144 Results for

Telephone Interviewer Jobs in International, WA

Jobs

New!

Alexandria, VA1 day ago

Rockville, MD11 days ago

$20.03–$22.94 Per Hour

The PATH study collects information on tobacco and nicotine use, and examines the short- and long-term health effects of such use on people in the U.S. The PATH Study employs a multi-mode approach to data collection that includes web and in-person data collection. Any offer of employment may be contingent upon receipt of acceptable results from a post-offer background screening, if required for the specific position, which may include, for example, identity verification, employment history, motor vehicle driving record history, and criminal or sexual offender records history.

New!

North Englewood, MD3 days ago

$19.57–$19.57 Per Hour
Temporary

Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). California Pay Equity: For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.

New!

Rockville, MD1 day ago

Full-time

We’re looking for Call Center Representative to be the vital link between our service department and our valued customers! Experience in a call center or customer service role (automotive experience is a plus!).

Chantilly, VA30+ days ago

The Customer Service Supervisor oversees a team of Customer Service Representatives (CSR) that provide front-line support for the Veterans Experience Office's White House VA Hotline contact center. In this role, you will provide coaching and leadership, answer escalated inquiries, refer customers directly to other VA hotlines, and perform intake for the VA's complaint management program.

Annapolis Junction, MD30 days ago

Full-time

Assist members with account management tasks, including updating contact information, processing membership renewals, and resolving billing issues. Key Responsibilities of the Call Center Representative:Serve as the first point of contact for members, handling inbound and outbound calls, emails, and chat inquiries.

New!

Washington, DC2 days ago

The ideal candidate will bring at least five years of experience managing an entire call center operation and will demonstrate strong operational discipline, people leadership, and data-driven decision-making. • Provide end-to-end operational leadership for the call center, including staffing, scheduling, performance management, and service delivery.

New!

McLean, Virginia1 day ago

Remote

$3–$5 Per Hour

This may involve processing Move-Ins, Move-Outs, submitting resident refunds, submitting Friends & Family requests, monitoring APIM activity, collecting supporting paperwork, and having an in-depth knowledge of the billing process so that the Resident Billing Call Center Agent can serve as the Resident Billing subject matter expert (SME) and examine supporting documentation and determine if it’s sufficient for processing. Account research and documentation: When necessary, work with community leaders to collect & maintain paperwork electronically, ensure paperwork is accurate and complete to comply with internal audit controls, access billing systems to review resident accounts as necessary, research and explain charges, process payment information and document call details accurately.

Annapolis Junction, MD29 days ago

Full-time

Key Responsibilities of the Outbound Call Center Representative:Make outbound calls to existing (and occasionally potential) customers to inform them about the status of their products or services. In this position, you will connect with current and potential customers, provide exceptional service, and contribute to our company's growth by promoting products and services.

Quantico, VA14 days ago

$17–$19 Per Hour

The Call Center Operations Supervisor leads a shift or operational team supporting WWCC live-answer operations, outreach execution, social media monitoring, quality control, escalation, and documentation discipline. Struction Solutions is a Service-Disabled Veteran-Owned Small Business leading a team supporting the U.S. Marine Corps Sergeant Merlin German Wounded Warrior Call Center Outreach and Resource Support Services.

New!

Baltimore, MDToday

$20–$21.59 Per Hour

At MECU, we prioritize the well-being and growth of our employees by offering a comprehensive benefits package that includes but not limited to: Medical, Dental, and Vision Coverage: Plans are available for both employees and their families to ensure comprehensive health coverage. While performing the duties of this position, the successful candidate is regularly required to sit; use hands and fingers to handle objects, tools, keyboards or controls; talk and hear.

Rockville, MD23 days ago

For over 25 years, we have connected thousands of consultants with meaningful roles through a personal, communication-driven approach, partnering with a diverse client base to build high-performing teams and create lasting impact. We are seeking customer-focused professionals to join a high-volume Support Center responsible for assisting investors, registered representatives, and other financial industry professionals.

Bethesda, MD30+ days ago

In this role, you'll be responsible for running the day-to-day IT support operation and leading the staff who handle user requests in the administration of telephone support and related services across all institutes of the NIH research community ensuring flawless, life-critical communication every hour of every day. Run the day-to-day IT support operations of the NIH Call Center, ensuring seamless administration of telephone support and related services across all NIH institutes.

New!

Washington, DC2 days ago

$52,000–$94,000 Per Year

Conduct comprehensive assessments of participant needs across Employee Assistance Program (EAP) and work-life domains, including childcare, parenting, eldercare, education, legal, financial, employment assistance, emotional well-being, relationships, communication, health and wellness, and short-term problem resolution. This program provides a broad array of information, resources, education, referrals, and counseling to about 4.7 million participants which includes military service members, their families, and eligible civilians at locations worldwide.

Bethesda, MD30+ days ago

In this role, you'll serve as the first point of contact for incoming communications—managing high-volume calls and ensuring timely, accurate handling of both emergency and non-emergency requests in accordance with established protocols. We are seeking dedicated Call Center Operators to support emergency communication services for the National Institutes of Health (NIH) Call Center at the Center for Information Technology (CIT) in Bethesda, MD.

Bethesda, MD30+ days ago

In this role, you'll serve as the first point of contact for incoming communications managing high-volume calls and ensuring timely, accurate handling of both emergency and non-emergency requests in accordance with established protocols. We are seeking dedicated Call Center Operators to support emergency communication services for the National Institutes of Health (NIH) Call Center at the Center for Information Technology (CIT) in Bethesda, MD.

Baltimore, MD30+ days ago

$16–$19.61 Per Hour

We seek service-oriented professionals that will be champions for our members, treat everyone with respect find ways to assist our members/co-workers and help our community be a better place to live. At MECU, we prioritize the well-being and growth of our employees by offering a comprehensive benefits package that includes but not limited to: Medical, Dental, and Vision Coverage: Plans are available for both employees and their families to ensure comprehensive health coverage.

Bethesda, MD30+ days ago

In this role, you'll serve as the frontline supervisor and technical escalation point for IT support operations—ensuring your team delivers accurate, timely, and protocol-driven service across every shift. Are you an experienced call center professional ready to step into a leadership role where your expertise directly supports life-critical communications?

washington, DC30+ days ago

$80,000–$110,000 Per Year

ActioNet is a CMMI-DEV Level 4, CMMI-SVC Level 4, ISO 20000, ISO 27001, ISO 9001, HDI-certified, woman-owned IT Solutions Provider with strong qualifications and expertise in Agile Software Engineering, Cloud Solutions, Cyber Security and IT Managed Services. Ensures that projects adhere to ActioNet's Quality Management System, including ActioNet tools and industry best practices, and that adequate status reporting, reviews, and other control tools are employed to keep projects on track and customers fully informed of status.

Catonsville, MD30+ days ago

Provides comprehensive support across various campus services, utilizing technical platforms such as Banner SIS, Element451 CRM, queue management systems, and the TDX knowledge base to enhance service delivery, including but not limited to admissions, financial aid, registration, and student accounts. Proficiency in using student or organizational information systems for accessing and updating student records, customer relationship management (CRM) tools for tracking student engagement and outreach, queue management systems for managing student service flow, and knowledge base platforms for providing accurate and timely information to students.

Arlington, VA30+ days ago

About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions.

New!

Arlington, VA2 days ago

If you are a data-driven leader with deep call center expertise, a passion for coaching high-performing teams, and experience in regulated financial services environments, this is your opportunity to make a meaningful impact. Navy Mutual is seeking a strategic and hands-on Manager of Customer Service to lead and elevate our Member experience across our life insurance and annuity business.

Arlington, VA30+ days ago

The Customer Service Specialist provides frontline support to residents and stakeholders by handling high volumes of service requests, resolving inquiries, and coordinating responses across multiple departments. The position operates in a fast-paced environment and requires strong communication, problem-solving, and multitasking skills to ensure timely and effective resolution of customer needs.

Rockville, Maryland30+ days ago

$23–$25 Per Hour

This is a high-volume, fast-paced environment where representatives provide detailed support related to benefits, claims, eligibility, and participant inquiries. They are known for a highly process-driven environment focused on delivering an exceptional participant experience through professionalism, accuracy, and empathy.

Baltimore, MD30+ days ago

Identify, understand, and resolve customer inquiries efficiently and accurately using appropriate tools and resources (e.g., CRM and Knowledge Management systems). The ideal candidate will have strong communication skills, be comfortable navigating multiple systems, and demonstrate empathy and professionalism in every customer interaction.

Vienna, VA30+ days ago

This role ensures that Customer Service Representatives (CSRs), supervisors, and support staff are fully trained to deliver accurate, consistent, and high-quality customer service across all communication channels, while complying with DOL policies, federal regulations, and contract requirements. The Training Manager is responsible for designing, developing, implementing, and managing the comprehensive training program for all contact center personnel supporting the DOL National Contact Center (NCC).

Bethesda - Remote, MD30+ days ago

Remote

$17–$18 Per Hour

The Service Center Representative expedites the claims process and provides detailed claim notes on all calls; as well as resolves issues and directs calls to an appropriate escalation path as needed. Job Description Essential Functions Duties and Responsibilities Acts as primary liaison with callers; follows client specifications in assisting with questions and solving problems related to the claims process and servicing processes.

Vienna, VA30+ days ago

The QA Manager is responsible for developing, implementing, and managing the Quality Assurance and Quality Improvement Program for the DOL National Contact Center (NCC). Support training & coaching: Work with operations and training teams to address skill gaps and improve performance.

Falls Church, Virginia29 days ago

Kastle Operations Call Center (OC) Operators are responsible for responding to alarm activations, placing outbound calls to clients to inform them of security related events; monitoring and analyzing video for security incidents, assisting clients with building and elevator access security, assisting with special projects and performing administrative functions as required. Kastle Systems is the premier provider of property technology solutions, with a track record of introducing innovative technologies to serve over 460M square feet of real estate globally.

Baltimore, MD15 days ago

Offers the following Loan Protection products to every qualified member: Credit Life & Disability, Guaranteed Asset Protection (GAP), Extended Warranty Protection (EWP) and TruStage Auto Insurance. • The Call Center Sales Representative’s success is measured by the individual’s ability to achieve key phone performance metrics including schedule adherence, call monitors and member survey results.

Washington, DC30+ days ago

A Site Manager in a contact center, often synonymous with a Call Center Manager, is responsible for overseeing the day-to-day operations of a contact center, including managing staff, setting and monitoring performance targets, ensuring operational efficiency and effectiveness, and maintaining excellent customer service. ITCON Services is looking for a bright, motivated Site Manager - Contact Center with FMCSA (Federal Motor Carrier Safety Administration) experience to join our team.

Falls Church, VA17 days ago

The Administrative Coordinator-Call Center candidate's duties include but are not limited to the following: Will respond to a high volume of phone calls, emails and support tickets and will provide support with inquiries from medical examiners and commercial drivers. Verifying provider credentials to onboard new medical providers for compliancy.

Greenbelt, Maryland30+ days ago

$18–$33.08 Per Hour

Excellent interpersonal skills and ability to work effectively with physicians, co-workers, other departments and patients of all ages, and from across a broad range of cultural and social economic backgrounds. The Call Center Representative's responsibility is to handle inbound and/or outbound calls, provide exceptional customer service, and resolve inquiries efficiently.

New!

Manassas, Virginia4 days ago

Are you ready to lead a dynamic team in a high-energy Sales Call Center, where every appointment set paves the way for exceptional customer experiences? If you're ready to lead our Sales Call Center and play a key role in driving performance and delivering outstanding customer experiences, we want to hear from you.

Clarksville, MD26 days ago

Employee Polygraph Protection Act (EPPA): https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppac.pdf. The position also serves as the first point of contact for guests arriving at the dealership, greeting customers, checking them in for their appointments, and ensuring they are directed to the appropriate department.

Kensington, MD30 days ago

Member Assistance - Communicates with members in a courteous, professional and pleasant manner at all times; through various eServices including but not limited to video, secure message, email, chat and phone. Complete various operational tasks including but not limited to online account opening, loan applications, payment processing and bill pay activities.

Baltimore, Maryland7 days ago

Mercy Medical Center is honored to be recognized by Newsweek as one of America's Most Trustworthy Companies for three consecutive years (2023–2025) and as one of America's Greatest Workplaces for Women in 2025. Responsibilities: The Call Center Operator (Practice Communications Coordinator) will be the initial point of contact for all patients and this interaction will function as a key component to the overall patient experience.

Leesburg, VA30+ days ago

$18–$28 Per Hour

We are seeking dedicated Call Center Operators / Dispatchers to provide emergency communication services, including receiving, prioritizing, and dispatching emergency and non-emergency calls for fire, rescue, and other public safety services. We will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization.

Vienna, VA30+ days ago

The Technical Lead is responsible for the overall technical architecture, implementation, operation, and maintenance of all contact center systems and infrastructure supporting the DOL National Contact Center (NCC). Lead technical architecture: Design and oversee all contact center systems (telephony, CRM, IVR, network).

Vienna, VA30+ days ago

The Operations Manager is responsible for the day-to-day management and execution of contact center operations supporting the DOL NCC, including OPA (front door) and agency-specific service lines (OSHA, ETA, WHD, etc.). Manage daily operations: Oversee real-time contact center activities across OPA and agency lines (calls, email, chat).

New!

Rockville, MD2 days ago

In this role, you'll be the first point of contact for participants, spouses, attorneys, and representatives—delivering clear, empathetic, and accurate support via phone, email, and written correspondence. This is a high-volume inbound call environment, ideal for individuals who thrive on helping others, communicating clearly, and maintaining attention to detail in a fast-paced setting.

Ellicott City, MD30+ days ago

Full-time

We are professional, agile, innovative and our goal is to deliver quality comprehensive care tailored to specific patient needs with the intent to improve overall health, quality of life, and increase life span through immaculate oral health. The successful candidates will be responsible for answering incoming customer calls, utilizing company policies to solve customer issues and directing calls to the managerial team when necessary.

Bethesda, MD27 days ago

Remote

Contractor

Analytical and interpretive skills Strong organizational Skills Good interpersonal skills Ability to multitask in a fast-paced environment Ability to support multiple clients across communication channels and utilize multiple systems simultaneously Ability to work in a team environment and/or independently. The Service Center Representative expedites the claims process and provides detailed claim notes on all calls; as well as resolves issues and directs calls to an appropriate escalation path as needed.

Tysons, Virginia30+ days ago

$24–$25 Per Hour

Provide inbound phone and online support during core business hours, maintaining availability during assigned shifts. This role supports consumers by guiding them through the dispute resolution process, answering questions, and ensuring proper documentation is collected to move claims forward.

Bethesda, MD30+ days ago

$40,000–$44,000

Be familiarity with DOD, Federal, State, non-profit healthcare systems and other related organizations, to include, DoD Tri-Service Military Healthcare Systems, TRICARE purchased care system, Medicare, Medicaid, VA, Public Health Department, and Regional and local support services. Call Center Agents will be responsible for coordinating healthcare appointments for primary care and specialty care medical services via incoming and outgoing phone calls for (13) Military Treatment Facilities within the National Capital Region.

New!

Washington, DC2 days ago

Troubleshoot and resolve user incidents using system tools including, but not limited to with the Microsoft operating system, Active Directory, Microsoft Office Suite, iPhone, Citrix, VPN, 2 Factor Authentication, remote tools and all OPM owned COTS and GOTS products. Call Answer Rate ( CR) 91.5% Dropped Call Rate ( DCR) 8.5% First Call Resolution ( FCR) 70% FCR for O365 70% Password Reset 85% Perform tasks provided in the Incident Management Plan to resolve incidents and requests.

Vienna, VA30+ days ago

This role ensures delivery of 24/7 automated customer service capabilities, including IVR, voice recognition, and text-to-speech systems, enabling efficient self-service (Tier 0) and seamless integration with live agent support. The Genesys IVR Administrator is responsible for the design, development, configuration, implementation, and maintenance of Interactive Voice Response (IVR) and voice automation solutions within the DOL National Contact Center (NCC).

New!

Baltimore, MD2 days ago

Required: A minimum of 2 years of customer service experience, medical office preferred* Preferred: Previous call center experienceAlso, all customer service, medical call center, or medical office experience is direct credit - 1 year is 1 year, no more 6 months. MAJOR DUTIES AND RESPONSIBILITIES:Communication* Receive inbound contacts (calls, emails, faxes, etc.) from patients and physicians requesting services.* Answers calls in a timely manner to assist with maintaining a high level of quality service.*

Quantico, VA14 days ago

$18–$19 Per Hour

The Satellite Contact Center Task Lead serves as the single point of contact for technical oversight, administration, staffing coordination, and Government interface support at the Camp Lejeune or Camp Pendleton satellite Contact Center. Struction Solutions is a Service-Disabled Veteran-Owned Small Business leading a team supporting the U.S. Marine Corps Sergeant Merlin German Wounded Warrior Call Center Outreach and Resource Support Services.

Manassas, Virginia30+ days ago

Once completed, the project will include three toll-free general-purpose lanes in each direction and two express lanes in each direction with a state-of-the-art open-road electronic toll collection system. In 2016, the Commonwealth of Virginia selected a Cintra-led consortium to finance, design, build, operate and maintain the express lanes on Interstate 66 Outside the Beltway.

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Telephone Interviewer Jobs in International, WA

Plant Specialist & Customer Service Coordinator Davron LLC

PATH 3.0 – Screening Field Interviewer Westat

Customer Service Representative, Member Svc Call Center Jobs in USA, MD, Hyattsville | Rose International Job Rose International

Customer Service / Call Center Representative DARCARS Automotive Group

Call Center Customer Service Supervisor, MD SC VA UT WV TN(VE260406921VA) The Bowen Group - VEOCC

Call Center Representative BrightKey, Inc

Customer Service Center (CSC) Operations Manager - Tolling Operations WSP

Resident Billing Call Center Agent Sunrise Senior Living

Outbound Call Center Representative BrightKey, Inc

Call Center Operations / Shift Lead STRUCTION SOLUTIONS

Account Service Representative I/II (Call Center) - Inbound (162ASR1/162ASR2) Municipal Employees Credit Union of Baltimore, Inc.

Call Center Agent ConsultNet

Call Center Supervisor ITCON Services

Call Center Licensed Triage Consultant II - DC Leidos

Call Center Operator - Overnights ITCON Services

Call Center Operator ITCON Services

Account Service Representative (Call Center) - Outbound Part-Time Municipal Employees Credit Union of Baltimore, Inc.

Call Center Lead Operator ITCON Services

Call Center Manager ActioNet Inc

Virtual Service Representative (Call Center, on site) - Part Time Community College of Baltimore County

Customer Service Representative - Call Center Transdev North America Inc

Manager, Customer Service Navy Mutual

Customer Service Specialist (Future Contract Opportunity) Talentwise LLC

Call Center Representative Addison Group

Contact Center Customer Service Representative ITCON Services

Call Center Training Manager ITCON Services

SGS-Service Center Representative eTeam Inc.

Call Center QA Manager ITCON Services

OC Call Center Operator I (FT) Kastle Systems

Call Center Sales Representative Municipal Employees Credit Union of Baltimore, Inc.

Site Manager - Contact Center ITCON Services

Call Center Administrative Assistant Quadrant Inc

Call Center Coordinator Prism Vision Group

Sales Call Center Supervisor F.H. Furr

Receptionist/Appointment Coordinator Call Center Jim Coleman Honda

Call Center Hybrid Position - Digital Member Support Rep Signal Financial Federal Credit Union

Call Center Operator - Healthcare Mercy Medical Center

Call Center Operators/ Dispatchers Qwalifize LLC

Call Center Technical Lead ITCON Services

Call Center Operations Manager ITCON Services

Call Center Representative LATITUDE

Call Center Operator Laurel Dental Office

SGS-Service Center Representative Apidel Technologies

Bilingual Call Center Representative Addison Group

Call Center Agents (Bethesda,MD) Ivyhill Technologies LLC

Call Center Representative (Tier 1) E-talentnetwork

Call Center Genesys Administrator ITCON Services

Customer Service Representative Chase Brexton Health Care

Satellite Contact Center Task Lead / Site Coordinator STRUCTION SOLUTIONS

Customer Service Supervisor I-66 EXPRESS MOBILITY PARTNERS LLC

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