PRIMARY RESPONSIBILITIES WILL INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:Courteously engaging with the public face-to-face or via telephoneProvides information to the public regarding tickets and facilityManages the "will-call" portion of the box officeAssists guests with ticketing issues and complaint resolutionReprints orders as neededMaintains a professional and polite relationship with team members, clients, and the publicMaintains work area in a professional, neat and clean mannerAssists all event team members and management with any additional dutiesAdheres to all policies and procedures of the facilityAll other duties as assigned by managementMINIMUM QUALIFICATIONS:High school diploma or equivalent Ability to follow oral and written instructionsAbility to effectively communicate with guestsAbility to make rational decisions and assist customers with problem-solvingMust be available nights, weekends, and holidaysAbility to work a flexible schedule and be prompt for scheduled shiftMust have customer service experienceMust have excellent verbal and written communication skillsAbility to work independently or in a group setting, accept responsibility for designated assignments and exercise judgement and initiativeAbility to multitask and work in a high pressure and fast paced environmentActs as liaison between the facility and clients, ensuring al clients' requirements are met and facility rules, regulations and policies are adhered toWORKING CONDITIONS AND PHYSICAL DEMANDS:Must be able to lift and/or move up to 25 pounds waist highWorking environment is fast-pacedProlonged period of sitting at a desk Will be required to operate a computer. TICKET SELLER - Virginia Beach Sports CenterSports Facilities Management, LLCLOCATION: Virginia Beach, VADEPARTMENT: EVENTS REPORTS TO: EVENTS MANAGERSTATUS: PART-TIME ( NON-EXEMPT)ABOUT THE COMPANY:Virginia Beach Sports Center is a premier sport, recreation and entertainment destination focused on improving the health and economic vitality of Virginia Beach, VA.