Essential Duties and Responsibilities: Shared Services Team Leadership, Workforce, and Operations Management: Lead, mentor, and develop AP/AR teams by assigning and prioritizing workloads, conducting performance management activities, and supporting onboarding, training, and succession planning. Partner cross-functionally with Finance, Procurement, Treasury, Sales, Operations, and Customer Service to resolve issues, support organizational initiatives, and promote a strong customer service mindset in vendor and customer interactions.