Bilingual Call Center Supervisor (English & Spanish) Family Insurance Sales, LLCBilingual Call Center Supervisor (English & Spanish)Los Angeles, California$19–$30About the Role: You will oversee and support three essential departments that directly impact customer retention, sales growth, and client satisfaction: Retention Department – Contact existing customers with premium payment reminders and help reduce policy cancellations. As the department grows, the role will naturally evolve into approximately 70 percent leadership and coaching and 30 percent personal production, allowing you to focus on developing people, improving performance, and driving results across the department.
Call Center Representative - Medicaid Member Support Conduent IncCall Center Representative - Medicaid Member SupportCARemoteThrough our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. Job Summary: We're hiring a Call Center Representative-Medicaid Member Support, where you''ll play a key role in delivering exceptional customer service and resolving complex customer inquiries.
Call Center Representative Job Openings (Full Time) MCI LCCall Center Representative Job Openings (Full Time)CARemoteMCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
Call Center Agent Job Openings (Full Time) MCI LCCall Center Agent Job Openings (Full Time)CARemoteMCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
Senior Community Health Worker - Call Center Agent Heluna HealthSenior Community Health Worker - Call Center AgentAlhambra, CaliforniaProvides personalized tutorial showing new users how to navigate the Patient Portal including downloading the Patient Portal app on patient’s smartphone, signing into the app, and teaching patients and families to use features of the Patient Portal (view labs, notes, message doctor, renew prescriptions, join video visit, etc.). Assists patients and families remotely to enroll via email invitation or self- enrollment, download the Patient Portal app on patient’s smartphone, sign into the app, and teach patients and families to use features of the Patient Portal (view labs, notes, message doctor, renew prescriptions, join video visit, etc.).
Call Center Operator I - Bilingual in Khmer ASIAN PACIFIC HEALTH CARE VENTURE INCCall Center Operator I - Bilingual in KhmerLos Angeles, CAAs APHCV is in the business to serve patients, APHCV is committed to the provision of patient centric care at all levels, from the Clinic Operations Call Center Operator, Front Office and Medical Interpreters (and beyond). Create patient chart for IPA member and non-IPA member upon receiving tasks from On Call provider, Triage Nurse or Medical Records unit.
HR Director of Call Center Operations Centerfield Media Holdings LLCHR Director of Call Center OperationsCARemoteStrong subject-matter expertise in high-volume employee relations, structured workplace investigations, and multi-state wage-and-hour compliance for hourly teams. Centerfield is looking for an operational, high-velocity HR Director, Call Center Operations to lead people operations across our fast-paced, multi-site US call center network.
Seasonal Call Center Customer Service/Sales Operations See's Candies, Inc.Seasonal Call Center Customer Service/Sales OperationsCarson, CA$19.50–$20.50 / hourHandle inbound/outbound calls, chats, cases, tracking, multi-recipient order entry of 8 or more recipients, shop worksheets, Yumraising support, logo processing, and Amazon support. The pay range for this position at the commencement of employment is expected to be between $19.50 and $20.50 per hour; however, base pay offered may vary depending on factors including geographic location, job-related knowledge, skills, experience, and other business considerations.
NewCall Center Director (Hospitality) Ledgent TechnologyCall Center Director (Hospitality)Newport Beach, California$175,000–$225,000This highly visible leadership role will oversee critical customer-facing teams and be responsible for driving operational excellence, improving service performance, increasing reservation conversion rates, and modernizing the technology and processes that support a world-class customer experience. This position offers the opportunity to make an immediate impact by stabilizing a key business unit while helping shape the future operating model, workforce strategy, and technology roadmap for a growing nationwide organization.
Call Center Monitoring Specialist Lobel FinancialCall Center Monitoring SpecialistAnaheim, CAFull timeQualificationsEducation: High School or GED required, associate or bachelor's degree in finance or related field preferred.1-3 years of experience in collections, customer service, call center operations, loan servicing, quality assurance, or a related field is preferred. The specialist assigns performance ratings, documents findings, communicates results to management, and contributes to projects that improve departmental efficiency, workflows, and overall performance.
Seasonal Call Center Customer Service/Sales Operations See’s CandiesSeasonal Call Center Customer Service/Sales OperationsCarson, CaliforniaHandle inbound/outbound calls, chats, cases, tracking, multi-recipient order entry of 8 or more recipients, shop worksheets, Yumraising support, logo processing, and Amazon support. The pay range for this position at the commencement of employment is expected to be between $19.50 and $20.50 per hour; however, base pay offered may vary depending on factors including geographic location, job-related knowledge, skills, experience, and other business considerations.
NewDirector of Customer Services Center East West BankDirector of Customer Services CenterEl Monte, CaliforniaFull timeOur teams of experienced, multi-cultural professionals help guide businesses and community members on both sides of the Pacific looking to explore new markets and create new opportunities, and our sustained growth and expertise in industries like real estate, entertainment and media, private equity and venture capital, and high-tech help build sustainable businesses and expand our associates’ potential for career advancement. The Director will partner closely with Retail Banking, Branch Operations, Deposit Operations, Loan Operations, Compliance, BSA, Legal, Technology, Digital Banking Operations, and other business partners to enhance service delivery, strengthen controls, improve escalation management, and support the Bank’s continued growth.
Call Center Agent Unicare247Call Center AgentLos Angeles, New YorkThis role requires a combination of excellent communication skills, problem-solving abilities, and a customer-centric mindset. Troubleshoot and resolve customer issues, escalating complex problems to appropriate departments when necessary.
Account Advisor I - Call Center Blue Cross and Blue Shield AssociationAccount Advisor I - Call CenterLos Angeles, CARemotePursuant with sec 1033 of the Violent Crime Control and Law Enforcement Act of 1994, individuals who have been convicted of a felony crime involving dishonesty or breach of trust are prohibited from working in the insurance industry unless they obtain written consent from their state insurance commissioner. Reviews and researches billing and healthcare claim inquiries from members and providers, to ensure proper benefits and/or payments are applied correctly; researches multiple computer systems/applications to verify data/information accuracy.
Call Center - Customer Service Representative LancesoftCall Center - Customer Service RepresentativeBrea, CA$22The CSR will ensure customer satisfaction by way of processing orders, answering phones promptly, finishing delivery information and providing field sales/service support, all with accuracy and efficiency. To ensure customer satisfaction regarding taking orders, answering phone promptly, furnishing delivery information and providing field sales/service support, all with accuracy and efficiency.
Call Center Representative I (California Only) Western GrowersCall Center Representative I (California Only)Irvine, CARemote$38,625.60–$50,874.31 / yearAt Pinnacle Claims Management, we are an innovative third-party administrator (TPA) that provides a full-suite of comprehensive and customized health benefits administration services for self-funded companies, including health management and wellness solutions, and pharmacy benefit management. The Call Center Representative I will play a crucial role in assisting clients over the phone and electronically, making a real difference in their experience with the Health Benefits Exchange (HBEX).
Call Center Customer Service/Sales Operations See's Candy Shops IncCall Center Customer Service/Sales OperationsCarson, CA$19.50–$20.50 / hourHandle inbound/outbound calls, chats, cases, tracking, multi-recipient order entry of 8 or more recipients, shop worksheets, Yumraising support, logo processing, and Amazon support. The pay range for this position at the commencement of employment is expected to be between $19.50 and $20.50 per hour; however, base pay offered may vary depending on factors including geographic location, job-related knowledge, skills, experience, and other business considerations.
Medical Call Center Representative Marquee StaffingMedical Call Center RepresentativeLong Beach, CAEffectively schedule of participant's appointments, including trouble-shooting conflicts or urgent needs, communicating with staff, family, providers, etc., and meeting appointment turn-around times as outlined by scheduling protocols. The Customer Service Representative will be focused on inbound and outbound calls within the remote call center to assist patients with questions, scheduling, processing authorizations, customer inquiry, and additional admin tasks as needed.
CCSB Call Center Representative I (51067) Western GrowersCCSB Call Center Representative I (51067)Irvine, CAThe Call Center Representative I will play a crucial role in assisting clients over the phone and electronically, making a real difference in their experience with the Health Benefits Exchange (HBEX). Maintain a HIPAA-compliant workstation and utilize appropriate security techniques to ensure HIPAA-required protection of all confidential/protected client data.
CCSB Call Center Representative I (51105) Western GrowersCCSB Call Center Representative I (51105)Irvine, CAThe Call Center Representative I will play a crucial role in assisting clients over the phone and electronically, making a real difference in their experience with the Health Benefits Exchange (HBEX). Maintain a HIPAA-compliant workstation and utilize appropriate security techniques to ensure HIPAA-required protection of all confidential/protected client data.