Continuously interacts with incarcerated individuals, utilizing behavioral techniques to assist in the development of problem-solving skills, facilitating behavior change, role-playing, effective disapproval, providing positive reinforcement when appropriate, and instituting corrective measures through the effective use of disapproval. Operates electronic doors, telephone systems, two-way radios, intercom, alarm systems, closed circuit TV systems, personal data assistants, computer terminals, and weapons/incarcerated individual control devices.