In partnership with leaders, the Patient Experience Consultant will develop, execute, communicate and collaborate related to patient experience initiatives across a designated area, which may include inpatient services, outpatient services, medical practice clinics, or other areas supporting experience across the health system. Leads all efforts to support and sustain patient and family involvement in service improvement, including Patient & Family Advisory Councils (PFACs), associated patient council activities, including recruitment, logistics, communication, and dissemination of feedback used to drive improvements across the organization.