78 Results for

Telephone Interviewer Jobs in Chelsea, MA

Jobs

New!

Hanover, MA1 day ago

1 - Manages internal and external calls for South Shore Hospital and the Brigham and Women / Dana Farber's Cancer Center in Clinical Affiliation with South Shore Hospital. a - Knowledge of departments and their functions to enable the intelligent and accurate management of caller’s needs and inquiries to distribute to the appropriate location. j - Acts as the front-line liaison for all internal Brigham and Women's Cancer Center in Clinical Affiliation with South Shore Hospital departments and South Shore Hospital's Engineering Services, Nutrition and Food Services, Birthing Unit, Pediatric Meal Service, Maternity Services.

North Chelmsford, MA28 days ago

$20–$26 Per Hour

Be able to ask probing questions to understand customer needs, overcome objections by recommending profitable solutions, explain our value-added services, and ask for the order and close the sale. Effectively use Microsoft Office software (Outlook, Word, Excel) to communicate via email, to maintain weekly sales plans, call reports, customer contact files, and to analyze customer data.

New!

Wakefield, MA2 days ago

$22–$22

Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.

New!

Wakefield, MA2 days ago

$22–$22

New!

Hudson, NHToday

Information TechnologyPlease be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. In this role, you will provide executive leadership for multiple engineering teams and leaders responsible for the design, delivery, and operation of core contact center capabilities, including call routing, queuing, reporting, workforce management, and advanced IVR across voice, chat, and digital channels.

New!

Hudson, NHToday

Information TechnologyPlease be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. In this role, you will provide technical and organizational leadership for teams responsible for core contact center capabilities, including call routing, queuing, reporting, workforce management, and advanced IVR across voice, chat, and digital channels.

New!

Waltham, MA2 days ago

$20.56–$20.56

Responsible for patient customer service functions of answering phones, taking menu orders, answering questions or if unable to answer, appropriately directing calls from patients as it relates to their meal or other nutritional needs. The Call Center Representative provides patient support via phone and software systems and serves as a liaison to other departments regarding patient meal services and other support services.

Littleton, MA13 days ago

Full-time
Employee

Experience with ServiceTitan software is a plusProficiency in Microsoft Office (Word, Excel, Outlook)Previous experience in a customer service or call center environmentStrong problem-solving and critical-thinking skillsExcellent verbal and written communication skillsFamiliarity with CRM systems and customer account management toolsHigh attention to detail with strong data entry accuracy. Handle high-volume inbound and outbound customer callsProvide prompt, professional, and courteous customer serviceAddress customer inquiries, resolve issues, and escalate when necessaryAccurately enter and update customer information in company systemsMaintain detailed records of customer interactionsCollaborate with internal teams to ensure timely issue resolution.

Lawrence, MA9 days ago

$23.53–$29.98 Per Hour

The PATH study collects information on tobacco and nicotine use, and examines the short- and long-term health effects of such use on people in the U.S. The PATH Study employs a multi-mode approach to data collection that includes web and in-person data collection. Any offer of employment may be contingent upon receipt of acceptable results from a post-offer background screening, if required for the specific position, which may include, for example, identity verification, employment history, motor vehicle driving record history, and criminal or sexual offender records history.

Plainvile, MA30+ days ago

Original Chimney Sweep has been serving the Plainville, MA community for over49 years, providing exceptional chimney services with a focus on safety and customer satisfaction. Our customers love us for our reliability and expertise, while our employees appreciate the supportive work environment and opportunities for professional growth.

New!

Manchester, NHToday

Duration: 9 Months Manchester, New Hampshire Salesforce and Excel experience a must 2+ years' experience with customer service and customer retention experience College degree preferred Detailed oriented Position is distinguished from the Call Center Representative 1 in that the Representative 2 has the knowledge and experience to handle more complex customer inquiries and problems and non-routine matters. Responsibilities may include answering customer questions, explaining available services, correcting errors, providing information on pricing, taking orders, developing leads, customer satisfaction and customer retention.

Please note: Actual location may vary., RI27 days ago

Remote

Contractor

This Customer Service Representative role is a callcenter position supporting members with Social Determinants of Health (SDoH) by helping them identify and access local community resources. Position Summary: This Customer Service Representative will perform inbound and outbound calls to members that need help in finding local community resources to meet their social needs.

New!

Boston, MAToday

Remote

We are looking for talented bilingual call center survey agents to perform outbound surveys from home with respondents and accurately record their answers in both Spanish and English. Below are the other technical requirements for this position:Windows machine running Windows 10 OR Mac computer running a recentversion of MAC OS.No Chromebooks - these are not compatible with our systems.8

New!

Lowell, MAToday

As a Call Center Representative, you will have many opportunities to provide exemplary service to our customers and colleagues, as well as support our communities through outreach and volunteer work. We handle it all from loans to checking accounts, online banking, and more you will engage customers in all areas of banking, as well as identify any financial needs they may have.

Needham, MA30+ days ago

$69,794.45–$90,732.79 Per Year

Job Summary: The Customer Care Center (CCC) team manager position is responsible for executing the bank’s strategy for the customer service experience within the contact center through strong leadership, development of processes, fostering an environment of teamwork, empowerment and mutual accountability that are in alignment with the bank’s goals. This position will also manage call center processes and complex customer incidents; work directly with branches and business partners in the bank to support and ensure timely resolution of issues and a superior customer experience.

Boston, Massachusetts30 days ago

Remote

The Dental School Call Center department is responsible for answering incoming phone calls efficiently for the entire school and identifying the patient’s needs and assisting to their questions and inquiries appropriately. What You'll Do: The Call Center Coordinator (CCC) triages or resolves new patient and general inquiries to the dental school made over the phone or online.

Brockton, MA30+ days ago

Full-time

As a Call Center Representative, you will have many opportunities to provide exemplary service to our customers and colleagues, as well as support our communities through outreach and volunteer work. We handle it all – from loans to checking accounts, online banking, and more – you will engage customers in all areas of banking, as well as identify any financial needs they may have.

Framingham, Massachusetts30+ days ago

$50,000–$70,000 Per Year

Foxborough, MA30+ days ago

You'll create interest, educate customers on how our products protect and enhance their homes, and schedule qualified appointments for our Sales Representatives — no hard selling, just genuine conversations and strong connections! With fire-safe materials, sustainable technology, and a leadership team backed by decades of success in home remodeling, we're building smarter, safer homes that stand the test of time.

Boston, Massachusetts16 days ago

This role focuses on handling incoming customer inquiries, providing accurate support, and ensuring a positive customer experience in a structured, professional environment. Collaborate with supervisors and team members to ensure operational success.

Boston, Massachusetts30+ days ago

Overview: Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. The Call Center Representative will also gain knowledge through local training and hands-on experience to provide administrative support, customer assistance, and act as a rental back-up in a large airport branch.

New!

Lowell, MAToday

The Patient Access Representative (PAR) position serves as the primary contact for incoming calls for new and established patients and customers accessing or seeking information about Lowell CHC services. • Transfer calls or respond to requests using various methods of communication such as telephone encounters and /or actions and accurately assigns to the department.

Qunicy, MA30+ days ago

Contractor

Provide customers with timely and accurate responses to issues by tracking issues from receipt to completion using the Customer Administration Tool (CAT) and the MBTA Customer Relations Management System (IRIS/HEAT). MBTAs core values are built around safety, service, equity, and sustainability and each employee that works for the MBTA performs their roles based on our vision, mission, and values.

Brockton, MA30+ days ago

Full-time

As a valued team member, interns are immersed in real projects that make a tangible impact, allowing them to apply their academic knowledge while developing critical professional skills. We handle it all – from loans to checking accounts, online banking and more – you will engage customers in all areas of banking, as well as identify any financial needs they may have.

Franklin, MA30+ days ago

Full-time

Lowell, MA30+ days ago

Full-time

Plymouth, MA30+ days ago

Full-time

New!

Manchester, NHToday

Primary responsibilities include answering telephone calls regarding outpatient inquiries, scheduling appointments, utilizing technology to ensure accurate documentation, act as patient advocate, and performing all necessary activities to ensure privacy provisions. Provide exceptional interpersonal and customer service communication skills while working with medical center programs and multidisciplinary teams.

Boston, MA30+ days ago

You will work under close supervision to provide support to the administrative operations of a clinical service and works to ensure the best possible patient experience by effectively coordinating services to patients and families. This role is eligible for a $2,000 sign on bonus (not eligible for internal candidates and not eligible for former BCH employees who worked here in the past 2 years).

Braintree, Massachusetts30+ days ago

Determines appropriate delivery method based on customer’s need and schedules order fulfillment date by using company published lead times. 1-2 years prior experience in a customer service or call center environment required, with a demonstrated ability to handle high call volumes and deliver exceptional service.

Tewksbury, Massachusetts12 days ago

$16.80–$18.76 Per Hour

This role serves as the first point of contact for customers and internal teams, handling high-volume order entry, case management, and customer inquiries while delivering exceptional service. About Us: CTG, a Cegeka company, delivers IT and business solutions that enhance clients’ digital agility, empowering them to seize new opportunities and overcome any challenge.

Reading, MA30+ days ago

$22–$27 Per Hour

Cooling Unlimited is looking for a dedicated and organized Customer Service Representative who excels at coordinating schedules, managing communications, and ensuring a smooth customer experience from start to finish! As a family-owned business, we take great pride in earning the trust of our customers across Middlesex County by expertly addressing their HVAC and plumbing needs and consistently delivering exceptional service.

Tewksbury, MA30+ days ago

You will work collaboratively with internal departments including Sales, Accounting/Credit, New Accounts, Complaints, Pricing, Quality Control, Product Management, Manufacturing, Warehouse/Distribution, Marketing, and Scientific Support. This role partners closely with customers and cross functional teams to deliver a world class customer experience.

Pembroke, Massachusetts30+ days ago

$23–$25 Per Hour

You thrive in a fast-paced environment, enjoy connecting with customers, and bring strong communication and inside sales skills to the table. Providing administrative support to local branches, including assisting with account updates and adjustments.

Waltham, MA30+ days ago

It is imperative that all essential and vital information be shared with our technicians, salespeople, purchasing and delivery/shipping teams via appropriate communication protocols, which may include including face-to-face discussions, inter-office phone calls, email, or video conferencing. · Provide outstanding customer service: You will provide friendly, knowledgeable, and prompt assistance to clients by answering incoming calls and emails while promptly addressing all inquiries, concerns, and requests.

Needham, MA30+ days ago

$17–$21

Building on our expertise in energy efficiency, we're constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges. Building on our expertise in energy efficiency, we’re constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges.

Plymouth, MA30+ days ago

Full-time

Join Ophthalmic Consultants of Boston (OCB) as a Full-Time Scheduling Specialist and become part of a team that’s making a real difference in patients’ lives. If you're detail-oriented, customer-focused, and thrive in a fast-paced setting, we’d love to have you on our team.

Westborough, MA30+ days ago

The specialist is expected to be highly proficient in processing transactions, resolving problems, aiding in the resolution of complicated customer complaints, understanding and explaining all Bank products and services, and identifying customer needs and recommending appropriate solutions. Actual compensation paid may fluctuate higher or lower than the posted range and the range may be modified in the future due to several factors including, but not limited to, relevant experience, certifications, and qualifications, internal equity, adjustments to the requirements and responsibilities of the job, business needs, and economic and market data.

Tewksbury, MA11 days ago

$13.69–$16.69 Per Hour

Provide information and Accurate Order Entry/Order Management for a large customer base related to inventory, pricing, technical inquires, and shipping information. Ability to handle high work volume (phone, case and order entry volume) in a fastpace environment and stay calm in face of adversity.

Marlboro, MA21 days ago

Must possess excellent organization skills to provide accurate follow-up, understand inventory management, have the ability to understand the strategic direction of any Business Unit to which they provide customer service support and translate that strategic direction into tactics with their assigned customers. · Excellent phone communications and interpersonal skills with multiple functional groups including CSRs, Manufacturing, Supply Chain, Product Management, Sales and Marketing, Finance, Warehouse and Transportation personnel as well as external customer contacts.

New!

Middleton, MA5 days ago

Full-time

This position requires excellent verbal and written communication skills, computer proficiency, and exemplary customer service skills, with the abilities to multitask and work as a team. Provide excellent customer service to all patients, families, and caregivers by greeting and assisting all callers in a warm and professional manner.

Westwood, MA30+ days ago

Eversource will not offer immigration-related sponsorship for this position. Applicants who require immigration sponsorship—either now or in the future—should not apply. This includes, but is not limited to, direct company sponsorship, listing Eversource as the employer of record on immigration documents, or any work authoriz...

New!

Boston, MAToday

Requirement**0% - 25%**PHYSICAL, MENTAL DEMANDS AND WORKING CONDITIONS****Position Type**Office-basedTeaches/Trains others regularlyRarelyTravels regularly from the office to various work sites or from site-to-siteDoes Not ApplyWorks primarily out-of-the office selling products/services (Sales employees)Does Not ApplyPhysical Work Site RequiredNoLifting up to 10 poundsRarelyLifting 10 to 25 poundRarelyLifting 25 to 50 poundsRarely**_Disclaimer:_** _The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. Responds to a diverse set of customers with an equal level of confidence regardless of the issue at hand.+ Works independently of support from a senior customer service representative, frequently utilizing the knowledge center, answering customer inquiries.+

Andover, MA19 days ago

The successful Patient Communications Liaison is an essential member of our Ophthalmology/Optometry team, providing a central point of contact between patients and the providers to ensure clear, timely, and warm and professional communication throughout the patient experience. Schedule physician appointment requests for patients with appropriate outside specialists, diagnostic testing, i.e. (MRI, CT scans, etc.) Obtain any prior authorizations needed for testing and obtain all diagnostic testing results.

Westborough, MA7 days ago

$36,010–$46,219 Per Year

Actual compensation paid may fluctuate higher or lower than the posted range and the range may be modified in the future due to several factors including, but not limited to, relevant experience, certifications, and qualifications, internal equity, adjustments to the requirements and responsibilities of the job, business needs, and economic and market data. The training period will include a focus on both technical skills, such as proper phone call basics, processing of transactions and servicing of accounts, and on advisory skills, such as uncovering customer needs and providing information on products that meet those needs.

Revere, MA30+ days ago

Full-time

As a member of our Contact Center, you'll answer inbound patient calls with warmth and understanding, and provide a range of services, including scheduling appointments, coordinating refill requests, and making outbound outreach calls to patients. Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly — every role at NeighborHealth is vital.

Boston, MA30+ days ago

Pay Rate: $25.00 per hourJob SummaryThe Patient Access Representative serves as a key point of contact for patients, providers, and clinical staff by managing a high volume of inbound calls and coordinating appointment scheduling across multiple services. This role requires strong customer service skills, attention to detail, and the ability to make independent decisions within established guidelines to ensure patients are scheduled accurately and efficiently.

Manchester, NH19 days ago

$50,050–$55,610 Per Year

This includes, but is not limited to, direct company sponsorship, listing Eversource as the employer of record on immigration documents, or any work authorization that requires company involvement or documentation (e.g., H-1B, OPT, STEM OPT, CPT, TN, J-1, O-1, etc.). Individual will perform a variety of assignments associated with customer billing, such as adjustments, order entry, error processing, and the initiation of field investigations.

Manchester, NH19 days ago

$52,920–$58,800 Per Year

Lexington, MA30+ days ago

This role requires strong customer service, administrative skills, and experience working in fast-paced clinical or call center environments, with direct use of EPIC systems. The Administrative Assistant will support front desk and administrative operations in a healthcare setting, serving as a key point of contact for patients and internal staff.

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Telephone Interviewer Jobs in Chelsea, MA

Customer Service Representative / Inbound Call Center South Shore Health

Customer Service Representative Hajoca Corporation

Call Center Representative Vaco LLC

Call Center Representative - Part-time Vaco LLC

Vice President, Software Engineering - Contact Center Platform Fidelity Investments

Director, Software Engineering- Contact Center Platform Fidelity Investments

Contact Center Operator - Boston Children's Service Response Ctr Aramark

Customer Service Company Confidential

PATH 3.0 – Screening Field Interviewer Westat

telephone center original chimney sweep

Customer Service/Call Center Representative II ClifyX

Coordinator III - Customer Service Representative Apidel Technologies

Virtual Call Center Agent - Bilingual (Spanish/English) Dynata

Call Center Representative - Lowell Rockland Trust

Customer Care Center Team Manager Needham Bank

Call Center Coordinator - School of Dental Medicine Tufts University

Call Center Representative - Brockton Rockland Trust

Call Center Associate Renewal by Andersen | Esler Companies

Call Center Representative TIMEPROOFUSA

Inbound Call Center Agent BrandNest

Call Center Representative- Boston Logan Airport Enterprise Holdings

Call Center Representative Lowell Community Health Ctr

Fares Call Center Representative Apidel Technologies

Summer Customer Information Center Representative - Brockton Rockland Trust

Summer Customer Information Center Representative - Franklin Rockland Trust

Summer Customer Information Center Representative - Lowell Rockland Trust

Summer Customer Information Center Representative - Plymouth Rockland Trust

Call Center Representative - Manchester, NH Back Bay Staffing Group

Patient Experience Representative I- Urology Call Center Boston Children's Hospital

Customer Service Representative Symmons Industries

Customer Service Coordinator I Computer Task Group, Inc

HVAC Customer Service Representative Cooling Unlimited, Inc.

Customer Service Coordinator I Premier Staffing Solution

Call Center Agent Waltham Pest Services

Family Owned Environmental Company is looking for Customer Service Member U.S. Environmental Rental

Customer Service and Rebate Processing Specialist Resource Innovations

Appointment Scheduler-Call Center Ophthalmic Consultants of Boston

Contact Center Specialist I Middlesex Savings Bank

Customer Service Coordinator I Iconma

Associate Customer Service Representative TechDigital Corporation

Patient Care Representative - Phone Center MFM Health

Customer Service Representative Eversource

Customer Service Representative Highmark Health

Front Desk/Call Center Representative Andover Eye Associates Inc

Contact Center Specialist Trainee Middlesex Savings Bank

Customer Service Rep II NeighborHealth Corporation

Patient Access Representative GTT

Customer Service Center Representative, Billing II Eversource

Customer Service Center Representative III - Billing Eversource

Administrative Assistant GTT

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