GraingerNewCustomer Service Representative - Janesville, WI GraingerCustomer Service Representative - Janesville, WIJANESVILLE, WIWe are committed to fostering an inclusive, accessible work environment that includes both providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one’s employment, should you need a reasonable accommodation during the application and selection process, including, but not limited to use of our website, any part of the application, interview or hiring process, please advise us so that we can provide appropriate assistance. In the High-Touch Solutions segment, Grainger offers approximately 2 million maintenances, repair and operating (MRO) products and services, including technical support and inventory management.
UlineCustomer Service Management Trainee UlineCustomer Service Management TraineeHudson, WI$29–$34 / hourManage and develop a team of customer service representatives by setting clear goals, evaluating team performance and providing constructive feedback. Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations.
System OneCustomer Service Representative System OneCustomer Service RepresentativeWauwatosa, WI$21–$21 / hourSystem One, and its subsidiaries including Joulé, ALTA IT Services, and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. Provide detailed explanations to clients regarding annual and interim recertifications, transfers, inspections, abatements, and other program activities.
WestatPATH 3.0 – Screening Field Interviewer WestatPATH 3.0 – Screening Field InterviewerWisconsin Rapids, WI$20.71–$21.45 / hourThe PATH study collects information on tobacco and nicotine use, and examines the short- and long-term health effects of such use on people in the U.S. The PATH Study employs a multi-mode approach to data collection that includes web and in-person data collection. Any offer of employment may be contingent upon receipt of acceptable results from a post-offer background screening, if required for the specific position, which may include, for example, identity verification, employment history, motor vehicle driving record history, and criminal or sexual offender records history.
MenardsNewCall Center MenardsCall CenterEau Claire, WIEach Team Member will receive on the job training to contribute to store sales by selling products directly and fielding customer phone inquiries regarding product questions, pricing, and availability. Each Call Center Team Member provides direct customer service through oral and written communication via phone call and email using Menards-provided programs.
BigBadToyStoreNewCall Center / Customer Service Representative BigBadToyStoreCall Center / Customer Service RepresentativeSomerset, WIBe the friendly, knowledgeable voice of BBTS -- connecting with customers through phone, email, live chat, and messaging to deliver an outstanding experience every single time. BigBadToyStore is a powerhouse online retailer with a passionate, global fanbase, bringing action figures, comic books, and all things pop culture to collectors everywhere.
Foot LockerCall Center & Customer Support Opportunities Foot LockerCall Center & Customer Support OpportunitiesWausau, Wisconsin$16–$16.50 / hourResponsibilities: Providing superior customer service over the phone to assist customers with questions or concerns around orders they've placed online, shipment tracking, product availability, etc. Whether you’re building strategy, shaping innovations, or creating unforgettable customer moments, you’ll contribute to decisions and experiences that define our brands’ impact in the communities we serve.
Gables Search GroupB2B Technical Customer Service Representative / Account Specialist Gables Search GroupB2B Technical Customer Service Representative / Account SpecialistGermantown, WI$1–$49,920Up to $49,920 Base Salary • Germantown, WI Area • 100% Onsite (Premium 1st Shift) Join a prestigious, 75-year-old European-owned manufacturing leader boasting 20+ year average employee tenures Escape high-volume call centers and manage premium accounts in a stable, collaborative, and professional business ecosystem. Manufacturing Pedigree: A minimum of 2 years of dedicated client services success within an active manufacturing, industrial distribution, or technical product sector—working directly alongside external sales reps and complex equipment specs.
Bath Concepts Independent DealersNewCall Center Representative Bath Concepts Independent DealersCall Center RepresentativeMilwaukee, WIEmpire Home Remodeling expects nothing less than your best and we are seeking individuals that are a master of their craft, great communicators, attention to details and willing to provide a white glove level of service that our homeowners deserve and expect. Duties include interacting with our potential customers in a call center environment/near our job sites/at special events, answering questions and scheduling appointments.
Bath Concepts Independent DealersCall Center - Rehasher Bath Concepts Independent DealersCall Center - RehasherMilwaukee, WIFull timeEmpire Home Remodeling expects nothing less than your best and we are seeking individuals that are a master of their craft, great communicators, attention to details and willing to provide a white glove level of service that our homeowners deserve and expect. Duties include interacting with our potential customers in a call center environment/near our job sites/at special events, answering questions and scheduling appointments.
Spring-Green Lawn Care of Wisconsin Rapids, WICustomer Service Professional / Office Assistant Spring-Green Lawn Care of Wisconsin Rapids, WICustomer Service Professional / Office AssistantFriendship, WIUnder the direction of the Office Manager, performs inbound call center functions; answering service questions, communicating with branch personnel to assist in resolving service issues, selling lawn care services over the telephone, and qualifying leads. Perform data entry maintenance activities associated with maintaining customer demographic information, processing of credit card payment information, documenting customer conversations, and cancelation detail.
Apidel TechnologiesCustomer Care - Call Center Core 1 Apidel TechnologiesCustomer Care - Call Center Core 1Madison, WIContractorMirus current focus is on developing and commercializing novel research and GMP-grade products to enable researchers within the cell and gene therapy space: The role responsibilities are the following: Accurately process phone, email, EDI, and web orders for domestic and international shipping in ERP software i.e., Business Central. Organization: Typically reports to a Manager role or Project Manager role (for a defined period of time) based on organizational set-up, will have a lead person for day-to-day guidance.
Summit Golf BrandsNewCustomer Service Representative Summit Golf BrandsCustomer Service RepresentativeBarneveld, WIRequires daily use of internal email and other communication systems to keep current in job knowledge, with changes in company business policies or practices, and ensures timely receiving of information to resolve customer problems or to provide internal/external follow-up. Demonstrate the ability to successfully communicate and interact with co- workers, manufacturers, and customers in a respectful and appropriate manner to ensure high quality and timely expedition of customer requests.
Wright Insurance Agency LLCCustomer Service Representative Wright Insurance Agency LLCCustomer Service RepresentativeWestby, WIAs a Customer Service Representative you will be responsible for answering questions and discussing product offerings with potential and existing clients to help meet their unique needs. Respond to customer inquiries regarding coverages, billing, claims, or products by following established agency processes and procedures.
Alphabe InsightNewCall Center Representative Alphabe InsightCall Center RepresentativeMilwaukee, WIBorn out of a passion for outstanding customer service and a commitment to innovation, Biz Voice Boost was founded with one goal: to provide a call centre experience that's as unique as each of our clients. We are seeking a professional and customer-focused Call Center Representative to assist customers with inquiries, appointment scheduling, and service-related communication.
GFL Environmental, IncNewCustomer Service Representative GFL Environmental, IncCustomer Service RepresentativeSheboygan Falls, WisconsinThe Customer Service Representative will assist in selling and promoting GFL's solid waste services to businesses and industrial establishments by placing outgoing calls and handling incoming customer calls and questions in a professional, courteous manner. • Maintain a positive attitude, and promote the GFL Environmental image by focusing on cooperation, employee partnership and positive telephone and email manners.
Blain's Farm & FleetAutomotive Call Center Representative 1 Blain's Farm & FleetAutomotive Call Center Representative 1Janesville, WisconsinAssociates hired into a full-time role will become eligible for the following benefits effective their 91st day of full-time employment: Medical, Prescription, Dental, Vision, Short & Long Term Disability, Life Insurance, Ancillary Benefits, Identity Theft Protection, Pet Insurance, Etc. We take into consideration the minimum requirements outlined in the job description, such as, training and experience, the position’s work location, required travel (if any), and external market conditions when determining the final salary for potential new hires.
Kohler Credit UnionContact Center - Member Service Representative Kohler Credit UnionContact Center - Member Service RepresentativeMequon, WI$17.45–$19.50 / hourIf you're looking to build a rewarding career in customer service and financial services, this role provides the training, support, and growth opportunities to help you succeed while making a meaningful impact on our members' financial well-being. You will also identify opportunities to recommend products and services that meet members' needs, collaborate with team members to achieve service goals, and participate in ongoing training and development to enhance the overall member experience.
Talent Haven HRCall Center Agent Talent Haven HRCall Center AgentMilwaukee, WIWe are seeking a professional and customer-focused Call Center Agent to support communication and service operations in a fast-paced environment. This role is ideal for individuals who enjoy helping others and building strong communication skills.
1st Community Credit UnionCall Center Representative I 1st Community Credit UnionCall Center Representative IWest Salem, WIYou'll handle account inquiries, process transactions, resolve problems, and identify opportunities to recommend products or services that meet members' needs all while maintaining a strong knowledge of our policies and procedures. This is a full-time 40 hours per week, onsite position perfect fit for someone with financial institution experience who is passionate about helping others and ready to grow in a supportive and community-focused environment.
Snap OnCustomer Service Representative Snap OnCustomer Service RepresentativeKenosha, WisconsinProducts and services include hand and power tools, tool storage, diagnostics software, information and management systems, shop equipment and other solutions for vehicle dealerships and repair centers, as well as customers in industry, government, agriculture, aviation and natural resources. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to David Perry II, HR, Safety & Facilities Mgr., Phone: 262-656-4774 email: david.a.perry@snapon.com
W.W. Grainger IncCustomer Service Representative - Janesville, WI W.W. Grainger IncCustomer Service Representative - Janesville, WIJANESVILLE, WIAfter the successful completion of training, eligible team members can transition to a flexible hybrid work model: 3 days onsite / 2 days remote (with the option to change your WFH days weekly). We are committed to fostering an inclusive, accessible work environment that includes both providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one's employment, should you need a reasonable accommodation during the application and selection process, including, but not limited to use of our website, any part of the application, interview or hiring process, please advise us so that we can provide appropriate assistance.
Snap OnCustomer Service Rep - Bilingual French-Canadian / English Snap OnCustomer Service Rep - Bilingual French-Canadian / EnglishKenosha, WisconsinReceive and respond to customer requests for product information, product availability, pricing, order status, track shipments, billing questions, return goods (RGA), loaner tools, program recommended products, etc. This activity is conducted in a professional and friendly manner, requiring the ability to remain calm in a fast, paced environment while managing the customer expectations and making on-the-spot decisions.
Blyss JourneysCustomer Support Associate Blyss JourneysCustomer Support AssociateAppleton, WisconsinRemoteIts an excellent opportunity for those transitioning careers, returning to the workforce, or seeking a customer-focused role that fits alongside other life commitments. This role provides the opportunity to build valuable customer service experience while maintaining the flexibility needed to support your personal and professional priorities.
OracleNewAssociate Customer Service Solution Analyst OracleAssociate Customer Service Solution AnalystMadison, WI$18.17–$34.62 / hourOracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. You will support both internal and external clients through phone, ticket, and electronic support channels while gaining exposure to Oracle Health applications, workflows, and support methodologies.
TriWest Healthcare AllianceTRICARE Customer Service Rep-Alaska residents TriWest Healthcare AllianceTRICARE Customer Service Rep-Alaska residentsMilwaukee, WIFull timeAccurately and professionally answer health care inquiries and provide resolutions to TRICARE beneficiaries & providers over the phone, chat, email or other written correspondence. • Effectively and professionally answer customer inquiries by taking ownership of issues, utilizing sound judgement and the tools at your disposal to resolve customer issues on the initial contact .
Northwestern MutualNewLicensed Customer Service Rep - Remote Nationwide (Series 6/63 or 7/63) Northwestern MutualLicensed Customer Service Rep - Remote Nationwide (Series 6/63 or 7/63)Milwaukee, WIRemoteSeries 63 - FINRA, Series 6 - FINRA, SIE - FINRA Compensation Range: Pay Range - Start: $21.77 Pay Range - End: $32.66 Geographic Specific Pay Structure: Structure 110: Structure 115: We believe in fairness and transparency. Proficient in resolving basic and intermediate (semi-complex) inquiries and transactions from Financial Representatives and clients within a registered area, while continuing to develop proficiency in more complex work.
Forest County Potawatomi CommunityInsurance Customer Service Specialist Forest County Potawatomi CommunityInsurance Customer Service SpecialistCRANDON, WIPart timeCollaborates with the FCPHWC, ICW, Child Support, Economic Support, Elderly, and other FCP Departments to assist in providing Tribal members information needed to ease access to care; assists in the development and communication of resolutions, procedures and policies to internal staff, as requested. Interprets member eligibility and coverage through knowledge benefit plans, Contract Heath Service programs, claims and departmental procedures needed to assist Tribal members, employees and other clients; initiates check tracers and investigate claim payment irregularities.
Adams, Inc.Part-Time Customer Service Representative Adams, Inc.Part-Time Customer Service RepresentativeElkhorn, WI$18–$22 / hourThis role manages inbound and outbound interactions across multiple channels, supports scheduling and membership services, and maintains accurate records in ServiceTitan. The CSR plays a vital role in promoting company memberships, resolving inquiries, and supporting operational efficiency through collaboration with internal teams.
The Auto Club GroupNewCustomer Service Representative - Milwaukee The Auto Club GroupCustomer Service Representative - MilwaukeeMilwaukee, WIBy continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life's journey through insurance, travel, financial services, and roadside assistance. · Provide cashiering services to members which includes taking and processing payments for insurance policies (installment, lapse or reinstatement), travel and sale of tickets, and travel money products, processing remittance/depository transfers and balancing cash drawer .
Masco CorporationCustomer Service Representative Masco CorporationCustomer Service RepresentativeMenomonee Falls, WI$18–$19 / hourWe’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. The Order Management Specialist is responsible for accurately entering, validating, and managing customer orders while delivering exceptional customer service.
Delta Defense LLCU.S. Based Contact Center Service Design Lead Delta Defense LLCU.S. Based Contact Center Service Design LeadWest Bend, WI$76,000–$95,000 / yearFast-paced, mission-driven, and genuinely fun #25 on The Wall Street Journal's 2025 Top 100 America's Most Loved Workplaces Newsweek Top 100 America's Most Loved Workplaces (2023 & 2024) Inc. 5000 "Fastest Growing Private Companies" - 14 years in a row Most importantly, your work here actually matters. This role sits at the intersection of operations, process design, and strategy-ensuring that workflows, systems, policies, and expectations align to create a frictionless and scalable service model.
Froedtert & The Medical College of WisconsinENGAGEMENT CTR TRIAGE RN NEMG, NEMS - PATIENT ENGAGEMENT CENTER Froedtert & The Medical College of WisconsinENGAGEMENT CTR TRIAGE RN NEMG, NEMS - PATIENT ENGAGEMENT CENTERFond du Lac, WI$27.75–$43.01 / hourResponsibilities may include triage (telephone based), providing patient and family education, managing test results, coordinating patient care needs, medication refills and other tasks as assigned from a clinical capacity. Job Summary: The Nurse Triage Registered Nurse is a practitioner who is responsible for assessing, planning, implementing, and evaluating care for an identified group of patients within the Froedtert and MCW Patient Engagement Center.
MaximusSpanish Bilingual Limited Service Customer Service Representative MaximusSpanish Bilingual Limited Service Customer Service RepresentativeEau Claire, WIFull timeMaximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. - Strong computer skills, including the ability to navigate and work in multiple systems including but not limited to call center software programs, Microsoft office and other CRM tools.
Genuine Parts CoCustomer Service Representative Specialist Genuine Parts CoCustomer Service Representative SpecialistAppleton, WIMay adjust non-contract customer pricing to meet the demands of the customer based on competition, while maximizing the profit for Motion.• Responsible for maintaining effective relationships with current and potential customers, ensures customer queries resolution, ensures billing and collection and facilitates customer requests in efficient and timely manner.• Provides coaching, guidance and direction to less experienced Customer Service Representatives.• Assists less experienced Customer Service Representatives with addressing customer needs; especially technical expertise in a particular specialty.•
Northwestern Mutual Life Insurance CompanyNewCustomer Service Rep - Hybrid Northwestern Mutual Life Insurance CompanyCustomer Service Rep - HybridMilwaukee, WIAnalytical Thinking (NM) - Organizes and compares various aspects of a situation to comprehend and identify key or underlying complex issues through the use of quantitative data and analysis; leverages strong business acumen, problem solving, and interpersonal skills to think critically about situations from multiple perspectives and consistently seeks ways to improve processes. As part of our client service operations, you will engage with clients and financial representatives across multiple channels, expertly resolve inquiries and process transactions related to insurance, investments, or other financial products, and contribute to a culture that values proactive problem solving and continuous improvement.
Kohler Credit UnionMember Service Representative Kohler Credit UnionMember Service RepresentativeSheboygan, WI$17.45–$19.50 / hourAs a Member Service Representative at Kohler Credit Union, you'll be the friendly face and voice for our members, delivering exceptional customer service that creates positive experiences across various channels, including phone, email, chat, and secure messaging. Start your career in banking customer service and financial services with a team that values your contributions, supports your development, and makes a meaningful impact in the community every day.
System OneBilingual Customer Service Representative System OneBilingual Customer Service RepresentativeWauwatosa, WisconsinSystem One, and its subsidiaries including Joulé, ALTA IT Services, and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. Provide detailed explanations to clients regarding annual and interim recertifications, transfers, inspections, abatements, and other program activities.
Russ Darrow Group IncBDC Representative Russ Darrow Group IncBDC RepresentativeMilwaukee, WIWhat We Offer We believe in investing in our employees growth and well-being, thats why we provide continuous training, advancement opportunities, competitive compensation, flexible schedules, comprehensive benefits, and employee assistance programs. At the Russ Darrow Group, we share the same commitment to our employees as we do our customers - after all, a great customer experience is only possible with great employees.
Good Feet MidwestCustomer Care & Sales Associate Good Feet MidwestCustomer Care & Sales AssociateWest Allis, WIFull timeVoluntary Benefits including: Life Insurance and Accidental Death & Dismemberment (AD&D), Short-Term and Long-Term Disability coverage, Critical Illness Insurance, Hospital Indemnity Insurance, Accident Insurance, Legal Insurance (MetLaw), Whole Life Insurance with Long-Term Care Rider. The Customer Care & Sales Associate plays a vital role in supporting that mission by serving as a trusted guide for our customers - ensuring they feel heard, supported, and confident in their journey to a healthier, more active lifestyle.
Rotech Healthcare Inc.Wound Care Process Customer Service Rep Rotech Healthcare Inc.Wound Care Process Customer Service RepMenomonee Falls, WisconsinManages all aspects of initial intake: answering the phone and receiving faxes, collecting patient and referral source information, inputting data into IMBS and eIntake, printing tickets, assembling charts and processing paperwork. With hundreds of locations across 45 states, our team delivers high-quality products, exceptional service, and compassionate support that helps patients live more comfortably, independently, and actively.
Cardinal HealthNewRepresentative II, Customer Service Operations (New Patient Onboarding) Cardinal HealthRepresentative II, Customer Service Operations (New Patient Onboarding)Madison, WIRemote$15.75–$18.50 / hourPay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. The Representative II, Customer Service Operations processes orders for distribution centers and other internal customers in accordance to scheduling, demand planning and inventory.
Woodway USANewCustomer Service Representative Woodway USACustomer Service RepresentativeWaukesha, WIFull timeBased in Waukesha, Wisconsin, we design and manufacture premium treadmills trusted by professional sports teams, universities, performance facilities, rehabilitation centers, and fitness clubs around the world. This is a versatile, team-focused role that supports multiple departments throughout the company, with a primary focus on sales support and customer service operations.
ByriderCollections Representative ByriderCollections RepresentativeFond du Lac, WI2+ years of collections, customer retention, management, call center, team leader/senior customer service rep, sales, or related experience. A Collections Representative career opportunity is open at the Fond du Lac, WI, finance office.
ByriderCollections Account Manager ByriderCollections Account ManagerMadison, WI2+ years of collections, customer retention, management, call center, team leader/senior customer service rep, sales, or related experience. Would you enjoy earning great pay while helping customers with an industry-leading credit program? .
EcoShield Pest SolutionsCustomer Service Representative EcoShield Pest SolutionsCustomer Service RepresentativeNew Berlin, Wisconsin
American Technology ConsultingTelecommunications Administrator American Technology ConsultingTelecommunications AdministratorMadison, WIREQUIRED SKILLS: (Need All; 8+ Years) * Demonstrated telecommunications provider services support and vendor management (e.g., AT&T, US Cellular, Lumen) (8+ years) * Experience provisioning a PBX (5+ years) * Telecommunications asset management and billing reconciliation (8+ years) * Managing call center software, distributing/managing VoIP phone numbers OTHER SKILLS OF NOTE: (Need most; 8+ Years) * Call Tracing Software 8 years * Telecommunication Infrastructure and Service Inventories 5 years * Telecommunications bill payment systems 8 years * Telecommunications rates and billing systems 8 years * Telecommunications systems and services 5 years * Template and instructions development 5 years * Video Conferencing 3 years * Telecommunication: Design and configure of ACD, VoIP, and IVR systems 5 years * LAN 5 years * Telecommunications 8 years * Video Conferencing 3 years * Customer Service 8 years * Oral Communication 8 years * Written Communication 8 years INTERVIEW PROCESS: 1. 2. Round 1: Zoom. * Windows Computers * Operating System: Windows 10 * Memory: Minimum 4 GB, Preferred 8 GB+ * Processor (CPU): Any 32-bit or 64-bit running 2 Gigahertz (GHz) or faster * Graphics card that supports Direct3D 11 Video * Installation of the latest VMware Horizon Client * Apple Computers 1. 14, 10.15, or 11 * Memory: Minimum 4GB, preferred 8 GB+ * Processor (CPU): Any 64-bit Intel-based Mac or ARM M1-based Mac running in emulation with Rosetta 2 * Installation of the latest VMware Horizon Client
American Technology ConsultingTelecom Engineer American Technology ConsultingTelecom EngineerMadison, WIREQUIRED SKILLS: (Need All; 8+ Years) * Demonstrated telecommunications provider services support and vendor management (e.g., AT&T, US Cellular, Lumen) (8+ years) * Experience provisioning a PBX (5+ years) * Telecommunications asset management and billing reconciliation (8+ years) * Managing call center software, distributing/managing VoIP phone numbers OTHER SKILLS OF NOTE: (Need most; 8+ Years) * Call Tracing Software 8 years * Telecommunication Infrastructure and Service Inventories 5 years * Telecommunications bill payment systems 8 years * Telecommunications rates and billing systems 8 years * Telecommunications systems and services 5 years * Template and instructions development 5 years * Video Conferencing 3 years * Telecommunication: Design and configure of ACD, VoIP, and IVR systems 5 years * LAN 5 years * Telecommunications 8 years * Video Conferencing 3 years * Customer Service 8 years * Oral Communication 8 years * Written Communication 8 years INTERVIEW PROCESS: 1. 2. Round 1: Zoom. * Windows Computers * Operating System: Windows 10 * Memory: Minimum 4 GB, Preferred 8 GB+ * Processor (CPU): Any 32-bit or 64-bit running 2 Gigahertz (GHz) or faster * Graphics card that supports Direct3D 11 Video * Installation of the latest VMware Horizon Client * Apple Computers 1. 14, 10.15, or 11 * Memory: Minimum 4GB, preferred 8 GB+ * Processor (CPU): Any 64-bit Intel-based Mac or ARM M1-based Mac running in emulation with Rosetta 2 * Installation of the latest VMware Horizon Client
American Technology ConsultingTelecom Admin American Technology ConsultingTelecom AdminMadison, WIREQUIRED SKILLS: (Need All; 8+ Years) * Demonstrated telecommunications provider services support and vendor management (e.g., AT&T, US Cellular, Lumen) (8+ years) * Experience provisioning a PBX (5+ years) * Telecommunications asset management and billing reconciliation (8+ years) * Managing call center software, distributing/managing VoIP phone numbers OTHER SKILLS OF NOTE: (Need most; 8+ Years) * Call Tracing Software 8 years * Telecommunication Infrastructure and Service Inventories 5 years * Telecommunications bill payment systems 8 years * Telecommunications rates and billing systems 8 years * Telecommunications systems and services 5 years * Template and instructions development 5 years * Video Conferencing 3 years * Telecommunication: Design and configure of ACD, VoIP, and IVR systems 5 years * LAN 5 years * Telecommunications 8 years * Video Conferencing 3 years * Customer Service 8 years * Oral Communication 8 years * Written Communication 8 years INTERVIEW PROCESS: 1. 2. Round 1: Zoom. * Windows Computers * Operating System: Windows 10 * Memory: Minimum 4 GB, Preferred 8 GB+ * Processor (CPU): Any 32-bit or 64-bit running 2 Gigahertz (GHz) or faster * Graphics card that supports Direct3D 11 Video * Installation of the latest VMware Horizon Client * Apple Computers 1. 14, 10.15, or 11 * Memory: Minimum 4GB, preferred 8 GB+ * Processor (CPU): Any 64-bit Intel-based Mac or ARM M1-based Mac running in emulation with Rosetta 2 * Installation of the latest VMware Horizon Client