WestatPATH 3.0 – Screening Field Interviewer WestatPATH 3.0 – Screening Field InterviewerHempstead, NY$25.37–$25.70 / hourThe PATH study collects information on tobacco and nicotine use, and examines the short- and long-term health effects of such use on people in the U.S. The PATH Study employs a multi-mode approach to data collection that includes web and in-person data collection. Any offer of employment may be contingent upon receipt of acceptable results from a post-offer background screening, if required for the specific position, which may include, for example, identity verification, employment history, motor vehicle driving record history, and criminal or sexual offender records history.
ADT IncCustomer Service/Call Center Representative ADT IncCustomer Service/Call Center RepresentativeManasquan, NJ$20–$24 / hourPhysical Demands: While performing the duties of this job, the employee is occasionally required to stand; walk; sit; twist; use hands to handle; push; pull or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. Position Summary: Answers, responds to, and follows up regarding alarm activity by performing some or all of the following duties: This position is onsite at 2210 Landmark Place, Manasquan NJ 08736 Essential Duties And Responsibilities include the following.
MMC GroupNewSupervisor - Call Center MMC GroupSupervisor - Call CenterNew York, NY$36,000–$42,000 / yearThis position is a sallaried position. We are looking for a stellar Call Center Supervisor to oversee Tier 1 and Tier 2 Representitaves. The position will pay between $36,000 - $42,000 / year, depending on experience. We have an opening in New York and one in Hartford. If this sounds like you or someone you know, please apply...
TransCore Partners LLCCall Center Manager TransCore Partners LLCCall Center ManagerUnion, NJ$80,000–$99,000 / yearDemonstrated experience working within multi-channel customer contact center environments, utilizing various systems to manage and resolve customer inquiries efficiently across phone, email, chat, and social media platforms. Summary: The Call Center Manager is responsible for overseeing the daily operations of the call center, ensuring efficient service delivery, high customer satisfaction, and optimal team performance.
Deborah Heart and Lung CenterNewRural Care Call Center Manager Deborah Heart and Lung CenterRural Care Call Center ManagerBrowns Mills, NJCollaborates with clinical departments, referring physicians, outreach partners, and Information Systems to ensure operational efficiency, access to care, and exceptional customer service for rural and specialty patient populations. Oversees staff scheduling, workflow management, patient access coordination, referral management, and provider communication to ensure timely and efficient patient services.
Acentra HealthNewCall Center Manager (Remote) Acentra HealthCall Center Manager (Remote)New York, NYRemotePreferred QualificationsExperience with the Genesys telephony platform2+ years of experience with workforce management is preferredPossess a strong background in analysis and reportingProficient in managing customer service through call center technologies and systemsDemonstrate experience in planning and implementing projectsStrong focus on partnership and can develop and expand relationshipsWhy us? In fact, you have all you need to take charge of your career and accelerate better outcomes – making this a great time to join our team of passionate individuals dedicated to being a vital partner for health solutions in the public sector.
Vanguard DermatologyNewPatient Services Representative (Russian Speaking) - Call Center - Sheepshead Bay, NY Vanguard DermatologyPatient Services Representative (Russian Speaking) - Call Center - Sheepshead Bay, NYBrooklyn, NY$20–$21 / hourAcquire a thorough understanding of provider preferences and service offerings to schedule appointments efficiently and optimize workflow across assigned practices. This role is vital in delivering exceptional support to both our patients and providers, ensuring a seamless and positive patient experience.
Ethos Veterinary HealthVeterinary Call Center Operator, Remote, RBVH Ethos Veterinary HealthVeterinary Call Center Operator, Remote, RBVHRed Bank, NJRemoteFull timeAs the premier network of over 140 specialty and emergency hospitals across North America, Ethos brings together a dedicated community of more than 1,500 specialized doctors providing care for nearly 2 million pets annually. Red Bank Veterinary Hospital (RBVH) proudly opened its new, state-of-the-art facility in May 2024—an expansive, 100,000+ square foot space nearly twice the size of our original Tinton Falls location.
Metroplus Health Plan IncCall Center Representative I Metroplus Health Plan IncCall Center Representative INew York, NYAbout NYC Health + Hospitals MetroPlus Health provides the highest quality healthcare services to residents of Bronx, Brooklyn, Manhattan, Queens, and Staten Island through a comprehensive list of products including but not limited to: New York State Medicaid Managed Care. As a wholly-owned subsidiary of NYC Health + Hospitals, the largest public health system in the United States, MetroPlus Healths network includes over 27,000 primary care providers, specialists, and participating clinics.
Hackensack Meridian HealthSupervisor, Contact Center Hackensack Meridian HealthSupervisor, Contact CenterNeptune, New JerseyQualifications: Education, Knowledge, Skills and Abilities Required: Associate degree or a minimum of 2 years of previous supervisory experience in a high volume, fast-paced, in-bound call center or customer-facing environment providing customer, member, or patient service OR a current active Patient Access Center team member with 6+ months in the role. The Supervisor, Contact Center will be responsible for the daily supervision and coordination of the Patient Access Center, a fast-paced centralized contact center environment, interacting with patients, families and clinical staff to schedule appointments, register patients and handle other medical requests.
Sun River Health IncNewEngagement Specialist of Call Center Behavioral Health Sun River Health IncEngagement Specialist of Call Center Behavioral HealthNew York, NY$21–$24.35 / hourIn addition, Sun River Health offers a Tuition Reimbursement Program for eligible employees that supports job-related coursework completed through accredited institutions, helping employees continue building their skills and advancing their careers. Eligible employees may have the opportunity to participate in federal and state loan repayment or loan forgiveness programs, including those administered by the Health Resources and Services Administration (HRSA) and the National Health Service Corps (NHSC) with support provided throughout the application process.
Western Pest ServicesCall Center Inside Sales Specialist (Remote) Western Pest ServicesCall Center Inside Sales Specialist (Remote)New JerseyRemote$50,000–$75,000 / year
Online RiverCall Center Representative Online RiverCall Center RepresentativeNew York, New York$28–$32 / hourTeam Collaboration: Work closely with other departments, such as technical support or billing, to ensure customer issues are resolved efficiently. Order Processing: Assist customers with placing orders, making changes to existing orders, or tracking order statuses.
American Specialty Health IncorporatedNewConcierge - Call Center (Remote, $18/hour) American Specialty Health IncorporatedConcierge - Call Center (Remote, $18/hour)New York, NYRemoteThis WFH position requires you have a stable connection to your Internet Service Provider with the ability to participate by video in online meetings over a reliable and consistent network (minimum 50 Mbps download and 50 Mbps upload speed.)ResponsibilitiesCoordinates intake, navigation services, and administrative support for Virtual Physical & Occupational Therapy and Fall Prevention program:Receives and responds to telephone calls, emails, and chats, greeting members with a courteous, welcoming manner and offering an introduction and pertinent information. QualificationsHigh School Diploma or GED certificate required.1 year experience with Call Center or Customer Service operations, preferably in a Managed Care or Health Care environment required.3 years general office experience including administrative support and project management required.
Madison Square Garden Sports CorpSupervisor Employee Service Center Madison Square Garden Sports CorpSupervisor Employee Service CenterNew York City, NY$75,000–$95,000 / yearThe Companys portfolio includes a collection of world-renowned venues - New Yorks Madison Square Garden, Infosys Theater at Madison Square Garden, Radio City Music Hall, Beacon Theatre, and The Chicago Theatre - that showcase a broad array of sporting events, concerts, family shows, and special events for millions of guests annually. 3 years of experience in a customer service call center or HR help desk environment, with at least 1 year in a supervisory or lead role supporting teams in a fast-paced, service-driven setting.
Central Jersey Medical CenterCall Center Representative Central Jersey Medical CenterCall Center RepresentativePerth Amboy, New JerseyAll employees of CJMC are responsible to perform their job practicing good risk management, quality assurance, and delivering excellent internal and external customer service in a professional and courteous manner. Position requires excellent telephone communication skills, and a high level of skill in entering data into the computer while talking with patients.
MindlanceCall Center Representative (000290) MindlanceCall Center Representative (000290)New York, NY$30.12–$32.05 / hourJob Responsibilities: -Primary duties include answering questions, resolving complaints, and providing technical support to ensure customer satisfaction. -Strong verbal and written communication skills are crucial for interacting clearly and professionally with customers.
Staff PermNewCustomer Service Specialist - NJ Staff PermCustomer Service Specialist - NJManasquan, NJThis role supports daily customer service operations by handling requests, processing transactions, maintaining records, and coordinating with internal teams to address customer needs efficiently and professionally. Staff Perm is an Award Winning and Certified Small Business Enterprise utilizing a staff with over 20 years of staffing and placement experience to simplify the employee recruitment process.
Metroplus Health Plan IncCustomer Service Team Leader Metroplus Health Plan IncCustomer Service Team LeaderNew York, NY$53,000–$58,183 / yearThey will assist with the resolution of all customer services related issues that require supervisory intervention and will provide report/updates to supervisor(s) on all issues related to the department daily responsibilities. Proven experience in providing excellent service to customers in various healthcare related areas, (i.e., insurance, doctor's office, medical clinics) required.
System OneBenefits Customer Service Rep System OneBenefits Customer Service RepLakewood, NJ$25–$27 / hourProvide basic phone or screen-share portal demos for new HR contacts, new clients, and employees, including how to access the portal, review benefits information, read notices, complete elections, and make payments . System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America.
Waste ConnectionsCustomer Service Supervisor Waste ConnectionsCustomer Service SupervisorJamaica, NY$28–$30 / hourThe Customer Service Supervisor oversees the daily operations of the customer service department, ensuring high‑quality service delivery, accurate order processing, and effective communication between customers, drivers, and operations. We operate with a culture of trust, empowerment, and accountability — where self‑directed, motivated leaders can grow their careers and make a meaningful impact.
Remote Talent CloudCall Center Sales Representative Remote Talent CloudCall Center Sales RepresentativeNew York, NYRemote$20,800–$41,600As a Call Center Sales Representative, you’ll play a key role in driving revenue by connecting customers with products and services that meet their needs. Your main responsibilities will include: Making outbound and/or handling inbound sales calls with potential and existing customers .
OPEN ROAD AUTO GROUPBDC Call Center OPEN ROAD AUTO GROUPBDC Call CenterEDISON, NJFull timeWith over 50 years of automotive experience, our mission is to remain one of the premier automobile retailers in the country, providing the best opportunities for our team members, customers and communities. Open Road Auto Group owns and operates over twenty-five automotive facilities including seventeen dealerships throughout the New York/New Jersey metropolitan area.
MaximusCustomer Service Representative 1 - Jamaica, NY MaximusCustomer Service Representative 1 - Jamaica, NYJamaica, NYFull timeMaximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. - Aid customers in accessing services aligning with program objectives, including educational/vocational training, medical support, childcare, transportation, mental health services, legal aid, and related needs.
MaximusNewBilingual Customer Service Representative I - Spanish - Staten Island, NY MaximusBilingual Customer Service Representative I - Spanish - Staten Island, NYStaten Island, NYPay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. - Aid customers in accessing services aligning with program objectives, including educational/vocational training, medical support, childcare, transportation, mental health services, legal aid, and related needs.
MindriftNewSenior Customer Service Representative (Banking) - Freelance AI Trainer MindriftSenior Customer Service Representative (Banking) - Freelance AI TrainerNew York, NYWhile each project involves unique tasks, contributors may: Design and evaluate fee inquiry scenarios — verifying that fee amounts and category names match the bank's disclosed fee schedule exactly, and flagging cases where the system charge and the schedule diverge; Write statement clarification test cases that require distinguishing a descriptor-mapping question from a real fraud claim, and routing each correctly; Create autopay setup scenarios with deliberate traps: incorrect payee, insufficient-funds policy, wrong draft date, or missing confirmation steps; Build statement reprint cases that test realistic timing communication — including archived statements, fee citation, and the difference between self-service and manual retrieval channels; Develop beneficiary update scenarios that probe when a routine POD change crosses into ERISA/spousal-consent territory and requires specialist routing; Design card replacement cases with time-sensitive card-block urgency, fraud-signal recognition, interim mobile-wallet guidance, and delivery option trade-offs; Author account closure scenarios testing retention-offer eligibility logic, pending-transaction checks, and refusal to extend offers to ineligible customers; Write fraud claim warm-handoff cases — immediate card block, intake information capture, Regulation E clock awareness, and clean transfer to the disputes team; Grade responses on both factual accuracy and conversational tone: empathy under pressure, voice vs. Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems.
DemantVP, Customer Experience DemantVP, Customer ExperienceSomerset, New Jersey$248,000–$280,000 / yearThe Vice President, Customer Experience is to provide strategic and operational leadership for the U.S. Customer Experience function, owning the vision, operating model, and transformation roadmap that deliver a best-in-class experience for audiologist/dispenser customers and end consumers. They partner closely with the global Customer Service Excellence function to define the optimal blend of AI, digital self-service, and live-specialist service — evolving Demant’s U.S. CX capability from operational strength to a source of commercial differentiation, customer loyalty, and sustained revenue growth.
SharecareNewOn-Site Customer Service Representative - New York, NY SharecareOn-Site Customer Service Representative - New York, NYNew York, NY$20–$24 / hourThrough its data-driven AI insights, evidence-based resources, and comprehensive platform - including benefits navigation, care management, home care resources, health information management, and more - Sharecare helps people easily and efficiently manage their healthcare and improve their well-being. Sharecare is a digital healthcare company that delivers software and tech-enabled services to stakeholders across the healthcare ecosystem to help improve care quality, drive better outcomes, and lower costs.
UniqloNewCustomer Service Associate UniqloCustomer Service AssociateNew York, NY$17.50–$18 / hourAs a Customer Service Associate, you will be responsible for handling customer service inquiries and resolving escalations in a professional and courteous manner, while upholding the GU service philosophy. Excellent interpersonal skills with the ability to build and foster strong cross-functional relationships, internally and externally.
Bob's Discount FurnitureNewCustomer Service Support Associate - Bob's Squad Bob's Discount FurnitureCustomer Service Support Associate - Bob's SquadNew York, NYAs one of the leading omni-channel furniture retailers in the country with over 200 stores, we're committed to creating a workplace that values skills-based hiring, diverse perspectives, and an inclusive culture where everyone can thrive. Whether you're helping with orders, managing calls, or supporting store teams, you'll use technology and service skills to represent Bob's with integrity, enthusiasm, and care.
Pete Mathison - State Farm AgentCustomer Service Representative - State Farm Agent Team Member Pete Mathison - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberNew Hyde Park, NYYou’ll gain hands-on experience, build confidence in client interactions, and begin developing the skills needed for future success in a licensed, sales-oriented role. As a Customer Service Representative, you’ll play a key role in supporting client relationships and daily agency operations.
Mpower DirectNewBilingual Customer Service Representative Mpower DirectBilingual Customer Service RepresentativeBrooklyn, New YorkThrough excellent interpersonal and service skills, Customer Service Specialists maintain MPower Energy's relationships with our customers, building MPower Energy advocates in our communities. Communicates and interprets customers’ needs by delivering professional, courteous, and quality service before, during, and after customer interaction through multiple channels dependent on account-specific operations such as: Phone, Email, Text.
TalentBridgeNewCustomer service representatve TalentBridgeCustomer service representatveNewark, NJYou'll work with customers, business partners and drivers to make sure we are meeting our commitments and delighting our customers at every step of the experience. What you'll need to excel: At a minimum, you'll need: • Experience with Microsoft Office programs such as MS Project, Word, Excel and PowerPoint.
Brown & Brown IncTraining Coordinator Brown & Brown IncTraining CoordinatorManasquan, NJThe Training Coordinator maintains knowledge of all products and services offered; is responsible for current and new staff preparedness; and creates training material and conducts classroom training. The pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for the role.
MTM LLCDirector of Operations MTM LLCDirector of OperationsColts Neck, NJ$70,000–$100,000The Director of Call Center will be responsible for overseeing the day-to-day operations of our call center, ensuring that we provide outstanding customer service while meeting and exceeding performance metrics. This role requires strong leadership skills, strategic thinking, and a passion for developing a high-performing team.
TechDigital CorporationAccount Management - Operations Specialist, Scheduling and Cell Logistics TechDigital CorporationAccount Management - Operations Specialist, Scheduling and Cell LogisticsSummit, NJWork experience in customer service, call center operations, patient services/navigator, account management, logistics, or supply chain preferred. Responsibilities: • Act as initial and primary scheduling point of contact for apheresis centers, manufacturing sites, couriers, and other logistics partners.
TruelineConstruction Call Center Director TruelineConstruction Call Center DirectorNJ$100,000–$120,000This is a hands-on leadership role responsible for creating scalable outbound calling operations, developing talent, and driving consistent lead generation through cold outreach and strategic follow-up. This is an ideal opportunity for a motivated sales leader who wants to build something meaningful, develop a team from the ground up, and make a direct impact on company growth.
Epicured, Inc.Social Care Navigator (Hybrid) Epicured, Inc.Social Care Navigator (Hybrid)Staten Island, NY$20–$22 / hourThis role reports directly to our Senior Vice President of Customer Experience and is a critical part of Epicured’s New York Medicaid Section 1115 Waiver program, supporting Medicaid members through screening, navigation, and connection to eligible services. By joining our team, you’ll contribute to meaningful initiatives at the intersection of food, healthcare, and technology — helping to improve access, reduce complexity, and directly impact the lives of people managing chronic health conditions.
MaximusSpanish Bilingual Limited Service Customer Service Representative MaximusSpanish Bilingual Limited Service Customer Service RepresentativeNewark, NJFull timeMaximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. - Strong computer skills, including the ability to navigate and work in multiple systems including but not limited to call center software programs, Microsoft office and other CRM tools.
The Walt Disney CoData Analytics Manager, Polling & Elections The Walt Disney CoData Analytics Manager, Polling & ElectionsNew York, NY$138,400–$190,300 / yearKeyword Category (select all that are applicable) Select Administration Animation and Visual Effects Architecture and Design Asset Management Building, Construction and Facilities Business Strategy and Development Communications Creative Culinary Data Science and Analytics Engineering Finance and Accounting Food and Beverage Gaming and Interactive Graphic Design Health Services Horticulture and Landscaping Hotel and Resorts Human Resources Legal and Business Affairs Maritime and Cruise Operations Marketing and Digital Media Merchandising Operations Production Project Management Publishing Quality Assurance Retail Operations Sales Sciences and Animal Programs Security Social Responsibility Sports and Recreation Stage Productions Supply Chain Management Talent Technology Theme Park Operations Brand Select ABC News ABC Owned TV Stations Aulani, A Disney Resort & Spa Disney Advertising Disney Branded Television Disney Cruise Line Disney Direct to Consumer Disney Entertainment and ESPN Product & Technology Disney Entertainment Television Disney Experiences Disney Platform Distribution Disney Store Disney Theatrical Group Disney Vacation Club Disneys Hilton Head Island Resort Disneys Vero Beach Resort Disneyland Paris Disneyland Resort ESPN FX Networks Hong Kong Disneyland Resort Industrial Light & Magic Lucasfilm Marvel Studios National Geographic Pixar Animation Studios Storyliving by Disney The Walt Disney Company (APAC) The Walt Disney Company (Corporate) The Walt Disney Company (EMEA) The Walt Disney Company (LATAM) The Walt Disney Studios Walt Disney Animation Studios Walt Disney Imagineering Walt Disney World Resort. 22, 2026 Job Summary: Working with the Executive Director of Polling, Elections, and Data Analytics and the Washington Bureau, the Data Analytics Manager will develop data-driven editorial content and analytical tools to support and enhance ABC News' coverage of public opinion and elections.
Atrium Staffing LLCCustomer Care Business Specialists Atrium Staffing LLCCustomer Care Business SpecialistsNew York, NY$16–$17 / hourClient Overview: Join a rapidly growing technology leader in the beverage, medical, and industrial gas industry that is redefining how customers experience supply chain and account support. You will support customers across beverage, industrial, and medical gas services while collaborating closely with Retail Managers, Vendors, Key Account Managers, and business owners.
Clever Real EstateNewCustomer Service Manager Clever Real EstateCustomer Service ManagerNew York, NY$60,000–$70,000 / yearKey ResponsibilitiesLead, coach, and develop a team of 4 CS specialists through regular 1:1s, feedback, coverage planning, and development conversationsOwn day-to-day operations: SLA management, QA, escalation support, and resolution quality across SMS, email, and escalationsRun the customer service programs on the team's plate: surveys, public reviews, escalation follow-through, VoC actionsWrite or coach the team on responses to negative public reviews that acknowledge issues genuinely without over‑validating or taking undue blameServe as backup coverage for the team during PTO and sick daysMonitor service KPIs (CSAT, FCR, response times, NPS, review metrics) and surface observations to leadershipPartner with the product and tech teams on tooling, workflows, and program design (they build, you run)Be a voice for the team in cross‑functional conversationsWhat Success Looks Like:In 3 Months… You've completed onboarding and now own the escalation pipeline. Ideal Candidate2+ years of experience in customer support or service, with at least 1 year in a lead, supervisor, or manager roleComfortable reading dashboards and monitoring metrics without a dedicated analystUses AI tools in their own work and is open to new onesStrong written judgment in public channels.
VNS HealthMember Experience Data Analyst, Hybrid VNS HealthMember Experience Data Analyst, HybridNew York, New York$77,200–$96,500 / hourServes as the primary analytical owner for CMS Star Ratings Member Experience measures, including monitoring performance across CAHPS domains such as Getting Needed Care, Customer Service, Rating of Health Plan, and Care Coordination. Analyzes member engagement across operational touchpoints including care management interactions, call center contacts, grievances, and service utilization to identify drivers of member satisfaction and opportunities to improve member experience across the lifecycle of plan enrollment and engagement.
Premier NXAccount Manager Premier NXAccount ManagerNew Providence, New JerseyRemoteWe are experts in regulated industries and help pharmaceutical, healthcare, food, consumer packaged goods and beauty care companies build brand loyalty by providing their consumers with exceptional experiences. Demonstrated success in account management and call center/customer service management, preferably in the consumer-package goods or healthcare industries handling client relationships.
GardaworldSecurity Command Center Analyst GardaworldSecurity Command Center AnalystMt Laurel, NJIn our complex world today, GardaWorld stands out as the largest privately owned security services company in the world. Participates in numerous Physical Security projects including Physical Security technology, employee photo identification, card access, video monitoring, and retrieval.
CENTRAL MANAGEMENT GROUP LLCInside Sales & Customer Service Associate CENTRAL MANAGEMENT GROUP LLCInside Sales & Customer Service AssociateStaten Island, NY$2,500–$3,000 / hourWe will guide you through navigating multiple desktop windows and tabs, strengthen your problem-solving skills, and build the confidence you need to become a successful collector. The most successful professionals frequently launch their journeys in call centers, gaining hands-on experience in sales, service and communication.
Varian Medical Systems IncCustomer Service Engineer Union Level 2 - XP/CT - NYC Metro Varian Medical Systems IncCustomer Service Engineer Union Level 2 - XP/CT - NYC MetroNew York, NYIt is Siemens Healthineers' policy to comply fully and completely with all United States export control laws and regulations, including those implemented by the Department of Commerce through the Export Administration Regulations (EAR), by the Department of State through the International Traffic in Arms Regulations (ITAR), and by the Treasury Department through the Office of Foreign Assets Control (OFAC) sanctions regulations.". Physical Requirements: Lifting 50lbs (floor to above waist/head), walking, ladder/stepstool climbing, bending, twisting, sitting work, squatting work, standing work, high-reach, fine grasping manipulation, good vision, and ability to work alone.
Bath PlanetConfirmation Call Center Manager Bath PlanetConfirmation Call Center ManagerToms River, NJFull timeThis role is critical to protecting sales opportunities and requires deep experience in home improvement call centers (bath, window, roofing, HVAC, solar, etc.).Responsibilities. Bath Planet is hiring an experienced Confirmation Call Center Manager to lead and scale our appointment confirmation team.
Landmark HospitalityWedding & Event Inquiry Specialist (Full-Time) Landmark HospitalityWedding & Event Inquiry Specialist (Full-Time)Plainfield, NJRespond to inbound inquiries via phone, email, and text • Speak with couples/clients to understand event details (date, guest count, style) • Recommend the best-fit venue(s) and schedule tours • Follow up consistently to convert inquiries into appointments • Log activity in CRM and manage scheduling • Coordinate with venue sales teams . • 1–3 years of customer service, call center, or scheduling experience • Strong phone presence and communication skills • Organized and able to manage multiple conversations at once • Comfortable using CRM systems and scheduling tools • Hospitality or event experience is a plus .
HealthfirstField Service Agent - Manhattan (Bilingual English/Spanish) HealthfirstField Service Agent - Manhattan (Bilingual English/Spanish)New York, NY$48,600–$65,960 / yearThis individual receives and addresses member & provider inquiries, de-escalates and resolves complaints, educates clients, engages in member retention activities, and escalates issues requiring additional intervention across all Lines of Business (LOBs) within a face-to-face, telephonic, and/or Omni-channel contact center environment. The Field Service Agent maintains the Healthfirst culture and drives improvements to ensure the best possible customer experience as measured by First Encounter Resolution and Customer Experience measures for our “North Star” Members and the Providers who service them.