Experience with, or certification in any of the following applications or modules is preferred: EpicCare Ambulatory, Cadence, Prelude, Resolute Professional Billing, MyChart, Security, Bones, Surescripts, SmartForms, Order Transmittal, Referrals, Reporting Workbench, Cadence, Haiku/Canto, CareEverywhere, and/or Urgent Care. Principal Trainers will have a solid understanding of the access, clinical and revenue cycle workflows and operations of SVMHS' ambulatory practices including (but not limited to) clinical documentation, orders, scheduling, patient-clinic communications, professional billing, claims and remittance processing.