Temporary Team Lead TtecTemporary Team LeadAustin, TexasTemporaryExcellent verbal and written communication skills, with the ability to clearly articulate information, deliver effective coaching, and engage diverse audiencesWhat You Can ExpectKnowledgeable, encouraging, supporting and present leadershipDiverse and community minded organizationCareer growth and lots of learning opportunities for aspiring mindsAnd yes. As Team Lead working hybrid as needed by the business, you'll be a part of creating and delivering amazing customer experiences while you also #ExperienceTTEC, an award-winning employment experience and company culture.
Temporary Instructional Designer TtecTemporary Instructional DesignerAustin, TexasTemporaryDuring a Typical Day, You'llBuild, incubate, test, and go live with learning solutions that bring about great learning experiences across multiple clients, verticals, and geographiesKeep the learner experience front-and-center in everything you do, applying human-centered design and design thinking in an agile and multidisciplinary environmentSupport the Global Learning Delivery Project Management team in the curriculum design and redesignLeverage learning data to monitor performance, predict learner success, and deliver the right outcomesConduct research on learning tools and platformsWhat You Bring to the Role3 years of demonstrable experience including building e-learning content using Articulate Storyline or similar authoring tools, using advanced features in audio-editing tools, using learning technology apps for rapid design and creating user content using basic graphic design featuresKnowledge of and practical application of adult learning theory, user design, and learning design principlesExperience using Learning Management Systems and/or Learning Experience SystemsProficiency in Microsoft Office including using advanced features in PowerPoint and basic features in ExcelBasic project management skills and familiarity with task manager or productivity toolsExperience in learning data analysis to effectively evaluate behavioral and business impact of training programsAdvanced English communication skillsWhat You Can ExpectSupportive of your career and professional developmentAn inclusive culture and community minded organization where giving back is encouragedA global team of curious lifelong learners guided by our company valuesAsk us about our paid time off (PTO) and wellness and healthcare benefitsAnd yes. You'll be responsible for the design, development, delivery, evaluation, as well as enhancement and maintenance of virtual blended learning experiences that are human-centered, goal-oriented and data driven.
Temporary Trainer TtecTemporary TrainerAustin, Texas$20–$22 / hourTemporaryDuring a Typical Day, You'llInspire and motivate learners to reach for amazingMentor and coach new hires within client training goals and time framesBring your interest in helping others to start their career journeys successfullyDeliver high quality client product trainingWhat You Bring to the RoleHigh school diploma or equivalent6 months or more in training and adult learning or call center experienceTeam building and nurturing an inclusive learning environmentEngage and support your trainees in making sure they have the proper tools and systems knowledge to accomplish day-to-day tasksComputer experienceWhat You Can ExpectSupportive of your career and professional developmentAn inclusive culture and community minded organization where giving back is encouragedA global team of curious lifelong learners guided by our company valuesThe anticipated range is $20-$22 hourly. In this role, you'll support and actively engage new hires in a training environment to develop their knowledge of our values, employee workspaces, time keeping apps, and training on client products and procedures.
Bilingual Customer Service - Govt Public Trust Clearance - Spanish-English - Remote USA TtecBilingual Customer Service - Govt Public Trust Clearance - Spanish-English - Remote USAAustin, TexasRemote$17.75 / hourTemporaryDuring a Typical Day, You'llConsult with your neighbors on the available services that can support their situationProvide the best solutions for their need via a variety of communication channels that could include voice, email or chatRespond to customer inquiries with active listeningResolve customer issues with patience and understandingWhat You Bring to the Role6 months or more of customer services experienceHigh school diploma or equivalentGreat written and verbal communication skills in Spanish-EnglishComputer experienceBilingual in English and SpanishBecause this is in support of a US government assignment, you must be a US citizenTechnologyHigh speed internet (> 25 mbps)While we recommend a USB wired headset, if you have a headset already, you may be able to use that (except for Bluetooth headsets)Smart phone or another device that runs IOS or Android (iPad etc.) for your daily log-inWe will provide a computer to be used for the duration of this projectWhat You Can ExpectSupportive of your career and professional developmentAn inclusive culture and community minded organization where giving back is encouragedA global team of curious lifelong learners guided by our company valuesBase wage of $17.75 per hour plus an additional $5.09 per hour for the first 40 hours in lieu of health benefits for this temporary role. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology.
Senior Substation Engineer Michael Page InternationalSenior Substation EngineerRound Rock, Texas$65–$85 / hourTemporarySenior Substation EngineerOur client is a large, employee-owned engineering and design firm known for delivering complex, high-impact infrastructure projects across power and energy markets. In the role of Senior Substation Engineer we'll count on you to:Develop a partnership with a PM, whereas the PM is responsible for scope, schedule, budget, and client management, and the EM is responsible for leading the technical team and execution of the project deliverables.
Temp Bilingual Quality Assurance Specialist TtecTemp Bilingual Quality Assurance SpecialistAustin, Texas$20 / hourTemporaryFlexibility to perform job duties on-site, off-site, or remote, as business needs dictateWhat You Bring to the RoleHigh school diploma or equivalent6 months or more of customer service and call center experienceFluent in English & SpanishUnderstanding, interpreting, and manipulating data for reportingWhat You Can ExpectSupportive of your career and professional developmentAn inclusive culture and community minded organization where giving back is encouragedA global team of curious lifelong learners guided by our company valuesThe anticipated range is $20 hourly. During a Typical Day, You'llAssists the Quality/Training Manager and Assistant Manager in auditing Key Performance Indicators (KPIs) for TTEC Operations, like outgoing correspondence and external survey results.
Real Time Specialist Workforce Management TtecReal Time Specialist Workforce ManagementAustin, Texas$19–$20 / hourTemporaryIn this role, you'll bring your creativity and individuality to ensure staffing needs are coordinated and proper adjustments are made in daily programs to meet clients' needs. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.
Temp Quality Assurance Specialist TtecTemp Quality Assurance SpecialistAustin, Texas$20–$22 / hourTemporaryFlexibility to perform job duties on-site, off-site, or remote, as business needs dictateWhat You Bring to the RoleHigh school diploma or equivalent6 months or more of customer service and call center experienceUnderstanding, interpreting, and manipulating data for reportingWhat You Can ExpectSupportive of your career and professional developmentAn inclusive culture and community minded organization where giving back is encouragedA global team of curious lifelong learners guided by our company valuesThe anticipated range is $20-$22 hourly. During a Typical Day, You'llAssists the Quality/Training Manager and Assistant Manager in auditing Key Performance Indicators (KPIs) for TTEC Operations, like outgoing correspondence and external survey results.
Customer Service Representative CareerscapeCustomer Service RepresentativeAustin, TX$15–$20 / hourTemporaryThis role will involve problem-solving and resolving any issues that arise, contributing to a positive customer experience. Training will be provided to ensure that all representatives are well-equipped to serve clients effectively.