Establishes and maintains effective working relationships with Sheriff-Coroners Office members, outside agencies, and the public, and promotes the functions and operations of the Civil Division; responds to inquiries from the Courts, attorneys, representatives and employees of the Criminal Justice System, and the general public regarding Civil Division processes, procedural and supplemental requirements, disposition of cases, hearing dates, and related matters. Assists in the analysis of legislation, its impact on the operations of the Civil Division, and coordinates changes to internal policies and procedures; assists management with special administrative projects; recommends and implements solutions to ensure operational efficiency which may require analyses, statistical research, program evaluation, etc.