The unique experiences gathered at EXL Health sets the stage for further growth and development in our company and beyond Responsibilities: Deliver structured training and facilitation for SNF/PDPM auditors, including new hire onboarding and ongoing development Translate audit findings and error trends into targeted training, coaching, and reinforcement activities Provide one-on-one and group coaching to address performance gaps and improve audit accuracy and consistency Support trainees in developing strong clinical documentation interpretation and classification logic for SNF claims Reinforce application of PDPM components, including MDS-driven reimbursement factors Conduct observation sessions, case reviews, and teach-back activities to validate learner understanding and application Utilize progress reports and performance data to identify trends, root causes, and opportunities for intervention Support trainees in achieving performance expectations and progressing efficiently through training to independent production Partner with Quality, Audit, and SMEs to ensure alignment on audit logic, regulatory guidance, and training priorities Maintain accurate training documentation, including progress tracking, coaching notes, and performance updates Own and contribute to the development and enhancement of training materials, case studies, and job aids Knowledge and Skills: Strong working knowledge of MDS, PDPM components, and MDS-driven reimbursement Ability to interpret clinical documentation and apply classification logic accurately in an audit setting Demonstrated ability to facilitate instructor-led, virtual, and blended training for adult learners Ability to translate complex regulatory and clinical concepts into clear, practical, and engaging learning experiences Strong analytical skills to identify error patterns, knowledge gaps, and training opportunities based on audit data Effective communication and facilitation skills, with the ability to engage learners and manage group dynamics Ability to collaborate cross-functionally with Quality, Audit, and SME partners Strong organizational and time management skills to manage multiple priorities and deadlines Proficiency with Excel, PowerPoint, Word, Outlook, and Encoder tools (Optum, TrueCode, 3M, Webstrat) and training / collaboration tools (e.g., LMS, MS Teams, Excel, PowerPoint) Responsibilities: Deliver structured training and facilitation for SNF/PDPM auditors, including new hire onboarding and ongoing development Translate audit findings and error trends into targeted training, coaching, and reinforcement activities Provide one-on-one and group coaching to address performance gaps and improve audit accuracy and consistency Support trainees in developing strong clinical documentation interpretation and classification logic for SNF claims Reinforce application of PDPM components, including MDS-driven reimbursement factors Conduct observation sessions, case reviews, and teach-back activities to validate learner understanding and application Utilize progress reports and performance data to identify trends, root causes, and opportunities for intervention Support trainees in achieving performance expectations and progressing efficiently through training to independent production Partner with Quality, Audit, and SMEs to ensure alignment on audit logic, regulatory guidance, and training priorities Maintain accurate training documentation, including progress tracking, coaching notes, and performance updates Own and contribute to the development and enhancement of training materials, case studies, and job aids Knowledge and Skills: Strong working knowledge of MDS, PDPM components, and MDS-driven reimbursement Ability to interpret clinical documentation and apply classification logic accurately in an audit setting Demonstrated ability to facilitate instructor-led, virtual, and blended training for adult learners Ability to translate complex regulatory and clinical concepts into clear, practical, and engaging learning experiences Strong analytical skills to identify error patterns, knowledge gaps, and training opportunities based on audit data Effective communication and facilitation skills, with the ability to engage learners and manage group dynamics Ability to collaborate cross-functionally with Quality, Audit, and SME partners Strong organizational and time management skills to manage multiple priorities and deadlines * Proficiency with Excel, PowerPoint, Word, Outlook, and Encoder tools (Optum, TrueCode, 3M, Webstrat) and training / collaboration tools (e.g., LMS, MS Teams, Excel, PowerPoint). Qualifications: RN required; Bachelor's or Master's degree preferred Deep understanding of HIPPS billing codes, MDS 3.0 coding rules, and case management Minimum 5 years of experience in a Skilled Nursing Facility and/or Long Term Care, auditing, or payment integrity Strong experience with PDPM (Patient-Driven Payment Model) Experience with MDS assessments, SNF documentation, and reimbursement structures Minimum 3 years of experience delivering training, facilitation, or coaching within a coding or audit environment Knowledge and Skills: Strong working knowledge of MDS, PDPM components, and MDS-driven reimbursement Ability to interpret clinical documentation and apply classification logic accurately in an audit setting Demonstrated ability to facilitate instructor-led, virtual, and blended training for adult learners Ability to translate complex regulatory and clinical concepts into clear, practical, and engaging learning experiences Strong analytical skills to identify error patterns, knowledge gaps, and training opportunities based on audit data Effective communication and facilitation skills, with the ability to engage learners and manage group dynamics Ability to collaborate cross-functionally with Quality, Audit, and SME partners Strong organizational and time management skills to manage multiple priorities and deadlines Proficiency with Excel, PowerPoint, Word, Outlook, and Encoder tools (Optum, TrueCode, 3M, Webstrat) and training / collaboration tools (e.g., LMS, MS Teams, Excel, PowerPoint) What we offer: EXL Health offers an exciting, fast paced, and innovative environment, which brings together a group of sharp and entrepreneurial professionals who are eager to influence business decisions.