Intern - IT Help Desk APi Group CorpIntern - IT Help DeskHackensack, NJTroubleshootperformance component-level repair of PCs laptops such as installation and configuration of device componentsProvide initial training on user usage logins network drives printers other IT Assets and current list of available softwarePosition may require travel to job sites and remote offices company will provide vehicle for business travelQualifications includeIn pursuit of a technical degree or equivalent experienceExperience with Microsoft Windows 10 and Android environmentsMicrosoft Office Products Outlook Word Excel PowerPoint Project Visio Teams SharePointMicrosoft Configuration ManagementServiceNowMDM software Airwatch or IntuneAble to effectively communicate orally and in writing technical information to non-technical audiencesStrong interpersonal and listening skillsAble to operate effectively in a team environment with both technical and non-technical team membersAble to operate with minimal supervision to manage time effectively to set priorities appropriately schedule calls to maintain professional demeanor under stressIf you require sponsorship now or in the future please discuss with recruiting or hiring team during interview process. Perform asset management and hardware audits for all IT assetsProvide help desk assistance to users.
IT Help Desk AddiIT Help DeskBogota, NJWe provide banking solutions (deposits, payments, unsecured credit) and commerce services (e-commerce, marketing) using state-of-the-art technology, bridging the financial gap for millions and redefining how people experience financial freedom. Ensure operational continuity and productivity for all Addi employees through flawless and secure technology infrastructure management, acting as the technical pillar that scales the Zero-Trust model while maintaining an exceptional, frictionless user experience.
iManage Help Desk Technician - Hackensack, New Jersey GD ResourcesiManage Help Desk Technician - Hackensack, New JerseyHackensack, NJFull timeThe Help Desk Technician will provide hands-on technical support for hardware, software, and mobile devices, assist with Teams and Zoom video conferences , maintain equipment inventory, and document all support activities in the firms ticketing system. The role requires flexibility for occasional extended hours or shift coverage, as well as periodic travel to other firm offices for support, buildouts, and expansions.
Quality Trainer - Help Desk MaximusQuality Trainer - Help DeskNewark, NJFull timeMaximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. - Research business requirements, system requirements, process documentation, design documentation, configuration matrices, and acceptance criteria to create test cases, detailed test steps, and expected results.
NewIT Help Desk Technician Konrad Group Inc.IT Help Desk TechnicianNew York, NY$60,000–$80,000 / yearAs an IT Help Desk Technician you''ll be responsible for managing level 1 support tickets as well as facilitating new hire hardware deployment. Our employees enjoy a culture built on innovation and a commitment to creating best-in-class digital products in use by hundreds of millions of consumers around the world.
NewTechnical Support/Help Desk Spring SystemsTechnical Support/Help DeskValley Stream, New York$45,000–$55,000 / yearSTARTING RESPONSIBILITIES INCLUDE:- Customer Service.- Prepare, run, and ship client print jobs (shipping labels, packing slips and other shippingdocuments)- Support client requests for transaction processing (data entry & configuration ofshipping, invoicing transactions).- Our systems and staff follow processes designed for accuracy and efficiency, whether handling day-to-day routine transactions, or supporting more complex implementations.
MSP Level 2 IT Support and Help Desk King Tech RepairMSP Level 2 IT Support and Help DeskWood-Ridge, New Jersey$75,000REQUIRED Technical Experience & Skills: 3+ years of hands-on experience configuring, troubleshooting, and repairing Cloud-based networking, Windows servers and workstations, Firewalls, Exchange server and Active Directory. We support incoming issues that may include procedural, software, hardware, and operating system problems for their technologies, desktops, laptops, wireless devices, peripherals, servers, and software.
Service Desk Analyst Veterans Sourcing GroupService Desk AnalystWhite Plains, NYSoftware application required to support: Windows 10, MS Office (versions 2016/O365), MS Outlook (versions 2013/16/O365), Intune & Webmail, Cisco Jabber / Meeting Place, Active Directory / Active Roles / Quest Password Manager, SAP & Maximo password unlock/resets, Enterprise/departmental applications specific to NYPA. Support the distribution of RSA Key Fobs, Iron Key Devices, assist customers scheduling video conferences, password resets, software installations, etc.
Service Desk Analyst Ampcus IncorporatedService Desk AnalystWHite Plains, NYSupport the distribution of RSA Key Fobs, Iron Key Devices, assist customers scheduling video conferences, password resets, software installations, etc. The Service Desk Analyst will field incoming help desk requests from end users via both telephone and e-mail in a courteous/professional manner.
Service Desk Analyst LancesoftService Desk AnalystWhite Plains, NY$35General Troubleshooting skills with various hardware (Laptops, iPads, Tablets, iPhones, Desktops, Printers) Software application required to support. Support the distribution of RSA Key Fobs, Iron Key Devices, assist customers scheduling video conferences, password resets, software installations, etc.
Sr. Mgr, End User Computing & Service Desk Konica Minolta Business Solutions, U.S.A., Inc.Sr. Mgr, End User Computing & Service DeskRamsey, New JerseyFull timeNous considérons tous les candidats qualifiés pour un emploi sans distinction de race, de couleur, de religion, de croyance, d'origine nationale, de sexe, de grossesse, d'âge, d'orientation sexuelle, de statut de personne transgenre, d'identité de genre, de handicap, d'aliénation ou de citoyenneté, d'état civil ou de partenariat, d'informations génétiques, de statut de vétéran ou de toute autre caractéristique protégée par les lois applicables. Konica Minolta is proud to be ranked on the Forbes 2025 America's Best Large Employers list , included on CRN’s MSP 500 list numerous times; recognized as the #1 Brand for Customer Loyalty in the MFP Office Copier Market by Brand Keys for eighteen consecutive years and presented with Keypoint Intelligence’s BLI 2025 and 2021 A3 Line of The Year and BLI 2021-2023 Most Color Consistent A3 Brand Awards for its bizhub One i-Series .
NewInformation Technology Specialist 2 (Entity Service Desk), SG-18 New York State Thruway AuthorityInformation Technology Specialist 2 (Entity Service Desk), SG-18New York, NY$66,951–$85,138 / yearA bachelors or higher-level degree including or supplemented by 15 semester credit hours in computer science; or a bachelors or higher-level degree in any field and one year of experience in information technology; or 60 semester credit hours including or supplemented by 15 semester credit hours in computer science and one year of professional experience in information technology; or two years of professional experience in information technology. Through engagement, data-driven regulation and policy, and operational excellence, the Department and its employees are responsible for empowering consumers and protecting them from financial harm; ensuring the health of the entities we regulate; driving economic growth in New York through responsible innovation; and preserving the stability of the global financial system.
IT Service Desk Technician Balchem CorporationIT Service Desk TechnicianMontvale, NJ$23–$28 / hourSuccess in this role requires sound independent judgment, frequent collaboration with end users, peers, and managers, a positive attitude, and a strong team-oriented approach. This role provides routine and urgent support to end users, including identifying, researching, documenting, tracking, and resolving problems to ensure timely closure.
Desk side Executive Support [ White Glove ] Cognizant Technology Solutions CorpDesk side Executive Support [ White Glove ]New York, NY$63,000–$73,000 / yearHands-on White Glove Support Experience: Extensive experience supporting VIP executives and senior business leaders with personalized, high-touch IT support, executive device management, VIP event support, and rapid issue resolution in fast-paced enterprise environments. Our deep industry, process and engineering expertise enables us to build an organization's unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world.
NewService Desk & AV Support Intern Empire State Realty TrustService Desk & AV Support InternNew York, New YorkPOSITION SUMMARY Empire State Realty Trust seeks a Service Desk & AV Support Intern to gain hands-on experience across front-line IT service desk support and audiovisual systems support at the Empire State Building Observatory (ESBO) and portfolio amenity spaces. Assist with end-user computing tasks including Windows 11 imaging/patching support, Microsoft 365, Adobe, and remote access, alongside endpoint management platforms such as Intune, PDQ Deploy/Inventory, and Qualys.
Sr. Service Desk Engineer Redwood Trust IncSr. Service Desk EngineerNew York, NY$100,000–$130,000 / yearThis role provides first- and second-level support for end users, manages incidents and service requests, assists with user onboarding and offboarding, supports endpoint and mobile device management, and collaborates with other IT teams to ensure reliable technology services. Redwood Trust, Inc. (NYSE: RWT) is a specialty finance company focused on making credit sensitive investments in residential loans and other mortgage-related assets, with the goal of delivering a stable and growing stream of attractive earnings and dividends for our shareholders.
Service Desk Engineer Redwood Trust IncService Desk EngineerNew York, NY$100,000–$130,000 / yearThis role provides first- and second-level support for end users, manages incidents and service requests, assists with user onboarding and offboarding, supports endpoint and mobile device management, and collaborates with other IT teams to ensure reliable technology services. Redwood Trust, Inc. (NYSE: RWT) is a specialty finance company focused on making credit sensitive investments in residential loans and other mortgage-related assets, with the goal of delivering a stable and growing stream of attractive earnings and dividends for our shareholders.
Manager IT Service Desk National Hockey LeagueManager IT Service DeskNew York, NY$140,000–$160,000 / yearThis includes ownership of incident, request, and problem management processes, leveraging ServiceNow and other enterprise tools to automate workflows and self-service support, enhance visibility, provide seamless support experiences for business users across a variety of channels, and enforce process consistency. This role combines strong people leadership with deep technical expertise, ensuring the team not only resolves incidents efficiently but also identifies and eliminates root causes through structured ITSM Incident and Problem Management practices.
Junior Service Desk Analyst (Onsite) Dentsu International LtdJunior Service Desk Analyst (Onsite)New York, NY$34,000–$58,000 / yearThe IT Asset Technician sits within Technology Operations and is on the front line of that mission - managing hardware across its full lifecycle, supporting deployment and retrieval programs, and responding to tickets and service requests with speed and accuracy. This role offers the opportunity to build broad exposure across Technology Operations, including asset lifecycle management, service delivery, enterprise technology systems, automation, and digital employee experience tools.
Service Desk Analyst BXPService Desk AnalystNew York, NY$75,900–$106,425 / yearInternal and External Contacts: + This position regularly interacts in both verbal and written form with employees, vendors and contractors of BXP in supporting an inventory of over 700 desktops and laptops. + Possess working knowledge of remote control support applications, such as Microsoft System Center and Configuration Manager (SCCM), Microsoft Teams screen-share and Remote Desktop Protocol (RDP).