Join the NORC TSSO Talent Community NORC at the University of ChicagoJoin the NORC TSSO Talent CommunityChicago, IllinoisPart timeWe're seeking dedicated individuals for upcoming Customer Service positions, internally known as Telephone Interviewers. Explore future Customer Service opportunities with NORC's TSSO team – join the TSSO Talent Community!
Assistant Call Center Manager - Telephone Survey and Support Operations (TSSO) - Onsite Chicago Loop NORCAssistant Call Center Manager - Telephone Survey and Support Operations (TSSO) - Onsite Chicago LoopChicago, ILPosition Location Closes Assistant Call Center Manager - Telephone Survey and Support Operations (TSSO) - Onsite Chicago Loop Chicago - 300 E Randolph St Open until filled Join NORC at the University of Chicago as an Assistant Production Manager in our Telephone Survey and Support Operations (TSSO) group. Position Location Closes Assistant Call Center Manager - Telephone Survey and Support Operations (TSSO) - Onsite Chicago Loop Chicago - 300 E Randolph St Join NORC at the University of Chicago as an Assistant Production Manager in our Telephone Survey and Support Operations (TSSO) group.
Call Center Agent | CSR MMC GroupCall Center Agent | CSRCarol Stream, ILThroughout the past 35+ years, MMC, one of the most trusted names in workforce management services, has successfully delivered strategic solutions to large and small businesses in numerous industries. In this role, you'll serve as the first point of contact for customers, answering questions, resolving concerns, and delivering exceptional service in a fast-paced call center environment.
Customer Service/Call Center Agents ManpowerCustomer Service/Call Center AgentsItasca, ILManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.
Overnight Call Center Customer Service Representative Roto-Rooter Services CompanyOvernight Call Center Customer Service RepresentativeLombard, Illinois$17–$19 / hourRoto-Rooter offers excellent career paths for military veterans and personnel who are planning to transition into new civilian professions. Obtain key information from the customer while expressing empathy, a sense of urgency and confidence that they called the right company, and we will solve their plumbing problems.
Overnight Call Center Customer Service Representative Roto-Rooter Group IncOvernight Call Center Customer Service RepresentativeLombard, IL$17–$19 / hourRoto-Rooter offers excellent career paths for military veterans and personnel who are planning to transition into new civilian professions. Obtain key information from the customer while expressing empathy, a sense of urgency and confidence that they called the right company, and we will solve their plumbing problems.
Restaurant Call Center Supervisor Paisans PizzeriaRestaurant Call Center SupervisorBerwyn, IllinoisIf you are a self-starter with a passion for customer service and experience managing a call center team, we encourage you to apply for this exciting opportunity. We are seeking a highly motivated and experienced Restaurant Call Center Supervisor to join our team.
Call Center Supervisor AdventHealthCall Center SupervisorHinsdale, IL$48,495.33–$90,192.84 / yearDemonstrated interpersonal, customer relations, and communication skills with the ability to use discretion when discussing confidential personnel or consumer-related issues. Ensures appropriate interactions with team members and other key partners are appropriately documented, addressed, and communicated.
IL Call Center Remote Customer Service Representative Vimo, Inc.IL Call Center Remote Customer Service RepresentativeBourbonnais, ILRemoteVimo currently has the largest state-based marketplace footprint, and our consumer-friendly interface and decision support tools empower millions of consumers across the country to make better health plan decisions. In addition to eligibility determination, plan selection, and enrollment technology for state agencies, the company delivers innovative agent marketing and call center tools and services.
Call Center Remote Customer Service Representative Vimo, Inc.Call Center Remote Customer Service RepresentativeILRemoteVimo currently has the largest state-based marketplace footprint, and our consumer-friendly interface and decision support tools empower millions of consumers across the country to make better health plan decisions. In addition to eligibility determination, plan selection, and enrollment technology for state agencies, the company delivers innovative agent marketing and call center tools and services.
Claims Call Center Specialist First Chicago Insurance Company (FCIC)Claims Call Center SpecialistBedford Park, IL$16–$22 / hourFull timeWhether you bring prior insurance experience or a strong customer service background, Warrior Insurance Network (WIN) offers the training, development, and career growth opportunities needed to build a successful future in claims and insurance operations. Support departmental operations by processing tow bills, ordering police reports, mailing claim payments, handling unmatched mail, and completing other administrative tasks.
Customer Service Manager QC Industries, LLCCustomer Service ManagerWood Dale, ILThis role is responsible for overseeing day-to-day operations of a mid-sized call center environment, developing and coaching a high-performing team, and driving exceptional customer experiences in a complex, engineered-to-order (ETO) manufacturing environment. nVenia is a packaging machinery manufacturing and service organization widely known to have the widest selection of packaging technology under one roof and is dedicated to providing our distributors and end-users the highest quality product and support.
NewBi-Lingual Call Center Agent Beacon MobilityBi-Lingual Call Center AgentChicago, ILThe Customer Service Representative will provide excellent customer service to inquiring parties, and direct inquires to the appropriate internal resources as they are received. • Ensure that all call center requirements outlined in the PACE contract are met or exceeded, i.e. • 95+ Percent of Calls Answered within 2 minutes and talk-time of 90 seconds or less.
Claims Call Center Specialist Warrior Insurance NetworkClaims Call Center SpecialistBedford Park, IL$16–$22 / hourFull timeWhether you bring prior insurance experience or a strong customer service background, Warrior Insurance Network (WIN) offers the training, development, and career growth opportunities needed to build a successful future in claims and insurance operations. Support departmental operations by processing tow bills, ordering police reports, mailing claim payments, handling unmatched mail, and completing other administrative tasks.
Call Center/Patient Service Representative TCA Health IncCall Center/Patient Service RepresentativeChicago, IL$17–$20 / hourTCA Health, a Federally Qualified Health Center located on Chicago''s far south side has been a provider of innovative, accessible, and quality primary care, dental, behavioral health services and more to Chicagoland''s underserved communities for over 50 years! You'll be the first point of contact for patients, answering calls, scheduling appointments, verifying insurance, and supporting access to care with empathy and efficiency.
Small Business Connect Specialist (Call Center Business Banker) Naperville IL U.S. BancorpSmall Business Connect Specialist (Call Center Business Banker) Naperville ILNaperville, IL$29.23–$38.94 / hourThe Specialist actively collaborates with branch partners, and internal business lines to generate referral opportunities and refers clients to Business Banking or other U.S. Bancorp partners as additional needs are identified. In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.
Call Center/Patient Service Representative TCA HealthCall Center/Patient Service RepresentativeChicago, IllinoisTCA Health, a Federally Qualified Health Center located on Chicago's far south side has been a provider of innovative, accessible, and quality primary care, dental, behavioral health services and more to Chicagoland's underserved communities for over 50 years! You’ll be the first point of contact for patients, answering calls, scheduling appointments, verifying insurance, and supporting access to care with empathy and efficiency.
NewSmall Business Connect Specialist (Call Center Business Banker) Naperville IL U.S. BankSmall Business Connect Specialist (Call Center Business Banker) Naperville ILNaperville, IllinoisThe Specialist actively collaborates with branch partners, and internal business lines to generate referral opportunities and refers clients to Business Banking or other U.S. Bancorp partners as additional needs are identified. In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.
Patient Service Representative - Call Center CHICAGO FAMILY HEALTH CENTER, INC.Patient Service Representative - Call CenterChicago, ILChicago Family Health Centers offers benefits to all its full-time employees: BCBS Medical PPO/HMO Plans| BCBS Dental |VSP Vision| Tuition Reimbursement up to $1,500 per year|12 Paid Holidays and 10 Days of Paid Time Off | 2 Personal Days | 8 sick days |. The successful candidate will be responsible for performing various patient registration, scheduling, front desk, and customer service functions.
Call Center Customer Service Representative Qureos IncCall Center Customer Service RepresentativeChicago, Illinois$32–$35 / hourThe ideal candidate will be a passionate advocate for our brand, committed to delivering an exceptional service experience and resolving customer enquiries with efficiency and empathy. The ideal candidate should possess the following qualifications and skills: * Proven experience in a customer support or client service role, preferably within a call centre environment.
NewParking Call Center Representative- Part Time Evenings ABM Industries IncParking Call Center Representative- Part Time EveningsChicago, ILTroubleshooting with parking ticket issues, payment issues, online reservations, Provide information on parking locations, rates, operating hours, special event parking, and transportation options. The ideal candidate will handle inbound and outbound calls, assist customers with parking inquiries, resolving complaints, and providing the correct information to resolve their issue, and ensure a positive customer experience.
Call Center Sales & Appointment Specialist Advantage Auto GroupCall Center Sales & Appointment SpecialistNaperville, IllinoisYour primary focus will be engaging customers, overcoming objections, setting qualified appointments, and helping drive vehicle sales through consistent follow-up and relationship building. As a Sales Business Development Representative , you will serve as the first point of contact for customers responding to inquiries, internet leads, marketing campaigns, and service-to-sales opportunities.
Call Center Representative - DHA Social Security AdministrationCall Center Representative - DHAIL$40,736–$82,007 / yearExamples of specialized experience include: (1) Working with legal or medical records, documents or benefit/financial accounts which involve applying laws, rules or regulations and written established guidelines and procedures (e.g., basic accounting, accounts payable/receivable); OR (2) Experience conducting face to face and/or telephone interviews to obtain/provide information to resolve problems (e.g., collection agency, telemarketing, customer service, sales, etc.). This involves receiving incoming calls through SSAs National 800 number and conducting interviews to determining the nature of the call or provide information on SSA laws, rules and regulations and Medicare Insurance Programs; obtaining information in order to determine eligibility for programs administered by SSA; and using automation tools to access and update information about claims or potential eligibility.
Customer Service Manager nVeniaCustomer Service ManagerWood Dale, ILThis job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/jobs/13538151 **nVenia** **POSITION DESCRIPTION** **POSITION TITLE:** Customer Service Manager **REPORTS TO:** Vice President of Lifecycle Services **LOCATION:** Wood Dale, IL **DEPARTMENT:** Lifecycle Services **POSITION TYPE:** Regular Full-time **DATE:** June 2026 **FLSA STATUS:** ? This role is responsible for overseeing day-to-day operations of a mid-sized call center environment, developing and coaching a high-performing team, and driving exceptional customer experiences in a complex, engineered-to-order (ETO) manufacturing environment.
NewCall Center Representative Chicago Eye ConsultantsCall Center RepresentativeStickney, IL$19–$21 / hourChicago Eye Consultants is a multi-sub-specialty eye care practice composed of fellowship-trained board-certified ophthalmologists in every subspecialty of ophthalmology. You will be responsible for handling a wide range of inbound and outbound calls, addressing customer inquiries, resolving issues, and promoting our products or services.
Health & Benefits - Call Center Agent Customer Service Representative Support Specialist Remote General Consideration Millennium Trust Company, LLCHealth & Benefits - Call Center Agent Customer Service Representative Support Specialist Remote General ConsiderationOak Brook, ILRemoteThis position is responsible for partnering closely with accountholders calling our contact center to provide valuable support, education, and direction on products like Flexible Spending Accounts (FSA), Healthcare Savings Accounts (HSA), COBRA, and others. The equipment that will be provided are: • Docking station • Headset • Keyboard • Laptop • Monitor • Mouse • Internet speed requirements: • Upload Speed > 20 Mbps • Download Speed > 100 Mbps • Must be able to hardwire an Ethernet cable to the internet modem/router.
NewClaims Call Center Specialist First Chicago Insurance CompanyClaims Call Center SpecialistIL$16–$22 / hourWhether you bring prior insurance experience or a strong customer service background, Warrior Insurance Network (WIN) offers the training, development, and career growth opportunities needed to build a successful future in claims and insurance operations. Support departmental operations by processing tow bills, ordering police reports, mailing claim payments, handling unmatched mail, and completing other administrative tasks.
National Contact Center Manager Pet ButlerNational Contact Center ManagerPlainfield, ILFull timeFocus on annual roadmap, staffing, training, procedures, customer service excellence, attention to calls, emails, leads, all Contact Center activities in ARF, quality assurance, performance metrics, as well as other daily activities. Education and/or Experience High school diploma or general education degree (GED) required; some college course work in Business, Sales, Marketing, Communications or related subject matter preferred.
Call Center Representative A ANDI MEDICAL TRANSPORTATION INC.Call Center Representativepalos hills, ILIn this role, you will take inbound and outbound calls, communicate with customers to identify their needs and provide helpful solutions that ensure they have a great customer service experience with our company. Use best practices in customer service techniques to develop rapport and build relationships with customers.
Call Center Senior Representative _ On-Site _ (bi-lingual Spanish) NTT DATA Group CorpCall Center Senior Representative _ On-Site _ (bi-lingual Spanish)Chicago, IL$30,990–$52,750 / yearNTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. We are one of the world''s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services.
Call Center Senior Representative _ On-Site NTT DATA Services, LLCCall Center Senior Representative _ On-SiteChicago, IL$30,990–$52,750 / yearNTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. We are one of the world''s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services.
Claims Customer Service Representative II (Remote) American Medical AssociationClaims Customer Service Representative II (Remote)Chicago, ILRemote$23.63–$30.83 / hourAn employee's pay within the salary range will be determined by a variety of factors including but not limited to business consideration, geographical location, as well as candidate qualifications, such as skills, education, and experience. AMA Insurance (AMAI) offers life, health and disability insurance at affordable and exclusive rates to help doctors achieve a healthy and secure financial future.
Customer Service Team Lead Goldbelt, Inc.Customer Service Team LeadChicago, Illinois$110,000–$130,000 / yearFull timeThe General Services Administration (GSA) is seeking call center services to support the GSA Office of Fleet Management, offering program assistance and instruction to GSA Fleet Management Federal customers under the GSA Short-Term Rental (STR) Program. Primary work location is 230 South Dearborn Street, Suite 3800, Chicago, IL 60604; however, work may be performed remotely or at an alternate approved location based on government direction or operational needs, up to five days per week.
Restaurant Call Center Agent Paisans PizzeriaRestaurant Call Center AgentBerwyn, IllinoisThe successful candidate will be responsible for answering incoming calls from customers, taking orders, and providing excellent customer service. We are seeking highly motivated and customer-oriented individuals to join our team as a Restaurant Call Center Agent.
Call Center Senior Representative (bi-lingual Spanish) NTT DATA Services, LLCCall Center Senior Representative (bi-lingual Spanish)Chicago, IL$28,356–$45,870 / yearMust remain fully engaged in the role by staying current on all project and team communications, regularly reviewing email and internal updates, and communicating clearly and effectively with all project stakeholders. Remote employees may be required to report onsite at any time for business needs, including but not limited to equipment replacement, equipment repair, retraining, performance remediation, compliance review, or operational requirements.
Call Center Senior Representative NTT DATA Services, LLCCall Center Senior RepresentativeChicago, IL$31,900–$42,546 / yearMust remain fully engaged in the role by staying current on all project and team communications, regularly reviewing email and internal updates, and communicating clearly and effectively with all project stakeholders. Remote employees may be required to report onsite at any time for business needs, including but not limited to equipment replacement, equipment repair, retraining, performance remediation, compliance review, or operational requirements.
NSL -Customer Service Representative I, II, III - Oakbrook Old Second National BankNSL -Customer Service Representative I, II, III - OakbrookOakbrook Terrace, IL$16.85–$21 / hourThe Customer Service Representative positions, levels I, II and III are responsible for providing customer service support to external Freedom Road Financial customers on the telephone. Answer customer questions, take payments if necessary and research customer service problems and inquiries; follow up with customers to resolve concerns or difficulties in prompt manner.
Customer Service Representative II (Remote) American Medical AssociationCustomer Service Representative II (Remote)Chicago, ILRemote$23.63–$30.83 / hourResponds to inbound and written correspondence for all insurance products offered by AMA Insurance, and TPA Business lines in a manner that will retain current certificate holders, increase our customer base and promote AMA membership. This role supports customer experience goals and meets or exceeds expectations for routine and specialized sales, claims, and service support for AMA physician and Third Party Administration (TPA) business lines.
Director of Customer Experience (Home Services) Hueman PE Talent SolutionsDirector of Customer Experience (Home Services)Chicago, ILThe Director of Customer Experience ensures service excellence, operational efficiency, and accountability while building a customer-centric culture aligned with the organization's core principles of quality, service, and integrity. · Experience leading customer service teams at scale, preferably within home services, construction, specialty trades, or other operationally complex service industries.
Customer Service Representative II Goldbelt IncorporatedCustomer Service Representative IIChicago, IL$19.23–$28.85 / hourSummary: The General Services Administration (GSA) is seeking call center services to support the GSA Office of Fleet Management, offering program assistance and instruction to GSA Fleet Management Federal customers under the GSA Short-Term Rental (STR) Program. Primary work location is 230 South Dearborn Street, Suite 3800, Chicago, IL 60604; however, work may be performed remotely or at an alternate approved location based on government direction or operational needs, up to five days per week.
Supervisor - Service Center of Excellence Burroughs Inc.Supervisor - Service Center of ExcellenceElmhurst, ILThrough our North American network of field service professionals and digital support teams, we deliver full lifecycle management for payment and transaction automation, self-service, robotic, and IoT technologies-ensuring our customers experience maximum uptime and performance every day. Serves as the primary escalation point for service issues and supports Field Service Managers by managing day-to-day call operations and service performance, stepping in to de-escalate situations and providing satisfactory resolutions.
Customer Service Representative I Goldbelt IncorporatedCustomer Service Representative IChicago, IL$17.79–$25.97 / hourSummary: The General Services Administration (GSA) is seeking call center services to support the GSA Office of Fleet Management, offering program assistance and instruction to GSA Fleet Management Federal customers under the GSA Short-Term Rental (STR) Program. Primary work location is 230 South Dearborn Street, Suite 3800, Chicago, IL 60604; however, work may be performed remotely or at an alternate approved location based on government direction or operational needs, up to five days per week.
NewCustomer Service Representative I Goldbelt Taku Health ServicesCustomer Service Representative IChicago, IL$17.79–$25.97 / hourThe General Services Administration (GSA) is seeking call center services to support the GSA Office of Fleet Management, offering program assistance and instruction to GSA Fleet Management Federal customers under the GSA Short-Term Rental (STR) Program. Primary work location is 230 South Dearborn Street, Suite 3800, Chicago, IL 60604; however, work may be performed remotely or at an alternate approved location based on government direction or operational needs, up to five days per week.
Call Center Specialist AdventHealthCall Center SpecialistHinsdale, IL$18.51–$29.62 / hourDemonstrated interpersonal, customer relations, and communication skills; remains patient while interacting with consumers and colleagues [Required]. Technological aptitude to master multiple programs and technologies, including CRM, telephony, electronic health records, and other potential systems [Required].
Customer Service Representative III Goldbelt, Inc.Customer Service Representative IIIChicago, Illinois$21.64–$30.29 / hourFull timeThe General Services Administration (GSA) is seeking call center services to support the GSA Office of Fleet Management, offering program assistance and instruction to GSA Fleet Management Federal customers under the GSA Short-Term Rental (STR) Program. Primary work location is 230 South Dearborn Street, Suite 3800, Chicago, IL 60604; however, work may be performed remotely or at an alternate approved location based on government direction or operational needs, up to five days per week.
Customer Service Representative I, II, III - Oakbrook Old Second Bancorp IncCustomer Service Representative I, II, III - OakbrookOakbrook Terrace, IL$16.85–$21 / hourAdditional Responsibilities/Focus of Customer Service Representative (Level 2): Administer the customer service inbox; respond to customers directly or forward emails to other departments or staff members in timely manner. Answer customer questions, take payments if necessary and research customer service problems and inquiries; follow up with customers to resolve concerns or difficulties in prompt manner.
Customer Service Representative Mintex IncCustomer Service RepresentativeChicago, ILJob Responsibilities: Understand and meet performance metrics: Demonstrate a strong understanding of call center Key Performance Indicators (KPIs), including but not limited to call volume, call quality, average handle time, response time, first call resolution, and customer satisfaction, and consistently meet or exceed daily, weekly, and monthly targets. Candidates approved for remote work must meet the following additional requirements to ensure productivity, data security, and a professional work environment: Secure and private workspace free from noise, distractions, and interruptions during working hours.
Customer Service Representative Roto-Rooter Group IncCustomer Service RepresentativeLombard, IL$17–$19 / hourFounded in 1935, Roto-Rooter is North America''s largest plumbing, drain cleaning, and water cleanup services provider. Obtain key information from the customer while expressing empathy, a sense of urgency and confidence that they called the right company and we will solve their plumbing problems.
NewCustomer Service Representative Roto-Rooter Services CompanyCustomer Service RepresentativeLombard, Illinois$17–$19 / hourFounded in 1935, Roto-Rooter is North America's largest plumbing, drain cleaning, and water cleanup services provider. Obtain key information from the customer while expressing empathy, a sense of urgency and confidence that they called the right company and we will solve their plumbing problems.
Bilingual Call Center Rep Lead Opus GroupBilingual Call Center Rep LeadLombard, ILTwo to four (2-4) years' experience in a Call Center/Customer Service environment required; previous lead experience preferred. EDUCATION AND WORK EXPERIENCE: High School Diploma or equivalent; some college preferred.