This role oversees the department's active project portfolio, coordinates cross-functional initiatives and logistics, conducts initial quality reviews of staff deliverables, and provides guidance and mentorship to junior team members to promote consistency, efficiency, and high-quality outcomes. · Maintain core departmental operations and systems, including the SharePoint Operations Hub, Microsoft Loop workspaces, SOP Inventory, survey cadence, and outstanding IT requests, ensuring operational activities remain organized, current, and appropriately escalated.