Member Care Center Representative/Call Center Representative Dow Credit UnionMember Care Center Representative/Call Center RepresentativeMidland, MIPart timeYou perform troubleshooting, problem-solving, and maintenance of member accounts, assisting members with basic banking tasks such as processing withdrawal requests, looking up account info, checking deposits, posting loan payments, making general ledger transactions, processing account transfers, preparing wires, and issuing official checks. QUALIFICATIONS FOR A MEMBER CARE CENTER/ CALL CENTER REPRESENTATIVEHigh school diploma or equivalent2+ years of customer service experienceGood computer and software aptitudeExcellent customer service skillsDo you have excellent communication skills, both verbal and written?
Assistant Manager - Call Center VenteonAssistant Manager - Call CenterTroy, MI$62,000–$70,000 / yearAssist the Contact Center Manager in leading the department ensuring finance institution members consistently receive an elevated level of service through via video, telephone, chat, text messages, emails, etc. You will assist the Call Center Manager in training, coaching and mentoring call center representatives on superior customer service, support, and inside sales of credit union products.
Confirmation Call Center Manager Bath PlanetConfirmation Call Center ManagerGrand Rapids, MI$55,000–$75,000 / yearYou'll be responsible for confirming appointments, coaching and developing your team, managing schedules, maintaining high customer satisfaction, and ensuring departmental goals are consistently achieved. We provide the training, support, and leadership opportunities you need to build a rewarding career while making a meaningful impact on our customers and your team.
Call Center Representative FreeStar Financial Credit UnionCall Center RepresentativeClinton Twp, MIFull timeAnswer credit union member's requests relating to the function and servicing of their accounts through the call center, which include but are not limited to balance, activity, stop payments, resolving debit card issues. Provide efficient and accurate customer service in transactions which include, but are not limited to, transfers, issue Cashier Checks, and loan payments.
Call Center Member Services Specialist - Auburn Hills Michigan State University Federal Credit UnionCall Center Member Services Specialist - Auburn HillsAuburn Hills, MIThis role is responsible for addressing a variety of financial needs with accuracy, professionalism, and urgency while identifying opportunities to promote products and services that improve members' financial wellbeing. Demonstrated ability to provide exceptional member support across a variety of routine inquiries, including account servicing, transaction assistance, and product information, while meeting departmental expectations for quality, efficiency, and member satisfaction.
Customer Services Specialist CrossFire GroupCustomer Services SpecialistFarmington Hills, MIThis position is responsible for responding to inquiries, investigating concerns, explaining benefits and coverage, and ensuring members receive timely and accurate resolutions. The ideal candidate has recent customer service or call center experience, strong communication and problem-solving skills, and the ability to handle sensitive information with professionalism and empathy.
Full Time Call Center Admissions Specialist I Davenport UniversityFull Time Call Center Admissions Specialist IGrand Rapids, MIAnswers and documents all incoming telephone calls via appropriate handling procedures which may include answering directly, transferring, taking a message, or following and returning the call; routinely checks the queue to monitor calls holding. In addition to the Admissions Specialist duties, like receiving and responding to incoming phone calls, chats, and emails, the Senior Admissions Specialist will help other staff members with these same functions, providing guidance and feedback on best practices.
Full-Time Call Center Representative (Urgently Hiring) MCI CareersFull-Time Call Center Representative (Urgently Hiring)MichiganFull timeMCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
Call Center & Exceptions Supervisor Conduent IncCall Center & Exceptions SupervisorEast Lansing, MI$44,660–$58,000 / yearThrough our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. In this role, you can expect the following working conditions: Onsite work: Work in our local office, receiving personal coaching and leadership so that you can provide the best support to our clients and help you grow in your career.
Call Center Supervisor YoungWilliams Child Support ServicesCall Center SupervisorLivonia, MIAnalyzes staffing levels and call center trends to ensure that staffing levels are efficient in order to maintain project goals and objectives and meet operational effectiveness. Communicates and follows up to ensure CSRs and Leads are fully informed of all new information related to procedures, customer needs and company related issues, changes or actions.
ReBath - Call Center Agent Bathworks IncReBath - Call Center AgentRochester Hills, MI$15–$19 / hourFull timeJob Type: Full-timeSalary: $15.00 - $19.00 per hourBenefits:Dental insuranceHealth insurancePaid time offVision insuranceShift: 8-hour shift, some evenings, and weekends are requiredWork setting: In-personEducation: High school or equivalent RESPONSIBILITIESLead Generation Extraordinaire:Dive into outbound calls with zest to generate leads and discover potential customers.
Call Center Representative I Isabella BankCall Center Representative IMount Pleasant, MichiganThe goal is to educate, assist, and provide quick and efficient service while building strong relationships with customers over the phone, including referring to and recommending products and services to fit the customers’ needs. General Purpose: Provide professional and courteous customer service and sales support to both internal and external customers calling into the Call Center at Isabella Bank.
Onsite Call Center Representative- Mid-Shift QualfonOnsite Call Center Representative- Mid-ShiftHighland Park, MichiganFull timeOur mission is to help as many people as possible pursue their total vocation - as individuals and as members of society - by creating an ever-growing number of job opportunities as we strive to become the partner of choice for our clients. This role is ideal for candidates with at least 1 year of customer service or call center experience who are ready to grow their skills in banking, credit cards, and fraud support.
Onsite Call Center Representative- Afternoons QualfonOnsite Call Center Representative- AfternoonsHighland Park, MichiganFull timeOur mission is to help as many people as possible pursue their total vocation - as individuals and as members of society - by creating an ever-growing number of job opportunities as we strive to become the partner of choice for our clients. This role is ideal for candidates with at least 1 year of customer service or call center experience who are ready to grow their skills in banking, credit cards, and fraud support.
Onsite Call Center Representative- Afternoons Qualfon, Inc.Onsite Call Center Representative- AfternoonsDetroit, MIOur mission is to help as many people as possible pursue their total vocation - as individuals and as members of society - by creating an ever-growing number of job opportunities as we strive to become the partner of choice for our clients. This role is ideal for candidates with at least 1 year of customer service or call center experience who are ready to grow their skills in banking, credit cards, and fraud support.
Bilingual Call Center Representative Ascensus LLCBilingual Call Center RepresentativeDetroit, MIRemoteService center teams are accountable for servicing Flexible Spending Accounts (FSA), 529 Educational Savings accounts, Qualified Plan Retirement accounts and State Sponsored Retirement Program accounts. Ascensus is the leading independent technology and service platform powering savings plans across America, providing products and expertise that help nearly 16 million people save for a better today and tomorrow.
NewCall Center Representative Ascensus LLCCall Center RepresentativeDetroit, MIRemoteService center teams are accountable for servicing Flexible Spending Accounts (FSA), 529 Educational Savings accounts, Qualified Plan Retirement accounts and State Sponsored Retirement Program accounts. Ascensus is the leading independent technology and service platform powering savings plans across America, providing products and expertise that help nearly 16 million people save for a better today and tomorrow.
Call Center Specialist I Lake Michigan Credit UnionCall Center Specialist IGrand Rapids, MIWhat you'll do: Assists members and potential members with their telephone requests; answers questions about products and services and resolves problems that are within their authority to resolve. Our Call Center Specialists are able to make a positive impact on our members, processing their transactions from start to finish and ensuring the safe and sound fulfillment of their financial needs.
Customer Service Coordinator MedNational StaffingCustomer Service CoordinatorSylvan Lake, MI$18–$21 / hourQualifications: High school diploma or equivalent Prior experience in customer service or customer call center experience Excellent effective communication skills and the ability to build authentic, collaborative relationships with internal and external partners Demonstrated ability to develop and foster key relationships with customers #ZR. Qualifications: High school diploma or equivalent Prior experience in customer service or customer call center experience Excellent effective communication skills and the ability to build authentic, collaborative relationships with internal and external partners Demonstrated ability to develop and foster key relationships with customers #ZR
Call Center Representative – Physical Therapy Clinic Plymouth Physical Therapy SpecialistsCall Center Representative – Physical Therapy ClinicPlymouth, MIFull timeOur growing physical therapy clinic is looking for a Call Center Representative to be the first point of contact for patients seeking care and support. Our team of licensed therapists and support staff work closely with patients to provide customized treatment plans and exceptional care.