Call Center & Customer Service - Join our WPG Talent Community The WorkPlace GroupCall Center & Customer Service - Join our WPG Talent CommunityNew JerseyCommon Job Titles : We frequently fill positions such as Customer Service Representative, Technical Support Specialist, Call Center Manager, Sales Representative, and more. Exclusive Opportunities : As a leading Recruitment Process Outsourcing (RPO) and Executive Search provider, we know about job openings before they become public.
Rural Care Call Center Manager Deborah Heart and Lung CenterRural Care Call Center ManagerBrowns Mills, NJCollaborates with clinical departments, referring physicians, outreach partners, and Information Systems to ensure operational efficiency, access to care, and exceptional customer service for rural and specialty patient populations. Oversees staff scheduling, workflow management, patient access coordination, referral management, and provider communication to ensure timely and efficient patient services.
Director, Customer Service The New York Racing Association Inc.Director, Customer ServiceNYResponsible for managing non-technical customer service activities such as delivering in-person customer service, operating customer service desks, and providing general customer support. Summary of Physical Requirements and Work Environment: The Director, Customer Service role is primarily sedentary and performed in an office or office-like environment with no special physical demands required.
NewSenior Call Center & Customer Service Supervisor Suffolk County Water AuthoritySenior Call Center & Customer Service SupervisorNew York, NY$73,000–$85,000 / yearA municipal water service authority in New York is looking for a Call Center Supervisor to lead operations and ensure exceptional customer service. The ideal candidate will have at least 5 years of experience in customer service, with a minimum of 2 years in a supervisory role.
Supervisor - Call Center MMC GroupSupervisor - Call CenterNew York, NY$36,000–$42,000 / yearAssist Tier 1 or Tier 2 CCRs in responding to customer inquiries regarding the insurance affordability programs, Advanced Premium Tax Credits (APTCs), modified adjusted gross income (MAGI), qualified health plans (QHPs), and managed care program, community resources, and options for client inquiry resolution programs. Assist with the development and implementation of procedures pertinent to the effective and efficient operation of the Call Center, and assist with establishing performance goals and measurements for Tier 1 or Tier 2 CCRs.
Call Center Representative -(Remote) Stratford Solutions Inc.Call Center Representative -(Remote)New York, NYRemoteSuccess in this position means delivering service with integrity, building customer rapport, and creating a positive experience for every caller. In this role, you will provide high-quality, accurate, and professional responses to customer inquiries while adhering to regulatory and compliance guidelines.
Call Center Representative - English & Spanish (Remote) Stratford Solutions Inc.Call Center Representative - English & Spanish (Remote)New York, NYRemoteSuccess in this position means delivering service with integrity, building customer rapport, and creating a positive experience for every caller. In this role, you will provide high-quality, accurate, and professional responses to customer inquiries while adhering to regulatory and compliance guidelines.
NewCall Center Agent - English (Remote) Stratford Solutions Inc.Call Center Agent - English (Remote)New York, NYRemoteSuccess in this position means delivering service with integrity, building customer rapport, and creating a positive experience for every caller. In this role, you will provide high-quality, accurate, and professional responses to customer inquiries while adhering to regulatory and compliance guidelines.
NewCall Center - Customer Service Rep A. J. Perri Plumbing, Heating, CoolingCall Center - Customer Service RepEatontown, New Jersey$20–$22 / hourFull timeAJ Perri, part of the ARS/Rescue Rooter family of brands, is a trusted leader in residential HVAC and plumbing services throughout New Jersey. If you thrive in a fast-paced environment and take pride in delivering outstanding customer experiences, we’d love to meet you.
Call Center Customer Service Rep American Residential Services LLCCall Center Customer Service RepTinton Falls, NJ$20–$22 / hourSchedule service appointments with efficiency and accuracy• Listen actively and respond with empathy and professionalism• Manage multi-line phones and computers systems in a fast-paced environment• Support team goals while hitting your daily KPIs while maintaining a customer-first mindsetThis is an in-office position - not remote - within a collaborative, team-driven environment. Customer Service Representative - In OfficeAJ Perri, part of the ARS/Rescue Rooter family of brands, is a trusted leader in residential HVAC and plumbing services throughout New Jersey.
Call Center Supervisor (On-Site) Walter DanleyCall Center Supervisor (On-Site)Monroe, New JerseyFull timeThis onsite role provides coaching, performance management, workforce oversight, and escalated customer support, while partnering closely with Dispatch, General Managers, Sales Leadership, and Operations teams to drive booking performance, lead conversion, maintenance plan growth, and operational excellence across Danley 911's home services business. Collaborate with Dispatch, General Managers, Sales Managers, Field Operations, and Contact Center Leadership to improve booking conversion, customer retention, and operational effectiveness across HVAC, Plumbing, Electrical, Generator, and Home Services operations.
Call Center Representative I Metroplus Health Plan IncCall Center Representative INYThe primary responsibilities, include but are not limited to, answering customer calls, proactively working to resolve our members and providers questions and concerns, responding to and documenting all customer encounters, intaking complaints, conducting outreach and retention efforts, assisting with Primary Care Provider (PCP) selections and handling all provider inquiries related to eligibility, claims and authorizations. Required Education, Training & Professional Experience: High School graduation or evidence of having satisfactory passed a High School Equivalency Program; and.
Retail Sales Consultant - VALLEY STREAM, NY (GREEN ACRES MALL) AT&T IncRetail Sales Consultant - VALLEY STREAM, NY (GREEN ACRES MALL)Valley Stream, NYCountry Code+1+1242+1246+1264+1268+1284+1340+1441+1473+1649+1664+1670+1671+1684+1758+1767+1784+1849+1868+1869+1876+1939+20+211+212+213+216+218+220+221+222+223+224+225+226+227+228+229+230+231+232+233+234+235+236+237+238+239+240+241+242+243+244+245+248+249+250+251+252+253+254+255+256+257+258+261+262+264+265+266+267+268+269+27+290+291+297+298+299+30+31+32+33+34+345+350+351+352+353+354+355+356+357+358+359+36+370+371+372+373+374+375+376+377+378+379+380+381+382+385+386+387+389+39+40+41+420+421+423+43+44+45+46+47+48+49+500+501+502+503+504+505+506+507+508+509+51+52+53+54+55+56+57+58+590+591+593+594+595+596+597+598+599+60+61+62+63+64+65+66+670+672+673+674+675+676+677+678+679+680+681+682+683+685+686+687+688+689+690+692+7+77+81+82+84+850+852+853+855+856+86+872+880+886+90+91+92+93+94+95+960+961+962+963+964+965+966+967+968+970+971+972+973+974+975+976+977+98+992+993+994+995+996+998Phone Number. Job CategorySelect a Job CategoryB2B SalesBilingualCall CenterCorporateCustomer ServiceCybersecurityData and AnalyticsDeveloperEarly Careers & InternshipsField SalesFinanceGovernment SupportHuman ResourcesInstallation TechnicianInternshipsLegalMarketing & Public RelationsPart TimeRetailSalesSecurity ClearanceSupply ChainTechnicianTechnologyWork From Home.
Customer Service/Call Center Representative ADT IncCustomer Service/Call Center RepresentativeNJ$20–$24 / hourPhysical Demands: While performing the duties of this job, the employee is occasionally required to stand; walk; sit; twist; use hands to handle; push; pull or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. Position Summary: Answers, responds to, and follows up regarding alarm activity by performing some or all of the following duties: This position is onsite at 2210 Landmark Place, Manasquan NJ 08736 Essential Duties And Responsibilities include the following.
Supervisor, Contact Center Hackensack Meridian HealthSupervisor, Contact CenterTinton Falls, New JerseyFull timeQualifications: Education, Knowledge, Skills and Abilities Required : Associate degree or a minimum of 2 years of previous supervisory experience in a high volume, fast-paced, in-bound call center or customer-facing environment providing customer, member, or patient service OR a current active Patient Access Center team member with 6+ months in the role. The Supervisor, Contact Center will be responsible for the daily supervision and coordination of the Patient Access Center, a fast-paced centralized contact center environment, interacting with patients, families and clinical staff to schedule appointments, register patients and handle other medical requests.
Contact Center Team Lead Hackensack Meridian HealthContact Center Team LeadTinton Falls, New JerseyFull timeThe Contact Center Team Lead will provide hands-on support to PAC Contact Center representatives who are handling multi-channel requests in a fast paced-centralized contact center environment, interacting with patients, families and clinical staff to schedule appointments, register patients and handle other medical requests. The posted rate of pay in this job posting is a reasonable good faith estimate of the minimum base pay for this role at the time of posting in accordance with the New Jersey Pay Transparency Act and does not reflect the full value of our market-competitive total rewards package.
Retail Sales Consultant AT&T IncRetail Sales ConsultantBrooklyn, NY$19.46–$22.46 / hourCountry Code+1+1242+1246+1264+1268+1284+1340+1441+1473+1649+1664+1670+1671+1684+1758+1767+1784+1849+1868+1869+1876+1939+20+211+212+213+216+218+220+221+222+223+224+225+226+227+228+229+230+231+232+233+234+235+236+237+238+239+240+241+242+243+244+245+248+249+250+251+252+253+254+255+256+257+258+261+262+264+265+266+267+268+269+27+290+291+297+298+299+30+31+32+33+34+345+350+351+352+353+354+355+356+357+358+359+36+370+371+372+373+374+375+376+377+378+379+380+381+382+385+386+387+389+39+40+41+420+421+423+43+44+45+46+47+48+49+500+501+502+503+504+505+506+507+508+509+51+52+53+54+55+56+57+58+590+591+593+594+595+596+597+598+599+60+61+62+63+64+65+66+670+672+673+674+675+676+677+678+679+680+681+682+683+685+686+687+688+689+690+692+7+77+81+82+84+850+852+853+855+856+86+872+880+886+90+91+92+93+94+95+960+961+962+963+964+965+966+967+968+970+971+972+973+974+975+976+977+98+992+993+994+995+996+998Phone Number. Job CategorySelect a Job CategoryB2B SalesBilingualCall CenterCorporateCustomer ServiceCybersecurityData and AnalyticsDeveloperEarly Careers & InternshipsField SalesFinanceGovernment SupportHuman ResourcesInstallation TechnicianInternshipsLegalMarketing & Public RelationsPart TimeRetailSalesSecurity ClearanceSupply ChainTechnicianTechnologyWork From Home.
Call Center Representative Planet HondaCall Center RepresentativeUnion, New JerseyAs an Call Center Representative, you will be responsible for generating appointments and building relationships with potential customers through phone, text, and email. Our BDC team plays a crucial role in ensuring our customers have a positive experience from their first point of contact with our dealership.
Call Center Associate Saint Peter's Healthcare System IncCall Center AssociateNew Brunswick, NJManually enter admits, transfers, discharges patients, diet orders and cancels diet orders in CBORD as needed when Cerner is down. Utilize telephone, fax, and/or radio as needed to communicate with Culinary and Nutrition staff and patient care units in accordance with Department policy.
NewContact Center Representative - Iselin (Metropark) Hackensack Meridian HealthContact Center Representative - Iselin (Metropark)Iselin, New JerseyFull timeDemonstrates appropriate customer-care skills such as empathy, active listening, courtesy, politeness, helpfulness and other skills as identified to interact with a variety of customers including patients, practice staff, physicians, colleagues and leaders. The Contact Center Representative will handle multi-channel requests in a fast-paced centralized contact center environment, interacting with patients, families and clinical staff to schedule appointments, register patients and handle other medical requests.
NewContact Center Representative - Tinton Falls Hackensack Meridian HealthContact Center Representative - Tinton FallsTinton Falls, New JerseyFull timeDemonstrates appropriate customer-care skills such as empathy, active listening, courtesy, politeness, helpfulness and other skills as identified to interact with a variety of customers including patients, practice staff, physicians, colleagues and leaders. The Contact Center Representative will handle multi-channel requests in a fast-paced centralized contact center environment, interacting with patients, families and clinical staff to schedule appointments, register patients and handle other medical requests.
NewCustomer Service Representative SPECTRUM LABORATORY PRODUCTS, INC.Customer Service RepresentativeNew Brunswick, NJ$24–$28 / hourWith our diverse product portfolio and relentless focus on quality, we deliver security of supply to minimize risk and raw material variability, as well as offer highly personalized service and practical consultations to earn your trust and exceed expectations. Corp., a division of Spectrum Laboratory Products, Inc., has grown into the chemical industry''s leading customer-focused global supplier of high quality chemicals, laboratory supplies and equipment.
Associated Customer Service Rep Post-2022 Contact Center 1 National Grid PlcAssociated Customer Service Rep Post-2022 Contact Center 1Brooklyn, NYDue to the essential nature of the services we provide our customers, National Grids Contact Centers hours of operation are 24/7 and accepted applicants will be assigned to work a as needed by the business to support our customer centric objectives. Volunteering: From Earth Day volunteering to United Way donations to regular blood drives and departments ongoing community service days, caring National Grid employees are out there in the communities we serve.
NewCustomer SERVICE REP(G.O.V REP) Vista Communication SvcCustomer SERVICE REP(G.O.V REP)New York, NY$28.85–$35 / hourUtilizes various computer systems such as ASI, Logility, EPort's, AXIOS, and Microsoft products in the management of customer orders from plants, distribution centers and vendors. In exchange for their hard work, we support our people with a family-friendly work environment, a commitment to promoting from within, unique benefits that go beyond just medical and dental, and a belief that every employee deserves a productive life outside of work.