Call Center Customer Support Representatives Sparks GroupCall Center Customer Support RepresentativesRichmond, VAEvaluate complex transportation variables—including pricing, timing, volume, and equipment availability—to execute client-specific shipping requirements under management guidance. Conduct comprehensive research into airline schedules, line-haul options, and geographic service areas to design the most economical and time-sensitive routing.
Bilingual (Spanish/English) Interviewer Virginia Commonwealth UniversityBilingual (Spanish/English) InterviewerRichmond, VAIn addition to conducting telephone interviews in Spanish, the data team member will be trained in, and responsible for, the following activities: Quantitative and qualitative data entry. The Survey and Evaluation Research Laboratory (SERL) is seeking a highly-reliable, self-driven, Spanish-speaking applicant to join its Data Team.
Bilingual (Spanish/English) Interviewer Commonwealth of VirginiaBilingual (Spanish/English) InterviewerRichmond, VAIn addition to conducting telephone interviews in Spanish, the data team member will be trained in, and responsible for, the following activities: Quantitative and qualitative data entry. The Survey and Evaluation Research Laboratory (SERL) is seeking a highly-reliable, self-driven, Spanish-speaking applicant to join its Data Team.
VA Call Center Remote Customer Service Representative Vimo, Inc.VA Call Center Remote Customer Service RepresentativeRichmond, VARemoteVimo currently has the largest state-based marketplace footprint, and our consumer-friendly interface and decision support tools empower millions of consumers across the country to make better health plan decisions. In addition to eligibility determination, plan selection, and enrollment technology for state agencies, the company delivers innovative agent marketing and call center tools and services.
NewService Team Coordinator (Renote Call Center) ChenMed LLCService Team Coordinator (Renote Call Center)Richmond, VARemote$17–$24.26 / hourHe/She supports initiatives and medical centers across all ChenMed entities by assisting with key business functions of the department and medical centers and serving patients according to corporate policies and regulations. The Service Team Coordinator is responsible for inbound customer service call handling related to patient scheduling, general inquiries and other patient service call interactions.
NewSr. Associate, Travel Call Center Quality Operations Capital One Financial CorpSr. Associate, Travel Call Center Quality OperationsRichmond, VA$80,800–$92,200 / yearCoaching & Development: Oversee the end-to-end feedback loop by ensuring all quality-identified gaps trigger timely agent coaching; monitor coaching completion, track performance trends, and partner with site leadership to drive remediation through targeted action plans. Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
Call Center Remote Customer Service Representative GetInsuredCall Center Remote Customer Service RepresentativeRichmond, VARemoteVimo currently has the largest state-based marketplace footprint, and our consumer-friendly interface and decision support tools empower millions of consumers across the country to make better health plan decisions. Vimo builds and operates award-winning cloud-based enrollment tools that serve state-based exchanges, brokers, insurers, and consumers.
Outbound Call Center Rep (Remote) CVS Health CorpOutbound Call Center Rep (Remote)VARemote$15–$26.93 / hourAs a Member Engagement Coordinator you will contact members of various Medicare Advantage and Medicaid health plans by phone to offer, explain, and schedule a free in-home or virtual healthcare evaluation. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Bilingual Customer Service Representative I (CSR1) Remote (Virginia Residents Only) Lingo StaffingBilingual Customer Service Representative I (CSR1) Remote (Virginia Residents Only)Richmond, VARemoteLingo Staffing is currently hiring Bilingual Customer Service Representatives for a remote healthcare support project serving individuals enrolled in state-managed healthcare assistance programs. The Bilingual Customer Service Representative I (CSR1) will handle inbound calls from members, applicants, caregivers, and individuals assisting participants with healthcare-related questions and enrollment support.
Customer Service Representative I (CSR1) Remote (Virginia Residents Only) Lingo StaffingCustomer Service Representative I (CSR1) Remote (Virginia Residents Only)Richmond, VARemoteLingo Staffing is currently hiring Customer Service Representatives for a remote healthcare support project serving individuals enrolled in state-managed healthcare assistance programs. The Customer Service Representative I (CSR1) will handle inbound calls from members, applicants, caregivers, and individuals assisting participants with healthcare-related questions and enrollment support.
NewCustomer Service Manager - Revenue Recovery Richmond City Council VirginiaCustomer Service Manager - Revenue RecoveryRichmond, VA$73,672–$94,749 / year5-point veterans must have been discharged under honorable conditions and had one of the following: Active duty in the Armed Forces of the United States, in a war, or during the period 4/28/52-7/1/55 or active duty for more than 180 consecutive days other than for training, any part of which occurred during the period beginning 2/1/55 and 10/14/76 or active duty during the Gulf War sometime between 8/2/90 - 1/2/92 or active duty in a campaign or expedition for which a campaign badge has been authorized or active duty for which more than 180 consecutive days other than for training, any part of which occurred during the period beginning 9/11/2001 and ending on the date prescribed by the Presidential proclamation or by the law as the last date of operation Iraqi Freedom. Other 10-point veteran include disabled veteran or a veteran who was awarded the Purple Heart for wound or injuries received in action, veterans widow or widower who has not remarried, wife or husband of a veteran who has a service-connected disability, widowed, divorced or separated mother of an ex-service son or daughter who died in action, or who is totally and permanently disabled.
NewCustomer Service Specialist, Senior Richmond City Council VirginiaCustomer Service Specialist, SeniorRichmond, VA$54,789–$68,754 / year5-point veterans must have been discharged under honorable conditions and had one of the following: Active duty in the Armed Forces of the United States, in a war, or during the period 4/28/52-7/1/55 or active duty for more than 180 consecutive days other than for training, any part of which occurred during the period beginning 2/1/55 and 10/14/76 or active duty during the Gulf War sometime between 8/2/90 - 1/2/92 or active duty in a campaign or expedition for which a campaign badge has been authorized or active duty for which more than 180 consecutive days other than for training, any part of which occurred during the period beginning 9/11/2001 and ending on the date prescribed by the Presidential proclamation or by the law as the last date of operation Iraqi Freedom. Other 10-point veteran include disabled veteran or a veteran who was awarded the Purple Heart for wound or injuries received in action, veterans widow or widower who has not remarried, wife or husband of a veteran who has a service-connected disability, widowed, divorced or separated mother of an ex-service son or daughter who died in action, or who is totally and permanently disabled.
Caller Call Center (Remote) MidWaretechCaller Call Center (Remote)Hopewell, FloridaRemoteWith over 20 years of experience in managing customer services across inbound and outbound segments, specifically in the Telecom and international sectors, I lead a dynamic company focused on providing innovative Social Media and IT solutions. We are seeking an experienced and resourceful client services coordinator to oversee the day-to-day relations with our clients.
Sales Call Center Representative CVS Health CorpSales Call Center RepresentativeVARemote$15–$32.31 / hourOur teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Utilize sales skill sets including rapport building, active listening, communication, qualification questioning, overcoming objections, and closing.
VIRGINIA only - Work at Home Call Center Representative InfoCision Management CorpVIRGINIA only - Work at Home Call Center RepresentativeRichmond, VARemoteIf you're an excellent communicator who enjoys helping customers and working from home, we'd love to hear from you. Make outbound calls on behalf of a variety of clients.
Customer Service Representative (Bilingual) Markel CorporationCustomer Service Representative (Bilingual)Richmond, VARemote$21.50–$23 / hourThis includes race; color; sex; religion; creed; national origin or place of birth; ancestry; age; disability; affectional or sexual orientation; gender expression or identity; genetic information, sickle cell trait, or atypical hereditary cellular or blood trait; refusal to submit to genetic tests or make genetic test results available; medical condition; citizenship status; pregnancy, childbirth, or related medical conditions; marital status, civil union status, domestic partnership status, familial status, or family responsibilities; military or veteran status, including unfavorable discharge from military service; personal appearance, height, or weight; matriculation or political affiliation; expunged juvenile records; arrest and court records where prohibited by applicable law; status as a victim of domestic or sexual violence; public assistance status; order of protection status; status as a smoker or nonsmoker; membership or activity in local commissions; the use or nonuse of lawful products off employer premises during non-work hours; declining to attend meetings or participate in communications about religious or political matters; or any other classification protected by applicable law. The Customer Service Rep I will be the first point of contact for new and existing customers insurance questions and will deliver a quality customer service experience that builds rapport and long-term relationships to encourage renewal/repeat business.
Customer Service Representative (Bilingual) Markel Group IncCustomer Service Representative (Bilingual)Richmond, VARemote$21.50–$23 / hourThis includes race; color; sex; religion; creed; national origin or place of birth; ancestry; age; disability; affectional or sexual orientation; gender expression or identity; genetic information, sickle cell trait, or atypical hereditary cellular or blood trait; refusal to submit to genetic tests or make genetic test results available; medical condition; citizenship status; pregnancy, childbirth, or related medical conditions; marital status, civil union status, domestic partnership status, familial status, or family responsibilities; military or veteran status, including unfavorable discharge from military service; personal appearance, height, or weight; matriculation or political affiliation; expunged juvenile records; arrest and court records where prohibited by applicable law; status as a victim of domestic or sexual violence; public assistance status; order of protection status; status as a smoker or nonsmoker; membership or activity in local commissions; the use or nonuse of lawful products off employer premises during non-work hours; declining to attend meetings or participate in communications about religious or political matters; or any other classification protected by applicable law. The Customer Service Rep I will be the first point of contact for new and existing customers insurance questions and will deliver a quality customer service experience that builds rapport and long-term relationships to encourage renewal/repeat business.
Senior Supervisor, Customer Service AbbottSenior Supervisor, Customer ServiceRichmond, VirginiaIt leads hiring, training, and coaching of frontline teams and collaborates across functions—manufacturing, shipping, applications, sales, accounting, R&D, and quality—to align communication and drive continuous improvement. The crucial information derived from our tests, instruments, and informatics systems is often the first step in patient care decision-making for hundreds of health conditions, ranging from heart attacks to blood disorders, infectious diseases, and cancers.
Student Loan Call Center Representative ECMC Group Inc (US)Student Loan Call Center RepresentativeVAMaintains current and accurate knowledge of laws and regulations affecting the repayment of student loans, including the consequences of default, and the various payment/deferment options available to borrowers. Under supervision, contacts student loan borrowers throughout loan lifecycle to discuss their ability to repay their student loans and offer options for keeping or bringing the loan current.
Senior Supervisor, Customer Service Abbott LaboratoriesSenior Supervisor, Customer ServiceRichmond, VA$86,700–$173,300 / yearIt leads hiring, training, and coaching of frontline teams and collaborates across functions-manufacturing, shipping, applications, sales, accounting, R&D, and quality-to align communication and drive continuous improvement. The crucial information derived from our tests, instruments, and informatics systems is often the first step in patient care decision-making for hundreds of health conditions, ranging from heart attacks to blood disorders, infectious diseases, and cancers.