Provides prospects with appropriate information regarding the community as requested (Essential) * Performs general administrative functions such as answering phones, typing, copying, faxing, filing, and other duties as assigned (Essential) * Assists with the preparation of marketing materials including brochures and flyers that pertain to homes for sale (new, pre-owned, and brokered homes), community events, and other related materials as directed by their manager (Essential) * Assists prospective residents by checking the status of Sun Homes inventory (Essential) * Reviews new and pre-owned home listings, shows homes to prospective residents, and assists with rental applications at the discretion of the Community/Sales Manager or Sales Supervisor (Essential) * Refers all sales prospects to Community/Sales Manager or Sales Supervisor, completes prospect card, and enters lead into NetSuite in a timely manner * Coordinates with the Underwriting department to obtain approvals on prospective resident applicants; tracks all approvals and denials * Reviews and codes invoices and statements for Community/Sales Manager or Sales Supervisor approval * Handles and resolves resident/customer routine questions and inquires in a timely and professional manner. Fields comments, suggestions, and complex situations to the appropriate manager * Ensures office supplies are sufficiently stocked and prepares supply orders as needed * Prepares and prints communications such as lease agreements, addendums to lease agreements, and notices to vacate as necessary * Assists with planning and coordinating resident relations events and activities within the community * Maintains records and files in accordance with the Operations Manual * Completes new move-in incentive requests for non-Sun Homes deals * Other duties as assigned Requirements * High School Diploma or GED (Required) * 1 year in in a sales coordinator or in another administrative position (Required) * Strong customer service skills * Good problem-solving skills * Excellent verbal and written communication skills * Professional appearance * Intermediate to advanced computer proficiency with the ability to use the Microsoft Office Suite, email, internet, and provide data entry in a timely and efficient manner * Must have a valid driver's license REWARDING BENEFITS At Sun Communities, you will be part of an industry-leading organization where you will be challenged, inspired, rewarded and transformed.