UNKNOWN

ADAPTED_NOW

Minimum Qualifications/Experience: · 3 years of relevant and transferrable sales and/or customer service experience; OR an Associate’s degree and 1 year of relevant and transferrable sales and/or customer service experience; OR a Bachelor’s degree. Working Conditions: · Conditions include standing most of the time, may involve walking, moving, bending, stooping or sitting for brief periods, and occasionally lifting and carrying items up to 30 lbs.

Take the next step toward your new career today! Become a part of the diverse and inclusive team within our nationally recognized award-winning Bank that is one of the strongest in the nation.Woodforest National Bank is privately owned, and our Employee Stock Ownership Plan is the largest shareholder.We focus on building relationships and discovering opportunities to better serve our communities and understand the financial needs of every customer we serve. At Woodforest we care and prove it by volunteering with local charities and foodbanks to give back to the communities we serve. By joining Woodforest you will become a part ofone of the largest employee-owned banks in the country! Our Retail Bankers are the face of our organization and are critical in caring for our customers each day. As a Retail Banker you will receive training that will allow you to successfully engage and enhance the customer’s experience by offering products and services that best meet their needs. The well-rounded knowledge base that you develop will prepare you for advancement opportunities and a robust career in banking at Woodforest. Key responsibilities include: * Achieving individual sales by proactively identifying, marketing, and recommending bank products and services beneficial to customers. * Processing transactions, opening accounts, and performing account maintenance. * Handling branch servicing duties such as vault balancing, cash ordering, and maintenance of automated teller machines. * Employing problem solving skills to address customer inquiries and/or concerns in a manner consistent with the Woodforest Experience training. Minimum Qualifications/Experience: · 3 years of relevant and transferrable sales and/or customer service experience; OR an Associate’s degree and 1 year of relevant and transferrable sales and/or customer service experience; OR a Bachelor’s degree. · Previous instore banking experience is preferred, but not required. · Must be positive and engaging. Formal Education & Certification: · High School Diploma or equivalent required. Work Status: · Full-time. Supervisory Responsibility: · No. Travel: · Little to no overnight travel expected. Based on the occasional business need, you may be expected to cover nearby branch locations up to 45 miles from your assigned branch location. Working Conditions: · Conditions include standing most of the time, may involve walking, moving, bending, stooping or sitting for brief periods, and occasionally lifting and carrying items up to 30 lbs. Disclaimer: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Nothing herein restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Woodforest is an Equal Opportunity Employer, including Disability and Veterans. Job:Branch Banking* Organization:Ohio* Title: *Teller Retail Banker* Location: *Ohio-Zanesville* Requisition ID: *073029*

Woodforest National Bank

Teller Retail Banker

Bank Management

Banking Services

Customer Support/Service

Equipment Maintenance/Repair

Knowledge Base

Lift/Move 30 Pounds

Marketing

Needs Assessment

Problem Solving Skills

Resolve Customer Issues

Retail

Sales

Transaction Processing/Management

Willing to Travel

FEED

Receiving deposits, cashing checks, verifying amounts and endorsements, processing loan payments, balancing currency, and coin in teller drawer, as well as explaining and promoting productsand services. Knowledgeable of Bank's products and services and explains, promotes, refers products and services to customers accurately.

Summary: Delivering excellent customer service while performing teller transactions. Receiving deposits, cashing checks, verifying amounts and endorsements, processing loan payments, balancing currency, and coin in teller drawer, as well as explaining and promoting productsand services. Essential Duties and Responsibilities: include the following. Other duties may be assigned. <ul><li>Assists customers and makes them feel welcome. </li><li>Answers phone and assists customers or transfers and routes calls as necessary. </li><li>Knowledgeable of Bank's products and services and explains, promotes, refers products and services to customers accurately. </li><li>Explains, promotes, and refers to Community Financial Advisors, Financial Services Officer, Mortgage Lenders & Commercial Lenders. </li><li>Receives checks and cash for deposit and loan payments; verifies amount and examines checks for endorsements. </li><li>Cashes checks and pays out money after verification of signatures and customer balances. </li><li>Places holds on accounts per the Funds Availability Procedure. </li><li>Accepts stop payment requests as needed. </li><li>Completes applicable forms and account maintenance as authorized. </li><li>Completes check orders for customers as needed. </li><li>Assists customers with access to safety deposit boxes. </li><li>Maintains individual cash drawer limit and verifies all cash entered. </li><li>Prepares work for teller processing. </li><li>Checks all incoming checks for fraud and cash for counterfeit currency. </li><li>Balances currency, coin and checks in drawer and compares total amount with data displayed in the teller processing system. </li><li>Accurately enters information into "Work with Person" in the teller processing system. </li><li>Tracks and reports monthly sales referrals. </li><li>May log night deposits or open night drop as needed. </li><li>May balance the ATM or serve as backup. </li><li>May assist with enrolling customers in Digital Banking </li><li>May assist in the opening and closing of the office as needed. </li><li>May maintain inventory of supplies in customer service area and assist with office supply ordering. </li><li>May assist with disputes (with approval). Completes dispute forms and forwards to Manager to sign off then forwards to Deposit Operations. </li><li>Attends training as needed or assigned. </li><li>Efficiently operates copy machines. </li><li>Represents the Bank in community involvement activities as scheduling allows with Manager/Supervisor approval. </li><li>Sets positive example for new employees. </li><li>Follows and supports the Company's policies and procedures accurately. </li><li>Positively represents the Company's culture and values. </li><li>Achieves annual goals as assigned. </li><li>Completes annual required regulatory training curriculums as assigned. </li></ul> Supervisory Responsibilities This job has no supervisory responsibilities. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. Language Skills Ability to read and comprehend simple instructions, short correspondence and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers and employees of the organization. Mathematical Skills Ability to add, subtract, multiply and divide in all unites of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, discounts and interest. Reasoning Ability Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Certifications, Licenses, Registrations Valid Ohio Drivers License Physical Demands: Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to walk and stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision and ability to adjust focus. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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Teller Jobs in Avondale, OH

Teller Retail Banker Woodforest National Bank

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