NewSupervisor - Telephone Survey and Support Operations (TSSO) NORC at the University of ChicagoSupervisor - Telephone Survey and Support Operations (TSSO)Wichita, Kansas$21.15–$25.65 / hourPart timeTSSO is primarily responsible for screening and interviewing respondents over the telephone, but the department also prompts respondents by telephone, locates respondents, codes and enters data from survey responses, manages hard copy documents, mails survey materials and performs receipt control operations. Serve as a role model to staff by providing on-site training, coaching, and support while consistently contributing to a positive work environment by being approachable and congenial in a high operational tempo environment.
Join the NORC TSSO Talent Community NORC at the University of ChicagoJoin the NORC TSSO Talent CommunityWichita, KansasPart timeWe're seeking dedicated individuals for upcoming Customer Service positions, internally known as Telephone Interviewers. Explore future Customer Service opportunities with NORC's TSSO team – join the TSSO Talent Community!
Virtual Call Center Agent - Bilingual (Spanish/English) Dynata LLCVirtual Call Center Agent - Bilingual (Spanish/English)KSRemoteWe are looking for talented bilingual call center survey agents to perform outbound surveys from home with respondents and accurately record their answers in both Spanish and English. NOT QUALIFIED: corded jack type, any gaming headset (usb or not), Wireless/Bluetooth, True wireless Mono or Stereo type of headset.
Virtual Call Center Agent Dynata LLCVirtual Call Center AgentKSRemoteWe are looking for talented call center survey agents to perform outbound surveys from home with respondents and accurately record their answers. NOT QUALIFIED: corded jack type, any gaming headset (usb or not), Wireless/Bluetooth, True wireless Mono or Stereo type of headset.
Call Center Rep Lead The University of Kansas Health SystemCall Center Rep LeadKansas City, KSPosition Summary / Career Interest: Ensures that Call Center Representatives are responding appropriately and in a timely manner to all communication methods including faxed referrals, group voice mail messages, individual voice mail, individual and group e-mail, Internet request for callbacks, and returned mail; ensures all of these transactions are documented in Call Center software; ensures that Call Center Representatives complete their assigned daily tasks. • Ensures that Call Center Representatives performed outbound class reminder calls unless calls are being made by Voice Blast reminder system • Assists Supervisor in ensuring that Call Center Representatives follow the hospital policies and procedures as well as department policies, procedures and protocols.
Remote Customer Service Representative (Call Center) | Work From Home | Kansas Residents Only Berlin-Wheeler, Inc.Remote Customer Service Representative (Call Center) | Work From Home | Kansas Residents OnlyTopeka, KSRemoteIf you're looking for a remote customer service position where your work directly supports individuals accessing healthcare services nationwide, we'd love to hear from you. Every call helps someone access essential healthcare services, making this a meaningful role with real impact.
Call Center Shift Supervisor The University of Kansas Health SystemCall Center Shift SupervisorOlathe, KSResponsible for the preparation and reconciliation of reports daily, weekly, and monthly of Call Center Shift statistics, Emergency Code Activation Logs, Call Center Rep statistics, EBS reports, Backup Emergency Code Activation Logs, On Call Change Logs, Call Quality, Operator Log in/Out reports, Shift Reports, and/or other reporting as needed to ensure all work is being completed and documented correctly. Responsible for managing a core group of team members and conducting bi-weekly meetings with core team members; performs call monitoring each shift staff member weekly, provides monthly call monitoring quality scores to Call Center Representatives, and documenting results; manages team members time off requests and overtime requirements.
Call Center Representative Job Openings (WICHITA, KS, USA) MCI CareersCall Center Representative Job Openings (WICHITA, KS, USA)Wichita, KansasMCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
Call Center Representative Job Openings (WICHITA, KS, USA) MCICall Center Representative Job Openings (WICHITA, KS, USA)Wichita, KSMCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
Collections Specialist (Call Center) - Full-Time - Topeka, KS - Paid Training & Bonuses Berlin-Wheeler, Inc.Collections Specialist (Call Center) - Full-Time - Topeka, KS - Paid Training & BonusesTopeka, KSJoin our team as a Collections Specialist and become part of a professional call center environment focused on helping consumers resolve outstanding debts while delivering exceptional results for our clients. As a Collections Specialist, you'll use communication, negotiation, and problem-solving skills to help consumers identify realistic repayment solutions.
Call Center Representative Job Openings (WICHITA, KS, USA) MCI LCCall Center Representative Job Openings (WICHITA, KS, USA)Wichita, KSMCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. POSITION RESPONSIBILITIES Key Responsibilities: • Manage high-volume inbound and outbound calls as a Call Center Representative in Wichita • Provide accurate, timely information on products, services, accounts, and billing • Resolve customer concerns and escalate complex cases when required • Achieve call center performance targets, including QA scores, resolution time, and customer satisfaction • Accurately document all customer interactions in the CRM system • Follow call scripts, compliance requirements, and all call center procedures • Identify cross-sell or upsell opportunities when appropriate • Maintain a professional, empathetic approach with every customer.
Call Center Patient Service Representative Heartland Community Health CenterCall Center Patient Service RepresentativeLawrence, KS$19–$25 / hourHigh school diploma or equivalent required; additional education or certification in healthcare administration or a related field preferred. This role will require the ability to handle difficult situations and calm distressed patients to ensure a safe and supportive atmosphere.
Customer Care Supervisor (Call Center Supervisor) Equity BankCustomer Care Supervisor (Call Center Supervisor)Wichita, KSWith a team of best-in-class customer service experts, you will help to build and expand on client relationships, deliver the banking products and services that meet the unique and individual needs of clients, and create and uphold an atmosphere of superior experience and service. Equity Bank is a full-service $8 billion community bank based in Wichita, Kansas, with 85 bank offices throughout Kansas, Missouri, Arkansas, Nebraska, and Oklahoma.
Child Support Specialist - Customer Service Call Center YoungWilliams Child Support ServicesChild Support Specialist - Customer Service Call CenterTopeka, KSResponds to incoming calls from employers, customers, and child support staff from other states regarding child support cases. The specialist interviews customers by telephone and in person to determine service needs and to identify the next step needed in the case management process.
Customer Care Associate - Medicaid Call Center (Remote) Conduent IncCustomer Care Associate - Medicaid Call Center (Remote)KSRemote$16.25–$16.75 / hourThrough our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time.
Call Center Nurse Consultant The University of Kansas Health SystemCall Center Nurse ConsultantOverland Park, KansasLicensed Registered Nurse (LRN) - Single State - State Board of Nursing Must have current active multistate state Register Nurse (RN) license in good standing in state in which you live OR active single state RN license in good standing in the state you will be working with proof of application of a multistate RN license in the state in which you live. Position Summary / Career Interest: The Call Center Nurse Consultant is responsible for being a clinical resource over the phone to people calling from the health care system or community who have questions while seeking care, including by not limited to, nurse triage, prescription refills, and closing gaps in care.
NewCustomer Service Rep Pyramid, IncCustomer Service RepOverland Park, KSFull timeYou will provide outstanding service to cardholders over the phone by accessing cardholder accounts, implementing requested changes to existing accounts and performing account maintenance activities, interpreting and communicating account activity and transactions, troubleshooting, and problem-solving, and other similar duties as assigned. No Interview // Direct Hire Extra Bonus of $150 after completing 90 days at job Minimum Qualifications: Basic computer proficiency to include data entry, word processing (Word), and email (Outlook).
Assistant Store Manager AT&T IncAssistant Store ManagerLeavenworth, KS$47,500–$71,300 / yearLearn more about our approach to privacy at att.com/privacy ." data-abt="Continue without changes" data-mpt="Manage your preferences" data-xb="False" data-rb="True" data-rbt="Opt out" data-ulc="" data-gpc="False" data-ot-config="False">. With your retail knowledge and leadership abilities, you'll help oversee store operations, manage and develop a team and ensure AT&T customers experience our best-in-class services, entertainment and technology.
Technical Call Center Agent-Bilingual-French PSG Panasonic Connect North America Professional ServicesTechnical Call Center Agent-Bilingual-FrenchLeawood, Kansas$17–$20 / hourHealth Management and Wellbeing Programs – EAP, virtual health management (Teledoc), Lifestyle program, Diabetes Management (Livongo), Mindful by Blue KC, and A Healthier You program. Overview: Our team of Call Center Agents are responsible for responding to incoming Help Desk inquiries from existing customers through phone, email, and chat.
Technical Call Center Agent-Bilingual-French Panasonic Corporation of North AmericaTechnical Call Center Agent-Bilingual-FrenchLeawood, KS$17–$20 / hourResponsibilities Essential Job Functions: Taking inbound technical support and customer service inquiries from our customers through phone/email/chat or other similar avenues Thoroughly troubleshooting a wide variety of topics related to Clearview product Creating and resolving tickets for support Supporting fellow agents with any questions, they are unable to resolve Placing outbound calls to customers to provide updates and follow-up Executing on special projects as needed Requirements: Available to work anytime between the hours of 8am-9pm M-F, and 8am-6pm S-S. Paid Time-Off Benefits - PTO, holidays, and volunteering (company sponsored events) Health Management and Wellbeing Programs - EAP, virtual health management (Teledoc), Lifestyle program, Diabetes Management (Livongo), Mindful by Blue KC, and A Healthier You program.
Call Center Representative GraceMed Health ClinicCall Center RepresentativeWichita, KSJob Title: Call Center Representative Classification: Non-Exempt, Full-time Reporting Relationship: Reports to the Director of Quality Assurance Supervision Responsibilities: No Essential Role: Provides critical first contact between patients and GraceMed Health Clinic, Inc. by scheduling patients for appointments for both dental and medical departments. Duties & Responsibilities: Screens and routes patient calls efficiently and ensures accurate registration, appointment scheduling, and follow-up appointment scheduling into database.
Pharmacy Technician II - Retail Pharmacy Call Center The University of Kansas Health SystemPharmacy Technician II - Retail Pharmacy Call CenterLenexa, KansasDistributes medications and stock items: Applies expert knowledge of dispensing and point of sale workflows, and uses safety protocols to ensure precise, efficient, and reliable dispensing of prescriptions. Call Center Pharmacy Technicians assist patients and other pharmacy customers by answering inbound calls, providing support, and helping coordinate care.
Call Center - Dog Daycare and Boarding Digs Dog CareCall Center - Dog Daycare and BoardingManhattan, KS$13–$13You will be the first point of contact for current and prospective clients, handling phone calls, emails, and online inquiries to schedule and manage daycare, boarding, grooming, and training reservations. Digs Dog Care provides fun, top-notch doggy daycare, boarding, grooming, and training services.