The Card Operations Manager partners closely with Lending, Risk, Finance, Marketing, Digital Banking, Contact Center, Branch Operations, and external card partners to ensure card programs operate efficiently, remain compliant, deliver exceptional service, and support Westerra's growth and profitability objectives. The ideal candidate brings deep card and payment operations expertise, strong people leadership experience, and a demonstrated ability to improve processes, manage vendors, resolve operational challenges, and lead cross-functional initiatives in a fast-paced financial services environment.