - Call Center (Temporary, Remote Lawrence, KS)Cincinnati, OHRemoteFull timeMaximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccom@maximus.com .
Supervisor - Call Center (Temporary, Remote McAllen, TX) MaximusSupervisor - Call Center (Temporary, Remote McAllen, TX)Cincinnati, OHRemoteFull timeMaximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccom@maximus.com .
Call Center Specialist CTICall Center SpecialistCovington, KentuckyEssential Functions: Handle incoming and outgoing calls by using a Clinical research database to recruit, screen, determine eligibility, schedule, and follow-up with potential study subjects and responds to inquiries relating to advertising and referrals to research studies. Responsible for the maintaining and growing of our research database, including updating medical histories, updating the database with participant data and maintaining patient status, security and patient privacy.