Contact Center Agent Independent Living Systems LLCContact Center AgentAnaheim, CAThe Contact Center Agent's primary objective is to deliver exceptional customer service by efficiently managing both inbound and outbound calls, addressing inquiries, scheduling appointments, and resolving concerns with professionalism and empathy. Handle a high-volume of inbound and/or outbound calls, providing accurate information on healthcare services, scheduling, and member and provider inquiries in a professional, courteous, compassionate and empathetic manner.
Patient Access Center (PAC) Coordinator (Per Diem) University of CaliforniaPatient Access Center (PAC) Coordinator (Per Diem)Riverside, CA$25.38–$35.97 / hourVerify eligibility and insurance benefits for requested procedures and medications (including prior authorizations for medications), confirming and obtaining appropriate authorization for office visits and procedures, informing patients of their financial responsibility before their appointment, and sending out confirmation letters with appropriate preparation instructions. Knowledge of practices and protocols related to medical office procedures (i.e., medical terminology, appointments, medical records, insurance verification, cashiering, billing, etc.)Strong oral and written communication skills to effectively communicate with patients of varying ages, diagnosis, and multicultural backgrounds.
Supervisor, Contact Center Southland Credit UnionSupervisor, Contact CenterDowney, CaliforniaFull timeFrom helping an associate navigate a difficult member interaction to identifying a better way to handle everyday work, your leadership will help connect the people, processes, and service that make a difference for our members. If you’re energized by developing people, solving problems, and finding better ways to serve members, this role gives you the opportunity to make a difference in both the associate experience and the member experience.
Customer Service/School Outreach Center Coordinator - South El Monte PARENT EDUCATION BRIDGE FOR STUDENT ACHIEVEMENT FOUNDATION LLCCustomer Service/School Outreach Center Coordinator - South El MonteSouth El Monte, CAPart timeThis role is ideal for a communicator who excels in a fast-paced environment and enjoys a blend of inbound support and proactive outbound outreach. Relationship Management: Serve as a primary point of contact, resolving inquiries efficiently to ensure a "best-in-class" customer experience.
Manager, Patient Service Center AltaMedManager, Patient Service CenterMonterey Park, CA$83,478.29–$104,347.86 / yearThe Patient Service Center Manager plays a critical role in planning and executing AltaMed's Centralized Patient Service Center as well as working with Human Resources staff to recruit, interview, hire, and employ an appropriate number of employees. is concerned about a conviction directly related to the job, you will be given a chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.
Pharmacy Contact Center Manager (Hybrid) Alignment HealthcarePharmacy Contact Center Manager (Hybrid)Orange, CaliforniaAlignment Health is seeking an experienced and people-focused Pharmacy Operations Manager to lead a team of Pharmacy Technician Leads and Pharmacy Technicians supporting pharmacy operations in a fast-paced call center environment. You'll partner closely with pharmacy leadership and cross-functional teams to ensure operational excellence, regulatory compliance, and strong service delivery.
Analyst, Technical Patient Service Center AltaMedAnalyst, Technical Patient Service CenterAnaheim, CA$76,061.44–$95,076.80 / yearThe Analyst serves as a key technical expert in the management, optimization, and continuous improvement of tools, including Virtual Agent, Auto Copilot, AI Summarization, Voice Analytics, and Omnichannel workflows. The Analyst ensures effective workforce planning, supports real-time queue management, and partners closely with IT/Telecom and operational stakeholders to align technology capabilities with strategic goals for patient engagement and performance improvement.
PU&R Contact Center Operations and Transformation Manager DeloittePU&R Contact Center Operations and Transformation ManagerCosta Mesa, CAFull timeAs a Manager in Deloitte Consulting's Customer offering portfolio, you will help Power, Utilities & Renewables clients transform contact center and customer service operations to drive efficiency, improve customer and employee experiences, and enable more scalable, data-driven service delivery. Contact Center Operations and Transformation, PU&R, Manager, Functional Transformation Our Deloitte Sales & Service team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design.
Patient Service Center Coordinator II AltaMedPatient Service Center Coordinator IIAnaheim, CA$25.75–$32.19 / houris concerned about a conviction directly related to the job, you will be given a chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. The coordinator serves as a liaison between medical/dental clinics and the call center and is responsible for answering all incoming telephone calls for all the medical/dental offices.
Finish Line Macy's Store Management - Del Amo Fashion Center, Torrance, CA The Finish LineFinish Line Macy's Store Management - Del Amo Fashion Center, Torrance, CATorrance, CaliforniaJob Summary: As a member of Management, you will be the heartbeat of our store, responsible for managing daily operations, inspiring a high-performance team, and delivering exceptional customer experiences. Marketing & Community Engagement: Implement local marketing initiatives and build strong relationships with the community to enhance brand presence and attract new customers.
Finish Line Macy's Store Management - Burbank Town Center, Burbank, CA The Finish LineFinish Line Macy's Store Management - Burbank Town Center, Burbank, CABurbank, CaliforniaJob Summary: As a member of Management, you will be the heartbeat of our store, responsible for managing daily operations, inspiring a high-performance team, and delivering exceptional customer experiences. Marketing & Community Engagement: Implement local marketing initiatives and build strong relationships with the community to enhance brand presence and attract new customers.
Finish Line Macy's Store Management - Los Cerritos Center, Cerritos, CA The Finish LineFinish Line Macy's Store Management - Los Cerritos Center, Cerritos, CACerritos, CaliforniaJob Summary: As a member of Management, you will be the heartbeat of our store, responsible for managing daily operations, inspiring a high-performance team, and delivering exceptional customer experiences. Marketing & Community Engagement: Implement local marketing initiatives and build strong relationships with the community to enhance brand presence and attract new customers.
NewService Center Clerk II Estes Express Lines IncService Center Clerk IIRiverside, CAResponds well to questions; Ability to read, interpret and comply with written information and documents such as safety rules, operations / procedure manuals and maintenance instructions with a high comprehension and concentration level to include the ability to meet deadlines. Estes values a diverse workforce and affirmatively promotes a company culture that embraces the concept that outcomes are improved when our workforce is made up of people with different viewpoints.
Customer Service Associate (Family Entertainment Center) Round One EntertainmentCustomer Service Associate (Family Entertainment Center)Burbank, California$19–$20.75Work Environment: While performing the duties of this job, the employee regularly works in a bowling center/arcade environment where high levels of noise, dust, and activity can be expected. Physical Demands: While performing the duties of this job, the employee is regularly required to bend, stretch, twist, climb, and have a high level of mobility/flexibility in small spaces.
Finish Line Macy''''s Store Management - Burbank Town Center, Burbank, CA JD Sports Fashion PlcFinish Line Macy''''s Store Management - Burbank Town Center, Burbank, CABurbank, CAJob Summary: As a member of Management, you will be the heartbeat of our store, responsible for managing daily operations, inspiring a high-performance team, and delivering exceptional customer experiences. Marketing & Community Engagement: Implement local marketing initiatives and build strong relationships with the community to enhance brand presence and attract new customers.
Finish Line Macy''''s Store Management - Lakewood Center, Lakewood, CA JD Sports Fashion PlcFinish Line Macy''''s Store Management - Lakewood Center, Lakewood, CALakewood, CAJob Summary: As a member of Management, you will be the heartbeat of our store, responsible for managing daily operations, inspiring a high-performance team, and delivering exceptional customer experiences. Marketing & Community Engagement: Implement local marketing initiatives and build strong relationships with the community to enhance brand presence and attract new customers.
Finish Line Macy''''s Store Management - Del Amo Fashion Center, Torrance, CA JD Sports Fashion PlcFinish Line Macy''''s Store Management - Del Amo Fashion Center, Torrance, CATorrance, CAJob Summary: As a member of Management, you will be the heartbeat of our store, responsible for managing daily operations, inspiring a high-performance team, and delivering exceptional customer experiences. Marketing & Community Engagement: Implement local marketing initiatives and build strong relationships with the community to enhance brand presence and attract new customers.
Finish Line Macy''''s Store Management - Los Cerritos Center, Cerritos, CA JD Sports Fashion PlcFinish Line Macy''''s Store Management - Los Cerritos Center, Cerritos, CACerritos, CAJob Summary: As a member of Management, you will be the heartbeat of our store, responsible for managing daily operations, inspiring a high-performance team, and delivering exceptional customer experiences. Marketing & Community Engagement: Implement local marketing initiatives and build strong relationships with the community to enhance brand presence and attract new customers.
Finish Line Macy''''s Store Management - Stonewood Center, Downey, CA JD Sports Fashion PlcFinish Line Macy''''s Store Management - Stonewood Center, Downey, CADowney, CAJob Summary: As a member of Management, you will be the heartbeat of our store, responsible for managing daily operations, inspiring a high-performance team, and delivering exceptional customer experiences. Marketing & Community Engagement: Implement local marketing initiatives and build strong relationships with the community to enhance brand presence and attract new customers.
NewSenior Data Center Technician (On-site) Trace3Senior Data Center Technician (On-site)Irvine, CAPerform analysis and consulting of customers' IT infrastructure hardware in production; perform walkthroughs with the customer to determine the ability to deliver the project. Record all received products into a customer-defined database (including asset tag information, product manufacturer, model, and serial number).