Cartersville, GA30+ days ago
Adhere to all Bank policies, procedures, and guidelines Knowledge, Skills & Abilities Knowledge of bank products and services (e.g., online banking, mobile banking applications, banking cards) Knowledge of bank policies and procedures Ability to provide excellent customer service and demonstrate a helpful, friendly, approachable, enthusiastic, and professional disposition Ability to communicate effectively both verbally and in writing Ability to demonstrate team player approach, capable of thriving in a continually changing environment Ability to demonstrate critical thinking skills and accurate and efficient productivity, including attention to detail Ability to work without close supervision Ability to maintain confidentiality Ability to follow policy and procedure including safety and security procedures Ability to travel to other work locations (e.g., training, staffing shortages), as needed Skill in using computer and Microsoft Office applications necessary to perform essential job functions Basic Qualifications High school diploma or equivalent required; bachelor's degree preferred 1+ year experience interacting with people and displaying excellent service skills, demonstrated through work, military and/or education, required Knowledge of and experience with bank products, online banking, mobile banking applications, banking cards, etc. Job Purpose & Scope Responsible for nurturing professional relationships with customers by engaging in meaningful conversations regarding their financial needs and goals, identifying referral opportunities, and processing financial transactions.