Submarine Combat System Test and Evaluation Analyst Johns Hopkins Applied Physics Laboratory (APL)Submarine Combat System Test and Evaluation AnalystLaurel, MD$100,000–$245,000We are seeking a dynamic, creative, and analytical candidate with operational submarine experience to help us assess the performance and influence the capability development of the Navy’s Submarine Advanced Processor Build (APB) state-of-the-art tactical capabilities. The Signal and Systems Analysis Group (KTA) provides data-driven design and analytical assessments of Anti-Submarine Warfare (ASW) system performance with operator in-the-loop to advance the warfighting capabilities of current and future systems.
NewProgram/Budget Analyst - PNT CredenceProgram/Budget Analyst - PNTAberdeen Proving Ground, MD$140,000–$180,000Bachelor’s degree in business, finance, management, engineering, or related discipline with ten (10) or more years of experience in and a minimum of ten (10) years of experience supporting Army Commands, Capability Program Executive (CPE) or Project Manager (PM) acquisition pathway programs in program or budget analysis, or a Planning, Programming, Budgeting, and Execution (PPBE) related function. Credence provides administrative, business management, contracting, information technology, program management, engineering, logistics management, test and evaluation, training, operations security, technology protection, foreign military sales, and acquisition and strategic planning services to the Army Project Manager for Positioning, Navigation, and Timing (PM PNT).
Maritime Surveillance LFA/CLFA System Design and Operations Analyst Johns Hopkins Applied Physics Laboratory (APL)Maritime Surveillance LFA/CLFA System Design and Operations AnalystLaurel, MD$100,000–$245,000We are seeking a dynamic, creative, and analytical candidate to help us assess the design and influence the capability development of the U.S. Navy's Maritime Surveillance Systems (MSS) Low Frequency Active (LFA), Compact LFA (CLFA), and prototype Deployable Active Systems. Have earned a US Navy designator, billet classification, or enlisted classification code related to surveillance systems and/or active sonar, or have a B.S. in Engineering, Physics, Mathematics, Computer Science, or related technical field.
Senior Engineer / Analyst for ISRT & BMC2 Applications Johns Hopkins Applied Physics Laboratory (APL)Senior Engineer / Analyst for ISRT & BMC2 ApplicationsLaurel, MD$100,000–$245,000Our engineers and analysts apply a wide-range of disciplines such as sensor and data fusion, signal and image processing, operations research, applied physics, and artificial intelligence to build systems that automatically or autonomously orchestrate sensors, process data into information, and make intelligent inferences and predictions about complex threats and environments. Have domain knowledge in ISR processes, systems, platforms, and sensors used by the US military and intelligence community; Navy and Air Force kill chain concepts; targeting, C2, and mission planning processes and tools; threat systems, weapon platforms and systems, and communications networks.
Senior Systems Design Engineer / Analyst Johns Hopkins Applied Physics Laboratory (APL)Senior Systems Design Engineer / AnalystLaurel, MD$100,000–$245,000Shape weapon‑system architectures – Using digital‑engineering tools (Cameo/MagicDraw, physics‑based models, logistics and simulation) you will evaluate current and future weapon concepts, assess performance, and construct resilient, modular designs that meet stringent deterrence requirements. Significant Multi‑disciplinary design depth – A proven record of leading design efforts that span at least three distinct “hard‑science” engineering domains (e.g., mechanical, electrical/electronic, aerospace, nuclear, materials, chemical, petroleum, civil, etc.).
Weapon Control Analyst/Engineer, Shipboard Systems Group Johns Hopkins Applied Physics Laboratory (APL)Weapon Control Analyst/Engineer, Shipboard Systems GroupLaurel, MD$100,000–$245,000We are seeking a current or former Trident II D5 Strategic Weapon System (SWS) operator to serve as a Subject Matter Expert (SME) on a cross-disciplinary team dedicated to supporting the Navy and warfighter through system analysis and virtual trainer development. Do you love the idea of designing immersive training systems that train sailors to operate the weapon system, while also analyzing data to ensure it continues performing at peak efficiency?.
NewHealthcare Functional Analysts System OneHealthcare Functional AnalystsBaltimore, MD$33 / hourIn this role, you’ll support an Operations team within a healthcare claims environment by researching issues, validating data, and helping improve day-to-day processes. You’ll ramp with training/resources provided—starting with mail operations-related tracking/research and moving into broader claims and appeals support work.
Missile Defense Command & Control Analyst Johns Hopkins Applied Physics Laboratory (APL)Missile Defense Command & Control AnalystLaurel, MD$100,000–$245,000We are seeking a skilled and hard-working missile defense command and control analyst to join the Cross-Domain Battle Management group in the Air and Missile Defense Sector. In this role, you will be using your skills and knowledge of machine learning, data science, and analysis to identify improvements and develop new solutions for our nation's missile defense systems.
Senior AFSIM Analyst Johns Hopkins Applied Physics Laboratory (APL)Senior AFSIM AnalystLaurel, MD$105,000–$245,000Collaborate with our software development teams on improving our customized tools, including designing efficient representations for large datasets, testing accurate interactions across interdependent algorithms, and automating production analysis pipelines. APL provides eligible staff with a comprehensive benefits package including retirement plans, paid time off, medical, dental, vision, life insurance, short-term disability, long-term disability, flexible spending accounts, education assistance, and training and development.
AFSIM Analyst Johns Hopkins Applied Physics Laboratory (APL)AFSIM AnalystLaurel, MD$100,000–$245,000You will also collaborate with our software development team on improving our custom tools, including designing efficient data representations for large datasets, testing accurate interactions across interdependent algorithms, and automating production analysis pipelines. Your primary responsibilities will be developing models and performing analysis on sensor, tracker, communication, and weapon systems for mission-level simulations using AFSIM, with the goal of discovering useful information, informing conclusions, and supporting decision-making.
Senior Cross Domain Solutions Test Analyst Dobbs Defense SolutionsSenior Cross Domain Solutions Test AnalystFort Meade, MarylandAccess solutions provide access to computing platforms, applications, or data residing on different security domains from a single device, which allows for visualization of information across multiple security domains from a single workstation. At Dobbs Defense, we deliver mission-centric IT, Cyber, and data analytics solutions for our government and commercial clients through the convergence of automation, innovation, training, and education.
Software Test Engineer (QA Analyst) AeroVironment IncSoftware Test Engineer (QA Analyst)MD$83,500–$208,750 / yearDetermination of official compensation or salary relies on several factors including, but not limited to, level of position, job responsibilities, geographic location, scope of relevant work experience, educational background, certifications, contract-specific affordability, organizational requirements, alignment with local internal equity as well as alignment with market data. Be a part of the team that developed the world's most widely used military drones and created the first submarine-launched reconnaissance drone, and has seven innovative vehicles that are part of the Smithsonian Institution's permanent collection in Washington, DC.
IT Test Lead/Sr. Analyst Chaney EnterprisesIT Test Lead/Sr. AnalystANNAPOLIS, MD$50,000–$90,000To continue our growth trajectory, we are looking to enhance our team by hiring individuals who are technologically proficient and can ensure the quality and reliability of our applications and integration solutions. Strong understanding of software development life cycle (SDLC), software quality principles/processes, and testing methodologies.
Test Analyst JF TaylorTest AnalystGreat Mills, MarylandSpecialized product areas include: Simulation & Training Systems, Mission Systems, Maritime Systems, Tactical Vehicle Integration, Military System Kitting, Aircraft Modification, and Test Systems. We are at the leading edge for complex military system implementation across all aspects of product development including full spectrum engineering, system fabrication and integration, test, and sustainment.
Senior Cross Domain Solutions Test Analyst Dobbs Defense Solutions, LLCSenior Cross Domain Solutions Test AnalystFort Meade, MDFull timeAccess solutions provide access to computing platforms, applications, or data residing on different security domains from a single device, which allows for visualization of information across multiple security domains from a single workstation. At Dobbs Defense, we deliver mission-centric IT, Cyber, and data analytics solutions for our government and commercial clients through the convergence of automation, innovation, training, and education.
Program Analyst (Test Resource Manager) AVIAN LLCProgram Analyst (Test Resource Manager)Patuxent River, Maryland$110,000–$135,000 / yearFull timeHere on our team, we embrace new challenges and focus on continuous learning which fosters growth mindsets in all our employee owners; whether you are joining the workforce for the very first time or if you’re a seasoned professionals who has their eyes set on retirement. Responsibilities: Utilize Integrated Test and Evaluation Management Systems (iTEMS), including iTrack and iTest , to support test planning and execution tracking.
Testing Data Analyst CACITesting Data AnalystNational Harbor, MarylandPay Range : There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. As a valued team member, you’ll be part of a high-performing group dedicated to our customer’s missions and driven by a higher purpose – to ensure the safety of our nation.
Test and Evaluation Data Analyst CACITest and Evaluation Data AnalystNational Harbor, MarylandAttains DHS accessibility training including DHS Trusted Tester accreditation to ensure websites and products are testing and validated as accessibility compliant according to Section 508. Pay Range : There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications.
Testing Data Analyst CACI International IncTesting Data AnalystMD$72,700–$149,200 / yearPay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. As a valued team member, you'll be part of a high-performing group dedicated to our customer's missions and driven by a higher purpose - to ensure the safety of our nation.
Submarine Combat System Test and Evaluation Analyst Johns Hopkins University Applied Physics Laboratory LLCSubmarine Combat System Test and Evaluation AnalystLaurel, MDWe are seeking a dynamic, creative, and analytical candidate with operational submarine experience to help us assess the performance and influence the capability development of the Navy's Submarine Advanced Processor Build (APB) state-of-the-art tactical capabilities. The Signal and Systems Analysis Group (KTA) provides data-driven design and analytical assessments of Anti-Submarine Warfare (ASW) system performance with operator in-the-loop to advance the warfighting capabilities of current and future systems.
Test and Evaluation Data Analyst CACI International IncTest and Evaluation Data AnalystMD$78,700–$165,200 / yearAttains DHS accessibility training including DHS Trusted Tester accreditation to ensure websites and products are testing and validated as accessibility compliant according to Section 508. Pay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications.
Software Test Engineer Capital Technology GroupSoftware Test EngineerSilver Spring, MD$80,000–$125,000 / yearCapital Technology Group provides expert consulting services software development, digital transformation, human-centered design, data analytics and visualization, and cybersecurity. The quality of our work has been recognized by our partners and peers through our inclusion in the Digital Services Coalition, a group of forward- thinking firms recognized for excellence in delivering IT services.
USA_Analyst Varite, IncUSA_AnalystFrederick, MD$50–$51.47 / hourSkills: Category Name Required Importance Experience SkillCategoryTest1_MN Functional Testing Yes 1 >7 years SkillCategoryTest1_MN Manual Testing Processes and Management Yes 1 >7 years This role focuses on quality assurance| performance monitoring| and data-driven insights to support fair customer outcomes and continuous process improvement.
Lead Systems Integration and Test Engineer Leidos Holdings IncLead Systems Integration and Test EngineerGaithersburg, MD$87,100–$157,450 / yearFor U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above. Required Qualifications: Bachelor's degree from an accredited college in a related discipline with 4+ years of professional experience; or a master's degree from an accredited college in a related discipline; for example, engineering, computer science.
Quality Analyst eTeam Inc.Quality AnalystFrederick, MD$55–$60 / hourThis role focuses on quality assurance| performance monitoring| and data-driven insights to support fair customer outcomes and continuous process improvement. 3. Experience with defect tracking/test management tools (JIRA, ALM, Azure DevOps).
Test and Evaluation Lead Leidos Holdings IncTest and Evaluation LeadMD$116,350–$210,325 / yearThe ideal candidate combines deep systems-level testing expertise with experience applying modern quality engineering practices, automation, digital engineering, simulation, and data-driven validation techniques to complex mission-critical systems. L-CAP is a mission-critical, future-ready automation platform built on a hybrid cloud data mesh architecture, enabling next-generation air traffic management capabilities for the Federal Aviation Administration (FAA).
IT Testing Project Manager StratAcuity Staffing Partners IncIT Testing Project ManagerBaltimore, MDRemote$70–$80 / hourIn terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. This role will focus on ensuring end-to-end testing readiness across integrated systems, including Oracle Financials and key platforms such as Beeline and Concur, to support a seamless transition from legacy environments.
Software Test Engineer Cohere Technology GroupSoftware Test EngineerBethesda, MarylandAs a member of an agile custom application development and integration team you will support working with the government customer to help shape a new phase of applications into the C2S cloud environment. To track and report defects, you will leverage the government ticketing system and work directly with developers and database administrators to describe and detail findings, and potential corrective courses of action.
Senior Test & Evaluation Engineer (Electrical) – EW&C MAG AerospaceSenior Test & Evaluation Engineer (Electrical) – EW&CAberdeen Proving Ground, Maryland$130,000–$185,000 / yearFull timePosition Summary: MAG Aerospace is seeking an experienced Test and Evaluation Engineer to develop, execute, and maintain hardware and software test architectures and plans in support of Product Lead Strategic Spectrum Warfare. Salary at MAG Aerospace is determined by various factors including but not limited to location, the particular combination of education, knowledge, skills, competencies, and experience as well as contract-specific affordability and organizational requirements.
Test & Evaluation Engineer (Electrical) – EW&C MAG AerospaceTest & Evaluation Engineer (Electrical) – EW&CAberdeen Proving Ground, Maryland$130,000–$185,000 / yearFull timePosition Summary: MAG Aerospace is seeking an experienced Test and Evaluation Engineer to develop, execute, and maintain hardware and software test architectures and plans in support of Product Lead Strategic Spectrum Warfare. Salary at MAG Aerospace is determined by various factors including but not limited to location, the particular combination of education, knowledge, skills, competencies, and experience as well as contract-specific affordability and organizational requirements.
Systems Integration/Test Engineer - Software Tester Lockheed Martin CorpSystems Integration/Test Engineer - Software TesterMDRemote$77,500–$101,500 / year2275495No659869931400.00.019/05/2026Systems Integration/Test Engineer - Software Tester18574BRFull Time PermanentHalifax, NS The successful candidate will contribute to our key projects as a member of our Integration and Test (I&T) Cross Product Team (CPT) as follows: Support functional verification testing of Combat System (CS) Software (SW). On top of working in a highly supportive, friendly, respectful environment, this is what you can expect when you join our team as a Regular Full-Time employee: Flexible, compressed work schedules, depending on business requirements, where you have the option of Fridays off, as well as the possibility to work remote part-time.
Product Analyst Tria FederalProduct AnalystWoodlawn, MDAs a part of our team, you will play a pivotal role performing complex business analysis and application development related duties that include providing lead direction to other analytical staff and providing strategic input; and managing delivery that would require coordination across multiple internal and external stakeholders. What defines the Tria brand is more than just our dedication to excellence in our craft; it's our incredible team of dedicated, talented, and passionate people that make Tria so exceptional.
Business Systems Analyst INSPYR SolutionsBusiness Systems AnalystBaltimore, MD$1 / hourInformation collected and processed through your application with INSPYR Solutions (including any job applications you choose to submit) is subject to INSPYR Solutions’ Privacy Policy and INSPYR Solutions’ AI and Automated Employment Decision Tool Policy: https://www.inspyrsolutions.com/policies/ . Our tailored offerings include a wide variety of professional services, project solutions, managed services, and talent resources, all bolstered by our strategic partnerships with cutting-edge technology services.
NewProgram & Portfolio Management - Analyst, Functional I TalteamProgram & Portfolio Management - Analyst, Functional IBaltimore, MDROLE: Provides Operations Support by obtaining facts; analyzing problems; designing solutions; developing testing methods; conducting and documenting tests; providing operating information to customers. ESSENTIAL FUNCTIONS: Research and improve operations by examining and researching systems problems by obtaining facts, analyzing problems/identifying root cause recommending and facilitating resolution.
Azure Testing Analyst TriWest Healthcare AllianceAzure Testing AnalystBaltimore, MDRemoteFull timeProficiency with tools such as Azure DevOps and Jira for defect tracking, Katalon KSE and RTE for automation, JAWS, WAVE, Postman and REST API testing tools, and JMeter or performance testing platforms. Tests web portals and applications built on Microsoft Power Pages and Azure-based platforms to ensure secure, reliable, and user-friendly experiences.
Software Quality Assurance Analyst - Essex Management (Contingent Role) Emmes GroupSoftware Quality Assurance Analyst - Essex Management (Contingent Role)RockvilleRemoteFull timeThe SQA Analyst supports the development and quality control of Computer Systems Validation (CSV) plans, applies risk‑based approaches throughout the system life cycle, and conducts risk assessments to ensure data integrity, system reliability, and adherence to regulatory expectations. The SQA Analyst works closely with Quality Assurance Managers, Project Managers, technical teams, and end‑user representatives to verify that deliverables are accurate, compliant, and aligned with user needs.
Senior Business Analyst Tria FederalSenior Business AnalystCamp Springs, MDExperience conducting functional testing with data technologies, including SQL or similar query languages, relational databases (PostgreSQL, MySQL, AWS Aurora, or similar), and data formats such as XML and JSON. Knowledge of source control and DevSecOps tooling, including Git/GitHub, GitHub Actions, Harness, Jenkins, ArgoCD, SonarQube, Checkmarx, Twistlock, and CI/CD pipeline implementation.
Analyst positions: TDNA, CNDA, DNEA and EA Belay TechnologiesAnalyst positions: TDNA, CNDA, DNEA and EAAnnapolis Junction, MDFull timeWe are hiring multiple Target Digital Network Analysts (TDNA) to conduct advanced analysis of collection and open-source data to ensure target continuity, profile targets and activities, and develop methods to expand target access and intelligence collection. Belay Technologies is hiring Digital Network Exploitation Analysts (DNEA) to evaluate target opportunities and plan network exploitation activities using all-source intelligence to develop effective operational strategies.
NewExploitation Analyst Belay TechnologiesExploitation AnalystAnnapolis Junction, MarylandIf not credited toward education requirements, completion of military training in a relevant area such as JCAC (Joint Cyber Analysis Course), Undergraduate Cyber Training (UCT), Network Warfare Bridge Course (NWBC)/Intermediate Network Warfare Training (INWT), Cyber Defense Operations will be considered towards relevant experience requirement (i.e., 20-24 week courses will count as 6 months of experience, 10-14 weeks will count as 3 months of experience). Several factors influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, education, specific skills and competencies and certifications.
NewIT Business Process Analyst KBR IncIT Business Process AnalystColumbia, MDServing as a key liaison between business stakeholders and technical teams, the IT Business Process Analyst gathers and documents requirements, evaluates and improves business processes, supports application enhancements, and assists in resolving system and operational issues. The role collaborates closely with developers, infrastructure teams, ERP support teams, and business users to deliver effective technology solutions that align with business objectives while promoting system reliability, operational efficiency, and continuous improvement.
Logistics Analyst IV Logistics Assistance Representative, Medical Liaison Support (LNO) RBCILogistics Analyst IV Logistics Assistance Representative, Medical Liaison Support (LNO)Frederick, MDFull timeRBCI is seeking experienced Logistics Analyst IV Logistics Assistance Representative, Medical Liaison Support (LNO) to facilitate the delivery of medical sustainment technical guidance to supported units while maintaining close coordination with PEOS, PM SMD, other MED Life Cycle Management Command (LCMC) liaisons, local stakeholders, and local support agencies. With experience in project management, software design and development, systems integration, business analysis, testing, logistics operations, and financial management solutions, RBCI specializes in delivering custom applications that leverage commercial off-the-shelf (COTS) products.
CNO Analyst Programmers, Levels I/II (AE26041159) Advantage Engineering & IT Solutions IncCNO Analyst Programmers, Levels I/II (AE26041159)Hanover, MDFull timeWe are seeking a motivated and technically skilled CNO Analyst Programmer to support the design, development, and deployment of cyber network operations (CNO) tools and capabilities. This role spans mid-level to senior-level responsibilities, with final level placement determined based on candidate experience, technical expertise, and demonstrated leadership ability.
NewBusiness Analyst Software Guidance & AssistanceBusiness AnalystRockville, MD$75–$78 / hourGenerative AI Integration & Prompt Engineering Leverages AI coding assistants as a force multiplier — directing AI agents to reverse-engineer source code, build knowledge documentation, generate test frameworks, and produce data comparison reports. Responsibilities : Surveillance Pattern Analysis & Knowledge Management Reverse-engineers surveillance pattern source code to build comprehensive knowledge documentation covering data pipelines, business rules, exception logic, and output schemas.
Project Manager + Business Analyst Artech LLCProject Manager + Business AnalystBaltimore, MD$50–$56 / hourThis role involves managing change within the bank's book of work and requires expertise in capital markets, particularly in investment banking or wealth management. Experience in working closely with stakeholders like Product Owners, Application Owners, Technology, Operations, and Cross Functional Teams.
NewBusiness Analyst SGA Inc.Business AnalystRockville, MD$75–$78 / hourGenerative AI Integration & Prompt Engineering Leverages AI coding assistants as a force multiplier — directing AI agents to reverse-engineer source code, build knowledge documentation, generate test frameworks, and produce data comparison reports. Responsibilities : Surveillance Pattern Analysis & Knowledge Management Reverse-engineers surveillance pattern source code to build comprehensive knowledge documentation covering data pipelines, business rules, exception logic, and output schemas.
2026 Graduate - Navigation Systems Analyst/Engineer Johns Hopkins University Applied Physics Laboratory LLC2026 Graduate - Navigation Systems Analyst/EngineerLaurel, MDYou will join a multi-disciplinary team of physicists, software developers, mathematicians, engineers, and geophysicists who perform data analysis, modeling and simulation, systems engineering, technology roadmapping, and geophysical research for navigation. Have a Bachelor's or Master's degree in Engineering (e.g., Mechanical, Electrical, Aerospace, Ocean, Systems), Computer Science or Software Engineering, Statistics/Data Science, Physics, Geophysics, Mathematics, Operations Research, or a related subject.
Weapons Systems Accuracy Analyst Johns Hopkins University Applied Physics Laboratory LLCWeapons Systems Accuracy AnalystLaurel, MDProduce clear written reports and concise oral briefings that senior government sponsors rely on when setting requirements, planning flight‑test campaigns, and deciding on next‑generation designs. Work with real flight‑test and simulation data and apply statistical techniques (regression analysis, hypothesis tests, maximum likelihood estimation) to extract meaningful performance metrics.
Maritime Surveillance LFA/CLFA System Design and Operations Analyst Johns Hopkins University Applied Physics Laboratory LLCMaritime Surveillance LFA/CLFA System Design and Operations AnalystLaurel, MDWe are seeking a dynamic, creative, and analytical candidate to help us assess the design and influence the capability development of the U.S. Navy's Maritime Surveillance Systems (MSS) Low Frequency Active (LFA), Compact LFA (CLFA), and prototype Deployable Active Systems. Have earned a US Navy designator, billet classification, or enlisted classification code related to surveillance systems and/or active sonar, or have a B.S. in Engineering, Physics, Mathematics, Computer Science, or related technical field.
Quality Control Analyst - Level 2 (Remote) FEI SystemsQuality Control Analyst - Level 2 (Remote)Columbia, MarylandRemoteFEI Systems participates in E-Verify, a federal program that enables employers to verify the identity and employment eligibility of all persons hired to work in the United States by providing the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization. At FEI Systems, we create innovative technology solutions to improve the delivery of health and human services because we know when cumbersome administrative processes stand in the way, those who need it most are often left without access to proper care and support.
Analyst, Functional I Ampcus IncorporatedAnalyst, Functional IOwings Mills, MDRemote$27–$31 / hourEngaged with vendors in weekly meetings: Enrollment, Payment falls, Insurance (internal and external), Onboarding, TPA (Third Party Administrator), Driving issues to resolution, Identifying potential issues, Credit card payment issues. 50% Research and improve operations by examining and researching systems problems by obtaining facts, analysing problems/identifying root cause recommending and facilitating resolution.