Demonstrates customer service when interacting with patients, families, healthcare team members, and staff from all hospital departments Entering appropriate information in electronic communication system Answering patient call lights promptly Paging/calling the appropriate personnel as needed Notifies appropriate healthcare provider of critical test results Acting as a receptionist, maintaining a positive attitude to greet and assist patients, visitors, physicians, and staff from all hospital departments Serving as a resource for unit as needed Ensures patient information is handled according to HIPAA. Chart Responsibilities: Assembling the charts on all new admissions Perform chart maintenance throughout shift Promptly adding reports to the chart as needed Facilitates charts to medical records Copying charts as needed Breaking down charts of discharged patients and placing in designated spot for Medical Record pick up.