Casino Sales & Marketing - Promotions Coordinator Seminole Hard Rock Support ServicesCasino Sales & Marketing - Promotions CoordinatorCoconut Creek, FloridaFrom Gift Giveaways, Tournaments, Free Play Drawings and exclusive SVIP shopping experiences, the Promotions Coordinator plays a key role in ensuring events run smoothly, guests feel welcomed, and every interaction reflects outstanding customer service. The Promotions Coordinator is a front‑line, hands‑on role focused on creating memorable experiences for our guests during our promotional events.
Casino Service - Poker Server Seminole Hard Rock Support ServicesCasino Service - Poker ServerCoconut Creek, FloridaThis job description describes the essential functions and basic skills and knowledge required for a team member to successfully perform the position, and the team member hereby certifies that the team member is capable of performing the essential functions listed here, with or without accommodation. While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, and talk or hear.
Casino Slots & Arcade Performance Manager Norwegian Cruise LineCasino Slots & Arcade Performance ManagerMiami, FloridaComprehensive knowledge of casino slot machines and arcade equipment operations, with a strong understanding of the mathematical principles underlying game functionality, including payout percentages, probability, random number generation (RNG), game performance, and overall equipment operation. Demonstrated strength in project and vendor management, with proven ability to coordinate cross-functional initiatives, build strong partnerships, drive service excellence, and resolve complex operational and technical issues through effective collaboration and problem-solving.
Attendant -Casino Service Bar- OC Hard Rock Cafe International IncAttendant -Casino Service Bar- OCHollywood, FLAdditional amenities include the lush, "Bora Bora" style lagoon with private cabanas and butler service; a 42,000 square-foot Rock Spa & Salon; a 13.5-acre recreational water experience for swimming, kayaking and paddle boarding; 19 dining outlets and 20 bars and lounges; an expansive gaming floor with 3,100 slots, 195 table games and a 45-table poker room; 120,000 square feet of premier meeting and convention space including a 38,000 square-foot, carpeted exhibition hall; and a 26,000 square-foot retail promenade. New offerings include 638 upscale guestrooms in the first-ever Guitar Hotel, 168 luxury guestrooms and unique swim-up suites in the adjacent Oasis Tower at Seminole Hard Rock Hotel & Casino Hollywood, and 465 newly redesigned guestrooms in Hard Rock Hotel for a combined room count of 1,271 throughout the resort.
Attendant - Casino Service Bar - PT Hard Rock Cafe International IncAttendant - Casino Service Bar - PTHollywood, FLAdditional amenities include the lush, "Bora Bora" style lagoon with private cabanas and butler service; a 42,000 square-foot Rock Spa & Salon; a 13.5-acre recreational water experience for swimming, kayaking and paddle boarding; 19 dining outlets and 20 bars and lounges; an expansive gaming floor with 3,100 slots, 195 table games and a 45-table poker room; 120,000 square feet of premier meeting and convention space including a 38,000 square-foot, carpeted exhibition hall; and a 26,000 square-foot retail promenade. New offerings include 638 upscale guestrooms in the first-ever Guitar Hotel, 168 luxury guestrooms and unique swim-up suites in the adjacent Oasis Tower at Seminole Hard Rock Hotel & Casino Hollywood, and 465 newly redesigned guestrooms in Hard Rock Hotel for a combined room count of 1,271 throughout the resort.
NewCasino Call Center Manager - ONSITE - Fort Lauderdale, FL - US Holland America Line N.V.Casino Call Center Manager - ONSITE - Fort Lauderdale, FL - USFort Lauderdale, FLThe Senior Manager will serve as the authoritative voice on casino contact center strategy, influencing C-suite and senior stakeholder decisions, while translating business objectives into measurable outcomes that elevate guest loyalty, maximize revenue per contact, and strengthen the Princess Cruises casino brand globally. This executive contributor will own the strategy, governance, and operational excellence of inbound casino guest support, outbound sales engagement, and global escalation management - spanning both internal teams and strategically selected BPO partners across multiple geographies.
NewCasino Call Center Manager - ONSITE - Fort Lauderdale, FL - US Carnival Corp LtdCasino Call Center Manager - ONSITE - Fort Lauderdale, FL - USFort Lauderdale, FLThe Senior Manager will serve as the authoritative voice on casino contact center strategy, influencing C-suite and senior stakeholder decisions, while translating business objectives into measurable outcomes that elevate guest loyalty, maximize revenue per contact, and strengthen the Princess Cruises casino brand globally. This executive contributor will own the strategy, governance, and operational excellence of inbound casino guest support, outbound sales engagement, and global escalation management - spanning both internal teams and strategically selected BPO partners across multiple geographies.
NewSenior Director Casino Business Development Norwegian Cruise Line Holdings LtdSenior Director Casino Business DevelopmentMiami, FLThe Senior Director requires strategic sales leadership with deep casino marketing expertise, serving as a trusted, consultative advisor to casino partners of varying size and market position by applying industry knowledge, market intelligence, and commercial insights to develop customized partnership strategies, loyalty initiatives, and promotional programs that strengthen customer loyalty, drive incremental revenue, and deliver long-term mutual player value and growth. This Senior Director develops and executes the long-term strategy for acquiring, growing, and optimizing strategic relationships with casinos, casino management companies, loyalty programs, independent casino representatives, and other casino partners to deliver highly qualified casino patrons to sail on NCLH ships.
Poker Dealer Caesars Entertainment IncPoker DealerPompano Beach, FLProvide superior guest service, positively affect interactions with guests and employees, and has the resiliency to deal with difficult guests in all types of business conditions and the ability to work effectively and courteously with fellow employees. Handle routine customer complaints and incidents, and exhibit the appropriate discretion to identify situations requiring the attention of supervisory personnel - seek to resolve all situations in a manner that maintains positive guest relationships.
POKER DEALER Caesars Entertainment IncPOKER DEALERPompano Beach, FLProvide superior guest service, positively affect interactions with guests and employees, and has the resiliency to deal with difficult guests in all types of business conditions and the ability to work effectively and courteously with fellow employees. Handle routine customer complaints and incidents, and exhibit the appropriate discretion to identify situations requiring the attention of supervisory personnel - seek to resolve all situations in a manner that maintains positive guest relationships.
Poker Event Dealer - Poker Operations Hard Rock Cafe International IncPoker Event Dealer - Poker OperationsHollywood, FLAdditional amenities include the lush, "Bora Bora" style lagoon with private cabanas and butler service; a 42,000 square-foot Rock Spa & Salon; a 13.5-acre recreational water experience for swimming, kayaking and paddle boarding; 19 dining outlets and 20 bars and lounges; an expansive gaming floor with 3,100 slots, 195 table games and a 45-table poker room; 120,000 square feet of premier meeting and convention space including a 38,000 square-foot, carpeted exhibition hall; and a 26,000 square-foot retail promenade. New offerings include 638 upscale guestrooms in the first-ever Guitar Hotel, 168 luxury guestrooms and unique swim-up suites in the adjacent Oasis Tower at Seminole Hard Rock Hotel & Casino Hollywood, and 465 newly redesigned guestrooms in Hard Rock Hotel for a combined room count of 1,271 throughout the resort.
COCO Dealer School - September Start Hard Rock Cafe International IncCOCO Dealer School - September StartCoconut Creek, FLEssential Job Functions: Provides superior customer service, positively affects interactions with customers and employees, and has the resiliency to deal with difficult customers in all types of business conditions and the ability to work harmoniously with coworkers. web beacons, web bugs or pixel tags), in connection with our Website to, among other things, track the activities of Website visitors, help us manage content, and compile statistics about Website usage.
Dealer Academy Hard Rock Cafe International IncDealer AcademyHollywood, FLweb beacons, web bugs or pixel tags), in connection with our Website to, among other things, track the activities of Website visitors, help us manage content, and compile statistics about Website usage. Please note that Hard Rock does not collect, and is not aware of third parties that collect, from users of the Website personal information about users' online activities across third party websites.
NewSupervisor, Players Club Hard Rock Cafe International IncSupervisor, Players ClubHollywood, FLAdditional amenities include the lush, "Bora Bora" style lagoon with private cabanas and butler service; a 42,000 square-foot Rock Spa & Salon; a 13.5-acre recreational water experience for swimming, kayaking and paddle boarding; 19 dining outlets and 20 bars and lounges; an expansive gaming floor with 3,100 slots, 195 table games and a 45-table poker room; 120,000 square feet of premier meeting and convention space including a 38,000 square-foot, carpeted exhibition hall; and a 26,000 square-foot retail promenade. New offerings include 638 upscale guestrooms in the first-ever Guitar Hotel, 168 luxury guestrooms and unique swim-up suites in the adjacent Oasis Tower at Seminole Hard Rock Hotel & Casino Hollywood, and 465 newly redesigned guestrooms in Hard Rock Hotel for a combined room count of 1,271 throughout the resort.
Supervisor, Security Hard Rock Cafe International IncSupervisor, SecurityHollywood, FLAdditional amenities include the lush, "Bora Bora" style lagoon with private cabanas and butler service; a 42,000 square-foot Rock Spa & Salon; a 13.5-acre recreational water experience for swimming, kayaking and paddle boarding; 19 dining outlets and 20 bars and lounges; an expansive gaming floor with 3,100 slots, 195 table games and a 45-table poker room; 120,000 square feet of premier meeting and convention space including a 38,000 square-foot, carpeted exhibition hall; and a 26,000 square-foot retail promenade. New offerings include 638 upscale guestrooms in the first-ever Guitar Hotel, 168 luxury guestrooms and unique swim-up suites in the adjacent Oasis Tower at Seminole Hard Rock Hotel & Casino Hollywood, and 465 newly redesigned guestrooms in Hard Rock Hotel for a combined room count of 1,271 throughout the resort.