Call Center & Customer Service - Join our WPG Talent Community The WorkPlace GroupCall Center & Customer Service - Join our WPG Talent CommunityNew JerseyCommon Job Titles : We frequently fill positions such as Customer Service Representative, Technical Support Specialist, Call Center Manager, Sales Representative, and more. Exclusive Opportunities : As a leading Recruitment Process Outsourcing (RPO) and Executive Search provider, we know about job openings before they become public.
NewCall Center Service Associate Integrated Resources, IncCall Center Service AssociateNewark, New JerseyContractorThis is Direct Hire with our ClientJob DescriptionSkills Required:3+ years in a large call center with excellent customer service skillsBilingual in Spanish/English is a major plusSome experience in a call center or customer service role within the health insurance industry required. Initiate investigation process based on the nature of the inquiry (claim, member information, benefits, enrollment, appeals, etc.).Utilize available resources to quickly and efficiently resolve or redirect inquiries in accordance with prescribed departmental process.
NeweService Call Center Asscociate Integrated Resources, InceService Call Center AsscociateNewark, New JerseyContractorThis is Direct Hire with our ClientJob DescriptionSkills Required:3+ years in a large call center with excellent customer service skillsBilingual in Spanish/English is a major plusSome experience in a call center or customer service role within the health insurance industry required. Core Individual Contributor Competencies: Personal and professional attributes critical to successful performance for IndividualContributors: Customer Focus, Accountable, Learn, CommunicateQualificationsEducation/Experience:High school degree or equivalent required.
Rural Care Call Center Manager Deborah Heart and Lung CenterRural Care Call Center ManagerBrowns Mills, NJCollaborates with clinical departments, referring physicians, outreach partners, and Information Systems to ensure operational efficiency, access to care, and exceptional customer service for rural and specialty patient populations. Oversees staff scheduling, workflow management, patient access coordination, referral management, and provider communication to ensure timely and efficient patient services.
Director, Customer Service The New York Racing Association Inc.Director, Customer ServiceNYResponsible for managing non-technical customer service activities such as delivering in-person customer service, operating customer service desks, and providing general customer support. Summary of Physical Requirements and Work Environment: The Director, Customer Service role is primarily sedentary and performed in an office or office-like environment with no special physical demands required.
NewSenior Call Center & Customer Service Supervisor Suffolk County Water AuthoritySenior Call Center & Customer Service SupervisorNew York, NY$73,000–$85,000 / yearA municipal water service authority in New York is looking for a Call Center Supervisor to lead operations and ensure exceptional customer service. The ideal candidate will have at least 5 years of experience in customer service, with a minimum of 2 years in a supervisory role.
Call Center Representative - English & Spanish (Remote) Stratford Solutions Inc.Call Center Representative - English & Spanish (Remote)New York, NYRemoteSuccess in this position means delivering service with integrity, building customer rapport, and creating a positive experience for every caller. In this role, you will provide high-quality, accurate, and professional responses to customer inquiries while adhering to regulatory and compliance guidelines.
Call Center Representative -(Remote) Stratford Solutions Inc.Call Center Representative -(Remote)New York, NYRemoteSuccess in this position means delivering service with integrity, building customer rapport, and creating a positive experience for every caller. In this role, you will provide high-quality, accurate, and professional responses to customer inquiries while adhering to regulatory and compliance guidelines.
NewCall Center Agent - English (Remote) Stratford Solutions Inc.Call Center Agent - English (Remote)New York, NYRemoteSuccess in this position means delivering service with integrity, building customer rapport, and creating a positive experience for every caller. In this role, you will provide high-quality, accurate, and professional responses to customer inquiries while adhering to regulatory and compliance guidelines.
Supervisor - Call Center MMC GroupSupervisor - Call CenterNew York, NY$36,000–$42,000 / yearAssist Tier 1 or Tier 2 CCRs in responding to customer inquiries regarding the insurance affordability programs, Advanced Premium Tax Credits (APTCs), modified adjusted gross income (MAGI), qualified health plans (QHPs), and managed care program, community resources, and options for client inquiry resolution programs. Assist with the development and implementation of procedures pertinent to the effective and efficient operation of the Call Center, and assist with establishing performance goals and measurements for Tier 1 or Tier 2 CCRs.
NewCall Center - Customer Service Rep A. J. Perri Plumbing, Heating, CoolingCall Center - Customer Service RepEatontown, New Jersey$20–$22 / hourFull timeAJ Perri, part of the ARS/Rescue Rooter family of brands, is a trusted leader in residential HVAC and plumbing services throughout New Jersey. If you thrive in a fast-paced environment and take pride in delivering outstanding customer experiences, we’d love to meet you.
Call Center Customer Service Rep American Residential Services LLCCall Center Customer Service RepTinton Falls, NJ$20–$22 / hourSchedule service appointments with efficiency and accuracy• Listen actively and respond with empathy and professionalism• Manage multi-line phones and computers systems in a fast-paced environment• Support team goals while hitting your daily KPIs while maintaining a customer-first mindsetThis is an in-office position - not remote - within a collaborative, team-driven environment. Customer Service Representative - In OfficeAJ Perri, part of the ARS/Rescue Rooter family of brands, is a trusted leader in residential HVAC and plumbing services throughout New Jersey.
Call Center Supervisor (On-Site) Walter DanleyCall Center Supervisor (On-Site)Monroe, New JerseyFull timeThis onsite role provides coaching, performance management, workforce oversight, and escalated customer support, while partnering closely with Dispatch, General Managers, Sales Leadership, and Operations teams to drive booking performance, lead conversion, maintenance plan growth, and operational excellence across Danley 911's home services business. Collaborate with Dispatch, General Managers, Sales Managers, Field Operations, and Contact Center Leadership to improve booking conversion, customer retention, and operational effectiveness across HVAC, Plumbing, Electrical, Generator, and Home Services operations.
Bilingual Call Center Representative Ascensus LLCBilingual Call Center RepresentativeNewark, NJRemoteService center teams are accountable for servicing Flexible Spending Accounts (FSA), 529 Educational Savings accounts, Qualified Plan Retirement accounts and State Sponsored Retirement Program accounts. Ascensus is the leading independent technology and service platform powering savings plans across America, providing products and expertise that help nearly 16 million people save for a better today and tomorrow.
Call Center Agent - Remote Peace Global Solutions LogisticsCall Center Agent - RemoteNewark, New JerseyRemoteQualifications: • High school diploma or equivalent • Proven experience in a call center or customer service environment • Excellent communication and interpersonal skills • Ability to multitask, prioritize, and manage time effectively • Proficient in using computers and various software applications • Strong problem-solving abilities and ability to remain calm under pressure • Self-motivated with a positive attitude and willingness to learn • Previous experience in the logistics industry is a plus • Bilingual candidates are strongly encouraged to apply Benefits: • Competitive salary and performance-based incentives • Comprehensive training program • Flexible work schedule • Work from the comfort of your own home • Advancement and growth opportunities within the company • Collaborative and supportive work environment • Health and life insurance benefits Join our team and become a part of a dynamic and growing company that values its employees and customers. Key Responsibilities: • Answer incoming calls from customers and identify their needs • Provide accurate and timely information to customers regarding our services and products • Handle customer inquiries and complaints, and escalate them to the relevant department if necessary • Follow up with customers to ensure their issues have been resolved satisfactorily • Make outbound calls to potential customers to promote our services and generate sales leads • Update customer information and transactions in the company database • Meet and exceed individual and team performance targets • Keep up-to-date with product knowledge and industry trends • Collaborate with other team members and departments to ensure a smooth customer experience .
Call Center Representative I Metroplus Health Plan IncCall Center Representative INYThe primary responsibilities, include but are not limited to, answering customer calls, proactively working to resolve our members and providers questions and concerns, responding to and documenting all customer encounters, intaking complaints, conducting outreach and retention efforts, assisting with Primary Care Provider (PCP) selections and handling all provider inquiries related to eligibility, claims and authorizations. Required Education, Training & Professional Experience: High School graduation or evidence of having satisfactory passed a High School Equivalency Program; and.
Retail Sales Consultant - VALLEY STREAM, NY (GREEN ACRES MALL) AT&T IncRetail Sales Consultant - VALLEY STREAM, NY (GREEN ACRES MALL)Valley Stream, NYCountry Code+1+1242+1246+1264+1268+1284+1340+1441+1473+1649+1664+1670+1671+1684+1758+1767+1784+1849+1868+1869+1876+1939+20+211+212+213+216+218+220+221+222+223+224+225+226+227+228+229+230+231+232+233+234+235+236+237+238+239+240+241+242+243+244+245+248+249+250+251+252+253+254+255+256+257+258+261+262+264+265+266+267+268+269+27+290+291+297+298+299+30+31+32+33+34+345+350+351+352+353+354+355+356+357+358+359+36+370+371+372+373+374+375+376+377+378+379+380+381+382+385+386+387+389+39+40+41+420+421+423+43+44+45+46+47+48+49+500+501+502+503+504+505+506+507+508+509+51+52+53+54+55+56+57+58+590+591+593+594+595+596+597+598+599+60+61+62+63+64+65+66+670+672+673+674+675+676+677+678+679+680+681+682+683+685+686+687+688+689+690+692+7+77+81+82+84+850+852+853+855+856+86+872+880+886+90+91+92+93+94+95+960+961+962+963+964+965+966+967+968+970+971+972+973+974+975+976+977+98+992+993+994+995+996+998Phone Number. Job CategorySelect a Job CategoryB2B SalesBilingualCall CenterCorporateCustomer ServiceCybersecurityData and AnalyticsDeveloperEarly Careers & InternshipsField SalesFinanceGovernment SupportHuman ResourcesInstallation TechnicianInternshipsLegalMarketing & Public RelationsPart TimeRetailSalesSecurity ClearanceSupply ChainTechnicianTechnologyWork From Home.
Customer Service/Call Center Representative ADT IncCustomer Service/Call Center RepresentativeNJ$20–$24 / hourPhysical Demands: While performing the duties of this job, the employee is occasionally required to stand; walk; sit; twist; use hands to handle; push; pull or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. Position Summary: Answers, responds to, and follows up regarding alarm activity by performing some or all of the following duties: This position is onsite at 2210 Landmark Place, Manasquan NJ 08736 Essential Duties And Responsibilities include the following.
Supervisor, Contact Center Hackensack Meridian HealthSupervisor, Contact CenterTinton Falls, New JerseyFull timeQualifications: Education, Knowledge, Skills and Abilities Required : Associate degree or a minimum of 2 years of previous supervisory experience in a high volume, fast-paced, in-bound call center or customer-facing environment providing customer, member, or patient service OR a current active Patient Access Center team member with 6+ months in the role. The Supervisor, Contact Center will be responsible for the daily supervision and coordination of the Patient Access Center, a fast-paced centralized contact center environment, interacting with patients, families and clinical staff to schedule appointments, register patients and handle other medical requests.
Patient Call Center Agent - Spanish Speaking Tru Medical ManagementPatient Call Center Agent - Spanish SpeakingBrooklyn New York, New YorkThanks to the practice’s vision and exceptional patient care, Tru Medical Management has achieved New York State Patient-Centered Medical Home (NYS PCMH) accreditation and has been an Insurance Quality award winner for multiple years. Primary care services Tru Medical Management offers include sick visits, laboratory services, physical exams, STD (sexually transmitted disease) testing, and diagnostic ultrasounds.
Contact Center Team Lead Hackensack Meridian HealthContact Center Team LeadTinton Falls, New JerseyFull timeThe Contact Center Team Lead will provide hands-on support to PAC Contact Center representatives who are handling multi-channel requests in a fast paced-centralized contact center environment, interacting with patients, families and clinical staff to schedule appointments, register patients and handle other medical requests. The posted rate of pay in this job posting is a reasonable good faith estimate of the minimum base pay for this role at the time of posting in accordance with the New Jersey Pay Transparency Act and does not reflect the full value of our market-competitive total rewards package.
Retail Sales Consultant AT&T IncRetail Sales ConsultantBrooklyn, NY$19.46–$22.46 / hourCountry Code+1+1242+1246+1264+1268+1284+1340+1441+1473+1649+1664+1670+1671+1684+1758+1767+1784+1849+1868+1869+1876+1939+20+211+212+213+216+218+220+221+222+223+224+225+226+227+228+229+230+231+232+233+234+235+236+237+238+239+240+241+242+243+244+245+248+249+250+251+252+253+254+255+256+257+258+261+262+264+265+266+267+268+269+27+290+291+297+298+299+30+31+32+33+34+345+350+351+352+353+354+355+356+357+358+359+36+370+371+372+373+374+375+376+377+378+379+380+381+382+385+386+387+389+39+40+41+420+421+423+43+44+45+46+47+48+49+500+501+502+503+504+505+506+507+508+509+51+52+53+54+55+56+57+58+590+591+593+594+595+596+597+598+599+60+61+62+63+64+65+66+670+672+673+674+675+676+677+678+679+680+681+682+683+685+686+687+688+689+690+692+7+77+81+82+84+850+852+853+855+856+86+872+880+886+90+91+92+93+94+95+960+961+962+963+964+965+966+967+968+970+971+972+973+974+975+976+977+98+992+993+994+995+996+998Phone Number. Job CategorySelect a Job CategoryB2B SalesBilingualCall CenterCorporateCustomer ServiceCybersecurityData and AnalyticsDeveloperEarly Careers & InternshipsField SalesFinanceGovernment SupportHuman ResourcesInstallation TechnicianInternshipsLegalMarketing & Public RelationsPart TimeRetailSalesSecurity ClearanceSupply ChainTechnicianTechnologyWork From Home.
Call Center Representative Planet HondaCall Center RepresentativeUnion, New JerseyAs an Call Center Representative, you will be responsible for generating appointments and building relationships with potential customers through phone, text, and email. Our BDC team plays a crucial role in ensuring our customers have a positive experience from their first point of contact with our dealership.
Manager – Customer Service Hard Rock DigitalManager – Customer ServiceJersey City, New JerseyPromote a team ethos by conducting regularly scheduled team and one-on-one meetings with your supervisors to address issues and acknowledge success, provide updates regarding performance, and give direction regarding the company and department policies and procedures. Need to be comfortable being the central point of contact for issue management, raising to the appropriate functions, communicating effectively to Supervisors allowing them to provide guidance to their teams on actions to take.
Call Center Associate Saint Peter's Healthcare System IncCall Center AssociateNew Brunswick, NJManually enter admits, transfers, discharges patients, diet orders and cancels diet orders in CBORD as needed when Cerner is down. Utilize telephone, fax, and/or radio as needed to communicate with Culinary and Nutrition staff and patient care units in accordance with Department policy.
NewContact Center Representative - Tinton Falls Hackensack Meridian HealthContact Center Representative - Tinton FallsTinton Falls, New JerseyFull timeDemonstrates appropriate customer-care skills such as empathy, active listening, courtesy, politeness, helpfulness and other skills as identified to interact with a variety of customers including patients, practice staff, physicians, colleagues and leaders. The Contact Center Representative will handle multi-channel requests in a fast-paced centralized contact center environment, interacting with patients, families and clinical staff to schedule appointments, register patients and handle other medical requests.
NewContact Center Representative - Iselin (Metropark) Hackensack Meridian HealthContact Center Representative - Iselin (Metropark)Iselin, New JerseyFull timeDemonstrates appropriate customer-care skills such as empathy, active listening, courtesy, politeness, helpfulness and other skills as identified to interact with a variety of customers including patients, practice staff, physicians, colleagues and leaders. The Contact Center Representative will handle multi-channel requests in a fast-paced centralized contact center environment, interacting with patients, families and clinical staff to schedule appointments, register patients and handle other medical requests.
NewCustomer Service Representative SPECTRUM LABORATORY PRODUCTS, INC.Customer Service RepresentativeNew Brunswick, NJ$24–$28 / hourWith our diverse product portfolio and relentless focus on quality, we deliver security of supply to minimize risk and raw material variability, as well as offer highly personalized service and practical consultations to earn your trust and exceed expectations. Corp., a division of Spectrum Laboratory Products, Inc., has grown into the chemical industry''s leading customer-focused global supplier of high quality chemicals, laboratory supplies and equipment.
Associated Customer Service Rep Post-2022 Contact Center 1 National Grid PlcAssociated Customer Service Rep Post-2022 Contact Center 1Brooklyn, NYDue to the essential nature of the services we provide our customers, National Grids Contact Centers hours of operation are 24/7 and accepted applicants will be assigned to work a as needed by the business to support our customer centric objectives. Volunteering: From Earth Day volunteering to United Way donations to regular blood drives and departments ongoing community service days, caring National Grid employees are out there in the communities we serve.
Call Center Representative Bartlett DairyCall Center RepresentativeJamaica, New YorkJOB SUMMARY: The ideal candidate for this role provides a consistently excellent customer service experience by maintaining the highest degree of courtesy, confidentiality and professionalism. Demonstrating drive and enthusiasm while handling customer orders, questions, and complaints and billing inquiries.