ReBath - Call Center Agent Bathworks IncReBath - Call Center AgentRochester Hills, MI$15–$19 / hourFull timeShowcase your reporting skills, providing regular reports on your lead generation and appointment-setting adventures. Friendly, enthusiastic, and customer-service oriented Goal-oriented and ready to achieve stellar results.
NewConsumer Contact Center Professional I BC ForwardConsumer Contact Center Professional IFarmington Hills, MIContractorThe ideal candidate will have experience in customer service and call center operations and a proven ability to resolve customer inquiries during first contact while educating customers on bank products and self-service channels . With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity.
NewCustomer Service Representative 311 (Call Center Rep) 31 City of Lansing, MICustomer Service Representative 311 (Call Center Rep) 31Lansing, MI$48,369.36–$71,775.81 / yearThe scope of work requires the appropriate handling of non-emergency, technical communications and administrative services related to the operations of the 311 Customer Service Center and working with citizens/customers in-person for receiving payments and information dissemination. Graduation from high school supplemented by additional course work in business administration and training courses in customer relations, AND three (3) years of related progressive work experience of which two (2) years of experience in call center or dispatch operations is preferred; OR an equivalent combination of training and experience.
Neodent Territory Manager - Grand Rapids/Lansing Straumann Holding AGNeodent Territory Manager - Grand Rapids/LansingGrand Rapids, MIThis position is responsible for, but not limited to, the following: Customer Focus: Build authentic relationships with dental professionals by understanding their needs and delivering tailored solutions aligned with Neodent's innovative implant systems, digital solutions, and regenerative concepts. We develop, manufacture, and supply dental implants, clear aligners, instruments, CADCAM prosthetics and biomaterials for use in esthetic dentistry, tooth replacement and restoration solutions or to prevent tooth loss.
NewNeodent Territory Manager - Grand Rapids/Lansing StraumannNeodent Territory Manager - Grand Rapids/LansingGrand Rapids, MIThis position is responsible for, but not limited to, the following: • Customer Focus: Build authentic relationships with dental professionals by understanding their needs and delivering tailored solutions aligned with Neodent's innovative implant systems, digital solutions, and regenerative concepts. We develop, manufacture, and supply dental implants, clear aligners, instruments, CADCAM prosthetics and biomaterials for use in esthetic dentistry, tooth replacement and restoration solutions or to prevent tooth loss.
Assistant Manager - Call Center VenteonAssistant Manager - Call CenterTroy, MI$62,000–$70,000 / yearAssist the Contact Center Manager in leading the department ensuring finance institution members consistently receive an elevated level of service through via video, telephone, chat, text messages, emails, etc. You will assist the Call Center Manager in training, coaching and mentoring call center representatives on superior customer service, support, and inside sales of credit union products.
Confirmation Call Center Manager Bath PlanetConfirmation Call Center ManagerGrand Rapids, MIFull timeYou'll be responsible for confirming appointments, coaching and developing your team, managing schedules, maintaining high customer satisfaction, and ensuring departmental goals are consistently achieved. We provide the training, support, and leadership opportunities you need to build a rewarding career while making a meaningful impact on our customers and your team.
NewFull-Time Call Center Representative (Urgently Hiring) MCI CareersFull-Time Call Center Representative (Urgently Hiring)MichiganFull timeMCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
Call Center Representative Temp University of MichiganCall Center Representative TempAnn Arbor, MIOEM comprises a dedicated team of more than 200 full-time staff members and up to 400 additional student and temporary staff and is structured in five operational units - the Office of Undergraduate Admissions, the Office of Financial Aid, the Office of New Student Programs, the Office of the Registrar, and OEM Administration. The University of Michigan is a premier public research university with more than 53,488 students, including 35,358 undergraduates, and is firmly committed to serving the people of Michigan, and the world, through preeminence in creating, communicating, preserving and applying knowledge, art, and academic value.
Call Center Agent Clementine AnswersCall Center AgentRoseville, MIFull timeUsing excellent customer service skills to provide the best possible experience, you'll handle calls for various businesses, ranging from medical offices to apartment complexes to professional services. Your job will be to professionally handle incoming calls, greet callers, provide and request required information, transfer calls, or take messages as necessary.
NewCall Center - Customer Service Representative Haley MechanicalCall Center - Customer Service RepresentativeDexter, MichiganFull timeAs a Customer Service Representative, you’ll play a vital role in providing outstanding service to our Maintenance Agreement Members and potential new customers. If you thrive on helping customers, problem-solving, and delivering top-tier service, this is your chance to make an impact while growing your career.
Call Center Member Services Specialist - Auburn Hills Michigan State University Federal Credit UnionCall Center Member Services Specialist - Auburn HillsAuburn Hills, MIThis role is responsible for addressing a variety of financial needs with accuracy, professionalism, and urgency while identifying opportunities to promote products and services that improve members' financial wellbeing. Demonstrated ability to provide exceptional member support across a variety of routine inquiries, including account servicing, transaction assistance, and product information, while meeting departmental expectations for quality, efficiency, and member satisfaction.
Call Center Manager Luxury Bath TechnologiesCall Center ManagerPort Huron, MIFull timeThis is a key leadership role where you’ll help drive our continued growth, develop a high-performing team, and ensure outstanding service and efficiency in every customer interaction. At Mobility Remodelers , we’re redefining what bath remodeling means—bringing stylish, affordable, and low-maintenance solutions to homeowners, businesses, and individuals with accessibility needs.
Call Center Banking Specialist- Afternoon Qualfon, Inc.Call Center Banking Specialist- AfternoonOakland, MIOur mission is to help as many people as possible pursue their total vocation - as individuals and as members of society - by creating an ever-growing number of job opportunities as we strive to become the partner of choice for our clients. This role is ideal for candidates with at least 1 year of customer service or call center experience who are ready to grow their skills in banking, credit cards, and fraud support.
Call Center Banking Specialist- Afternoon QualfonCall Center Banking Specialist- AfternoonHighland Park, MichiganFull timeOur mission is to help as many people as possible pursue their total vocation - as individuals and as members of society - by creating an ever-growing number of job opportunities as we strive to become the partner of choice for our clients. This role is ideal for candidates with at least 1 year of customer service or call center experience who are ready to grow their skills in banking, credit cards, and fraud support.
Call Center Representative CU*Answers, Inc.Call Center RepresentativeGrand Rapids, MIFull timeWe provide services like contact center support, bookkeeping, and back-office operations to help credit unions better serve their members. In this role, you'll be the friendly voice members rely on-providing answers, resolving issues, and creating a positive experience with every interaction.
Call Center Representative I Isabella BankCall Center Representative IMount Pleasant, MIPart timeThe goal is to educate, assist, and provide quick and efficient service while building strong relationships with customers over the phone, including referring to and recommending products and services to fit the customers’ needs. General Purpose: Provide professional and courteous customer service and sales support to both internal and external customers calling into the Call Center at Isabella Bank.
Call Center Representative XtendCall Center RepresentativeGrand Rapids, MIFull timeWe provide services like contact center support, bookkeeping, and back-office operations to help credit unions better serve their members. In this role, you'll be the friendly voice members rely on-providing answers, resolving issues, and creating a positive experience with every interaction.
Call Center Admissions Specialist I Davenport UniversityCall Center Admissions Specialist IGrand Rapids, MISUMMARY: This role is responsible for working cooperatively with Admissions Representatives to generate the enrollment of new students by marketing the university programs, securing admissions applications, scheduling appointments, working through phone, chat, texting, and email channels, offering and scheduling events, and creating follow-up tasks to move prospects along the path to enrolled students. RESPONSIBILITIES: Generate new student enrollment applications by providing information on University degree programs, and Responding to all newly created as well as re-activated leads generated by Marketing, Admissions Events, and other sources like SAT scores, FAFSA submissions, etc.
Bilingual Call Center Representative Ascensus LLCBilingual Call Center RepresentativeDetroit, MIRemoteService center teams are accountable for servicing Flexible Spending Accounts (FSA), 529 Educational Savings accounts, Qualified Plan Retirement accounts and State Sponsored Retirement Program accounts. Ascensus is the leading independent technology and service platform powering savings plans across America, providing products and expertise that help nearly 16 million people save for a better today and tomorrow.
NewFull Time Call Center Representative (Urgently Hiring) MCI LCFull Time Call Center Representative (Urgently Hiring)MIRemoteMCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
NewFull-Time Call Center Representative (Urgently Hiring) MCIFull-Time Call Center Representative (Urgently Hiring)UNAVAILABLE, MIRemoteMCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
Loan Specialist - Call Center QualfonLoan Specialist - Call CenterHighland Park, MichiganFull timeOur mission is to help as many people as possible pursue their total vocation - as individuals and as members of society - by creating an ever-growing number of job opportunities as we strive to become the partner of choice for our clients. In this role, you’ll handle inbound calls, assist with account maintenance, and provide excellent customer service for existing banking members.
Loan Specialist - Call Center Qualfon, Inc.Loan Specialist - Call CenterDetroit, MIOur mission is to help as many people as possible pursue their total vocation - as individuals and as members of society - by creating an ever-growing number of job opportunities as we strive to become the partner of choice for our clients. In this role, you'll handle inbound calls, assist with account maintenance, and provide excellent customer service for existing banking members.
Bilingual (English/Spanish) Call Center Specialist I Lake Michigan Credit UnionBilingual (English/Spanish) Call Center Specialist IGrand Rapids, MIServe as an on-call interpreter for the assigned location and internal departments requiring Spanish language member-facing support, including assisting with member meetings and transactions, explaining financial products and services, resolving language-related issues, and clarifying policies to enhance communication and member experience. What you'll do: Assists members and potential members with their telephone requests; answers questions about products and services and resolves problems that are within their authority to resolve.
Call Center Rep? Earn Up to $23/hr (Tips) On Camera - No Headset, No Queue - Southfield Evolution ABCall Center Rep? Earn Up to $23/hr (Tips) On Camera - No Headset, No Queue - SouthfieldSouthfield, MI$17–$23 / hourEvolution is a global leader in live online casino entertainment, operating professional studios across North America and around the world. You''ll host live casino games - Blackjack, Roulette, Baccarat while players join online from around the world.
Customer Service Coordinator MedNational StaffingCustomer Service CoordinatorSylvan Lake, MI$18–$21 / hourQualifications: High school diploma or equivalent Prior experience in customer service or customer call center experience Excellent effective communication skills and the ability to build authentic, collaborative relationships with internal and external partners Demonstrated ability to develop and foster key relationships with customers #ZR. Qualifications: High school diploma or equivalent Prior experience in customer service or customer call center experience Excellent effective communication skills and the ability to build authentic, collaborative relationships with internal and external partners Demonstrated ability to develop and foster key relationships with customers #ZR
Call Center Representative – Physical Therapy Clinic Plymouth Physical Therapy SpecialistsCall Center Representative – Physical Therapy ClinicPlymouth, MIFull timeOur growing physical therapy clinic is looking for a Call Center Representative to be the first point of contact for patients seeking care and support. Our team of licensed therapists and support staff work closely with patients to provide customized treatment plans and exceptional care.
NewCustomer Service Manager Insight GlobalCustomer Service ManagerGrand Rapids, MI$75,000–$95,000 / yearWalker, MI $75,000.00-$90,000.00 1 day agoCustomer Service & E-Commerce Associate Team Leader (Customer Service, In-Store Shopper Assistant Department Manager) Grand Rapids, MI $45,000.00-$71,550.00 1 hour agoWalker, MI $50,500.00-$69,000.00 2 weeks agoGrand Rapids, MI $15.00-$15.50 1 month agoGrand Rapids, MI $15.00-$15.50 Required Skills & Experience• Bachelor's degree or equivalent experience in Business, Healthcare Administration, or related field.• 5+ years of experience in call center management, preferably in healthcare and financial services.• Strong leadership, communication, and conflict resolution skills.•
Customer Service Representative Clementine AnswersCustomer Service RepresentativeRoseville, MIPart timeThrough our dedicated Customer Service Representatives at Clementine , we deliver critical services and create exceptional outcomes for our clients and the many people who count on them. Your job will be to professionally handle incoming calls, greet callers, provide and request required information, transfer calls, or take messages as necessary.
Call Center Representative - DHA Social Security AdministrationCall Center Representative - DHAMI$40,736–$82,007 / yearExamples of specialized experience include: (1) Working with legal or medical records, documents or benefit/financial accounts which involve applying laws, rules or regulations and written established guidelines and procedures (e.g., basic accounting, accounts payable/receivable); OR (2) Experience conducting face to face and/or telephone interviews to obtain/provide information to resolve problems (e.g., collection agency, telemarketing, customer service, sales, etc.). This involves receiving incoming calls through SSAs National 800 number and conducting interviews to determining the nature of the call or provide information on SSA laws, rules and regulations and Medicare Insurance Programs; obtaining information in order to determine eligibility for programs administered by SSA; and using automation tools to access and update information about claims or potential eligibility.
Call Center Agent - MI - Full-Time - M-TH 11:30a - 8p and alternating Fri's 8a-4:30p / Sat's 9a-1p Versiti, Inc.Call Center Agent - MI - Full-Time - M-TH 11:30a - 8p and alternating Fri's 8a-4:30p / Sat's 9a-1pGrand Rapids, MichiganRemoteFull timeThis combination of skill and knowledge results in improved patient outcomes, higher quality services and reduced cost of care for hospitals, blood centers, hospital systems, research and educational institutions, and other health care providers. Ensures donor requests are carried out (opt out of calling list, don’t contact for a period of time, prefers to only receive text messages, etc.) by making the appropriate request and following up to ensure completion.
NewCall Center Agent - MI - Full-Time - M-Th 11:30a - 8p and alternating Fri. 8a-4:30p / Sat. 9a-1p (Hybrid, not remote) Versiti, Inc.Call Center Agent - MI - Full-Time - M-Th 11:30a - 8p and alternating Fri. 8a-4:30p / Sat. 9a-1p (Hybrid, not remote)Grand Rapids, MichiganRemoteFull timeThis combination of skill and knowledge results in improved patient outcomes, higher quality services and reduced cost of care for hospitals, blood centers, hospital systems, research and educational institutions, and other health care providers. Ensures donor requests are carried out (opt out of calling list, don’t contact for a period of time, prefers to only receive text messages, etc.) by making the appropriate request and following up to ensure completion.
NewCall Center Agent - MI - Full-Time - M-Th 11:30a - 8p and alternating Fri 8a - 4:30p and Sat 9a - 1p (Not Remote) Versiti, Inc.Call Center Agent - MI - Full-Time - M-Th 11:30a - 8p and alternating Fri 8a - 4:30p and Sat 9a - 1p (Not Remote)Grand Rapids, MichiganRemoteFull timeThis combination of skill and knowledge results in improved patient outcomes, higher quality services and reduced cost of care for hospitals, blood centers, hospital systems, research and educational institutions, and other health care providers. Ensures donor requests are carried out (opt out of calling list, don’t contact for a period of time, prefers to only receive text messages, etc.) by making the appropriate request and following up to ensure completion.
Call Center Patient Service Representative Upper Great Lakes Family Health CenterCall Center Patient Service RepresentativeHancock, MIJob Code:2026-HAFP-008 FLSA Status:Non-Exempt Referral Bonus Eligible:Yes - $500 Weekly Hours:24 Hrs/Week Location:Hancock Family Health Clinic. The CCPSR interacts and assists patients by telephone to schedule appointments, answer and route questions to the appropriate clinic staff, and update patient information.
NewBilingual Patient Service Center Representative Metro Vein CentersBilingual Patient Service Center RepresentativeDetroit, MichiganThis is an excellent opportunity for candidates with experience in healthcare call centers, medical front desk operations, patient access, scheduling, insurance verification, or customer service environments who enjoy helping patients and thrive in a fast-paced, high-volume setting. Our board-certified physicians and expert staff are on a mission to improve people’s quality of life by relieving the painful, yet highly treatable symptoms of vein disease—such as varicose veins and heavy, aching legs.
Patient Access Agent – Centralized Call Center Center for Physical RehabilitationPatient Access Agent – Centralized Call CenterGrand Rapids, MIFull timep>We are looking for a friendly, organized, and customer-focused Patient Access Agent to join our centralized call center team supporting 12 outpatient physical therapy clinics. This role is the first point of contact for our patients and referral partners, helping individuals access the care they need quickly and efficiently.
NewSER Call Center Agent FT - 2230 Saginaw Chippewa Indian TribeSER Call Center Agent FT - 2230Mt Pleasant, MichiganMaintain knowledge of all properties, including but not limited to, Soaring Eagle Casino & Resort, Soaring Eagle Waterpark & Hotel, Saganing Eagles Landing Casino & Hotel, The Retreat at Soaring Eagle, Soaring Eagle Hideaway RV Park, and the local area. Under the supervision of the Call Center Lead Agent, assist guests in a prompt, professional, and friendly manner in order to achieve the objectives, goals and expectations set for the department in a fast-paced, high call volume environment.
Customer Service Center Manager ChoiceOne Financial Services, Inc.Customer Service Center ManagerSparta, MIProblem Solving - Identifies and resolves problems in a timely manner; gathers and analyzed information skillfully; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with emotional topics. Carries out supervisory responsibilities including interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; handing complaints and resolving problems.
Senior Contact Center Manager Eaton Corporation PlcSenior Contact Center ManagerGalesburg, MI$97,000–$143,000 / yearThe Senior Contact Center Manager will leverage customer support technologies, case management systems, warranty applications, AI tools, and telematics platforms to capture the Voice of the Customer (VOC), monitor product performance, and support proactive fleet management initiatives. The manager will oversee customer experience coordinators (CECs), conduct performance evaluations, manage staffing and schedules, and provide ongoing coaching to ensure exceptional customer service, professionalism, collaboration, and technical expertise.
NewCustomer Service Representative Shamrock Advisory, llcCustomer Service RepresentativeDetroit, MIThe Customer Care Representative provides outstanding service to our customers by responding to a high level of inbound customer calls, inquiries and requests which may require research and investigation to reach resolution. The incumbent actively engages customers to ensure complete understanding of the issues and provide accurate and efficient responses in a prompt, respectful and courteous manner.
2nd Shift Bilingual (English/Spanish) Call Center Agent Ambs Call Center2nd Shift Bilingual (English/Spanish) Call Center AgentJackson, MIHigh School Diploma or equivalent required Typing skills of 25 wpm Customer service experience preferred Excellent interpersonal, verbal, and written communication skills Strong basic computer skills Ability to multi-task Ability to make sound decisions under pressure Ability to deal with difficult situations and people Ability to work well in both a team environment and independently A strong attention to detail Requires primarily sitting at a desk for extended periods. As an Ambs Call Center Agent, you'll be helping people from all walks of life across a variety of industries - with a friendly and helpful voice.
Call Center Assistant (Bilingual Spanish) Honor Community HealthCall Center Assistant (Bilingual Spanish)Pontiac, MIFull timeThey must maintain strong internal and external relationships, act as a liaison for Honor Community Health (HCH) centers and clinical teams and provide language services to non-English speaking patients. Reporting to the Program Manager, the full-time, non-exempt Call Center Assistant I plays a key role in supporting patient care by answering calls, scheduling appointments, addressing patient questions, and routing calls appropriately.
NewCall Center SUD Technician Contingent Detroit Wayne Mental Health AuthorityCall Center SUD Technician ContingentDetroit, MIKnowledge of various treatment modalities including Opiate Maintenance Treatment (OMT) (and re-authorization of Medication Assisted Treatment (MAT) criteria), case management, chemically-dependent pregnant women, co-occurring individuals, SMI/SED and I/DD populations. This position is responsible for providing behavioral health utilization management services for the treatment provider network through the implementation and facilitation of outpatient, withdrawal management, residential authorizations and case management processes.
Bilingual Call Center Representative Penske CorporationBilingual Call Center RepresentativeBloomfield Hills, MIThe customer service representative is tasked with creating an exceptional customer service experience handling a high volume of inbound customer service calls and internal transfers. If you are ready for a rewarding career with competitive compensation and benefits, and opportunities to excel and advance, consider joining the Penske Automotive Group organization.
Call Center Representative Luxury Bath TechnologiesCall Center RepresentativeMarine City, MIFull timeWith over 25 years in business, Luxury Bath is a leader in the acrylic bath remodeling industry and one of the fastest-growing companies in the home improvement space. Luxury Bath / Mobility Remodelers is hiring a high-energy Call Center Representative to join our Port Huron team.
Call Center Representative Start with a job, stay for a career.Call Center RepresentativePortage, MichiganThis correspondence will assist with identifying customer needs, providing information on repairs, researching issues, and providing solutions or alternatives as needed related to Dish Network and Internet services while interfacing with the Bloom Operating Software System (BOSS). The Call Center Representative is responsible for managing large amounts of inbound and outbound customer calls and emails regarding their broadband services in a timely manner.
NewCall Center Representative CU*AnswersCall Center RepresentativeGrand Rapids, MIWe provide services like contact center support, bookkeeping, and back-office operations to help credit unions better serve their members. In this role, you'll be the friendly voice members rely on-providing answers, resolving issues, and creating a positive experience with every interaction.
NewCustodial Supervisor for Call Center Environment- 3:30pm-12am GRBSCustodial Supervisor for Call Center Environment- 3:30pm-12amGrand Rapids, MichiganAt GRBS we care about the customers and communities we serve and we care about our team members by providing honorable and safe employment. Pay Rate: $17.00 per hour Why become a member of our GRBS Family: Because we care about serving our customers, we also care about YOU and offer the following benefits.
Call Center Representative Burgess Information Systems IncCall Center RepresentativeSouthfield, MIPerform related duties as assigned, including but not limited to direct member reimbursements; ID card management and distribution, etc. Assess, prioritize and resolve client issues using good listening and comprehension skills.