Access Interviewer Osborn Family Health CenterAccess InterviewerCamden, New JerseyAppropriately and professionally assisting patients during the scheduling and confirmation of appointments; intake of information; insurance verification; referrals generation; and follow up, handle all physician scheduling and dictation when necessary. The following statements reflect the general duties, responsibilities and competencies considered necessary to perform the principal functions of the job and shall not be considered as a detailed description of all work requirements that may be inherent in the position.
Virtual Call Center Agent - Bilingual (Spanish/English) Dynata LLCVirtual Call Center Agent - Bilingual (Spanish/English)PARemoteWe are looking for talented bilingual call center survey agents to perform outbound surveys from home with respondents and accurately record their answers in both Spanish and English. NOT QUALIFIED: corded jack type, any gaming headset (usb or not), Wireless/Bluetooth, True wireless Mono or Stereo type of headset.
Virtual Call Center Agent Dynata LLCVirtual Call Center AgentPARemoteWe are looking for talented call center survey agents to perform outbound surveys from home with respondents and accurately record their answers. NOT QUALIFIED: corded jack type, any gaming headset (usb or not), Wireless/Bluetooth, True wireless Mono or Stereo type of headset.
Call Center Customer Service Integrity Staffing SolutionsCall Center Customer ServiceBlue Bell, PA$18–$18.50 / hourFrom free online education programs to financial tools, we provide the opportunities, programs, and community resources our associates need to be successful, productive, and fulfilled. Join our team and enjoy a year-round opportunity with room for growth within a reputable organization while making a positive impact on customer experiences.
Call Center Operations Q1 Technologies, IncCall Center OperationsRaritan, NJJob Description: Contact Center Technology and Process Improvement – Design and drive implementation of contact center operations technology and process changes/enhancements Translate business improvement requirements into operational process changes and SOPs for vendors and/or technical requirements for software development. Work closely with vendors and internal teams on Customer Service initiatives, including quality Management, IVR optimization, Training, work force management, etc.
Call Center Representative - English & Spanish (Remote) Stratford Solutions Inc.Call Center Representative - English & Spanish (Remote)Princeton, NJRemoteSuccess in this position means delivering service with integrity, building customer rapport, and creating a positive experience for every caller. In this role, you will provide high-quality, accurate, and professional responses to customer inquiries while adhering to regulatory and compliance guidelines.
Call Center Analyst HTSS, Inc.Call Center AnalystAllentown, PAIn this role, youll turn operational data into meaningful insights that drive performance, improve customer experience, and support critical business decisions. This is a great opportunity for someone who enjoys digging into data, building reports, and collaborating across teams to make a real impact.
Service Team Coordinator - Inbound Call Center Agent (Healthcare) (Remote) ChenMed LLCService Team Coordinator - Inbound Call Center Agent (Healthcare) (Remote)Philadelphia, PARemote$17–$24.26 / hourKNOWLEDGE, SKILLS AND ABILITIES: • Competent-level business acuity • Comprehensive knowledge and understanding of general/core job-related functions, practices, processes, procedures, techniques and methods • Exceptional verbal communication skills including active listening • Excellent organizational and multi-tasking skills • Passion for serving others, particularly seniors, with initiative-taking solutions • Ability to successfully operate in a demanding environment • Proficient in keyboarding as well as, Microsoft Office Suite products including Word, Excel, PowerPoint and Outlook; competent in other systems required for the position • Availability and willingness to work overtime hours as requested by leadership and based on the staffing needs of the business • Spoken and written fluency in English; bilingual a plus (Spanish, Creole, Vietnamese preferred). EDUCATION AND EXPERIENCE CRITERIA: • High school diploma or GED equivalent required • A minimum of 2 years of customer service experience required; in a call center or similar environment • A minimum of 1 year experience working in a fast-paced medical office or healthcare setting, highly preferred • Must reside in the continental United States and within a state where the company is established as a business entity • Experience with web-based customer relationship management systems.
Call Center Agent Morris Insurance AgencyCall Center AgentAllentown, PennsylvaniaRemoteMajor Responsibilities: Answering incoming calls and responding to customer inquiries Making outbound calls to follow up on customer requests Providing information about products and services Resolving customer complaints and issues Documenting all interactions in the call center software . Qualifications: High school diploma or equivalent Previous experience in a customer service role preferred Excellent communication skills, both verbal and written Ability to work independently and as part of a team Proficiency in Microsoft Office and call center software .
NewCustomer Service and Support Manager 1 ASM Research, An Accenture Federal Services CompanyCustomer Service and Support Manager 1Trenton, NJCompensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. Oversee care advocates and Health Resource Specialists (HRSs) scheduling, leave planning, and queue monitoring to maintain adequate staffing levels.
Call Center Supervisor (On-Site) Christian Heating, Cooling & PlumbingCall Center Supervisor (On-Site)West Chester, PennsylvaniaFull timeThis onsite role provides coaching, performance management, workforce oversight, and escalated customer support, while partnering closely with Dispatch, General Managers, Sales Leadership, and Operations teams to drive booking performance, membership growth, and operational excellence. Join a trusted home services leader and play a key role in delivering exceptional customer experiences while supporting the continued growth and success of Christian's HVAC, Plumbing, and Electrical business.
Customer Service Representative I - Workers'''' Compensation Call Center CorVel CorpCustomer Service Representative I - Workers'''' Compensation Call CenterNorristown, PARemote$13.94–$21.48 / hourPay rates are established taking into account the following factors: federal, state, and local minimum wage requirements, the geographic location differential, job-related skills, experience, qualifications, internal employee equity, and market conditions. ABOUT CORVEL: CorVel, a certified Great Place to Work Company, is a national provider of industry-leading risk management solutions for the workers' compensation, auto, health and disability management industries.
Call Center Manager VitalsearchgroupCall Center ManagerPhiladelphia, PennsylvaniaThe ideal candidate has experience in healthcare admissions, patient intake, or call center leadership, with strong communication skills and the ability to manage sensitive conversations with care and professionalism. A leading healthcare organization is seeking a compassionate and experienced Healthcare Call Center Manager to oversee patient intake, admissions coordination, and call center operations.
Inbound Customer Service Call Center - Hybrid *Bilingual in Spanish Required* First Commonwealth Federal Credit UnionInbound Customer Service Call Center - Hybrid *Bilingual in Spanish Required*Allentown FC, PAFull timeAs our Member Experience Associate – Inbound, you will be accountable for effective servicing of our members and assisting them with their financial objectives, primarily via telephone and email, consistently cross offering all credit union products and services when appropriate and in accordance with established credit union policies and procedures. • Establish, maintain, grow and display excellent member service and telephone skills, including active listening, cross-selling, problem solving, conflict resolution, effective communication (words, tone), product knowledge, personal accountability, and other skills identified by management.
Customer Service Representative I - Workers' Compensation Call Center CorVel Enterprise Claims, Inc.Customer Service Representative I - Workers' Compensation Call CenterNorristown, PARemote$13.94–$21.48 / hourPart timePay rates are established taking into account the following factors: federal, state, and local minimum wage requirements, the geographic location differential, job-related skills, experience, qualifications, internal employee equity, and market conditions. The Customer Service Representative plays a vital role in supporting the Workers’ Compensation department by managing inbound and outbound calls and providing exceptional service to claimants and internal teams.
NewPharmacy Call Center Tech Integrated Resources, IncPharmacy Call Center TechPhiladelphia, PennsylvaniaContractorIT Life Sciences Allied Healthcare CROCertified MBE |GSA - Schedule 66 I GSA - Schedule 621IDIRECT # - 732 – 318 -6506 | (W) # 732-549-2030 – Ext – 324 | (F) 732-549-5549Email id – seema @irionline.com| www.irionline.comGold Seal JCAHO Certified for Health Care Staffing"INC 5000's FASTEST GROWING, PRIVATELY HELD COMPANIES" (8th Year in a Row) Job DescriptionPosition Title: Pharmacy Call Center TechLocation: Philadelphia, PADuration: 3 Months Contract to PermJob Summary: Under the direct supervision of the Supervisor, Pharmacy Services Call Center, the Pharmacy Call Center Technician is responsible for providing knowledgeable and courteous customer assistance and response to members, providers and Pharmacy Call Center Technician inquiries.
Child Support Call Center Agent Conduent IncChild Support Call Center AgentHamilton, NJRemoteThrough our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. The Customer Care Associate will handle inquiries for the New Jersey Department of Human Services Office of Child support and the services it provides via inbound calls.
Bilingual Call Center Representative Ascensus LLCBilingual Call Center RepresentativePhiladelphia, PARemoteService center teams are accountable for servicing Flexible Spending Accounts (FSA), 529 Educational Savings accounts, Qualified Plan Retirement accounts and State Sponsored Retirement Program accounts. Ascensus is the leading independent technology and service platform powering savings plans across America, providing products and expertise that help nearly 16 million people save for a better today and tomorrow.
Call Center LPN Southern Jersey Medical Centers IncCall Center LPNNJSummary: The Call Center LPN serves as the key point of contact for the patient care teams while providing excellent customer service to patients and staff. Southern Jersey Family Medical Centers, Inc. is looking for a Call Center Licensed Practical Nurse(LPN) to step into our fast-paced call center!
Senior Director, US Employer Operations - Head of Medical Call Centers The Cigna GroupSenior Director, US Employer Operations - Head of Medical Call CentersPhiladelphia, PA$180,000–$300,000 / yearThis executive leader is accountable for an organization of 1,300+ direct and indirect team members, supporting more than 16 million customers, managing annual call volumes exceeding 10 million interactions, overseeing $40 million in performance guarantee commitments, and stewarding a $60 million operating budget. The position partners extensively with enterprise leaders across Operations, Technology, Product, Finance, Human Resources, Sales, and Service organizations to define and execute strategies that improve customer experience, enhance efficiency, optimize service delivery, and accelerate business performance.
NewSr. Call Center Service Assoc Blue Cross and Blue Shield AssociationSr. Call Center Service AssocHopewell, NJ$52,787–$70,172 / yearThis compensation range is specific to the job level and takes into account the wide range of factors that are considered in making compensation decisions, including but not limited to: education, experience, licensure, certifications, geographic location, and internal equity. Responsibilities: Receive escalated customer inquiries and provide second level resolution by initiating or continuing investigation process, utilizing available resources and accurately documenting customer inquiry and actions taken in accordance with departmental quality guidelines.
Call Center Representative - DHA Social Security AdministrationCall Center Representative - DHAPA$40,736–$82,007 / yearExamples of specialized experience include: (1) Working with legal or medical records, documents or benefit/financial accounts which involve applying laws, rules or regulations and written established guidelines and procedures (e.g., basic accounting, accounts payable/receivable); OR (2) Experience conducting face to face and/or telephone interviews to obtain/provide information to resolve problems (e.g., collection agency, telemarketing, customer service, sales, etc.). This involves receiving incoming calls through SSAs National 800 number and conducting interviews to determining the nature of the call or provide information on SSA laws, rules and regulations and Medicare Insurance Programs; obtaining information in order to determine eligibility for programs administered by SSA; and using automation tools to access and update information about claims or potential eligibility.
Customer Service representative? Become an On-Camera Casino Dealer - $17.25/hr + Tips Evolution ABCustomer Service representative? Become an On-Camera Casino Dealer - $17.25/hr + TipsPhiladelphia, PAYou''ll sit in a modern broadcast studio, host live casino games on camera, and create a professional, engaging experience for online players around the world. If you''ve worked in call centers, retail, reception, customer service, or as a cashier or agent, you already know how to: Stay professional when the pressure is on.
Customer Service Representative - On-Camera Studio Host - Up to $25/hr+ (Tips) | Entry Level Evolution ABCustomer Service Representative - On-Camera Studio Host - Up to $25/hr+ (Tips) | Entry LevelPhiladelphia, PA$20–$25 / hourYou''ll sit in a modern broadcast studio, host live casino games on camera, and create a professional, engaging experience for online players around the world. If you''ve worked in call centers, retail, reception, customer service, or as a cashier or agent, you already know how to: Stay professional when the pressure is on.
Healthcare Call Center Representative IvyrehabHealthcare Call Center RepresentativePhiladelphia, PennsylvaniaRemoteAchieve Key Performance Indicators: efficient handle time, productivity in terms of number of calls handled, conversion rates, patient satisfaction scores, accurate info capture, schedule adherence, etc. Leverage technology and knowledge base content modules to provide an experience that “feels local” from giving pinpoint directions, to sharing information about a specific provider or clinic.
Customer Service Licensed Agents Integrity Staffing SolutionsCustomer Service Licensed AgentsBlue Bell, PA$18.50–$20 / hourOur Use of AI - We utilize artificial intelligence and automated decision-making tools provided by third-party vendors as part of our candidate recruitment, screening, evaluation, and matching services. From free online education programs to financial tools, we provide the opportunities, programs, and community resources our associates need to be successful, productive, and fulfilled.
NewPharmacy Call Center Technician Integrated Resources, IncPharmacy Call Center TechnicianPhiladelphia, PennsylvaniaContractorPharmacy Call Center TechnicianUnder the direct supervision of the Supervisor, Pharmacy Services Call Center, the Pharmacy Call Center Technician is responsible for providing knowledgeable and courteous customer assistance and response to members, providers and Pharmacy Call Center Technician inquiries. • Assists with entering prior authorizations when required; provides follow up assistance for prior authorization requests, follow up with request from physicians for denial letters, provides assistance in gathering historical claim information as required.
Customer Service Licensed Agent - Class Integrity Staffing SolutionsCustomer Service Licensed Agent - ClassBlue Bell, PA$18.50–$20 / hourTemporaryOur Use of AI - We utilize artificial intelligence and automated decision-making tools provided by third-party vendors as part of our candidate recruitment, screening, evaluation, and matching services. From free online education programs to financial tools, we provide the opportunities, programs, and community resources our associates need to be successful, productive, and fulfilled.
NewSr. Call Center Service Assoc Horizon Healthcare ServicesSr. Call Center Service AssocHopewell, New Jersey52,787 - $70,172 This compensation range is specific to the job level and takes into account the wide range of factors that are considered in making compensation decisions, including but not limited to: education, experience, licensure, certifications, geographic location, and internal equity. Receive escalated customer inquiries and provide second level resolution by initiating or continuing investigation process, utilizing available resources and accurately documenting customer inquiry and actions taken in accordance with departmental quality guidelines.
Patient Services Rep (PER DIEM)- Call Center Cooper University HospitalPatient Services Rep (PER DIEM)- Call CenterCamden, NJAccurately and efficiently performs many non-clinical administrative duties, including but not limited to in-basket and telephone communication, documentation in medical record, obtaining reports and medical records, completion of insurance and/or disability forms, precertification and/or authorizations, referrals and work queues such as patient reg, referrals, etc. Makes appointments, including follow-up appointments for patients in a high customer service environment in an efficient and timely manner across the healthcare continuum including physician office visits, imaging, and lab post-visit and during patient outreach.
NewCustomer Service Representative (Retirement) - Pennington, NJ Canon Recruiting GroupCustomer Service Representative (Retirement) - Pennington, NJPennington, NJBy promoting inclusion with the same enthusiasm, we devote to quality and competency, and using the experience from a diverse assortment of backgrounds and experiences, Canon is able to improve the services and value we deliver to clients, employees, and customers. This position provides general maintenance assistance for retirement accounts, including opening new accounts, updating existing accounts, and enrolling accounts in additional features.
NewCall Center Supervisor PRWT Services IncCall Center SupervisorPhiladelphia, PennsylvaniaFull timeEducation And/Or ExperienceHigh School diploma or general education degree (GED)Possess at least three (3) years prior experience in the performance of call center functionsPossess at least two years previous supervisory/management experience; or equivalent combination of education and experienceAbility to read, write, and understand English and/or Spanish. Customer Service AssociateAs one of the nation's premier minority-owned companies, we are a high performance provider of business process solutions, facilities management and infrastructure support services to government and commercial markets.
FN Call Center Operator Cooper University HospitalFN Call Center OperatorCamden, NJ3-5 years customer service experience (This includes cashiering, telephone sales, office management, sales clerk in any platform, operator, tray aide, hostess/host, call center, medical assistant, deli, pizza station experience, order taking, etc.) ; call center experience preferred; 2 years clinical food service experience. Maintains current records of patient diet orders and takes patient calls for room service andguides them through choices in accordance with their diets.
Bilingual Call Center Representative FieldprintBilingual Call Center RepresentativeWarminster, PennsylvaniaFull timeWe provide a full range of secure, efficient services including Livescan fingerprinting, fingerprint enrollment, Form I-9 Section 2 completion, badge photography and processing, and fitness determinations for a wide range of clients — from corporations and non-profits to federal, state, tribal, and local government agencies. Job Description: Fieldprint call center representatives take incoming calls from customers and clients relating to our electronic fingerprinting and identity management services.
Bilingual Call Center Representative RG/2 Claims Administration LLCBilingual Call Center RepresentativePhiladelphia, PAReporting to the Director of Claims Administration, the Call Center Representative projects a professional company image, both internally and externally, is well organized and highly conscientious, has strong interpersonal and communication skills and exhibits the maturity to handle confidential materials and matters with discretion. Qualified applicant will possess knowledge of MS Office Applications (Outlook, Word, and Excel), have outstanding verbal communication skills, effectively interact with all organizational levels, ability to initiate, manage and complete tasks with little supervision.
Business Sales Executive Mobility AT&T IncBusiness Sales Executive MobilityWayne, PA$116,700–$147,500 / yearCountry Code+1+1242+1246+1264+1268+1284+1340+1441+1473+1649+1664+1670+1671+1684+1758+1767+1784+1849+1868+1869+1876+1939+20+211+212+213+216+218+220+221+222+223+224+225+226+227+228+229+230+231+232+233+234+235+236+237+238+239+240+241+242+243+244+245+248+249+250+251+252+253+254+255+256+257+258+261+262+264+265+266+267+268+269+27+290+291+297+298+299+30+31+32+33+34+345+350+351+352+353+354+355+356+357+358+359+36+370+371+372+373+374+375+376+377+378+379+380+381+382+385+386+387+389+39+40+41+420+421+423+43+44+45+46+47+48+49+500+501+502+503+504+505+506+507+508+509+51+52+53+54+55+56+57+58+590+591+593+594+595+596+597+598+599+60+61+62+63+64+65+66+670+672+673+674+675+676+677+678+679+680+681+682+683+685+686+687+688+689+690+692+7+77+81+82+84+850+852+853+855+856+86+872+880+886+90+91+92+93+94+95+960+961+962+963+964+965+966+967+968+970+971+972+973+974+975+976+977+98+992+993+994+995+996+998Phone Number. Job CategorySelect a Job CategoryB2B SalesBilingualCall CenterCorporateCustomer ServiceCybersecurityData and AnalyticsDeveloperEarly Careers & InternshipsExternal Affairs & RegulatoryField SalesFinanceGovernment SupportHuman ResourcesInstallation TechnicianInternshipsLegalMarketing & Public RelationsPart TimeRetailSalesSecurity ClearanceSupply ChainTechnicianTechnologyWork From Home.
NewClerk-Call Center (Parking) PRWT Services IncClerk-Call Center (Parking)Philadelphia, Pennsylvania$0–$14.75 / hourFull timeClerks can earn up to $14.75.Essential Duties And Responsibilities Include The Following:Accurately handle complaints concerning tickets or services rendered in a professional and courteous manner in a high-volume call centerAccurately process, document and record mail correspondenceResearch and review correspondence to assess action to be takenPrepares paperwork for processing of refund due to customersSchedule hearingsOther duties as assignedQualificationsHigh school diploma or general education degree (GED).One to three months related experience and/or training, or equivalent combination of education and experience.6 month of high volume call center experienceExcellent oral and written communications skills. Customer Service RepCustomer Service Rep is responsible for providing assistance to customers via telephone and correspondence in a timely manner.
NewClerk-Call Center PRWT Services IncClerk-Call CenterPhiladelphia, PennsylvaniaFull timeEssential duties and responsibilities include the following:Accurately handle complaints concerning tickets or services rendered in a professional and courteous manner in a high-volume call centerAccurately process, document and record mail correspondenceResearch and review correspondence to assess action to be takenPrepares paperwork for processing of refund due to customersSchedule hearingsOther duties as assignedQualifications:High school diploma or general education degree (GED).One to three months related experience and/or training, or equivalent combination of education and experience.6 months of high volume call center experienceExcellent oral and written communications skills. Customer Service RepCustomer Service Rep is responsible for providing assistance to customers via telephone and correspondence in a timely manner.
Call Center Representative SchuylkillCall Center RepresentativeAllentown, PennsylvaniaFinally, Lehigh Valley Hospital - Cedar Crest, Lehigh Valley Hospital - Muhlenberg, Lehigh Valley Hospital- Hazleton, and Lehigh Valley Hospital - Pocono each received an 'A' grade on the Hospital Safety Grade from The Leapfrog Group in 2020, the highest grade in patient safety. frequent sitting/standing, frequent keyboard use, *patient care providers may be required to perform activities specific to their role including kneeling, bending, squatting and performing CPR.
Customer Service & Retail Front Desk Associate - Store#303 - 20 1St Ave Driven Brands Holdings IncCustomer Service & Retail Front Desk Associate - Store#303 - 20 1St AveCollegeville, PAAuto Glass Now, (a division of Driven Brands including Auto Glass Now, All Star Glass, K&K Auto Glass, Perfection Auto Glass, Jack Morris Auto Glass & A-1 Glass) is offering an opportunity to showcase your skills and join our growing team of Customer Service Representatives and Front Desk Associates! As the second largest auto glass repairer in America, our outstanding team works hard to deliver exceptional customer experiences and high-quality auto glass repair, replacement, and calibration services.
Bilingual (Spanish/English) Customer Success Agent (Remote to Start) - Call Center Freedom MortgageBilingual (Spanish/English) Customer Success Agent (Remote to Start) - Call CenterMoorestown, NJRemoteEssential Job Duties and Responsibilities include:- Answering inbound and making outbound calls, responding to customer requests within set timeframes, and delivering an exceptional quality of service to every customer.- Providing information and knowledgeable assistance by pulling up loan information and providing customers with the information they need quickly and accurately.- Education and/or Experience:- High School Graduate/GED- 0-1 Years related work experience preferredLicensure, Certification, Requirements:None requiredSpecialized Skills & Knowledge RequirementsN/APeople Management Level:This position is an individual contributor.
Call Center Sales Agent (Base Pay + Bonus + Benefits) Ideal Concepts IncCall Center Sales Agent (Base Pay + Bonus + Benefits)Allentown, PA$2–$3 / hourToday Ideal Concepts is established with over 100 carrier partners in 50 states selling Health, Medicare, Life, Property& Casualty as well as suit of supplemental insurance products. 50000 Fastest growing companies in America and 4 consecutive years on the local accolade of Lehigh Valley Business Fastest Growing Companies.
Patient Service Representative - Call Center Wills Eye HospitalPatient Service Representative - Call CenterPhiladelphia, PennsylvaniaThis position is also responsible for delivering superior customer service, answering phones, confirming appointments, communicating with all departments and individuals regarding matters relating to patient care, and obtaining and entering accurate demographic/insurance information for all encounters including patient financial expectations. The Patient Services Representative communicates with patients via the telephone to ensure accurate, prompt and courteous scheduling of primary care appointments, such as preventative screenings or routine office visits.
2nd Shift Call Center Agent - Drug Testing Team Vertical Screen Inc.2nd Shift Call Center Agent - Drug Testing TeamWarminster, PennsylvaniaFull timeWith our family of companies — Business Information Group, Certiphi Screening, Truescreen, and our sister company Fieldprint — we support some of the biggest names in business, healthcare, education, and government. Job Description: The Occupational Health Services Researcher supports our clients’ applicants by handling incoming calls regarding drug screens and other health services.
Call Center Scheduling Specialist Vertical Screen Inc.Call Center Scheduling SpecialistWarminster, PennsylvaniaFull timeWith our family of companies — Business Information Group, Certiphi Screening, Truescreen, and our sister company Fieldprint — we support some of the biggest names in business, healthcare, education, and government. Job Description: The Occupational Health Services Researcher supports our clients’ applicants by handling incoming calls regarding drug screens and other health services.
Overnight Call Center Rep - Drug Testing Team Vertical Screen Inc.Overnight Call Center Rep - Drug Testing TeamWarminster, PennsylvaniaFull timeWith our family of companies — Business Information Group, Certiphi Screening, Truescreen, and our sister company Fieldprint — we support some of the biggest names in business, healthcare, education, and government. Job Description: The Occupational Health Services Researcher supports our clients’ applicants by handling incoming calls regarding drug screens and other health services.
IRA Customer Service Specialist II Ascensus LLCIRA Customer Service Specialist IIPAThe IRA Customer Service Specialist II works with Financial Advisors to set up new IRA plans, assists Employers with submitting payroll contributions, and helps IRA Owners complete and submit applications, distribution requests and web based transactions. The IRA Customer Service Specialist II is also responsible for daily transaction processing including setting up new IRA plans, initiating and or verifying distribution requests, processing payroll contributions, and following up on errors and other issues as they arise.
Call Center Trainer MMC GroupCall Center TrainerTrenton, NJConfers with management, supervisors and employees to gain knowledge of work situations requiring training and to better understand changes in policies, procedures, regulations, business initiatives and technologies. Formulates teaching outlines and determine instructional methods such as individual training, group instruction, lectures, demonstrations, conferences, meetings and workshops.