83 Results for

Telephone Interviewer Jobs in Dorchester, MA

Jobs

North Chelmsford, MA25 days ago

$20–$26 Per Hour

Be able to ask probing questions to understand customer needs, overcome objections by recommending profitable solutions, explain our value-added services, and ask for the order and close the sale. Effectively use Microsoft Office software (Outlook, Word, Excel) to communicate via email, to maintain weekly sales plans, call reports, customer contact files, and to analyze customer data.

Lincoln, RI12 days ago

$26–$26 Per Hour

Minimum 2 years of customer service, call center, retail, hospitality, sales, or banking experience preferred . Responsibilities: • Handle inbound customer calls regarding banking products and account services .

New!

Lincoln, RI2 days ago

$26–$26 Per Hour

We are one of the world’s leading financial institutions, serving individual consumers, small and middle-market businesses, and large corporations with a full range of banking, investing, asset management, and other financial and risk management products and services. In this role, you will assist clients through inbound calls by addressing credit card servicing needs, identifying financial goals, and recommending personalized banking solutions.

New!

Lincoln, RI1 day ago

$26–$26 Per Hour

Cross-sell and upsell products including credit cards, checking accounts, savings accounts, and lending solutions. Sales, cross-selling, upselling, or referral experience strongly preferred.

Lincoln, RI9 days ago

$26–$26 Per Hour

The Call Center Bilingual (Spanish/English) Associate Banker would be working for a Fortune 500 company and has career growth potential. Call Center Bilingual (Spanish/English) Associate Banker Requirements: Fluent in Spanish and English (speak, write, read).

New!

Lincoln, RI1 day ago

$26–$26 Per Hour

Call Center Associate Banker (2nd shift) Highlights: Direct Hire; required availability: Tuesda y–Friday 12:00 PM–9:00 PM + Saturday 11:00 AM–8:00 PM (includes weekends/holidays as needed) . Assist clients through incoming calls related to credit and short-term lending.

New!

Lincoln, RI3 days ago

$26–$26 Per Hour

The Bilingual Customer Service Banker is responsible for assisting clients through incoming calls with needs for credit and short-term lending while identifying additional opportunities to help them achieve their financial goals. A-Line Staffing is seeking a motivated and detail-oriented Bilingual Customer Service Banker (English/Spanish) This role offers career growth, a supportive work environment, and full-time hours (40+ per week).

New!

Lincoln, RI3 days ago

$26–$26 Per Hour

The Customer Service Banker is responsible for assisting clients through incoming calls with their credit and short-term lending needs while identifying additional financial opportunities. Relationship Building: Create a positive client experience through active listening, addressing questions clearly using plain language, building rapport, and handling objections effectively.

Lincoln, RI12 days ago

$26–$26 Per Hour

Support customers with credit cards, lending solutions, checking accounts, and savings accounts. Responsibilities: Assist clients through inbound calls regarding credit and short-term lending needs.

New!

Lincoln, RI2 days ago

$26–$26 Per Hour

This role is responsible for handling inbound customer inquiries, identifying financial needs, recommending appropriate products and services, and delivering an exceptional client experience. Educate clients on available financial products including checking accounts, savings accounts, credit cards, and lending solutions .

Lincoln, RI13 days ago

$26–$26 Per Hour

A leading financial services organization is seeking motivated and customer focused Bilingual Customer Service Representatives to support clients with banking, lending, and financial service needs. Support and fulfill banking products including credit cards, checking accounts, savings accounts, and lending solutions .

Smithfield, RI10 days ago

$17–$17 Per Hour

You’ll take inbound calls (and may place outbound calls as needed), document activity in a tracking system, perform basic validations, and provide updates via email/Excel. This is not a consumer/customer service call center —you’ll be supporting field technicians, vendors, and contractors installing or upgrading hardware and technology in stores.

Smithfield, RI11 days ago

$17–$17 Per Hour

Provide first-level troubleshooting support to field technicians, vendors, and contractors completing in-store technology installations and upgrades. If you think this Technical Support Call Center Representative position is a good fit for you, please reach out to me - feel free to call, e-mail, or apply to this posting!

Wakefield, MA10 days ago

Full-time
Employee

Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.

Wakefield, MA10 days ago

Full-time
Employee

Littleton, MA10 days ago

Full-time
Employee

Experience with ServiceTitan software is a plusProficiency in Microsoft Office (Word, Excel, Outlook)Previous experience in a customer service or call center environmentStrong problem-solving and critical-thinking skillsExcellent verbal and written communication skillsFamiliarity with CRM systems and customer account management toolsHigh attention to detail with strong data entry accuracy. Handle high-volume inbound and outbound customer callsProvide prompt, professional, and courteous customer serviceAddress customer inquiries, resolve issues, and escalate when necessaryAccurately enter and update customer information in company systemsMaintain detailed records of customer interactionsCollaborate with internal teams to ensure timely issue resolution.

New!

Lawrence, MA6 days ago

$23.53–$29.98 Per Hour

The PATH study collects information on tobacco and nicotine use, and examines the short- and long-term health effects of such use on people in the U.S. The PATH Study employs a multi-mode approach to data collection that includes web and in-person data collection. Any offer of employment may be contingent upon receipt of acceptable results from a post-offer background screening, if required for the specific position, which may include, for example, identity verification, employment history, motor vehicle driving record history, and criminal or sexual offender records history.

Please note: Actual location may vary., RI24 days ago

Remote

Contractor

This Customer Service Representative role is a callcenter position supporting members with Social Determinants of Health (SDoH) by helping them identify and access local community resources. Position Summary: This Customer Service Representative will perform inbound and outbound calls to members that need help in finding local community resources to meet their social needs.

Weymouth, MA30+ days ago

1 - Manages internal and external calls for South Shore Hospital and the Brigham and Women / Dana Farber's Cancer Center in Clinical Affiliation with South Shore Hospital. a - Knowledge of departments and their functions to enable the intelligent and accurate management of caller’s needs and inquiries to distribute to the appropriate location. j - Acts as the front-line liaison for all internal Brigham and Women's Cancer Center in Clinical Affiliation with South Shore Hospital departments and South Shore Hospital's Engineering Services, Nutrition and Food Services, Birthing Unit, Pediatric Meal Service, Maternity Services.

Boston, MA7 days ago

Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. Oversee care advocates and Health Resource Specialists (HRSs) scheduling, leave planning, and queue monitoring to maintain adequate staffing levels.

Needham, MA30+ days ago

$69,794.45–$90,732.79 Per Year

Job Summary: The Customer Care Center (CCC) team manager position is responsible for executing the bank’s strategy for the customer service experience within the contact center through strong leadership, development of processes, fostering an environment of teamwork, empowerment and mutual accountability that are in alignment with the bank’s goals. This position will also manage call center processes and complex customer incidents; work directly with branches and business partners in the bank to support and ensure timely resolution of issues and a superior customer experience.

Franklin, MA7 days ago

$19–$21 Per Hour

As a Call Center Representative, you will have many opportunities to provide exemplary service to our customers and colleagues, as well as support our communities through outreach and volunteer work. We handle it all – from loans to checking accounts, online banking, and more – you will engage customers in all areas of banking, as well as identify any financial needs they may have.

Framingham, Massachusetts30+ days ago

$50,000–$70,000 Per Year

Boston, Massachusetts27 days ago

Remote

The Dental School Call Center department is responsible for answering incoming phone calls efficiently for the entire school and identifying the patient’s needs and assisting to their questions and inquiries appropriately. What You'll Do: The Call Center Coordinator (CCC) triages or resolves new patient and general inquiries to the dental school made over the phone or online.

Brockton, MA30+ days ago

Full-time

Foxborough, MA30+ days ago

You'll create interest, educate customers on how our products protect and enhance their homes, and schedule qualified appointments for our Sales Representatives — no hard selling, just genuine conversations and strong connections! With fire-safe materials, sustainable technology, and a leadership team backed by decades of success in home remodeling, we're building smarter, safer homes that stand the test of time.

Boston, MA30+ days ago

Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. The Call Center Representative will also gain knowledge through local training and hands-on experience to provide administrative support, customer assistance, and act as a rental back-up in a large airport branch.

Boston, Massachusetts13 days ago

This role focuses on handling incoming customer inquiries, providing accurate support, and ensuring a positive customer experience in a structured, professional environment. Collaborate with supervisors and team members to ensure operational success.

Qunicy, MA30+ days ago

Contractor

Provide customers with timely and accurate responses to issues by tracking issues from receipt to completion using the Customer Administration Tool (CAT) and the MBTA Customer Relations Management System (IRIS/HEAT). MBTAs core values are built around safety, service, equity, and sustainability and each employee that works for the MBTA performs their roles based on our vision, mission, and values.

Brockton, MA30+ days ago

Full-time

As a valued team member, interns are immersed in real projects that make a tangible impact, allowing them to apply their academic knowledge while developing critical professional skills. We handle it all – from loans to checking accounts, online banking and more – you will engage customers in all areas of banking, as well as identify any financial needs they may have.

Franklin, MA30+ days ago

Full-time

Lowell, MA30+ days ago

Full-time

Plymouth, MA30+ days ago

Full-time

Lincoln, RI30+ days ago

Member Services: Process transactions via phone, mail, email, fax, and online services related to loan payments, account transfers, address changes, and debit card issues. These are just a few of the reasons why Navigant Credit Union has been named "Rhode Island's Best Place to Work" year-after-year by the Providence Business News.

New!

Lawrence, MA4 days ago

$44,000–$48,000 Per Year

In this role, you will serve as a key point of contact for prospective students and clients, providing accurate information, answering inquiries, and ensuring a seamless communication experience. This position is ideal for individuals who possess strong communication skills, attention to detail, and a commitment to delivering exceptional customer service in a structured and professional setting.

Boston, MA30+ days ago

You will work under close supervision to provide support to the administrative operations of a clinical service and works to ensure the best possible patient experience by effectively coordinating services to patients and families. This role is eligible for a $2,000 sign on bonus (not eligible for internal candidates and not eligible for former BCH employees who worked here in the past 2 years).

Braintree, MA7 days ago

Determines appropriate delivery method based on customer's need and schedules order fulfillment date by using company published lead times. 1-2 years prior experience in a customer service or call center environment required, with a demonstrated ability to handle high call volumes and deliver exceptional service.

Braintree, MA7 days ago

Responsibilities* Process customer orders by using company pricing and commission practices* Provide order information, expedite, cancel and change orders* Verifies and determines product specifications* Determines appropriate delivery method based on customer's need and schedules order fulfillment date by using company published lead times* Determine best method to resolve basic customer service problems to ensure customer satisfaction* Building strong and trusting relationships with customersQualifications* Bachelor's degree preferred or equivalent combination of education and relevant work experience* 1-2 years prior experience in a customer service or call center environment required, with a demonstrated ability to handle high call volumes and deliver exceptional service* Previous plumbing background experience either in sales or general plumbing is a plus* A strong aptitude for troubleshooting is strongly desired* Must be motivated and able to work independently* Excellent communication skills, both verbal and written* Possess strong PC skills (i.e. Word, Excel, PowerPoint)* Pleasant and friendly phone attitude* Collaborative team playerCompany Overview:In 1939, Paul Symmons advanced the plumbing industry by inventing the first anti-scald, pressure-balancing valve. 87 years later his legacy lives on through the Temptrol valve, which is still made right here in the USA.While the vision of Paul Symmons is never out of sight, we're constantly pressing forward, challenging ourselves and the industry to be better… to do better.

New!

Westwood, MA4 days ago

The Customer Service Representative must have strong analytical, reasoning and negotiating skills, and must be courteous, tactful and exercise patience in dealing with customers, the general public and interfacing departments under difficult circumstances. Receives and processes service outage inquiries and emergency calls from customers, police and fire departments, public officials, and processes information from other company departments relative to outage situations.

Tewksbury, MA30+ days ago

You will work collaboratively with internal departments including Sales, Accounting/Credit, New Accounts, Complaints, Pricing, Quality Control, Product Management, Manufacturing, Warehouse/Distribution, Marketing, and Scientific Support. This role partners closely with customers and cross functional teams to deliver a world class customer experience.

Pembroke, Massachusetts30 days ago

$23–$25 Per Hour

You thrive in a fast-paced environment, enjoy connecting with customers, and bring strong communication and inside sales skills to the table. Providing administrative support to local branches, including assisting with account updates and adjustments.

Tewksbury, Massachusetts9 days ago

$16.80–$18.76 Per Hour

This role serves as the first point of contact for customers and internal teams, handling high-volume order entry, case management, and customer inquiries while delivering exceptional service. About Us: CTG, a Cegeka company, delivers IT and business solutions that enhance clients’ digital agility, empowering them to seize new opportunities and overcome any challenge.

Smithfield, RI24 days ago

$17–$17 Per Hour
Temporary

Job Duties:Handle inbound and outbound calls related to technology rollout projects Support technicians, vendors, and contractors during hardware implementation activities Provide first-level troubleshooting assistance for onsite technical issues Update tracking systems and validate project information Document updates and communicate project status via email and Microsoft Office applications Manage multiple implementation projects simultaneously Follow project implementation protocols and escalation procedures Participate in onsite paid training and ongoing project support activities Specific Details to Call Attention To:This is a temporary assignment Position is fully onsite in Rhode Island Candidates must be able to work onsite 4–5 days per week Shift schedules may fluctuate based on project and time-zone requirements Projects may require evening or overnight schedule flexibility Paid training is onsite and scheduled within the 8 AM – 8 PM window Candidates must be comfortable supporting multiple technical rollout projects simultaneously Ideal candidates will have exposure to IT hardware installations, technical troubleshooting, or technology implementation support Manager will review resumes and make hiring decisions directly from resume review **Only those lawfully authorized to work in the designated country associated with the position will be considered.** Required Education:High School Diploma or equivalent Required Qualifications/Skills/Experience:Minimum 1 year of relevant work experience Strong verbal and written communication skills Basic troubleshooting and problem-solving abilities Ability to handle inbound and outbound calls in a high-volume call center environment Ability to manage multiple projects simultaneously Comfortable working in changing shift schedules based on project needs Ability to accurately document updates and validations in tracking systems Ability to work onsite and attend onsite paid training Preferred Qualifications/Skills/Experience:Working knowledge of Microsoft Outlook, Word, and Excel Experience supporting technology rollouts or technical implementation projects Experience assisting technicians, contractors, or vendors IT hardware installation or technical support experience Experience in a fast-paced operational or support environment Application Technical Specialist Overview:This is a temporary contractor position supporting technology rollout projects in a high-volume call center environment.

New!

Marlborough, MA4 days ago

$20–$23.94 Per Hour

Must possess excellent organization skills to provide accurate follow-up, understand inventory management, have the ability to understand the strategic direction of any business unit to which they provide customer service support and translate that strategic direction into tactics with their assigned customers. Excellent phone communications and interpersonal skills with multiple functional groups including CSRs, manufacturing, supply chain, product management, sales and marketing, finance, warehouse and transportation personnel as well as external customer contacts.

Needham, MA30+ days ago

$17–$21

Building on our expertise in energy efficiency, we're constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges. Building on our expertise in energy efficiency, we’re constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges.

Reading, MA30+ days ago

$22–$27 Per Hour

Cooling Unlimited is looking for a dedicated and organized Customer Service Representative who excels at coordinating schedules, managing communications, and ensuring a smooth customer experience from start to finish! As a family-owned business, we take great pride in earning the trust of our customers across Middlesex County by expertly addressing their HVAC and plumbing needs and consistently delivering exceptional service.

New!

Marlborough, MA4 days ago

Must possess excellent organization skills to provide accurate follow-up, understand inventory management, have the ability to understand the strategic direction of any Business Unit to which they provide customer service support and translate that strategic direction into tactics with their assigned customers. Excellent phone communications and interpersonal skills with multiple functional groups including CSRs, Manufacturing, Supply Chain, Product Management, Sales and Marketing, Finance, Warehouse and Transportation personnel as well as external customer contacts.

Lincoln, RI30+ days ago

Okay with a rotating schedule (including weekends/holidays) if it means stability, growth, and a strong team?. You’ll handle inbound calls, schedule service, document details, and work closely with dispatch to keep everything moving.

Westborough, MA30+ days ago

The specialist is expected to be highly proficient in processing transactions, resolving problems, aiding in the resolution of complicated customer complaints, understanding and explaining all Bank products and services, and identifying customer needs and recommending appropriate solutions. Actual compensation paid may fluctuate higher or lower than the posted range and the range may be modified in the future due to several factors including, but not limited to, relevant experience, certifications, and qualifications, internal equity, adjustments to the requirements and responsibilities of the job, business needs, and economic and market data.

Waltham, MA30+ days ago

It is imperative that all essential and vital information be shared with our technicians, salespeople, purchasing and delivery/shipping teams via appropriate communication protocols, which may include including face-to-face discussions, inter-office phone calls, email, or video conferencing. · Provide outstanding customer service: You will provide friendly, knowledgeable, and prompt assistance to clients by answering incoming calls and emails while promptly addressing all inquiries, concerns, and requests.

Resume Resources

Free Resume Templates Free Resume Builder

Get noticed by top employers!

Upload your resume to let employers know you're open to Telephone Interviewer job opportunities. Plus, receive relevant job recommendations in your inbox.

Create A Free Account

Telephone Interviewer Jobs in Dorchester, MA

Customer Service Representative Hajoca Corporation

Customer Service Rep - Banking Call Center -Lincoln RI {170180} A-Line Staffing Solutions LLC

Financial Call Center Specialist A-Line Staffing Solutions LLC

Banking Call Center Representative - 170180 A-Line Staffing Solutions LLC

Call Center Bilingual (Spanish/English) Banking Associate {170179} A-Line Staffing Solutions LLC

Call Center Associate Banker {170180} A-Line Staffing Solutions LLC

Bilingual Customer Service Banker A-Line Staffing Solutions LLC

Customer Service Banker A-Line Staffing Solutions LLC

Bilingual Customer Service Representative – Banking {170179} A-Line Staffing Solutions LLC

Bilingual Banker CSR (Spanish/English) – Direct Hire A-Line Staffing Solutions LLC

Banking Customer Service(Spanish/Bilingual) {170179} A-Line Staffing Solutions LLC

Helpdesk Analyst A-Line Staffing Solutions LLC

Technical Support Representative ($17.00/hr) - 169044 A-Line Staffing Solutions LLC

Call Center Representative - Part-time Company Confidential

Call Center Representative Company Confidential

Customer Service Company Confidential

PATH 3.0 – Screening Field Interviewer Westat

Coordinator III - Customer Service Representative Apidel Technologies

Customer Service Representative / Inbound Call Center South Shore Health

Customer Service and Support Manager 1 ASM Research, An Accenture Federal Services Company

Customer Care Center Team Manager Needham Bank

Call Center Representative - Lowell Rockland Trust

Call Center Associate Renewal by Andersen | Esler Companies

Call Center Coordinator - School of Dental Medicine Tufts University

Call Center Representative - Brockton Rockland Trust

Call Center Representative TIMEPROOFUSA

Call Center Representative- Boston Logan Airport Enterprise Holdings

Inbound Call Center Agent BrandNest

Fares Call Center Representative Apidel Technologies

Summer Customer Information Center Representative - Brockton Rockland Trust

Summer Customer Information Center Representative - Franklin Rockland Trust

Summer Customer Information Center Representative - Lowell Rockland Trust

Summer Customer Information Center Representative - Plymouth Rockland Trust

Member Service Advisor - Contact Center Navigant Credit Union

Call Center Representative Alphabe Insight

Patient Experience Representative I- Urology Call Center Boston Children's Hospital

Customer Service Representative Symmons Industries

Customer Service Representative Symmons

Customer Service Representative EverSource

Customer Service Coordinator I Premier Staffing Solution

Call Center Agent Waltham Pest Services

Customer Service Coordinator I Computer Task Group, Inc

Application Technical Specialist Jobs in USA, RI, Smithfield | Rose International Job Rose International

Associate Customer Service Representative Varite

Customer Service and Rebate Processing Specialist Resource Innovations

HVAC Customer Service Representative Cooling Unlimited, Inc.

Associate Customer Service Representative Omni Inclusive

Customer Service Representative HOMEX Services Group

Contact Center Specialist I Middlesex Savings Bank

Family Owned Environmental Company is looking for Customer Service Member U.S. Environmental Rental

Resume Resources