NewCustomer Experience/Call Center Associate Evike.com Inc.Customer Experience/Call Center AssociateAlhambra, CAYour ability to listen, problem-solve, and create positive experiences will help build customer loyalty, strengthen our brand, and contribute to customer retention and sales growth. You'll handle inbound and outbound customer interactions via phone and chat, providing product information, resolving inquiries, and ensuring every customer receives timely, accurate, and empathetic support.
Call Center Supervisor Family Health Care Centers of Greater Los Angeles, Inc.Call Center SupervisorBell Gardens, CaliforniaFull timeWorks closely with applicable FHCCGLA supervisors and managers to provide and foster good collaboration, teamwork and develop good working relationships for the best overall outcomes of the call center department. Verifies that appointment availability is checked across all FHCCGLA sites and schedules patients according to their specifications (e.g., provider preference, date/day/time, preferred site, etc.).
Call Center Rep 1 - 97804 Wollborg Michelson RecruitingCall Center Rep 1 - 97804Woodland Hills, CAThe representative conducts outbound and inbound communications to educate members on benefits, preventive screenings, and available care, while assisting with appointment scheduling and follow-up support. Proven experience in customer-facing or call center roles, preferably within healthcare or member services.
Call Center Monitoring Specialist Lobel FinancialCall Center Monitoring SpecialistAnaheim, CA$23–$25 / hourFull timePartner with Management to promptly address issues or delays that may affect workflows or processing timelines and coaching strategiesCollaborate with QA/Compliance Teams to identify any process improvements, policy updatesMaintain accurate records of monitoring activities, including call summaries, notes, escalationsStay updated on industry trends, emerging technologies, and best practices to monitor collection calls. QualificationsEducation: High School or GED required, associate or bachelor's degree in finance or related field preferred.1-3 years of experience in call center quality assurance, monitoring, or collections operationsStrong attention to detail and the ability to evaluate interactions objectively and consistently.
Senior Community Health Worker - Call Center Agent Heluna HealthSenior Community Health Worker - Call Center AgentAlhambra, CaliforniaProvides personalized tutorial showing new users how to navigate the Patient Portal including downloading the Patient Portal app on patient’s smartphone, signing into the app, and teaching patients and families to use features of the Patient Portal (view labs, notes, message doctor, renew prescriptions, join video visit, etc.). Assists patients and families remotely to enroll via email invitation or self- enrollment, download the Patient Portal app on patient’s smartphone, sign into the app, and teach patients and families to use features of the Patient Portal (view labs, notes, message doctor, renew prescriptions, join video visit, etc.).
Los Angeles, CA - Call Center Manager (Transit) Keolis Transit AmericaLos Angeles, CA - Call Center Manager (Transit)Los Angeles, CAPart timeImplement, monitor and maintain customer centric processes (passenger information, passenger experience and passenger feedback as a minimum), bringing Keolis’ best practices in the organization and ensuring continuous improvement in every customer experience. Drive financial improvement across key drivers of performance: Lead improvement in key revenue streams, such as liquidated damages and delivery of revenue hours/mileage.
Call Center/Outreach Center Coordinator CbCall Center/Outreach Center CoordinatorBurbank, CaliforniaInspired by the groundbreaking work of Joyce Epstein, a renowned expert in family engagement, PEBSAF's comprehensive virtual parent workshops provide a wealth of resources and guidance on a wide range of topics, from effective communication strategies to homework support and navigating the school curriculum. Recognizing the profound impact of parental involvement in a child's educational journey, PEBSAF has made it its mission to bridge the gap between home and school, empowering parents with the knowledge and skills they need to actively support their children's learning.
Call Center Agent Irwindale ECC AnswerNetCall Center Agent Irwindale ECCPasadena, CaliforniaAnswer inbound calls from customers regarding the new community energy program, including program questions and bill-related inquiries. · Ensure program and billing knowledge of assigned CPA is continually up-to-date, and provide expertise to customers and internal colleagues as requested.
Collections Call Center Glidewell DentalCollections Call CenterIrvine, California$22–$24 / hourProvides administrative support and excellent customer service to all internal and external customers such as but not limited to answering inbound telephone calls, making outbound collection calls, updating related account information, researching accounts, and inputting call notes in order to establish and maintain effective and cooperative working relationships. Provides excellent customer service with requests regarding current and previous account balances, collection issues, processing customer refunds, reviewing and processing account adjustments, and resolving client discrepancies.
Dental Call Center Children's Dental FunZoneDental Call CenterWest Covina, CA$18–$19 / hourWith multiple locations across Southern California, we're not just building a team; we're assembling a squad of customer service champions ready to turn every interaction into a delightful journey. Children's Dental FunZone isn't just a dental practice; it's an amazing practice where smiles are guaranteed, and every call is an opportunity to create joy.
Call Center Representative Universal Community Health CenterCall Center RepresentativeLos Angeles, CAAnswers a high volume of inbound calls through the multiline/ACD call center telephone system, screening and directing calls and messages to the appropriate department, clinic site, or provider. The Call Center Representative operates a multiline/ACD telephone system to answer a high volume of inbound patient calls across all UCHC clinic sites in a prompt, courteous, and professional manner.
Call Center Coordinator Alliance Health ServicesCall Center CoordinatorMontrose, CaliforniaThe Call Center Coordinator is responsible for managing a high volume of incoming and outgoing calls, assisting patients and healthcare professionals, resolving concerns, and ensuring requests are handled accurately and promptly. • Effectively use critical thinking skills to solve problems for callers (patients, hospital staff, PCP office staff.
NewCall Center Representative Home Organizers, Inc.Call Center RepresentativeWhittier, CAJob Description Are you a people person, do you enjoy speaking with people, making a difference every day and working in a fast and fun paced environment then Home Organizers is where you want to be. \nCompany Description Home Organizers is an industry leading manufacturer and installer of residential custom closets garage cabinets and flooring.
NewCall Center Representative-Temp Ultimate Staffing ServicesCall Center Representative-TempIrvine, California$24 / hourFollow scripts based on call and provide information to prospective students in response to inquiries; perform data entry of personal information (name, address, source, email, phone number, etc.), transfer calls to the team member and assign the CRM record/information to the advisor based on rotation. * Answer a high volume of inbound calls/outbound dials and provide outstanding customer service to prospective students, fellow co-workers, and executives.
Call Center Represenative Ultimate Staffing ServicesCall Center RepresenativeCosta Mesa, California$24 / hourFollow scripts based on call and provide information to prospective students in response to inquiries; perform data entry of personal information (name, address, source, email, phone number, etc.), transfer calls to the team member and assign the CRM record/information to the advisor based on rotation. * Answer a high volume of inbound calls/outbound dials and provide outstanding customer service to prospective students, fellow co-workers, and executives.
NewCall Center Representative - Part Time West Coast University, Inc.Call Center Representative - Part TimeAnaheim, California$21.43–$28.95 / hourPart timeFollow scripts based on call and provide information to prospective students in response to inquiries; perform data entry of personal information (name, address, source, email, phone number, etc.), transfer calls to the Admissions team member and assign the CRM record/information to the advisor based on rotation. As an associate for a certified Great Place to Work, you will join a collaborative, student-centric culture valuing academic integrity, mutual respect, student learning, service, responsiveness, innovation, diversity, and stewardship.
NewCall Center Representative West Coast University, Inc.Call Center RepresentativeAnaheim, California$21.43–$28.95 / hourFull timeFollow scripts based on call and provide information to prospective students in response to inquiries; perform data entry of personal information (name, address, source, email, phone number, etc.), transfer calls to the Admissions team member and assign the CRM record/information to the advisor based on rotation. As an associate for a certified Great Place to Work, you will join a collaborative, student-centric culture valuing academic integrity, mutual respect, student learning, service, responsiveness, innovation, diversity, and stewardship.
Call Center Representative PARENT EDUCATION BRIDGE FOR STUDENT ACHIEVEMENT FOUNDATION LLCCall Center RepresentativeEl Monte, CAFull timeYour ability to understand and resolve customer inquiries efficiently while delivering exceptional service is crucial. In this role, you'll be the first point of contact for our schools, handling inbound and outbound calls with professionalism and enthusiasm.
Call Center Agent Unicare247Call Center AgentLos Angeles, New YorkThis role requires a combination of excellent communication skills, problem-solving abilities, and a customer-centric mindset. Troubleshoot and resolve customer issues, escalating complex problems to appropriate departments when necessary.
Sr. Call Center Specialist (Medical) Ultimate Staffing ServicesSr. Call Center Specialist (Medical)Burbank, California$58,000–$65,000The Call Center Specialist serves as a key customer service representative, handling incoming calls from participants, providers, and other stakeholders while processing health insurance claims. Key Responsibilities: Answer high-volume incoming calls and assist with benefit, eligibility, billing, payment, and claims inquiries.